🚨WARNING: Top Affiliate to Banned User - My Nightmare with Shuffle Casino

[holydarkness]

Hey guys - there was no targeted campaign against this user, they were identified as having logins from a restricted jurisdiction and so they went through our identity verification process (as we do for all users we identify as potentially breaking Terms of Service). Unfortunately, this user then proceeded to attempt to complete ID verification with multiple forged IDs. We have a zero tolerance stance on fraudulent activity on Shuffle; subsequently their account was permanently closed. We have regulatory obligations, as all crypto casinos do, which come above any personal situation a user may claim to have.

Regarding the chat bans; this user received in excess of 15 temporary chat bans through their time at Shuffle, before the final permanent ban. There were no shortages of warnings to them. Hope this helps.

Thank you for popping in and telling us your side. If I may inquire further, just so we can get an even better understanding of the situation from your side, what is the reason behind those 15 tempo bans that ultimately leads to permaban?

You can't login to Shuffle without a VPN Noah, it doesn't even let you load the site.

Um, wouldn't that mean you're accessing from restricted teritory if you need VPN to access them? Just to be sure I am not writing empty and false statement, I ran my own "test", reaching some of my friends across countries, one that I know come from a country where gambling is... the life of that country, and one whose govt. prohibit gambling, thus their ISP block gambling site by default.

Here are the results:


This is me accessing without VPN, it implies that the statement that people can't login to Shuffle without VPN, and that page does not even load is wrong.


This is me deliberately set my IP as Singapore, with VPN, as I read on their ToS that Singapore is part of their restricted country.


This is a friend of mine who live in a country that is not part of restricted country and the govt doesn't sanction gambling activities. Just to prove that it is not just my country, my ISP, or my device that allows me to access without VPN


This is another friend living in a country whose, although his country is not listed as restricted teritory on Shuffle's ToS, govt. doesn't allow gambling.
 

"This user" Has brought you hundreds of thousands of dollars worth of revenue and you are now trying to claim fraud? My entire point is that I was asked to KYC because you knew what would happen. This was 100% planned. Look at the timeline. You're telling me I didn't trigger an alert for almost 2 years? I can barely figure out how to work this forum.
Why wait 1.5 years?
Why block all communication channels?
Why ignore reasonable solutions?
Why operate from restricted territories yourselves?

and where in the regulations does it say a complete communication black out and withholding of commissions (not gambling money)?

If this is about compliance, why won't you allow me to have a withdrawal only account with gambling disabled?

and regarding chat bans: This user was targeted and just like your TOS, you don't hold anyone else to the same standards as me in that chatroom. https://x.com/BeCoolMandy/status/1849472565552841007

Uh, help me understand, why do "this user" use fake credential to perform her KYC?

[MandyShutup]

I am from the United States. Noah knew that, Cam knew that. They all knew that. They knew when they KYC'd my account almost 2 years later and down close to $300,000 that I would have no choice but either upload a fake or upload my real ID. That is the point I am trying to make. Shuffle doesn't care if people in America play on shuffle, they themselves play and stream every week from Australia. The shuffle Offices are in Australia. I have not lied about anything and notice that Noah didn't say I lied about anything in my post aside from the claim that this was targeted. Everything I have said is true.

If my vpn turns off while I am on Shuffle it immediately logs me out and goes to the screen that says restricted and tells me to fix my vpn (another subtle hint that Shuffle absolutely knows a huge portion of their players are using VPN to mask their location) I am not able to login, the site won't load it just stays there.

I am not trying to gamble on Shuffle, I am asking for my account that is extremely valuable to be turned into a business only account. There is no reason why they are denying it. I don't need chat permissions or anything other than the ability to claim my commission and withdraw. If it is ok for the entire Shuffle staff to access parts of the site for business from a restricted location, it should be ok for me to do so with a business only account as well.

Noah knows I am not a risk, he himself sent me $30,000 after our first dispute. He is using this planned KYC as a copout, and it's wrong.

[kairos1829]

Been looking at this place for a while and the founder is a fucking thief from FTX. This is his wallet (0xcd6cf78b351d82c8355f14c6af62f3751cdaaffe) and he withdrew $20m from FTX after they went bankrupt. Lots of transactions like this after bankruptcy.
https://etherscan.io/tx/0x9b40569a3c06d3dd9c878126ab1ae6750334edeaa6a655c400c3c698a31b8cd4
https://etherscan.io/tx/0x496b89e85aa0a55b6b854941b814d7f2702b1ed12902dc9adcf55134cf254a03
https://etherscan.io/tx/0xefa96c8cc3fdcb417a9560043d711910d3846d6ef5a5fd63447b2b30412b5b8b

This is going to be reported to the current FTX people and US DOJ and Australian Police. Still going through all of this with my buddies but things aren’t looking good from things we have discovered so far as lots of illicit activities happening on the platform.

[WhatAnAsssshuffle]

I know who this user is 'MandyCalmDown'. Well known scammer, there are videos online on YouTube of people exposing her scams. some dude on twitter completely exposed all her posts that I was reading about shuffle and she blocked him (because he knew the truth and called her out). You scam all your affiliates and I have heard an unbelievable amount of people complain about you before. You also got muted from advertising other casinos in shuffle chat room. You are a pretty bad user and are extremely toxic in the community, which in my opinion is worthy of a lifetime mute. I saw you do this on more than one occasion too in chat. Also in regards to the affiliate situation, you are lying through your teeth. you have one great user Simba who plays in big amounts and you do not make 6 figures from affiliates, you also will not get a 6 figure airdrop you liar LOL. You are petty you got caught breaking TOS and want to lash out and make up lies to the public to try and tarnish a reputable casino that has a proven track record of being trust worthy and legit. Instead of crying online and lashing out take the L and go get a real job to support your child instead of sending naked photos and videos of you finger blasting yourself to high rollers in exchange for money. You are honestly one of the worst people in the gambling world my friends and I have ever seen. Shuffle is an unbelievably well ran casino and they had every right to suspend your account based on being in a restricted country. for those reading, MOVE on, this user is lying and has 0 evidence to backup her claims. She also uses photo shop apparently and edits screenshots to try and make things seem as if she was wronged.

SEEMS LIKE U PRETTY MUCH KNOW EVERYTHING IN HER LIFE. LIKE OMG!! I CANT EVEN IMAGINE HOW UPDATED YOU ARE ON MANDY'S LIFE. I MEAN YOU ARE SAYING A LOT ABOUT HER, MAKING IT TOO OBVIOUS THAT SOMEONE JUST TOLD YOU WHAT TO SAY AND WHAT TO DO. 🫣🫡  YOU GUYS SHOULD THINK ABOUT IT FIRST BEFORE YOU POST SOMETHING. THE WAY YOU SENT THIS MESSAGE OF YOURS IS LIKE YOU REALLY ARE MAD AND ANGRY ABOUT HER. AND ITS NOT EVEN RIGHT TO BRING UP HER KIDS IN HERE BECAUSE THEY DIDNT DO ANYTHING WRONG. LET ME SAY WHAT YOU'VE SAID TO MANDY. "YOU GUYS ARE HONESTLY THE WORST PEOPLE ON A ONLINE GAMBLING WEBSITE." AND BTW!! FUCK YOU NOAH!! FUCK ALL OF YOU RATS AND SNITCHES!! YOU GUYS WILL FUCKING BURN IN HELL!! WHAT A DISGUSTING ONLINE CASINO WEBSITE YOU GUYS HAVE!!

[MandyShutup]

If I can add more to the chat mutes conversation, you may have noticed, I tend to attract some hostile people who are somehow always around to attack or say crazy things to me. Noah knows this and he knows that every time I am ever involved in a chat fight where he will now say I was "toxic" it has been me defending myself.

Here is a screenshot of Noah messaging me to tell me he was sorry for permanently muting me the first time and that they will have moderation in the chat soon and it will help with the people saying things to me. It's been a very long time since he sent that message and there are still no moderators.

[KosmoKisa]

If the platform knew about the user's jurisdiction in advance, why did it accept the income and approve the cooperation? This calls into question the validity of the blocking. why did shuffle ignore all reasonable suggestions, including withdrawing funds to a business account only? This could have resolved the conflict without prejudice to the parties.

[mlak828]

This was definitely targeted. This is same platform that:
- founders with shady connections to FTX
- launched without IP blocking US for first while
- allowed Singapore to gamble for all of 2023 and allowed us to directly deposit to shuffle from our payment bank
- has a shit of criminals and laundering on their platform

Noah - you can’t deny the above to not be true. You should give Mandy her account back. Want me to post receipts??

Also watch noah and his paid accounts skibbidy out of the thread as they are getting exposed.

[holydarkness]

I am from the United States. Noah knew that, Cam knew that. They all knew that. They knew when they KYC'd my account almost 2 years later and down close to $300,000 that I would have no choice but either upload a fake or upload my real ID. That is the point I am trying to make. Shuffle doesn't care if people in America play on shuffle, they themselves play and stream every week from Australia. The shuffle Offices are in Australia. I have not lied about anything and notice that Noah didn't say I lied about anything in my post aside from the claim that this was targeted. Everything I have said is true.

If my vpn turns off while I am on Shuffle it immediately logs me out and goes to the screen that says restricted and tells me to fix my vpn (another subtle hint that Shuffle absolutely knows a huge portion of their players are using VPN to mask their location) I am not able to login, the site won't load it just stays there.

I am not trying to gamble on Shuffle, I am asking for my account that is extremely valuable to be turned into a business only account. There is no reason why they are denying it. I don't need chat permissions or anything other than the ability to claim my commission and withdraw. If it is ok for the entire Shuffle staff to access parts of the site for business from a restricted location, it should be ok for me to do so with a business only account as well.

Noah knows I am not a risk, he himself sent me $30,000 after our first dispute. He is using this planned KYC as a copout, and it's wrong.

So you know that you're accessing from restricted country, and you know that both Noah and Cam knew that too, and you know [your word, not mine, I just borrowed them] they stream from other restricted country, so it is quite safe to assume they'll be ok with that. Wouldn't from those four points, it'll be safe to further assume, especially since you're rather close to them and not a total stranger with zero previous contact, that they'll make "another exception" and accept your original KYC in spite of the residency? They know you're US citizen, after all.

So, again, why choose fake ID instead of reaching to Cam or Brett [your screenshot of convo with the shows that you're not no-one to them] and ask if uploading your real ID which will show you as US citizen will raise an issue?

Oh, I am well aware that my post sounds awfully like I am trying to corner you and paint you bad. That is not the intention. That's just me [for now] trying to figure out while being completely blunt about why you jumped straight into fake ID instead of having a talk with the staff [that you're rather close].

[mindrust]

Next time don’t do any business with anonymous people. That casino, shuttle or whatever the fuck it is called, do you know the owners in person? Probably no. They are just names, people from a foreign country. If you somehow made any money from this casino in the end, consider yourself lucky. It could have ended way way worse than that otherwise.

Next time, there won’t be a next time.

Uncle Philly my ass.

[mlak828]

They live in Australia and easy to find and file a case against them there.

And also in singapore where they let people play even though it’s not allowed.

And then in the US for same.

Also, reason Mandy gave fake kyc is because she knew those morons were trying to come after her to save commission.

[mlak828]

Also, holydarkness - given you know Noah, ask him if he wants to reply on them knowinly letting singapore play on shuffle and accepting money from payment banks here all of 2023.

Or on the ftx stuff above which seems a lot worse. Is that his wallet or which other shuffle person took $20m from ftx. Worth investigating.

[holydarkness]

Also, holydarkness - given you know Noah, ask him if he wants to reply on them knowinly letting singapore play on shuffle and accepting money from payment banks here all of 2023.

Or on the ftx stuff above which seems a lot worse. Is that his wallet or which other shuffle person took $20m from ftx. Worth investigating.

Do I know Noah? Last time I check, I stated here that I'll jump through several connections in case my PM failed to reach him. This should give a graphic understanding that I will need to put extra effort to reach him to get to the bottom of this case, which would easily imply that he's not in my contact.

And FTX... I think it's been discussed repetitively on several other threads? Quite extensively, IIRC. I currently can't dig through pages of threads to point them out to you, but you're always free to walk around the threads on the boards of this forum to find those discussion. The forum has search function, if that helps.

[NotEssBeeF]

Hi guys, this has been an exhausting ordeal as a highstakes gambler/affiliate/supporter of shuffle to watch.

I'm the whale Mandy (OP) referred (Simba) that's being talked about here. I'm going to give my take on the situation, and will try to be as fair as possible.


I agree shuffle as a business has a right to do as they please with regards to this situation / refusing action for a player, I dont think this is up for debate. They're allowed to KYC a user, and allowed to refuse her business

Few points that are indisputable, and i dont want to pull out receipts over this.

1. There is certainly a vendetta against her
2. She is certainly toxic in chat, but who cares, this is a casino not a elementary school



My bonuses were cut in the last month because I'm too expensive of a customer based on their models/my bonusing. I don't really mind that/didnt fight too hard -- because I genuinely feel at ease gambling on shuffle knowing I will always get paid out and withdrawals will be smooth, so it's a price i'm willing to pay for service/trust.

The problem I see from this situation and predatory KYC is that Shuffle cuts my bonusing because i'm being over bonused, but now 30% of theoretical revenue is not being paid out since the affiliate has their account shut down, so why isnt my bonusing improved to accomodate that.

So, while on the surface this looks like a compliance reason, i think it's moreso an excuse to extract value out of my theoretical play.


I think the only 2 possible solutions to prove this was done in terms of compliance and not greed is

1. My bonusing should be adjusted upwards to reflect the 30% commission that she would be getting (which i'll just give back to her)
2. Her account should be put into withdraw only mode like stake and many other sites have as solutions for professional affiliates - as playing is banned, not promoting - if this again is a compliance issue, a lump sum offer should be made for the value of her book, otherwise its theft.


I personally think the 2nd option is the more reasonable one, but think there's alot of ego at play here, so understand not wanting back down.
I think if neither of these options are accepted its quite evident what the intention was from the start.


FWIW: I think Shuffle has a strong team, and have a deep love for their VIP team, Sports team, Darcy and Jay but i think sometimes when emotions run high and ego's run poor decisions are made, I'm definitely guilty of being like this. I think perspective is key in situations like this



TL:DR
1. NO she doesnt have a RIGHT to be on shuffle
2. YES she has a RIGHT to affiliate earnings
3. YES they have a RIGHT to adhere to their licenses/compliance
4. YES they have a RIGHT to refuse business
5. NO they don't get to cut bonuses AND cut affiliate income and come out on top, thats rollbit 101.

[MandyShutup]

I am from the United States. Noah knew that, Cam knew that. They all knew that. They knew when they KYC'd my account almost 2 years later and down close to $300,000 that I would have no choice but either upload a fake or upload my real ID. That is the point I am trying to make. Shuffle doesn't care if people in America play on shuffle, they themselves play and stream every week from Australia. The shuffle Offices are in Australia. I have not lied about anything and notice that Noah didn't say I lied about anything in my post aside from the claim that this was targeted. Everything I have said is true.

If my vpn turns off while I am on Shuffle it immediately logs me out and goes to the screen that says restricted and tells me to fix my vpn (another subtle hint that Shuffle absolutely knows a huge portion of their players are using VPN to mask their location) I am not able to login, the site won't load it just stays there.

I am not trying to gamble on Shuffle, I am asking for my account that is extremely valuable to be turned into a business only account. There is no reason why they are denying it. I don't need chat permissions or anything other than the ability to claim my commission and withdraw. If it is ok for the entire Shuffle staff to access parts of the site for business from a restricted location, it should be ok for me to do so with a business only account as well.

Noah knows I am not a risk, he himself sent me $30,000 after our first dispute. He is using this planned KYC as a copout, and it's wrong.

So you know that you're accessing from restricted country, and you know that both Noah and Cam knew that too, and you know [your word, not mine, I just borrowed them] they stream from other restricted country, so it is quite safe to assume they'll be ok with that. Wouldn't from those four points, it'll be safe to further assume, especially since you're rather close to them and not a total stranger with zero previous contact, that they'll make "another exception" and accept your original KYC in spite of the residency? They know you're US citizen, after all.

So, again, why choose fake ID instead of reaching to Cam or Brett [your screenshot of convo with the shows that you're not no-one to them] and ask if uploading your real ID which will show you as US citizen will raise an issue?

Oh, I am well aware that my post sounds awfully like I am trying to corner you and paint you bad. That is not the intention. That's just me [for now] trying to figure out while being completely blunt about why you jumped straight into fake ID instead of having a talk with the staff [that you're rather close].

I understand you are just trying to figure out what's going on. It's no problem, I can answer anything you ask. I didn't jump into anything, I immediately messaged my hosts and when I went to message Noah I found out he had blocked me. This is the response I got from my hosts. It was clear everyone knew what was going on. the way they wouldn't even talk to me.





The fake ID came out of panic and advice from the other dozens of Americans I played with on Shuffle
and the fact that it was my only chance at getting out of the whole thing.

[mnet26]

I really don't find Mandy that toxic.  She's not afraid to tell the truth, which hard to find in a casino.  She just hates on the beggars those are the ones who deem her toxic when she's really not.  Shuffle is the most lax place I have seen moderation wise.  It's like the wild west in the chat room, yet it's always easy to easy to pick on the one who's telling the truth.

As for Mandy being banned, it does seemed targeted to get shuffle to free themselves from all of the future commissions on people's accounts.

I agree a withdrawal only account should the solution.

Mandy really isn't a scammer like some folks in this thread make her out to be.  She is entitled to her work that she put into the site and not be shunned like some red headed step child.

[CreepyUncleJoe]

Honestly, nothing surprises me here. If the user registered via VPN, deposited, and lost a billion dollars, there wouldn't be any issues.
But the moment it comes to a withdrawal—any kind of withdrawal—suddenly "rule violations", KYC, and accessing from an unauthorized location become a problem.

In this case, it’s simple: just stop the user from playing, but let her withdraw the affiliate commissions she’s earned.

Why is that a problem? What law is stopping you from doing that? But no, casino owners are well-known for being immoral, greedy scumbags, and honestly, they all act the same way.

Does any casino require KYC before the user requests a withdrawal? Of course not.

[kairos1829]

Also, holydarkness - given you know Noah, ask him if he wants to reply on them knowinly letting singapore play on shuffle and accepting money from payment banks here all of 2023.

Or on the ftx stuff above which seems a lot worse. Is that his wallet or which other shuffle person took $20m from ftx. Worth investigating.

Do I know Noah? Last time I check, I stated here that I'll jump through several connections in case my PM failed to reach him. This should give a graphic understanding that I will need to put extra effort to reach him to get to the bottom of this case, which would easily imply that he's not in my contact.

And FTX... I think it's been discussed repetitively on several other threads? Quite extensively, IIRC. I currently can't dig through pages of threads to point them out to you, but you're always free to walk around the threads on the boards of this forum to find those discussion. The forum has search function, if that helps.

What do you mean FTX has been discussed lol. This is stuff I found and doxxed his wallet - no one knows, not even US DOJ. NO one cares he worked at FTX - but everyone will care he stole $20m from there to start Shuffle after FTX went bankrupt.

Once we get all the evidence, these guys are fucked.

[Little Mouse]

Thank you for popping in and telling us your side. If I may inquire further, just so we can get an even better understanding of the situation from your side, what is the reason behind those 15 tempo bans that ultimately leads to permaban?

They were abusive and bully which created a toxic environment in the chat. Besides, there was attempt to get people to other casino.

[TruthComplier]

Mandy was offering players free naked photos of her tits to go into the shuffle chat and type #FREEMANDY LOL. Goes to show how she is part of the scum of the earth. Shuffle never cut bonuses, they changed lossback structure simply, same structure basically as stake now. Also Noah left FTX WELL before they went under, so to anyone who thinks he is "shady" because he had ties to them well before they had their collapse, you're brain dead. no other way to put it, literally brain dead. One thing I will say is being a complete cunt to staff/players which I have heard through many many players in this community at shuffle that Mandy always was horrifically rude to all forms of people, you build no good rep at a casino. Relationships in business and in life just in general is huge, and Mandy consistently was a cunt to everyone at shuffle from what I know and have seen proof of. Why would anyone give her favours anyways? at the end of the day shuffle discovered she broke terms of service and they suspended her account as they have every right to. end of story. That is all there is to it and she is trying to blow it out of context and lie on just about every bullet point she made in her post that she was wronged. she was not. she is a horrible person and has scammed so many people its almost laughable, nobody likes scammers and Mandy has always been one. The funny part is that my posts so far get reactions in all caps swearing at me, so you know I am stating facts, that is the best part to me LOL. I hate scammers so I will gladly call out Mandy for the lying cheating scammer she has always been - shuffle owes you NOTHING and never will, move on and continue to video you jamming ur beef flaps in the shower and sending it to high rolling gamblers who wanna send u 20$ to crank one out then never speak to you again. Again just want to reiterate that she is a horrible affiliate and actually more than once scammed her best player who is 98% of her book anyways, the rest of her players are supposedly little bottom feeding 1$ code drop rain farmers. Have fun at the shit casinos u are now promoting, cheers.

Just for reference - I have gambled at every single major casino in this space for years and without 1 doubt shuffle is the BEST casino of them all and it is not even remotely close.

[kairos1829]

Mandy was offering players free naked photos of her tits to go into the shuffle chat and type #FREEMANDY LOL. Goes to show how she is part of the scum of the earth. Shuffle never cut bonuses, they changed lossback structure simply, same structure basically as stake now. Also Noah left FTX WELL before they went under, so to anyone who thinks he is "shady" because he had ties to them well before they had their collapse, you're brain dead. no other way to put it, literally brain dead. One thing I will say is being a complete cunt to staff/players which I have heard through many many players in this community at shuffle that Mandy always was horrifically rude to all forms of people, you build no good rep at a casino. Relationships in business and in life just in general is huge, and Mandy consistently was a cunt to everyone at shuffle from what I know and have seen proof of. Why would anyone give her favours anyways? at the end of the day shuffle discovered she broke terms of service and they suspended her account as they have every right to. end of story. That is all there is to it and she is trying to blow it out of context and lie on just about every bullet point she made in her post that she was wronged. she was not. she is a horrible person and has scammed so many people its almost laughable, nobody likes scammers and Mandy has always been one. The funny part is that my posts so far get reactions in all caps swearing at me, so you know I am stating facts, that is the best part to me LOL. I hate scammers so I will gladly call out Mandy for the lying cheating scammer she has always been - shuffle owes you NOTHING and never will, move on and continue to video you jamming ur beef flaps in the shower and sending it to high rolling gamblers who wanna send u 20$ to crank one out then never speak to you again. Again just want to reiterate that she is a horrible affiliate and actually more than once scammed her best player who is 98% of her book anyways, the rest of her players are supposedly little bottom feeding 1$ code drop rain farmers. Have fun at the shit casinos u are now promoting, cheers.

Just for reference - I have gambled at every single major casino in this space for years and without 1 doubt shuffle is the BEST casino of them all and it is not even remotely close.

You are an idiot - its on the blockchain. How can Noah explain the $20m withdraw from FTX unless he illegally used connections there https://etherscan.io/tx/0x9b40569a3c06d3dd9c878126ab1ae6750334edeaa6a655c400c3c698a31b8cd4

If you don't know how to read blockchain, go ask Noah about this and you can see your boss sweat.