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[AB de Royse777]

Question for you guys!  

Would you rather get a deposit bonus, or wager target bonuses (Receive X per each Y wagered in the next Z ...days/weeks/months)?

Let us know your opinions!

Deposit bonus is attractive however I always knew that all deposit bonus balance need some x times wager before them to be converted into main balance.

[Upgrade00]

Would you rather get a deposit bonus, or wager target bonuses (Receive X per each Y wagered in the next Z ...days/weeks/months)?

A wager target bonus will be my choice. It's like a loyalty bonus rewarding players the more they wager and it boosts the casino as players are motivated to play for longer. It will be great if the bonus target increases as the wager does.

How much wagering requirement will be expected for either option and is the welcome bonus offer a one time bonus or on each deposit?

[panjul07]

Question for you guys! 

Would you rather get a deposit bonus, or wager target bonuses (Receive X per each Y wagered in the next Z ...days/weeks/months)?

Let us know your opinions!

Depends on the whole terms of each bonus, I cant choose which one to choose if there is no detail information about the bonus.
But if you are taking the most standard terms as we can find in other casinos, I'll prefer to choose wager target bonus.
No other reason except because this kind of bonus is not forcing me to wager more, I can play as I wish without time limit unlike deposit bonus where it comes with wagering requirement then I have to wager specific number of amount in order to unlock it within specific period of time only.

[virasog]

Question for you guys! 

Would you rather get a deposit bonus, or wager target bonuses (Receive X per each Y wagered in the next Z ...days/weeks/months)?

Let us know your opinions!

Depends on the whole terms of each bonus, I cant choose which one to choose if there is no detail information about the bonus.
But if you are taking the most standard terms as we can find in other casinos, I'll prefer to choose wager target bonus.
No other reason except because this kind of bonus is not forcing me to wager more, I can play as I wish without time limit unlike deposit bonus where it comes with wagering requirement then I have to wager specific number of amount in order to unlock it within specific period of time only.

I will prefer wagering target bonus as it is more attractive for the loyal users of the gambling site. You will find deposit bonus on every other site but wager target bonus is something unique and it favors those who are actively gambling at the site. However,  it still depends upon the exact term and conditions associated with the bonus as the bonus receive on wagering certain amounts should be attractive enough and i hope there would be no minimum wagering requirements to participate in it.

[un_rank]

Would you rather get a deposit bonus, or wager target bonuses (Receive X per each Y wagered in the next Z ...days/weeks/months)?

A deposit bonus with no wagering condition will be great or a very low wagering requirement. Players usually lose all their deposits trying to get the required wagering amount.

And an extra point will be giving some deposit bonus or perks after the welcome bonus. Such unexpected surprises for older players keeps them playing.

- Jay -

[bitterguy28]

Question for you guys! 

Would you rather get a deposit bonus, or wager target bonuses (Receive X per each Y wagered in the next Z ...days/weeks/months)?

Let us know your opinions!

why need to choose if you can offer them both for your players? do not need for bigger bonuses but instead just give both a small percentage so  players can play seeking for both bonuses? 

anyway welcome to the forum guys and hoping for more incoming events and success .

[Bitinity]

Would you rather get a deposit bonus, or wager target bonuses (Receive X per each Y wagered in the next Z ...days/weeks/months)?

A deposit bonus with no wagering condition will be great or a very low wagering requirement. Players usually lose all their deposits trying to get the required wagering amount.

And an extra point will be giving some deposit bonus or perks after the welcome bonus. Such unexpected surprises for older players keeps them playing.

- Jay -

Deposit bonus without wagering requirement or low wagering requirement will not happen imo, the standard wagering requirement for deposit bonus is usually between 30-50x. Can a casino offer deposit bonus with lower wagering requirement (less than 30x)? It is possible but it will be very rare to happen, even if is happened, I believe there will be other terms behind the bonus such as so low maximum withdrawal limit. Otherwise, casino may lose too much money if they offer deposit bonus without wagering requirement or low wagering requirement.

why need to choose if you can offer them both for your players? do not need for bigger bonuses but instead just give both a small percentage so  players can play seeking for both bonuses? 

anyway welcome to the forum guys and hoping for more incoming events and success .

Great points, offering both bonuses will be better so players can decide which one to choose because every type of bonus has its own fans. The more bonuses will be more effective to attract players than offering 1 type of bonus only.

[mathisfromjackpot]

Hey everyone! 

We will come up with a good offer soon.

In the mean time, we've kickstarted the festive season. 🎅 Follow us on Twitter and join our Telegram for DAILY CODE DROPS until December 24th.

Have a great month of December everyone! 🎄

[mathisfromjackpot]

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[Geekking]

I do not recommend here anyone

Transferred my VIP status and after decent loss I asked for a lossback and the first day reply from live support was "you are not eligible right now and after some loss we can check again"

Next day after losing more I asked again and the reply was very amateurish "You should wager more and we will keep an eye on your account decide later about it since we cannot give for 2 day account a lossback"

For them to give a small lossback even they tranfered my VIP status is problem. They look account age more than wager or loss LMAO

Think about when you win big what problems you will have..

I strongly do not recommend here. Site as design and response time is good but as support and bonuses they are bad.

[ryzaadit]

-snip-

Not trying to justify your experience.

But, how did you know they have some offer for "lossback" ? I mean on their VIP Section there is no mentioned at all for a lossback. Did you trying to ask these kind of things directly to the "VIP" ? without a promotion page or information they're running?

If that's a yes, don't hope to much cause you asking a promo or bonus from out of the books policy (without promotion information or the promotion is being released to the public). They only have
- Rakeback
- Weekly & Monthly Amount
- Level up bonus

No mentioned any lossback at all.

[Geekking]

-snip-

Not trying to justify your experience.

But, how did you know they have some offer for "lossback" ? I mean on their VIP Section there is no mentioned at all for a lossback. Did you trying to ask these kind of things directly to the "VIP" ? without a promotion page or information they're running?

If that's a yes, don't hope to much cause you asking a promo or bonus from out of the books policy (without promotion information or the promotion is being released to the public). They only have
- Rakeback
- Weekly & Monthly Amount
- Level up bonus

No mentioned any lossback at all.

I asked it via Livesupport and they said yes for your level of VIP we have.


https://i.ibb.co/5kDP9Tn/photo-2025-01-12-23-34-45.jpg


edit: Their site is extremely lagging and original games doesnt respond at this time of day. I have screenrecord I can share if anyone interested

[ryzaadit]

I asked it via Livesupport and they said yes for your level of VIP we have.

Ah, you asking directly to them for the promos or these kind things to "Live Support"

In my perspective, what you did asking out of the books and hoping for their good gesture or courtesy. The reason, why this kind of things are not recommended is because you asking them directly not by joining this kind of offer by promotion stated in their casino or in their system VIP.


Joined or asking without a proper promotion page or in their system VIP (offering a lossback), you can't get some things to justify your case and win the situation to your favor + without a promotion page regarding lossback you can't get proper rules. It's lossback exist, how the calculation lossback, how much you received, and how to be qualified for lossback (is the lossback by deposit or PnL weekly).


Just for advice, If you looking some lossback just joined a casino who offering these offer and make sure everything is stated on their casino page. Somethings like these, I play in BK8 they have lossback called "Cashback" counted by PnL weekly and how much % + maximum amount depends on the VIP and everything is being publish on their promotion page.



Leason learned, better to joined a promotion offer already stated in their system or promotion just like in the picture. Take these as experience, cause these kinds of things is really important for user (basically like a contract, same applied to term & condition stuff).

[mathisfromjackpot]

I do not recommend here anyone

Transferred my VIP status and after decent loss I asked for a lossback and the first day reply from live support was "you are not eligible right now and after some loss we can check again"

Next day after losing more I asked again and the reply was very amateurish "You should wager more and we will keep an eye on your account decide later about it since we cannot give for 2 day account a lossback"

For them to give a small lossback even they tranfered my VIP status is problem. They look account age more than wager or loss LMAO

Think about when you win big what problems you will have..

I strongly do not recommend here. Site as design and response time is good but as support and bonuses they are bad.

Hi Geek,

Thank you for your feedback. However, we feel it’s important to address this situation transparently.

Your initial Trustpilot review reflected a positive experience with our platform, and we’re glad you recognized the quality we aim to deliver. That said, it’s disappointing to see your review drop from 5 stars to 1 star—not because of any fault with our service, but because we didn’t provide you with free cash after minimal losses that didn’t meet the criteria for our lossback program.

We have clear policies in place to ensure fairness for all players, and we cannot compromise these principles to meet unreasonable demands. Reviews like this undermine the genuine efforts we put into creating a great experience for our community.

We value constructive criticism, but we also value fairness and honesty. If you have further concerns, feel free to reach out directly—we’re always here to assist.

Their site is extremely lagging and original games doesnt respond at this time of day. I have screenrecord I can share if anyone interested

You're being unfair. We're performing a short maintenance right now, slowing things down, but you know this has not been the case while you were playing with us. Site is starting to be back to normal now.

[Geekking]

I do not recommend here anyone

Transferred my VIP status and after decent loss I asked for a lossback and the first day reply from live support was "you are not eligible right now and after some loss we can check again"

Next day after losing more I asked again and the reply was very amateurish "You should wager more and we will keep an eye on your account decide later about it since we cannot give for 2 day account a lossback"

For them to give a small lossback even they tranfered my VIP status is problem. They look account age more than wager or loss LMAO

Think about when you win big what problems you will have..

I strongly do not recommend here. Site as design and response time is good but as support and bonuses they are bad.

Hi Geek,

Thank you for your feedback. However, we feel it’s important to address this situation transparently.

Your initial Trustpilot review reflected a positive experience with our platform, and we’re glad you recognized the quality we aim to deliver. That said, it’s disappointing to see your review drop from 5 stars to 1 star—not because of any fault with our service, but because we didn’t provide you with free cash after minimal losses that didn’t meet the criteria for our lossback program.

We have clear policies in place to ensure fairness for all players, and we cannot compromise these principles to meet unreasonable demands. Reviews like this undermine the genuine efforts we put into creating a great experience for our community.

We value constructive criticism, but we also value fairness and honesty. If you have further concerns, feel free to reach out directly—we’re always here to assist.

Their site is extremely lagging and original games doesnt respond at this time of day. I have screenrecord I can share if anyone interested

You're being unfair. We're performing a short maintenance right now, slowing things down, but you know this has not been the case while you were playing with us. Site is starting to be back to normal now.

Hello Mathis,

Live support member Corey and you gave 2 different information about lossback.

Yesterday he said your account is eligible for lossback and today you said different.
https://i.ibb.co/jh8wW7Y/photo-2025-01-13-00-27-10.jpg
https://i.ibb.co/tYzdNX2/photo-2025-01-13-00-27-13.jpg

The root of the problem actually starts here. If live support Corey had told me yesterday that you are new to our site and you can't get lossback now, I think I wouldn't have had this disappointment. Yes, I gave you a good review on trustpilot yesterday without any expectations or ask from your side, but I was very disappointed that the site slowed down in the evening, that I couldn't find providers like pgsoft, printstudio, etc., that no limit city didn't work, that live help gave two different information and that the nons counter didn't work while the game was in progress in the original games (it counts and shows the recent when you stop it).

The fact that your sports betting provider is not betby but a different provider, that you have a variety of leagues and betting options, the simple design of your site is of course nice, but the fact that the VIP transfer does nothing (when the main purpose is for the player to continue the advantages of the site on your site), or rather the idea that “let us check you a little bit, you are still very new” and that you ask for my winnings losses on the other site and say that you will give lossback accordingly is a big disappointment.

I wish you success on your journey.

P.S. Updates should not be made at the time when players play the most

[mathisfromjackpot]

Hello Mathis,

Live support member Corey and you gave 2 different information about lossback.

Yesterday he said your account is eligible for lossback and today you said different.
https://i.ibb.co/jh8wW7Y/photo-2025-01-13-00-27-10.jpg
https://i.ibb.co/tYzdNX2/photo-2025-01-13-00-27-13.jpg

The root of the problem actually starts here. If live support Corey had told me yesterday that you are new to our site and you can't get lossback now, I think I wouldn't have had this disappointment. Yes, I gave you a good review on trustpilot yesterday without any expectations or ask from your side, but I was very disappointed that the site slowed down in the evening, that I couldn't find providers like pgsoft, printstudio, etc., that no limit city didn't work, that live help gave two different information and that the nons counter didn't work while the game was in progress in the original games (it counts and shows the recent when you stop it).

The fact that your sports betting provider is not betby but a different provider, that you have a variety of leagues and betting options, the simple design of your site is of course nice, but the fact that the VIP transfer does nothing (when the main purpose is for the player to continue the advantages of the site on your site), or rather the idea that “let us check you a little bit, you are still very new” and that you ask for my winnings losses on the other site and say that you will give lossback accordingly is a big disappointment.

I wish you success on your journey.

P.S. Updates should not be made at the time when players play the most

Hello Geeking,

Thank you for your reply.

Corey's reply was not 100% correct, and we apologize for this. I will make sure I talk to the team to avoid this in the future. However, as we explained, your current wagering & losses are not eligible for any lossback, and even if they were, it would not be distributed until our weekly review, as I've explained to you.

Regarding providers, we're working on adding new ones, in fact Play'n Go and Relax Gaming should be added on-site very soon! After that, we have another 5-10 providers that we're looking at onboarding. We hope this will satisfy you.

Finally, regarding the nonce issue, you can reach out to our Live Support and we will check if there is any issue.

Thank you for kind words you added as well. We wish you the best of luck, we thank you for your feedback, it's appreciated.

P.S.: The maintenance was not planned and issues can happen. We reacted as quickly as we could and the site has been back to normal since then.

[ryzaadit]

your current wagering & losses are not eligible for any lossback, and even if they were, it would not be distributed until our weekly review, as I've explained to you.

I think somehow, you need to state these in your promotion page dashboard or live chats dashboard.

I searched for an information page regarding "deposit bonus" on live chats and you have it but none of information regarding lossback. Otherwise, user like him doesn't know how to be qualified for the lossback
- Minimum VIP Level receive lossback
- How much wagering we needed to be done based our deposit amount
- How much % lossback we can receive (depends on the % based of our deposit, having maximum amount based VIP level)
- When the we receive the rewards.

Otherwise without a proper information, the one who are not in a good favour is the customer. Cause, in the background due there is no information stated to the public for the lossback you can just change things in the background.

[panjul07]

your current wagering & losses are not eligible for any lossback, and even if they were, it would not be distributed until our weekly review, as I've explained to you.

-snip-

Checked the VIP program page and lossback/cashback is not even mentioned as one of the benefits from the VIP program.
The only possibility is that lossback is a special bonus but it is unwritten in the website or perhaps it is a newly added promotion so they have not wrote it on their website.
By the way, I'm wondering about the statement "your wagering and losses are not eligible for lossback", why there should be wagering as a requirement to be eligible for lossback?
As long as I know, most lossback is calculated based on how much is lost by a user in a specific period of time regardless how much is wagered by the user.

[ryzaadit]

By the way, I'm wondering about the statement "your wagering and losses are not eligible for lossback", why there should be wagering as a requirement to be eligible for lossback?
As long as I know, most lossback is calculated based on how much is lost by a user in a specific period of time regardless how much is wagered by the user.

I also have the same thought

Usually, based on PnL (weekly) and how much we are gonna to receive is based percentage form our total deposit + with the level VIP we have. Can't really comment at all for these rules since every casino have their own rules.


However, would be great they stated all of these in document, post or written on their website. The support only tell us, waggering are not qualified without telling the number waggering we need (how much) by deposit we are being made like 5x-10x or they have fixed number waggering to be qualified for lossback.

[AHOYBRAUSE]

I do not recommend here anyone

Transferred my VIP status and after decent loss I asked for a lossback and the first day reply from live support was "you are not eligible right now and after some loss we can check again"

Next day after losing more I asked again and the reply was very amateurish "You should wager more and we will keep an eye on your account decide later about it since we cannot give for 2 day account a lossback"

For them to give a small lossback even they tranfered my VIP status is problem. They look account age more than wager or loss LMAO

Think about when you win big what problems you will have..

I strongly do not recommend here. Site as design and response time is good but as support and bonuses they are bad.

Dude, come one. You should know better. You say 160$ is a decent loss? I know you played a lot on BC for example so you also know that there is a min loss required to get a loss back, at BC it's 250$.
160$ really is such a small amount, I would never even get the idea to ask for a loss back for this. I have seen you on BC's discord very often and in there you always appeared to wager big (since you are svip4 or something), so how does somebody with this level complain over not getting 10-15$ now? Strange.