Should casinos give out warning first before restricting players account?

[Dr.Bitcoin_Strange]

Well, it's been a popularly raised concern that some players accounts have been restricted without any warning or reason for the restrictions. 

I know that some people can be very tricky, trying to play smart and wanting to paint the reputation of a casino in black. For example, some users will be aware of the ToS of a casino, and they will still ignorantly violate those rules, and when their account gets restricted, they'll start pretending like it's not their fault and begin to tag the casino as a bad site. 

Some players accounts also genuinely get restricted because they didn't read the casino terms and policy, and therefore they unknowingly violated the rules and got their accounts blown up. 

So my question now is that, do you guys think that casinos are wrong for not giving any reasons for players mistakes before restricting their account? 

Do you guys have a wish that casinos should always give reasons via players provided email before restricting their accounts? 

If we all have like minds about these, do you think it's something that can be archived? How can it be archived? 

[DubemIfedigbo001]

I have only one problem with restrictions of accounts, the casino shouldn't allow the gamblers even deposit money when they are not eligible or breaking the laws, because the truth is that the AI detects illegal activities faster than we think. So they should prevent them from even doing anything in the casino and flag the account immediately, keep it disabled until they've verified it's authenticity before enabling it or permanently disabling it if found to be breaking the rules.

Secondly, they should try putting the most easily broken rules on the landing page too when a user newly registered to further bring the awareness closer to the gambler. Truth be told, most people don't read T&Cs to the fullest. It's bad though, but it's the sad reality.

[AmoreJaz]

Not only email but they can send notification on the player's account itself. Because most people will read their email late. But if within his account, and if he is an active player, he can easily see the message.
And that is true, if the account is restricted, then, why would the casino be allowing the user to deposit uany amount of money? Furthermore, it is the user himself has the responsibility to scrutinize the terms of the site to avoid violations. This is why it is usually the player himself who is at fault and not thr site.

[adultcrypto]

The conditions for restricting user account is most times stated in the TOS of the casinos and this is enough warning to me. Most users who get restricted usually know they are doing something bad and see it as being smart only to be caught and the ultimate punishment is applied. I am not trying to defend the casinos here but we have to understand the sensitive nature of their business because any mistake they make like being soft on bad actors, their business will be ruined. On the aspect of eligibility due to location or country of origin, I think the casinos should do more to prevent such people from accessing their services, this way the problem is prevented.

[alegotardo]

So my question now is that, do you guys think that casinos are wrong for not giving any reasons for players mistakes before restricting their account? 

Do you guys have a wish that casinos should always give reasons via players provided email before restricting their accounts? 

If we all have like minds about these, do you think it's something that can be archived? How can it be archived? 

It depends on the infraction committed by the player.

If it is something serious, I agree that the account should be blocked without any prior warning, in order to prevent the immediate practice of irregularities and also to prevent the player from intentionally withdrawing or spending the entire balance that he/she still has, causing even more financial losses for the player.

However, in the case of minor infractions, which are not relevant or which cause little financial problem to the casino, I believe that a warning by email or on the platform itself would be quite interesting instead of simply blocking.

Casinos may understand that a warning will be more beneficial even for the site, since the player sometimes does not even know that he/she is making a mistake or is aware of the need to stop making it. In these scenarios, it is more advantageous to warn the player and keep an active customer than to simply block him.

[Rruchi man]

So my question now is that, do you guys think that casinos are wrong for not giving any reasons for players mistakes before restricting their account? 

Most of the possible causes for restrictions on an account are in the ToS. The casino expects that you have read through it and that you understood it, so when you breach any of these terms or rules, they take it that you have been warned and may not hesitate to punish you by putting a restriction on your account. The restrictions on an account, in some cases, are temporary and will just require you to contact the support team. The temporary restriction is another form of warning from the casino to you because it must get your attention.

[Samlucky O]

So my question now is that, do you guys think that casinos are wrong for not giving any reasons for players mistakes before restricting their account?

There is no need for warning before restricting peoples account. Before registering on any gambling platform or any online account, I think they will write a whole lots of terms of agreement and ask you to click "I understand" and also acknowledge that you are above  18years and above Before registering. So any mistake you make later that cost you your account to be restricted is act of negligence of not understanding that it has been stated clearly earlier before now. But I believe that even before casino will restrict you, there will be several warnings signal to let you know what you are doing is wrong. Sometimes you keep trying something multiple times and it keeps declining, is a sign that you are doing it wrong. But since you are ignorant and keep persisting on it, it may lead to restriction.

Do you guys have a wish that casinos should always give reasons via players provided email before restricting their accounts?

I think in most cases they do, but In most cases you can resolve the issue via the customer contact services on app or live chat. When you notice any unfair move.

[Potato Chips]

I'm a player and those conditions are favourable to me hence I'm on board lol.

However, I'm not sure if gambling platforms would feel the same way given the amount of people trying to abuse them as well as the always changing AML/KYC policies they have to adhere.

Restricting accounts while they investigate for instance may be inevitable. For most cases though, I think should give us a reason at least.. I'd say a lot of possible reasons are pretty known at this point and not a top secret to be kept lol.

[promise444c5]

So my question now is that, do you guys think that casinos are wrong for not giving any reasons for players mistakes before restricting their account? 

Do you guys have a wish that casinos should always give reasons via players provided email before restricting their accounts? 

They already added the reason an account could get blocked even  with funds on it  from their terms and policy... Roll bit will even prompt you and restrict access right beforeanything if you're visiting / try to use from a restricted area.However, its fine if they add reason  not just the general reason rather the particular rules broken that got the account banned, I mean this will justify a clear reason for banning accounts even though they've broken any of the gambling site rules.

[ralle14]

It would be great for us gamblers, but it's only going to cause inconvenience for the casino when gamblers could abuse these warnings and violate their rules for the second time.

So my question now is that, do you guys think that casinos are wrong for not giving any reasons for players mistakes before restricting their account?

Do you guys have a wish that casinos should always give reasons via players provided email before restricting their accounts?

If we all have like minds about these, do you think it's something that can be archived? How can it be archived?

It's a hassle when they can't provide the reason, still, that doesn't mean they're in the wrong because they always have that part stated in the terms and conditions.

It's better if they mention the reason, but I also don't mind if they don't since it's easy to recall or retrace the moment you broke their rules.

[Jody.Drummer]

So my question now is that, do you guys think that casinos are wrong for not giving any reasons for players mistakes before restricting their account? 

Do you guys have a wish that casinos should always give reasons via players provided email before restricting their accounts? 

If we all have like minds about these, do you think it's something that can be archived? How can it be archived? 

I think the casino will not give any warning, even though they should fill out a form like KYC but there are still gamblers who ignore this or others they do not understand the terms and conditions of the casino properly because they are impatient to gamble. some cases that occur when they experience problems with the gambling they do usually they are not aware of making mistakes and what you said is right, what will happen is that the player will give a bad response to the casino.
besides that I think even though the casino gives a warning, it is likely that players will still ignore it, unless they are very careful in doing everything, of course they will read everything and understand it well. but I think there are many gamblers who tend to ignore many things, such as when entering the main page of the site and there is promo or bonus info or also updates but what they do is close it directly without taking the time to read it. this is more directed at the problem of each individual.

[Yatsan]

Well, it's been a popularly raised concern that some players accounts have been restricted without any warning or reason for the restrictions. 

I know that some people can be very tricky, trying to play smart and wanting to paint the reputation of a casino in black. For example, some users will be aware of the ToS of a casino, and they will still ignorantly violate those rules, and when their account gets restricted, they'll start pretending like it's not their fault and begin to tag the casino as a bad site. 

Some players accounts also genuinely get restricted because they didn't read the casino terms and policy, and therefore they unknowingly violated the rules and got their accounts blown up. 

So my question now is that, do you guys think that casinos are wrong for not giving any reasons for players mistakes before restricting their account? 

Do you guys have a wish that casinos should always give reasons via players provided email before restricting their accounts? 

If we all have like minds about these, do you think it's something that can be archived? How can it be archived? 

I think the problem of casinos banning player accounts without justification or warning is very serious. Part of them had deliberately broken the rules of operation ToS and subsequently tried to discredit the casino, but quite a good amount of cases are genuine, players, if not known by the legal experts a, incur sanctions for unintentional violations. Understandably, obscurity in these two areas generates frustration and leads to the wrong conception of the casino's integrity. Many therefore find it necessary that casinos should have clear explanations of account restriction via e-mail or on the player's account dashboard so as to enable users to understand where it went wrong and how to avoid future violations. To this end, casinos may review their policy by adding explanations about what is the rationale of these practices related to accountancy and enhance customer-oriented services for handling such complaints more appropriately. It is very significant that the rules and regulations are updated and comprehensible, too. An effective feedback reward system keeps the records transparent and consistent, hence increasing trust and satisfaction of the players.

So my question now is that, do you guys think that casinos are wrong for not giving any reasons for players mistakes before restricting their account?

Do you guys have a wish that casinos should always give reasons via players provided email before restricting their accounts?

They already added the reason an account could get blocked even  with funds on it  from their terms and policy... Roll bit will even prompt you and restrict access right beforeanything if you're visiting / try to use from a restricted area.However, its fine if they add reason  not just the general reason rather the particular rules broken that got the account banned, I mean this will justify a clear reason for banning accounts even though they've broken any of the gambling site rules.

just like i agree with the view that while Rollbit et al have done well in identifying, through the reasons of accounting limitations in their cases and scenarios, and advice n' they go into restricted areas, it is still a topic that needs more work. Maybe it would be helpful if these platforms went further to state specific details concerning specific violations that resulted in an account being blocked. While this is well supported with evidence, the best explanation will be one that can allow users to more clearly understand where they went wrong and how to avoid future pitfalls. This kind of transparency is only fair but also explains limitations to scoring better and helps build a better degree of confidence and satisfaction from the players.

[Hirose UK]

Casino always include all the prohibitions and regulations in the Tos and of course this is the obligation and responsibility of every player to be able to understand and stay away from all the prohibitions and regulations that exist so that when player makes mistake and there is an account restriction without giving notification or warning is also not mistake for the casino.
They have clearly explained everything in detail in the Tos, so everything that happens related to account restrictions is risk for players who make mistakes and as player it is very inappropriate to protest or blame the casino for the restrictions considering that everything starts from the players own mistakes.
I never thought that the casino would give reason or message via email before restricting an account that violates the casino rules and regulations, moreover this is the full right of the casino because they are also harmed by every mistake of the player who violates the rules.

[Tmoonz]

So my question now is that, do you guys think that casinos are wrong for not giving any reasons for players mistakes before restricting their account?

There is no need for warning before restricting peoples account. Before registering on any gambling platform or any online account, I think they will write a whole lots of terms of agreement and ask you to click "I understand" and also acknowledge that you are above  18years and above Before registering. So any mistake you make later that cost you your account to be restricted is act of negligence of not understanding that it has been stated clearly earlier before now. But I believe that even before casino will restrict you, there will be several warnings signal to let you know what you are doing is wrong. Sometimes you keep trying something multiple times and it keeps declining, is a sign that you are doing it wrong. But since you are ignorant and keep persisting on it, it may lead to restriction.

I really gat your point on this, the bitter truth is that at most times people will tend to be in a hurry and intentionally neglect being careful enough to give attention to read and carefully understanding the terms and conditions before signing up, or proceeding in the time of registration, sometimes people also ignorantly sign other documents of other forms without reading carefully and understand before signing in not only In casinos hence, I don't blame casinos if they decide not to give warning to their players before restricting their account, because if you must check very well certain roles and regulations must have been broken and deserves penalty.

[tbct_mt2]

Some casinos restrict users right away after an account registration like breaking rules with registration from restricted areas but some casinos don't immediately restrict users.

Anyway as users, people must scan Terms of Services, do quick search with restricted areas to make sure that they are allowed to join a platform before depositing money for playing. Or they can register accounts and go next with customer chats for asking that important question.

Which casinos have IP blocks in place for restricted countries?

[danherbias07]

That also means they can get away first before the casino even has a chance to do something about it.

Imagine telling thieves that they will be arrested after robbing the bank. What will they do? They will try to escape as early as possible.
So, what if it's a legitimate case that money laundering is happening in a casino? How can they solve the problem if the one who did it is already gone after warning him?

Two sides of a coin. We must also learn that businesses that handle money are a real problematic business because they need to be careful or else it will be the government which will be their enemy.
I think the solution is not restricting the whole account but only the funds so that the player can still have some time to answer some questions through the platform.
I've seen some gamblers who have legitimate take that they didn't do anything wrong but because there's no answer from other platforms like forums and chat applications, they are not solved.

[Solosanz]

It doesn't work like that.

Imagine the casino always give out warning when the gambler doing something that can break the terms, when they access the casino using VPN, the casino will warn to turn off the VPN. When they create second account, the casino will warn to delete the account.

So, this will be advantage for cheaters and abusers because they will try to find a way to not get detected by the casino. As long as the casino didn't give any warning, it means they're undetected for doing illegal activities.

[KiaKia]

I think we've discussed something similar in another thread already, even the casinos can't be trusted either.

Gamblers put blames on casinos when

1. They use two or more accounts on a casino.
2. When they lose all their money gambling over and over again.

It is either they cheat or they lose all their money, the guilt of not stopping when they should is what prompts them to start talking shit about the casinos, it is obvious that many gamblers decide to turn a blind eye on the fact that gambling is a game of luck.

Also the casinos do take advantage of gamblers too, for example KYC verifications can't be passed before you win, it is always after, this is a tactic that can be used to turn against the gambler if the amount won is too big for then to pay, even those that use different locations won't be block instantly until the day they win big.

Meaning they don't mind taking every little dollars spend from someone who already break the rules every day but once he or she hit the jackpot they will say no you can't withdraw because you break the rules.

[ethereumhunter]

Casino is not wrong restricted their members if their members are cheat the casino. All members must make sure that they understand the ToS and will not trying to break the rules. They will not trying to create another account in one casino because they know most casinos will not allow that and the casino can restricted their account without notice.

We can to asks about the rule before we register on the current casino to make sure that we want to know about the rule for furthermore. Usually, their agents will telling all about the ToS and explain what you don't know so you can avoids to make a mistake in that casino. If you don't want to break the rules from the casino, you must read the ToS and trying to understand and asking to the CS if you need more explanation. That is something that we must do to avoids any restriction from the casino especially if we really want register on that casino.

[lovesmayfamilis]

What can a casino do to warn a player already under surveillance? And why should a casino do this? Some conditions must be read, and then they must be followed; nothing complicated. But why do people break the rules? I think it is a very good practice when a casino, knowing that a person on their site with double registration, or previously banned and having some claims from the casino, opens another account again and is blocked at the moment of winning. Isn't this a good education for those who consider themselves smarter and more cunning than others? No need to stand in ceremony with cheaters; this will only increase the trust of normal people who know that fair play will have fair winnings.