Could the constant login request or login interface design contribute?

[michellee]

But I doubt there is any casino that would log you out due to inactivity.

I have a sporty bet account that logs me out of the account whenever I fail to log in perhaps within a duration 4 -7days and it makes me know that with frequent login and participating gambling activities, the site remains open based on the activities of the user/gambler.

Couldn't KYC verification also be an issue that makes a gambling site to always log out users ones they have left the site dormant or inactive for a while, no matter how short or long the duration is?

If I have that experienced, I will not use that site and will search for the other site. You can report it to support services so they can follow your problem and hopefully, that will not happen in the future especially to other members.

If members left the site dormant or inactive, the site require them to activate their account by asking for a help from support services. But maybe they can enter to their account without do that so that will depends on each casino. But maybe some casino can log you out from their site due to inactivity and for security reason.

[Pandu Geddon]

If members left the site dormant or inactive, the site require them to activate their account by asking for a help from support services. But maybe they can enter to their account without do that so that will depends on each casino. But maybe some casino can log you out from their site due to inactivity and for security reason.

I agree with this reason more. There is a concern that accounts are hacked by others or that accounts are traded and changed hands when an inactive account suddenly becomes active again within a certain period. Most casinos prohibit account trading. Especially if the login details show a new location or device. I think it is reasonable for casinos to ask for verification or log in details from users who have been inactive for a long time or have not been active for a certain period. Security reasons make more sense, although some gamblers may not like this because they feel uncomfortable.

[madnessteat]

^

In my opinion this is quite a normal practice to ensure the safety of the gambling site. The time has come when every gambler should be ready to confirm his identity and provide documents that can confirm the origin of funds. It is understandable that many customers do not like it, but on the other hand gambling sites also do it not by choice. They only act within the law and observe security measures. They are quite understandable. 

[Gheka]

If members left the site dormant or inactive, the site require them to activate their account by asking for a help from support services. But maybe they can enter to their account without do that so that will depends on each casino. But maybe some casino can log you out from their site due to inactivity and for security reason.

I agree with this reason more. There is a concern that accounts are hacked by others or that accounts are traded and changed hands when an inactive account suddenly becomes active again within a certain period. Most casinos prohibit account trading. Especially if the login details show a new location or device. I think it is reasonable for casinos to ask for verification or log in details from users who have been inactive for a long time or have not been active for a certain period. Security reasons make more sense, although some gamblers may not like this because they feel uncomfortable.

Indeed, high security is also a point to increase the reputation of betting websites because gradually moving towards the future, technology begins to have strong advancements, the utility in which is also a point for bad guys to exploit and take away our accounts easily but users are relatively subjective when they do not understand how it works and how to retrieve the password, the safest measure still requires intervention from the casino. By requiring additional verification and re-login for a deactivated account, it ensures the account still belongs to the right customer, unfortunately, such disclosure also affects the customer's perspective.