There are many errors while I was trying the service:
- When I tried to update the balance with Ethereum, Bitcoin is automatically selected.
- There is no proof of balance or that you are sending coins from your balance.
- According to your legal data, you are registered in one of the countries, what is that country and registration number.
- How did you get the registration if you have a strict no log policy.
for those two situations, it would be better if you recalculated the exchange amount instead of issuing a refund.
In this case I would prefer a refund, it's the only thing I liked about the service.
Hello hugeblack,
can you be more specific about the errors you're encountering? Checking the error logs there are no errors on our end. However we are experiencing heavy DDoS attacks on both our clearnet and onion domains so please be patient.
I see the issue when you try to update balance for preview. When you select Ethereum and want to see how much equivalent XMR the page has to reload due to no Javascript and when the page reloads it automatically changes the dropdown menu to default choice Bitcoin but the calculations are correct. Visually it looks like Bitcoin is selected when you check Ethereum price but I can guarantee its ETH and not BTC. You can verify by changing between Bitcoin and Ethereum and you will get different calculations.
Many user request no Javascript for security reason and this is the only solution because client-side cannot update automatically.
A proof of balance is currently being developed thank you.
Something is not right with this exchange... design look very similar to another well known non-kyc exchange, maybe someone can check the code to see if that is correct or not.
I decided to try test exchange between bitcoin and monero, but it didn't work and I received this message:
Too many POST requests. Please wait 10 seconds.
Than I tested again with different amounts and I received another error message:
You can only request up to 16.13 xmr at this time.
16.13 XMR at the moment is worth around 0.032 BTC or 3161 USD at the moment.
Hello dkbit98 thank you for your inquiry. We see your attempted swaps but they are expired now and no funds have been sent to the addresses requested. If you feel this is an error please contact our support at
https://kycnah.io/en/support/create/ with your swap ID and we'd be glad to help.
Based on the error logs there are no issues on our end. The "
Too many POST requests. Please wait 10 seconds.
" error is our rate-limiting system designed to prevent abuse and bot attacks which can overwhelm and crash our server. Users can only submit a swap once every 10 seconds.
When the wallets have low reserves the per transaction rate is reduced. We are working on a proof of balance as we speak to provide more transparency thank you.
[moderator's note: consecutive posts merged]