What I don't like is teh way they treated the customers after the delay. They did not respond to queries, did not offer compensation for delay; and in this particular lawsuit they're even denying the customer purchased anything from them! Talk about new heights of arrogance, beating BFL.
Wait how can they "freeze" their Bitcoin wallet? do they have acess to their private keys or is their bitpay account the one that's frozen?
That's an interesting question. How would you know how many addresses they are using and which ones?