Gamdom casino- not paying correctly.

[KR93]

First of all I would like to say generally speaking I have always had positive relationship with gamdom and their casino. Never had problems before till recently where they under paid me $359 on a sports bet and after multiple attempts contacting support they have not paid the remaining amount.

I'm an R3 member so not v.i.p or anything. It just seems they don't seem to care unless your a v.i.p which is unfortunate. Support have basically ignored the issue even though it's an issue directly with their providor.

I had given gamdom the benefit of the doubt hopeful for an answer and resolution however it just hasn't happened. This is a friendly reminder with none of these casinos being adequately regulated. It does worry me when issues like this do arise you have no leg to stand on.

[Cantsay]

First off, this is not the right board to create this type of thread - you can either move this thread to scam accusation board or lock this one and create a new one over there.

Second, can you provide evidence of your claim? It will be better if we have something that actually proves that they actually paid you less than what they were supposed to pay for that bet. Add all be informations you have concerning this your case, whatever will help you.

And also try editing your thread and follow this format^[1].

[1] https://bitcointalk.org/index.php?topic=260073.0

[bitbollo]

if you have a complaint it would be better you provide some evidence to explain where is the issue (like screenshot or just explain what happens) because:

...
Never had problems before till recently where they under paid me $359 on a sports bet and after multiple attempts contacting support they have not paid the remaining amount.
...

Doens't explain nothing at all... it seems just an empty complaint. Of course no one can provide any kind of support or just try to understand if your request should be evaluated in some way.

[Upgrade00]

Never had problems before till recently where they under paid me $359 on a sports bet

So you made a bet and was shown the potential winning but when the betslip was won, your account was credited with a lesser amount? Or did you initiate a withdrawal and got a lesser amount than you requested?

As has been suggested, create a proper scam accusation thread with evidence to back up your claim. AFAIK, Fandom doesn't have official rep on the forum now, there was an announcement thread, but that's inactive now.

[CryptSafe]

I do not think this casino is rightly present on this platform though which would have been much easier to communicate on your behalf and the name seems not popular as well. These are the reasons why we advise members to always play with casino whose presence is known here so that if there be any case at hand, it can be resolved without much wasting of time. However, this post you have made does not clearly explain your issues with your casino without any proof or evidence at hand. If you want the attention you seek for here, you can do better by uploading facts and evidence of your transaction and conversations with the casino so that reputable members who can help out would know what to hold onto when communicating with the casino.

[Mahdirakib]

Gamdom team is inactive in Bitcointalk forum. They do have an ANN thread here: Gamdom.com - 3 Million+ users - Jackpots, Rains - unique games modes. But they have lost the access to their Bitcointalk account.

Support have basically ignored the issue even though it's an issue directly with their providor.

What has actually happened with your bets? Did the odds provider displayed a wrong odds? Gamdom support team can't do anything if the decision was made by the odds provider. Everything will be more clear if you share your bets here. @yahoo62278, can you help OP by informing Gamdom team?

[yahoo62278]

Gamdom team is inactive in Bitcointalk forum. They do have an ANN thread here: Gamdom.com - 3 Million+ users - Jackpots, Rains - unique games modes. But they have lost the access to their Bitcointalk account.

Support have basically ignored the issue even though it's an issue directly with their providor.

What has actually happened with your bets? Did the odds provider displayed a wrong odds? Gamdom support team can't do anything if the decision was made by the odds provider. Everything will be more clear if you share your bets here. @yahoo62278, can you help OP by informing Gamdom team?

I can let the team know if the user presents his accusation in the proper form. Reading it as it sits, there is no username, no mention of funds owed, and doesn't convince me that there is an issue. I'll be happy to point the team here once the accusation is properly formatted.

[Wiwo]

You have to create a proper accusation against Gamdom you need to include all the necessary information that can prove your case, and also make your thread in the right board, because gambling discussion board is for gamblin related topics and not general scam bursting board, and I am sure from the evidence you will share we can be able to trace where the problem is coming from and how best the effort of both parties to resolve the issue.

Gamdom casino is some how popular enough so getting their attention shouldn't be a ard job to do, for their legit player's, so by including more evidence you are directly aiding the team to get you case resolved without further delay.

[uchegod-21]

I do not think this casino is rightly present on this platform though which would have been much easier to communicate on your behalf and the name seems not popular as well.

I remember Gamdom very well. It was the first campaign in joined as a member. It was managed by yahoo62278. I did play in the casino for sometime. I wonder why such casino never bothered to return to the forum. Was it that they weren't satisfied with the results they got or they don't think here is market enough to advertise.

I'll be happy to point the team here once the accusation is properly formatted.

Glad to know yahoo is here and still in contact with the casino.

[seoincorporation]

First of all I would like to say generally speaking I have always had positive relationship with gamdom and their casino. Never had problems before till recently where they under paid me $359 on a sports bet and after multiple attempts contacting support they have not paid the remaining amount.

Dear OP, you need to bring the right evidence for your accusation, that way the community will be able to help you, if you can take some screenshots of the bet and the winning, you will clear all your doubts about what happened in your betting process and where does the money go.

Maybe the problem was is your side and not in the casino side, we must have the right evidence to be able to judge the situation.

[CryptSafe]

I do not think this casino is rightly present on this platform though which would have been much easier to communicate on your behalf and the name seems not popular as well.

I remember Gamdom very well. It was the first campaign in joined as a member. It was managed by yahoo62278. I did play in the casino for sometime. I wonder why such casino never bothered to return to the forum. Was it that they weren't satisfied with the results they got or they don't think here is market enough to advertise.

I was wondering because I actually have not seen them active here for a long time which warranted my comment. If they were that concerned with their presence here they could have made sure their representative always  keeps their announcement thread active with the updates and development of their casino even without running a campaign. This could be fine to do because there are lots of competitors out there and if one must be outstanding, one must go extra miles to making sure they have some extra features which others do not have to keep the traffic flowing.

[acroman08]

this thread kind of reminds me of a case from Rollbit that was just resolved a day ago. I wonder if they are experiencing the same issue.

@OP I recommend following the suggestion given by other members, it'll give more context about your case and help us understand your case better.

Never had problems before till recently where they under paid me $359 on a sports bet

So you made a bet and was shown the potential winning but when the betslip was won, your account was credited with a lesser amount? Or did you initiate a withdrawal and got a lesser amount than you requested?

it'd be nice if you could clarify that part, I mean what could have caused for him to get underpaid?

[JeromeTash]

Gamdom team is inactive in Bitcointalk forum. They do have an ANN thread here: Gamdom.com - 3 Million+ users - Jackpots, Rains - unique games modes. But they have lost the access to their Bitcointalk account.

How did you know about this mate? Official communication from them?

I think if they are serious about their presence in the forum, then they should just create a new profile instead of trying to access the old one to no vain.


Gamdom did have some issue which they resolved in the past, so I am confident OP will be helped too. He needs to be more clear by adding more proof on his post on what happened.

[KR93]

https://ibb.co/rmBytLt
https://ibb.co/sjw9p8Y
https://ibb.co/X22wL6g
https://ibb.co/T8Dd955

I have attached the photos. So the bet was $129. On 3 leg multi. 2 of the legs had hit. I contacted them asking if the last leg was being played or not. Then they contacted me back saying they had void the bet and returned $129 stake. This was not what was asked at all and no idea why theyvdid this. After messaging them they then decided to pay $264 extra for the 2 legs that were hit. I contacted them asking why they did this? Soon after found out the last leg had finished and was as you can see an easy win. I contacted live support asking why they have done this and to pay my $359 extra for the bet. It was met with this was a decision by the providor.

The communication through support has been awful since they have not understood the situation at all and just keep saying it's been the providers decision. How is this fair? I always have good things to say about gamdom and do like there platform however I do need to stand up for myself with this as there has been no common sense. It feels like the providor saw the game was nearly over and a win and decided to just cancel the bet entirely?

I have never complained about a bet before with them either.

[yahoo62278]

https://ibb.co/rmBytLt
https://ibb.co/sjw9p8Y
https://ibb.co/X22wL6g
https://ibb.co/T8Dd955

I have attached the photos. So the bet was $129. On 3 leg multi. 2 of the legs had hit. I contacted them asking if the last leg was being played or not. Then they contacted me back saying they had void the bet and returned $129 stake. This was not what was asked at all and no idea why theyvdid this. After messaging them they then decided to pay $264 extra for the 2 legs that were hit. I contacted them asking why they did this? Soon after found out the last leg had finished and was as you can see an easy win. I contacted live support asking why they have done this and to pay my $359 extra for the bet. It was met with this was a decision by the providor.

The communication through support has been awful since they have not understood the situation at all and just keep saying it's been the providers decision. How is this fair? I always have good things to say about gamdom and do like there platform however I do need to stand up for myself with this as there has been no common sense. It feels like the providor saw the game was nearly over and a win and decided to just cancel the bet entirely?

I have never complained about a bet before with them either.

Quoting for visibility. Looks like you need to upload your images through talkimg and repost the links

[KR93]

https://www.talkimg.com/images/2024/09/19/gZvjc.jpeg
https://www.talkimg.com/images/2024/09/19/gZYOP.jpeg
https://www.talkimg.com/images/2024/09/19/gZynq.jpeg
https://www.talkimg.com/images/2024/09/19/gZJvj.jpeg

Have done as asked.

[KR93]

If anyone could direct someone from their team management to sort this out it would be appreciated.

[KR93]

If there isn't a direct representative for gamdom on this forum that does concern me.

[yahoo62278]

Have done as asked.

Thank you. Now I'll quote for visibility and take a look.

If there isn't a direct representative for gamdom on this forum that does concern me.

Gamdom may browse the forum from time to time, but they do not have an official account here at this time. They rely mostly on their live support and email support to fix issues.

I'll send a message to their team and if they want me to reply I will. Odds are they will direct you to their live support agents. If the sportsbook voided the match, there's not much they will do.

[KR93]

So in other words gamdom can't be trusted to place sports bets with because their providor can decide to void bets if they look like winning? That's really encouraging for gamdoms reputation isn't it? If that is true that is absurd and would suggest not betting with gamdom if that's the case.