Stake.com Broke laws and their tos

[hatchkler]

On date Joined on December 28, 2018 i have created my first account on Stake with username pavleiliev3 i have deposited small amount on this account and after learning that i could increase my weekly/monthly bonuses with doing level 2 kyc   i have done that i played for a litte bit more and stopped

I was lured back to gambling in 2021 by their streamer where i have won giveaway of 500$ and i must had account under his affiliate code and i have created new account with username bloom98
Joined on September 10, 2021 this is the account where i have gambled the most 200k$ wagered and around 10k$ loss

Joined on June 16, 2022 account digyhops this is another account that i have made and passed all kyc check level 2 this account was created for the same reason i have won a gw of 100$ and if i wanted to receive i must had account under streamer aff code and i have created it received the tip and wanted to instant wd no wagering but i was stopped by their system and i must do kyc if i wanted to receive it i explained to them i have already done kyc with my documents on the account pavleiliev3 and after i tried to verify i got error multiple accounts found u cant kyc on more than 1 account after a litte bit of talking they still allowed me to kyc even after previous stating we cant allow  u to kyc on this account since u have done kyc on another account and this would break our tos and laws but despite this after a litte bit of talking i was still allowed to do kyc

Week after i have done kyc on digyhops i got an error on my bloom98 the main account where i gambled the most i have explained again that i cant do the kyc because i have done it on another 2 accounts they have clearly stated again we cant allow u to do kyc on this account please use your previous kycced account on which i have replied ok then i wont either use this account or that one i go gamble at another casinos and the agent comeback on the live suppor ticket with the message ok please procced with your kyc upload your documents? so how did the laws changed in just few seconds ?

   

[AHOYBRAUSE]

First of all, the campaign saying "increase my weekly/monthly bonuses with doing level 2 kyc" did not happen in 2018, everybody knows that. This was some time in the 2020s.
Second, you created 3 (!!) accounts, which is against stake's terms of service, yet here we are where you are writing a scam accusation, also quite interesting. Why would anyone even do that? The only reason for creating multiple account would be bonus abuse/limit circumvention or even self affiliation, which is all against the rules as well.

So enlighten us please, which "laws" were broken here. Your strange wording doesn't make any sense honestly. Of course you can't use the same documents for different accounts because it 1 account per person/household/IP/device etc. When you registered you acknowledged the TOS, it's your problem if you don't read them. 

PS: "Lured back by their streamer" is also a quite funny expression. That makes me think, now I understand why you made several accounts. So these streamers made a giveaway, but to get the money you must make an account under their ref link. So it was one of the 3, bonus abuse basically. And now you are here complaining?? Oh man.....

[hatchkler]

First of all, the campaign saying "increase my weekly/monthly bonuses with doing level 2 kyc" did not happen in 2018, everybody knows that. This was some time in the 2020s.
Second, you created 3 (!!) accounts, which is against stake's terms of service, yet here we are where you are writing a scam accusation, also quite interesting. Why would anyone even do that? The only reason for creating multiple account would be bonus abuse/limit circumvention or even self affiliation, which is all against the rules as well.

So enlighten us please, which "laws" were broken here. Your strange wording doesn't make any sense honestly. Of course you can't use the same documents for different accounts because it 1 account per person/household/IP/device etc. When you registered you acknowledged the TOS, it's your problem if you don't read them. 

PS: "Lured back by their streamer" is also a quite funny expression. That makes me think, now I understand why you made several accounts. So these streamers made a giveaway, but to get the money you must make an account under their ref link. So it was one of the 3, bonus abuse basically. And now you are here complaining?? Oh man.....

I have made kyc on the first account in like 2020 not 2018 i just had that account created way before

Yes i have created 3 accounts and despite me broking their tos they didnt banned me because i was in loss in every account
I never used my aff codes on those accounts or player sports to get some promotions all of this can be checked
The laws broken are that they allowed me to complete kyc on 3 accounts with the same documents please look the pictures before u comment anyting thanks

[BlackyJacky]

What is the scam and how much is the scammed amount?

[hatchkler]

What is the scam and how much is the scammed amount?

Its not like scam but breaking laws and TOS i was allowed to complete level 2 kyc with same documents on 3 accounts which they even said we cant do this it will broke the laws and i replied ok then if i cant do kyc on this account i go to other casino and they replied ok ok go do kyc we goona accept it and the total amounth is close to 10-11k$

[BlackyJacky]

What is the scam and how much is the scammed amount?

Its not like scam but breaking laws and TOS i was allowed to complete level 2 kyc with same documents on 3 accounts which they even said we cant do this it will broke the laws and i replied ok then if i cant do kyc on this account i go to other casino and they replied ok ok go do kyc we goona accept it and the total amounth is close to 10-11k$

You want the 10-11k$ back because they were not allowed to let you open a second account?

Or you simply want to inform us that Stake does not care about laws?

[hatchkler]

What is the scam and how much is the scammed amount?

Its not like scam but breaking laws and TOS i was allowed to complete level 2 kyc with same documents on 3 accounts which they even said we cant do this it will broke the laws and i replied ok then if i cant do kyc on this account i go to other casino and they replied ok ok go do kyc we goona accept it and the total amounth is close to 10-11k$

You want the 10-11k$ back because they were not allowed to let you open a second account?

Or you simply want to inform us that Stake does not care about laws?

The law and tos broken is that they ALLOWED me to do kyc level 2 on three accounts its written in their tos and they informed me by suppor ticket sorry but your account cant be verifed because u have another verifed account on which i have replied ok i wont use either this or the previous verifed account i go to other casino and they come back and said ok ok do kyc we going to accept it
Just look these pictures and how then change their statement after i say that https://imgur.com/NmPHdid https://imgur.com/53kw9q6  https://imgur.com/vnOOiC7
And yes they do not care about laws or anyting

Sorry for the poor translete on my side during the support tickets i have writted to them in serbia and now i have used google auto translate which is not really doing great job

[BlackyJacky]

What is the scam and how much is the scammed amount?

Its not like scam but breaking laws and TOS i was allowed to complete level 2 kyc with same documents on 3 accounts which they even said we cant do this it will broke the laws and i replied ok then if i cant do kyc on this account i go to other casino and they replied ok ok go do kyc we goona accept it and the total amounth is close to 10-11k$

You want the 10-11k$ back because they were not allowed to let you open a second account?

Or you simply want to inform us that Stake does not care about laws?

The law and tos broken is that they ALLOWED me to do kyc level 2 on three accounts its written in their tos and they informed me by support ticket sorry but your account cant be verifed because u have another verifed account on which i have replied ok i wont use either this or the previous verifed account i go to other casino and they come back and said ok ok do kyc we going to accept it

Just look these pictures and how then change their statement after i say that https://imgur.com/NmPHdid https://imgur.com/53kw9q6  https://imgur.com/vnOOiC7

And yes they do not care about laws or anyting

Sorry for the poor translete on my side during the support tickets i have writted to them in serbia and now i have used google auto translate which is not really doing great job

You need to diversify between Stake's private TOS and publicly applicable laws.

Stake can differ from its TOS at any time, as long as it is not a breach of the applicable laws.

Stake support said you can not verify your new account, because you already have a verified account.

Where did Stake support say it is against the laws to let you open a second account?

[hatchkler]

What is the scam and how much is the scammed amount?

Its not like scam but breaking laws and TOS i was allowed to complete level 2 kyc with same documents on 3 accounts which they even said we cant do this it will broke the laws and i replied ok then if i cant do kyc on this account i go to other casino and they replied ok ok go do kyc we goona accept it and the total amounth is close to 10-11k$

You want the 10-11k$ back because they were not allowed to let you open a second account?

Or you simply want to inform us that Stake does not care about laws?

The law and tos broken is that they ALLOWED me to do kyc level 2 on three accounts its written in their tos and they informed me by support ticket sorry but your account cant be verifed because u have another verifed account on which i have replied ok i wont use either this or the previous verifed account i go to other casino and they come back and said ok ok do kyc we going to accept it

Just look these pictures and how then change their statement after i say that https://imgur.com/NmPHdid https://imgur.com/53kw9q6  https://imgur.com/vnOOiC7

And yes they do not care about laws or anyting

Sorry for the poor translete on my side during the support tickets i have writted to them in serbia and now i have used google auto translate which is not really doing great job

You need to diversify between Stake's private TOS and publicly applicable laws.

Stake can differ from its TOS at any time, as long as it is not a breach of the applicable laws.

Stake support said you can not verify your new account, because you already have a verified account.

Where did Stake support say it is against the laws to let you open a second account?

Stake support said you can not verify your new account, because you already have a verified account.
 Yes they said it but after i replied ok i wont gamble here anymore they allowed me ?

Where did Stake support say it is against the laws to let you open a second account?

Picture of complaint on casino guru
https://imgur.com/fYKx2xw
And here is stated we cant transfer delete or let u do kyc at another account  BY LAW
https://imgur.com/rHJfZMQ https://imgur.com/eDYDG8V

[stompix]

What is the scam and how much is the scammed amount?

Its not like scam but breaking laws and TOS i was allowed to complete level 2 kyc with same documents on 3 accounts which they even said we cant do this it will broke the laws and i replied ok then if i cant do kyc on this account i go to other casino and they replied ok ok go do kyc we goona accept it and the total amounth is close to 10-11k$

This is not what support has told you at all in those pictures.
It was pretty simple, you want to keep playing with the current account you can as it is verified but the previous account will be locked, you want to keep one alive your current account will be locked.

So what law have they broken, they will only let you have one account, nothing else, the other one will be closed, you should be happy they let you choose which one.

The laws broken are that they allowed me to complete kyc on 3 accounts with the same documents please look the pictures before u comment anyting thanks

In the same pictures you have shared they clearly say you haven't done any KYC and they instruct you how to do it and after you do that your previous account will be closed, so, what are you talking about?

Also, what is the scam in all this?

[BlackyJacky]

I was lured back to gambling in 2021 by their streamer where i have won giveaway of 500$ and i must had account under his affiliate code and i have created new account with username bloom98
Joined on September 10, 2021 this is the account where i have gambled the most 200k$ wagered and around 10k$ loss

Have Stake done KYC on this second account?

[hatchkler]

I was lured back to gambling in 2021 by their streamer where i have won giveaway of 500$ and i must had account under his affiliate code and i have created new account with username bloom98
Joined on September 10, 2021 this is the account where i have gambled the most 200k$ wagered and around 10k$ loss

Have Stake done KYC on this second account?

Yes bro they allowed me to do kyc on all accounts and on this one is still active the kyc even after previously saying to me we are never going to let u kyc on this one go use your previous account they still let me do it https://imgur.com/6b2XZwr https://imgur.com/pFdfXj6 https://imgur.com/7dPfWYt  https://imgur.com/V8kuLeL https://imgur.com/hAbhXSL

[yahoo62278]

I see you have created accusations against 2 casinos so far and likely we can expect another accusation or 2 as I am sure you didn't only play on these 2 sites. Regardless, in both accusations you admit making multiple accounts. You admit breaking the sites ToS.

So who's at fault here? Sounds to me like you lost money and are hoping to pressure sites into refunding you by making these threads. Problem is, you are not taking accountability for your own actions. On the off chance you were refunded (you won't be BTW), you would just open an account again and lose the money and complain.

If you really have a problem, get help. Don't expect to try to find some lame excuse to try and get a refund to gamble more. I'm curious if you talked to support and threatened to make these threads if you weren't refunded.

[holydarkness]

Yes they said it but after i replied ok i wont gamble here anymore they allowed me ?

I think you lost in translation and/or the rep that handle you got mixed up because of your [no offense] grammar error and failure to convey what you intended to say due to language barrier.

Where did Stake support say it is against the laws to let you open a second account?

Can't check the latest update from Stake's ToS page as they now require people to sign in to read their ToS and I happen to forgot whether I have an account on stake or not and I don't want to create a new account just to look into the ToS, in concern that I do have an account there and I unintentionally multi-acc-ing, but here, I had a snippet of the "law"

Picture of complaint on casino guru
https://imgur.com/fYKx2xw
And here is stated we cant transfer delete or let u do kyc at another account  BY LAW
https://imgur.com/rHJfZMQ https://imgur.com/eDYDG8V

CasinoGuru rejected the case in favor of the casino? So what are we doing here? Granted, I haven't read the whole thread as... it's quite... uhh, extensively messy. I find it quite funny that the mediator also think that. But, to highlight, this is their final findings that somewhat effectively contradict and invalidate the narrative you sent here about KYC:

[hatchkler]

Yes they said it but after i replied ok i wont gamble here anymore they allowed me ?

I think you lost in translation and/or the rep that handle you got mixed up because of your [no offense] grammar error and failure to convey what you intended to say due to language barrier.

Where did Stake support say it is against the laws to let you open a second account?

Can't check the latest update from Stake's ToS page as they now require people to sign in to read their ToS and I happen to forgot whether I have an account on stake or not and I don't want to create a new account just to look into the ToS, in concern that I do have an account there and I unintentionally multi-acc-ing, but here, I had a snippet of the "law"

Picture of complaint on casino guru
https://imgur.com/fYKx2xw
And here is stated we cant transfer delete or let u do kyc at another account  BY LAW
https://imgur.com/rHJfZMQ https://imgur.com/eDYDG8V

If he was doing his job properly and read the email i have send him his answer would be diffrent not that i have only pased level 1 kyc on few other accounts i have passed level 2 kyc on 3 accounts
Regarding him saying i didnt wanted to do kyc or i couldt do it i have explain to him try email that i found it funny why i was asked to do kyc but after a litte bit of talking i have agree to do kyc
On his statement that i have put fake birth date or wrong yes i have done this not because i wanted but i just simple pressed wrong month of birth they declined it and after i have redo it and they accepted it
For me being rude no i was not rude againts them i was joking with them and they with me we both laughted heres picture of the again laughting on the support ticket https://imgur.com/aYxPVJw and i have explained to him because i have used google translate during the proofs some words were translated in weird way and after u translate them to english from serbian they are like rude offensive

CasinoGuru rejected the case in favor of the casino? So what are we doing here? Granted, I haven't read the whole thread as... it's quite... uhh, extensively messy. I find it quite funny that the mediator also think that. But, to highlight, this is their final findings that somewhat effectively contradict and invalidate the narrative you sent here about KYC:

[Mahdirakib]

@OP, I'm wondering what you have in your brain! You are accusing that Stake has broken their laws and terms, but in reality, you are the one who broke the terms of Stake multiple times. You are trying to give some strength to your accusation by highlighting the different support agent messages, the support agent messages aren't the law of a casino. Have you even read the terms of Stake before creating your second account in 2021 and the 3rd account in 2022? You were only looking into the free money offered by the streamer. You have not only violated the terms of Stake, but also cheated with the streamer.

[Rating Place]

This is a simple case and I agree with the rest. OP multi-accounted to abuse bonuses.

[holydarkness]

[...]
CasinoGuru rejected the case in favor of the casino? So what are we doing here? Granted, I haven't read the whole thread as... it's quite... uhh, extensively messy. I find it quite funny that the mediator also think that. But, to highlight, this is their final findings that somewhat effectively contradict and invalidate the narrative you sent here about KYC:

If he was doing his job properly and read the email i have send him his answer would be diffrent not that i have only pased level 1 kyc on few other accounts i have passed level 2 kyc on 3 accounts
Regarding him saying i didnt wanted to do kyc or i couldt do it i have explain to him try email that i found it funny why i was asked to do kyc but after a litte bit of talking i have agree to do kyc
On his statement that i have put fake birth date or wrong yes i have done this not because i wanted but i just simple pressed wrong month of birth they declined it and after i have redo it and they accepted it
For me being rude no i was not rude againts them i was joking with them and they with me we both laughted heres picture of the again laughting on the support ticket https://imgur.com/aYxPVJw and i have explained to him because i have used google translate during the proofs some words were translated in weird way and after u translate them to english from serbian they are like rude offensive

[Fixing your quote]

How many times do you mistakenly entered your DoB, again? On both accounts?

I assume your explanation about KYC is a response to the point they raised about refusal to provide documents. Is it? Or were you talking about a different matter? Is there a reason why you refuse to provide documents?

And, moving to what I believe is a very crucial matter, the tipping. Is there a reason why you tip instead of deposit? I believe CG's arbitrator was referring to the fact that in order to do the first deposit, Stake [with their latest policy] requires their player to do initial KYC to generate address. Apparently [TIL] tipping kinda bypassed that. So umm... why tipping instead of generating deposit address?

[hatchkler]

@OP, I'm wondering what you have in your brain! You are accusing that Stake has broken their laws and terms, but in reality, you are the one who broke the terms of Stake multiple times. You are trying to give some strength to your accusation by highlighting the different support agent messages, the support agent messages aren't the law of a casino. Have you even read the terms of Stake before creating your second account in 2021 and the 3rd account in 2022? You were only looking into the free money offered by the streamer. You have not only violated the terms of Stake, but also cheated with the streamer.

Yes i have broken their TOS i stated this also in my casino guru complaint and what did  the casino do? they did it too with allowing me to remove and do kyc on another account which stated from them hunderds of times its impossible? then how did i do it ? after by just simple saying to them ok i wont gamble here anymore and they allowed me  ? is that okey?

[hatchkler]

This is a simple case and I agree with the rest. OP multi-accounted to abuse bonuses.

Think whatever u want as i have said above i never abused bonuses from the casino if they want they can look at it i never played any Bonus given by them like bet on this game receive  XXX amounth or whatever Do you really think they would let me abuse their casino for bonuses and not catch me? i had all of the same kyc details on all of my accounts on the first account in 2019 i had some Doge coins and i betted that on some sports random and some on the their house games the account maded in 2022 i played just plinko and live roulette   and on bloom98 the account with most wager and loss i have played everyting mostly house games as dice and bonus buys ? they can not be abused for bonuses or whatever out of that 200k wagered i have max 500$ wagered on sports matches