RAINBET.COM SCAM ME AND OTHER PLAYERS !!

[bazanachi]

STAY AWAY from this bookie, they steal me for 1150 usd , they froze my funds when i start winning some bet's , very bad experience , i rollover over 15k , and when i made a little up balance they come with all stupid reason first they say i had multiple accounts etc , thats a big lie never i made multiple accounts here because i don''t see reason ...and i just find this bookie a week ago....after they say i abused their sport betting and their ODDS (seriosly you are a sportbook , what should i do ? to dont bet Smiley) crazy ) i play a lot also casino , lost money etc , i had a good day when i won around 500$ (first leagues , some bets from china second league etc), they are very agreesive when need to pay some withdraws ..they closed the live chat with me , because in their opinion i make abuse of them ? seriously when i lost money i have been a good boy , now when i recover the losses im a bad boy with them Smiley) incredible i i asked them to prove me what i did wrong , and the final answer it's that i take advantage of their sportbook and their odds , amazing !! also in mean time i find other players with exaclty same problems , we are accused we abuse their sportbetting ) ! i speak again today with them in live chat about my money , and they told me : if i take out your review in trustpilot , they will give me the deposit back ) unbelievable...... i wont take my review out and i will keep my head UP !! please also who has problem with them ,go in trustpilot   and give them the review what they deserve , because they don't like it !!
https://www.trustpilot.com/review/rainbet.com

LATER EDIT: finally they paid the whole balance , thanks to their manager who handled the situation very professional!

[albon]

First: You can use the Scam Report Format and support your topic with evidence such as screenshots ^{[USE: talkimg.com]}, transactions records, PM/Chat logs, and so on.

Code:

[b][color=black]What happened:: [/color][/b]

[b][color=black]Scammers Profile Link: [/color][/b]

[b][color=black]Reference Link: [/color][/b]
[b][color=black]Amount Scammed: [/color][/b]
[b][color=black]Payment Method: [/color][/b]
[b][color=black]Proof of Payment: [/color][/b]
[b][color=black]PM/Chat Logs: [/color][/b]
[b][color=black]Additional Notes: [/color][/b]

The fact is that there is an open scam accusation thread against them [here], as well as more unresolved complaints in their ANN thread, and they are clearly not active on Bitcointalk. However, these threads could serve as warning signs for potential new players.

If they indeed asked you to remove your negative review on Trustpilot in exchange for returning your deposit, despite accusing you of violating their casino policy and confiscating your funds, that’s definitely not a good sign. You should upload the full chat logs so that your case can be taken seriously. Any claims without solid evidence are not considered.

I will try to contact them and send them your thread to review.

[holydarkness]

OP, provide evidence in form of screenshots that can help substantiate your narrative, and make the format of your opening thread as suggested by albon above. I've mark their casino as questionable on my list, given three of the threads disputing them are not attended. Well, their rep hadn't even been online for a while. One DT has tagged them. And, depending on the result of my attempt to reach them in the next couple of days, I'll probably support a flag if you raised any and they're unreachable.


albon, what means of communications have you exhausted in attempt to invite them here?

[albon]

I've mark their casino as questionable on my list, given three of the threads disputing them are not attended. Well, their rep hadn't even been online for a while.

Thank you holy for including this casino in your list and for bringing our attention to this important topic, which serves as a reference for many members to avoid scam casinos and those surrounded by doubts. I have already bookmarked it.

albon, what means of communications have you exhausted in attempt to invite them here?

I have sent a message to their representative on the forum with links to the topics of scam accusations, hoping that he will receive a notification about my message. However, it seems that he has not responded yet.

I also contacted their live support on their official website, and they have forwarded my complaint to their manager. I hope they clarify the situation to the community, as ignoring these accusations could damage their reputation.

[holydarkness]

albon, what means of communications have you exhausted in attempt to invite them here?

I have sent a message to their representative on the forum with links to the topics of scam accusations, hoping that he will receive a notification about my message. However, it seems that he has not responded yet.

I also contacted their live support on their official website, and they have forwarded my complaint to their manager. I hope they clarify the situation to the community, as ignoring these accusations could damage their reputation.[...]

I see. Thank you for trying to reach them. Due to the extent of your attempts, I think it'll be best to wait and see whether they'll pop back here and address the matter. Kindly update us if you heard anything back from them. If they haven't reach back by --let's say-- end of this week, I'll try to see if we can get another means of communication to reach them.

[Zane-RB]

Hey,

This is Zane from Rainbet. I understand your frustration, but our decisions are not affected by your winnings or losses—only by violations of our Terms of Service (TOS).

Both our provider, Betby, and our system flagged your account for sportsbook abuse. This decision is made after careful review and collaboration between both systems. When an account is flagged for sportsbook abuse, we respectfully refund the deposit and proceed with closing the account.

If you believe we have misjudged your case, you are more than welcome to jump on live chat and ask for Zane, and I'll personally review it with you again.

[memehunter]

final answer it's that i take advantage of their sportbook and their odds , amazing !! also in mean time i find other players with exaclty same problems , we are accused we abuse their sportbetting ) ! i speak again today with them in live chat about my money , and they told me : if i take out your review in trustpilot , they will give me the deposit back )

1.Please post screen shots of your betting history.
2.Give us screen shot of the conversation where platform in question asked you to remove your review in exchange for your deposits. 

Both our provider, Betby, and our system flagged your account for sportsbook abuse. This decision is made after careful review and collaboration between both systems. When an account is flagged for sportsbook abuse, we respectfully refund the deposit and proceed with closing the account.

1.Are you claiming that OP is trying to bet more then eligible limit for specific games by making multiple accounts?
2.OP took advantage of wrong odds published on your platform or somehow manipulated the odds?

[holydarkness]

Hey,

This is Zane from Rainbet. I understand your frustration, but our decisions are not affected by your winnings or losses—only by violations of our Terms of Service (TOS).

Both our provider, Betby, and our system flagged your account for sportsbook abuse. This decision is made after careful review and collaboration between both systems. When an account is flagged for sportsbook abuse, we respectfully refund the deposit and proceed with closing the account.

If you believe we have misjudged your case, you are more than welcome to jump on live chat and ask for Zane, and I'll personally review it with you again.

I checked and confirmed that this is the official rep of rainbet.

Now, regarding your suggestion for OP to reach you on live support, for both OP and rainbet's sake, I'll encourage both of you to get it done here, to maintain transparency.

On other case, the player self-admitted that they utilize value betting strategy. This one is rather unclear. Is the OP limited and/or restricted on other casino? Or what?

And, since you're seemingly burning midnight oil to clear cases about your casino, do you mind to attend this older one? I've change the status of this one and the other one as "in progress" due to your response on each threads. That one though, will remains "active" until you attend to it.

[holydarkness]

OP, I was told by RainBet's staff that your issue should have been handled and resolved. Can you kindly confirm this and mark the thread as such, so I can update this accordingly to my list? If you still have any other issue with your account, kindly let us know and I will reach them to get your situation addressed promptly.

[holydarkness]

Hello, due to OP's silence and inactivity ever since the counterparty told me that the case has been resolved, I take it did got resolved. I'll mark it as that on my list.

OP, if it isn't and you simply took a very long break from the forum [after a very brief stay], kindly update us and I'll change the status accordingly.

[LEVSKI7]

final answer it's that i take advantage of their sportbook and their odds , amazing !! also in mean time i find other players with exaclty same problems , we are accused we abuse their sportbetting ) ! i speak again today with them in live chat about my money , and they told me : if i take out your review in trustpilot , they will give me the deposit back )

1.Please post screen shots of your betting history.
2.Give us screen shot of the conversation where platform in question asked you to remove your review in exchange for your deposits. 

Both our provider, Betby, and our system flagged your account for sportsbook abuse. This decision is made after careful review and collaboration between both systems. When an account is flagged for sportsbook abuse, we respectfully refund the deposit and proceed with closing the account.

1.Are you claiming that OP is trying to bet more then eligible limit for specific games by making multiple accounts?
2.OP took advantage of wrong odds published on your platform or somehow manipulated the odds?

what about silly questions = he can play any coefficient that is on the site. on such sites, a fine should be immediately imposed and then the license revoked. and I forgot that there are no rules for them