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Author Topic: Using casino bonus frequently is an abused?  (Read 903 times)
FinneysTrueVision
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September 20, 2024, 08:32:43 AM
 #81

Is it an abused if you use the bonus on your deposit. On this specific case, Winz.io has wheel that resets every 3 days so I made deposit every 3 days to avail this bonus. I don’t understand what part is the abused on this case.

There have been similar complaints against this casino. Even a neutral third party like AskGamblers could not find any justification for them accusing a player of abusing their bonuses.
https://www.askgamblers.com/casino-complaints/winz-io-account-disabled-due-to-abuse

If they don’t like how players are using this bonus they should maybe change their terms to make it clear what is considered abuse. It is not a good look when they restrict players that haven’t broken any rules but are only playing in a way they don’t like.

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September 20, 2024, 08:45:04 AM
 #82

I don’t understand what part is the abused on this case.

That falls under abuse if they determine you’re exploiting their bonus offers. That’s how most casinos operate if they spot something, you’re lucky if you get the answer you want. Many casinos will use their TOS to avoid revealing the full details of the violation. In my opinion, only the casino can give you clarity on this. If we give an answer, it’s just pure speculation.

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September 20, 2024, 09:58:57 AM
 #83

I don’t understand what part is the abused on this case.

That falls under abuse if they determine you’re exploiting their bonus offers. That’s how most casinos operate if they spot something, you’re lucky if you get the answer you want. Many casinos will use their TOS to avoid revealing the full details of the violation. In my opinion, only the casino can give you clarity on this. If we give an answer, it’s just pure speculation.

He just want to hear the opinion of the community here so its expect to receive different opinion regarding on this situation since its really questionable to experience that matter especially if you know that you didn't abuse their bonuses given. Its like they are doing something to stop him to win. Also its good that he share his story so we could figure out that this cases is happening on the particular casino he's pointing and maybe it help us to avoid or try learn something from the story he shared.

But you are also correct he should ask for more specific answer towards the abuse pointed out to him since for sure that a proper discussion towards their support will clarify everything doubts regarding on what they implement to certain users. But also I will not dare to gamble in that casino again if I experience this situation since its like they are controlling us especially if we are winning and try to limit on what we can get from them.

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September 20, 2024, 10:50:50 AM
 #84

I made a topic related this matter before on this thread https://bitcointalk.org/index.php?topic=5468782.msg62929040#msg62929040.

I forgot that I’m limited on using the bonus of this casino due busyness on other casino. I deposit and wait for the bonus that didn’t arrived so I contacted the support about this.

Surprisingly, they gave me a reason that I’m restricted to the casino bonus due to the bonus abused?! I understand if they will just restrict me to use this bonus because I’m winning using it but using the word bonus abused while you are just using it properly is a bit harsh.

Is it an abused if you use the bonus on your deposit. On this specific case, Winz.io has wheel that resets every 3 days so I made deposit every 3 days to avail this bonus. I don’t understand what part is the abused on this case.



I think it is completely unlawful to limit a gambler in bonuses, as they did with you. I understand that in the terms of bonus programs it is always written in small print that they themselves determine who and how much bonuses to give, while they reserve the right to exclude participants from bonus programs without explanation. But the casino provides bonuses to lure players and appear in a better light, so why do they show themselves as misers who do not want the gambler to win a few dollars because of these small bonuses?
After all, the casino has a lot of money.
To my opinion this is strange and ugly actions.

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September 20, 2024, 11:13:52 AM
 #85

I don’t understand what part is the abused on this case.
That falls under abuse if they determine you’re exploiting their bonus offers. That’s how most casinos operate if they spot something, you’re lucky if you get the answer you want. Many casinos will use their TOS to avoid revealing the full details of the violation. In my opinion, only the casino can give you clarity on this. If we give an answer, it’s just pure speculation.
Maybe we think that we don't abuse their bonus offers or their system. But we don't know how they find out our mistake and considering that is abuse their bonus. Besides that, the casino can check their members log to find what is suspicious with the members.

He can asks for more details to the casino so he can get the right answer. As you said, we can only give an answer and that is only a speculation because we don't know what is wrong. By asking to the casino, he can get what he wants.

He can prevents that mistake in the future, not just in that casino but in all casino that he used to playing gambling. Casino rules will be different from the others so we must be careful.

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September 20, 2024, 11:26:02 AM
 #86

I have a story about bonus money that happened to me when the first online casinos started to appear in my country where I lived. There was a forum similar to our forum, but about casinos and they paid bonus money. I managed to save up $ 100. It was hard but I did it. And then one day I just put everything on black on roulette. I won. And I saw that my balance doubled.
And in the evening I was blocked! I saw 0 on the balance.
After it, after that I never returned to this casino, because it is an outright fraud.

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September 20, 2024, 11:35:12 AM
 #87

I made a topic related this matter before on this thread https://bitcointalk.org/index.php?topic=5468782.msg62929040#msg62929040.

I forgot that I’m limited on using the bonus of this casino due busyness on other casino. I deposit and wait for the bonus that didn’t arrived so I contacted the support about this.

Surprisingly, they gave me a reason that I’m restricted to the casino bonus due to the bonus abused?! I understand if they will just restrict me to use this bonus because I’m winning using it but using the word bonus abused while you are just using it properly is a bit harsh.

Is it an abused if you use the bonus on your deposit. On this specific case, Winz.io has wheel that resets every 3 days so I made deposit every 3 days to avail this bonus. I don’t understand what part is the abused on this case.



I think it is completely unlawful to limit a gambler in bonuses, as they did with you. I understand that in the terms of bonus programs it is always written in small print that they themselves determine who and how much bonuses to give, while they reserve the right to exclude participants from bonus programs without explanation. But the casino provides bonuses to lure players and appear in a better light, so why do they show themselves as misers who do not want the gambler to win a few dollars because of these small bonuses?
After all, the casino has a lot of money.
To my opinion this is strange and ugly actions.

If they are in a country where gambling is legal then yes the casino's policy may be against the law but if it is the other way around in the sense that they are in a country where gambling is prohibited then I don't think there is anything they can do because reporting the problem to the law would be a suicide idea anyway.
On the other hand I think the casino is a casino that is proven to be unfair, they limit the winnings of gamblers, even though it is clear that they are the ones who provide the bonus feature within a certain period of time which means that no matter how much the winnings are generated by the gamblers through the bonus it should not be a problem.

In the end I think it is better to avoid casinos like that if you really feel uncomfortable with all these unreasonable rules.

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September 20, 2024, 11:45:10 AM
 #88

I have a story about bonus money that happened to me when the first online casinos started to appear in my country where I lived. There was a forum similar to our forum, but about casinos and they paid bonus money. I managed to save up $ 100. It was hard but I did it. And then one day I just put everything on black on roulette. I won. And I saw that my balance doubled.
And in the evening I was blocked! I saw 0 on the balance.
After it, after that I never returned to this casino, because it is an outright fraud.
You would have contacted the support service of the casino to enquire why your account was whipped out. The response would have given you evidence that they are fraudulent. Such casino needs to be reported to relevant authorities or casino review platforms. More people might become victims if they are not reported. That's why I am always careful when some unknown casinos come up with outrageous bonus offers.   

That falls under abuse if they determine you’re exploiting their bonus offers. That’s how most casinos operate if they spot something, you’re lucky if you get the answer you want. Many casinos will use their TOS to avoid revealing the full details of the violation. In my opinion, only the casino can give you clarity on this. If we give an answer, it’s just pure speculation.
I don't think OP abused the bonus. The casino placed some restrictions on the bonus he could receive maybe because he was winning consistently with it. I don't also blame these casinos because they are protecting the business from abuse and exploitation. But they shouldn't have called it bonus abuse because from what OP said he didn't do anything wrong.

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September 20, 2024, 12:24:01 PM
 #89

I don’t understand what part is the abused on this case.

That falls under abuse if they determine you’re exploiting their bonus offers. That’s how most casinos operate if they spot something, you’re lucky if you get the answer you want. Many casinos will use their TOS to avoid revealing the full details of the violation. In my opinion, only the casino can give you clarity on this. If we give an answer, it’s just pure speculation.

I agree with what you said, dude, because it's true that whatever those who give their comments on what happened to the OP say, it will only come out in the end that it's just speculation. And the clear answer can only be seen by OP Parin in the very management of the casino where he gambles.

Maybe the OP is just taking an opinion from what other members here in the forum will say, and then he will balance them so that he also knows what or where he should act correctly or not with what the communities that will join in the discussion will mention in this section.

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September 20, 2024, 12:48:01 PM
 #90

I made a topic related this matter before on this thread https://bitcointalk.org/index.php?topic=5468782.msg62929040#msg62929040.

I forgot that I’m limited on using the bonus of this casino due busyness on other casino. I deposit and wait for the bonus that didn’t arrived so I contacted the support about this.

Surprisingly, they gave me a reason that I’m restricted to the casino bonus due to the bonus abused?! I understand if they will just restrict me to use this bonus because I’m winning using it but using the word bonus abused while you are just using it properly is a bit harsh.

Is it an abused if you use the bonus on your deposit. On this specific case, Winz.io has wheel that resets every 3 days so I made deposit every 3 days to avail this bonus. I don’t understand what part is the abused on this case.


Casinos design their games in a way that people aren't meant to win that much. You are going to win, but maybe not frequently. The bonuses are meant to encourage people to play more, which is more profit for them. And then maybe win a certain amount.

But it seems you're good at what you were doing, and then you had more recorded success than lost games. To avoid this, casinos will flag you for bonus abuse.

To avoid this issue, I think casinos should set a weekly game limit and notify players when they are getting close to exhausting their bonus.

And as a player, I think you should take breaks while playing so you won't be flagged for anything. Also, to avoid bonus abuse flags, try different betting patterns, don't make consecutive deposits, try playing various games, and don't withdraw immediately after winning.

Lastly, don't take the casino's report personally so you'll be in the right mind to continue playing.

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September 20, 2024, 12:56:54 PM
 #91

We as users still have many other options to get more real profits and don't have to rely on one casino site that provides bonuses. An interesting thought in terms of responding to bonuses from casinos which are often misused because the casinos explain the desire to loyal customers to achieve monthly or annual targets.
the things that are explained are like not being sure in our understanding of the meaning of what they are explaining. We have to learn from the casino here that we players are impossible to give wins to the same member no more than 2x and even that is very difficult to happen.
Yes, that is right because we can gets more bonuses from the other promotion that the casino will launch to their members. We don't have to think much about the bonus and don't have to chase every bonuses that we see because that will be difficult and we must calculates how much money we may use to get that bonuses. By trying to be wise when playing gambling will not make us to abuse the system of casino because we know that casino can do anything they can to their members who cheat the casino. Besides that, we may choose the bonus that we really can get and not trying to do something wrong that can cause us get the problem.

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September 20, 2024, 01:04:11 PM
 #92

dimonstration, have you tried asking how many bonus uses are considered as an abuse and how many it is allowed to do ? Cheesy I expect that you are finished with that casino, so asking them such a provocative question can be reasonable and wont harm you.

If using deposit bonuses several times is an abuse, then what will be their thought on a faucet ? Cheesy Greatest sin of all times?

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September 20, 2024, 01:12:21 PM
 #93

We as users still have many other options to get more real profits and don't have to rely on one casino site that provides bonuses. An interesting thought in terms of responding to bonuses from casinos which are often misused because the casinos explain the desire to loyal customers to achieve monthly or annual targets.
the things that are explained are like not being sure in our understanding of the meaning of what they are explaining. We have to learn from the casino here that we players are impossible to give wins to the same member no more than 2x and even that is very difficult to happen.
Yes, that is right because we can gets more bonuses from the other promotion that the casino will launch to their members. We don't have to think much about the bonus and don't have to chase every bonuses that we see because that will be difficult and we must calculates how much money we may use to get that bonuses. By trying to be wise when playing gambling will not make us to abuse the system of casino because we know that casino can do anything they can to their members who cheat the casino. Besides that, we may choose the bonus that we really can get and not trying to do something wrong that can cause us get the problem.
Casinos are running up a business on which it would really be that understandable that they would really be having that kind of ways on how to make themselves to be more profitable on which making up some bonuses
are part of it. Its true that i dont see any interesting something about bonuses on which we know that wagering requirements are really that too high. There's no way that you could really be able to make yourself
that having that kind of advantage but rather its a pure disadvantage for most gamblers not unless if you would really be that extremely lucky then you might be able to make yourself having that kind of advantage but in overall its really that hard to believe that you could really be able to make yourself that easily get out with using up some bonuses.

The issue on here is that when house do prohibits you out on acquiring or getting or activating some bonuses just because you are winning too much, then thats something a very shady act that been doing by a certain platform or casino. If you dont really like them because of such act then you could always choose up other platforms on which you cant be able to face up such limitation or ban or prohibition.
In return, then you could really make out some complaints and telling to those things that they did so that the community would be wary.

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September 20, 2024, 02:36:52 PM
 #94

Lastly, don't take the casino's report personally so you'll be in the right mind to continue playing.

I think he’s fine; he’s just sharing his experience to get opinions from fellow gamblers. Some of us stay loyal to a casino because of the bonuses we can enjoy. In his case, he received an email saying that bonuses, lotteries, quests, and tournaments are no longer available to him. That’s a big deal, since it’s exciting to participate in those, and they’re perks for being loyal, especially if you’re a high-stakes gambler.

You can’t really blame him. Some gamblers even go the extra mile to meet requirements just for the bonus. If they get this kind of message after consistently gambling, they’ll definitely be disappointed. Using bonuses frequently isn’t abuse because it’s the casino that decides whether to give bonuses or not. True abuse would be using multiple accounts to exploit the bonuses.

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September 20, 2024, 02:43:35 PM
 #95

Is it an abused if you use the bonus on your deposit. On this specific case, Winz.io has wheel that resets every 3 days so I made deposit every 3 days to avail this bonus. I don’t understand what part is the abused on this case.

It should not be an abuse if you do follow the rules but it can be an abuse if you break the rules (usually related to multi accounts).
The example you give, if you do it with 1 account only, it is surely not an abuse because the casino has already set the rules unless the casino has a limit on how many times you can spin the wheel during specific period of time.
I'm not familiar with winz.io since I've never played there IIRC but I've heard about them ofc.
You should ask them about what kind of abuse you did, they should be able to tell you specifically.

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September 20, 2024, 03:00:53 PM
 #96


But it seems you're good at what you were doing, and then you had more recorded success than lost games. To avoid this, casinos will flag you for bonus abuse.


I think the argument here is the verdict of the casino to categorized this as an abused while the bonus is just being use the way it was designed. It can be only categorized as an abused if you bypass the restrictions set by the bonus terms which is not on this case.

Also the harsh punishment of removing all the loyalty benefits is a sign that OP commit a violation such as a real abused which is not makes this issue sounds like this casino is using the bonus abuse card just to get rid of user that making profit against them.

They are not operating fair if they will accused their player as an abuser just to remove all the player privileges to take advantage of the casino bonus system. Restrictions is much proper term.

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September 20, 2024, 06:14:55 PM
 #97

Yes, it doesn't sound like he is abusing from the casino's promotion. He just found a legal way to take advantage of the promotion at its maximum through depositing every 3 days, so he can access the bonus on every deposits he makes. If the casino is annoyed by gamblers doing this on their platform, they should be more careful when developing the terms of their promotions. It's not players' fault if the casino allowed them to access the bonus like OP did.
exactly, that is why it is full BS that they deemed what OP is doing "abuse" They are the ones who made the system and the terms for that particular bonus and they don't want gamblers properly using it. but then again, caisnos are business if someone is continuously winning on one of their bonuses, they would want to put a stop to that even if they make up a BS excuse.

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September 20, 2024, 06:33:48 PM
 #98

Yes, it doesn't sound like he is abusing from the casino's promotion. He just found a legal way to take advantage of the promotion at its maximum through depositing every 3 days, so he can access the bonus on every deposits he makes. If the casino is annoyed by gamblers doing this on their platform, they should be more careful when developing the terms of their promotions. It's not players' fault if the casino allowed them to access the bonus like OP did.
exactly, that is why it is full BS that they deemed what OP is doing "abuse" They are the ones who made the system and the terms for that particular bonus and they don't want gamblers properly using it. but then again, caisnos are business if someone is continuously winning on one of their bonuses, they would want to put a stop to that even if they make up a BS excuse.
They do hate winners or to those lucky fellas on which it is really that quite obvious on what they are really that trying out to show on here on which they will really be that indeed making up those
kind of BS excuse on which we know that this is really just that a non sense thing because they do obviously dont like into those people who do make cashouts with those bonus amounts on which it supposed
to be the opposite effect that they do always wanted on which people do get bust up while they are trying out to reach those bonuses threshold or terms and conditions. There are really those individuals
who are really that lucky when it comes into this aspect and thats why they dont have any choice but to make prohibitions on which these are obvious excuse.

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September 20, 2024, 06:34:52 PM
 #99

There have been similar complaints against this casino. Even a neutral third party like AskGamblers could not find any justification for them accusing a player of abusing their bonuses.
https://www.askgamblers.com/casino-complaints/winz-io-account-disabled-due-to-abuse

If they don’t like how players are using this bonus they should maybe change their terms to make it clear what is considered abuse. It is not a good look when they restrict players that haven’t broken any rules but are only playing in a way they don’t like.

This is already a serious case. I hope the player at least got his deposit back. Judging by the fact that this happened in 2023, the casino nevertheless drew conclusions and now only limits the player's ability to use bonuses (which, in my opinion, is quite fair since the bonus is basically the goodwill of the casino and not an obligation) and does not block his account completely.

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September 20, 2024, 06:52:51 PM
 #100

I made a topic related this matter before on this thread https://bitcointalk.org/index.php?topic=5468782.msg62929040#msg62929040.

I forgot that I’m limited on using the bonus of this casino due busyness on other casino. I deposit and wait for the bonus that didn’t arrived so I contacted the support about this.

Surprisingly, they gave me a reason that I’m restricted to the casino bonus due to the bonus abused?! I understand if they will just restrict me to use this bonus because I’m winning using it but using the word bonus abused while you are just using it properly is a bit harsh.

Is it an abused if you use the bonus on your deposit. On this specific case, Winz.io has wheel that resets every 3 days so I made deposit every 3 days to avail this bonus. I don’t understand what part is the abused on this case.


Winz.io and the casino you are trying to play at is not the same. Each casino has different rules.  Just because Winz has a bonus that resets every 3 days and allows you to avail that bonus every time, doesn't mean that the other casino will allow you to do the same. In fact most casinos will actually restrict you from claiming bonuses if you keep on winning from those bonus without risking anything. Read their terms. It is most likely written some where on their terms of service about the bonus abuse where just depositing to claim bonus is considered an abuse. If they completely restricted your account, you can ask them to return your funds. They usually return the deposited amount out of good will.

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