Be careful with hitbtc.com exchange

[kvinstar]

They under various pretexts do not give access to the account, which I have not logged in for a long time. I have access to my mail, and I also have 2FA google. It's not enough for them, surprisingly, 2FA isn't enough. I've also sent them the documents. Now they require TX transactions that I transferred to their exchange. If you use this exchange, one day they may say, your account is frozen provide the TX transfer to our exchange that you made in 2020. I made hundreds of transfers to different exchanges from different exchanges, my account on bitcointalk.org exists since 2016. How can I remember where I made the transfer from, from which exchange or wallet. They demand the impossible.

[_act_]

HitBTC is not a reputed exchange when it comes to Bitcointalk. They have history of accusations by many users on this forum. One of them is that they will lock someone account and they the person to get verified. It was common that time. No one is mentioning the exchange when it comes to advising someone to use a centralized exchange.

[SFR10]

Now they require TX transactions that I transferred to their exchange. If you use this exchange, one day they may say, your account is frozen provide the TX transfer to our exchange that you made in 2020. I made hundreds of transfers to different exchanges from different exchanges, my account on bitcointalk.org exists since 2016. How can I remember where I made the transfer from, from which exchange or wallet. They demand the impossible.

I wouldn't say it's impossible ^{[it'd take a lot of time]}, but based on the content of your thread, I don't think they'll restore your access even if you provided the transactions on that period ^{[I hope I'm wrong]}!

I don't want to give you any false hopes, but the following method might come in handy:

• Refer to the "known addresses of hitbtc" > Look for addresses that were used in that period (Block #610,690 to #663,911) > Cross-check their TX history with all of your addresses.

[Odusko]

Since 2016 you should have come across cases like this about the HitBTC exchange, they are known for their unfriendly KYC verification and locking of users' accounts mostly those accounts that have large funds in them, any ways hope you get helped eventually, but I doubt that in the essence while you pursue your money I also advise you to move on because that exchange is known to be selectively scamming their user's so they won't be any headways chasing them, in my opinion, avoidance is always the best form of defense toh should have avoided HitBTC.

[logfiles]

The exchange is just a home of fraud. We at the forum have been warning different people about this exchange, and I have also seen so many other scam accusations against them. I personally had an account with them back then, after realizing the mounting number of scam accusations. I withdrew all my fund and abandoned the exchange. A few months later they blocked my account with no way of accessing it except writing to the support. Luckily, I had no money left in there.

[bias]

The exchange is just a home of fraud. We at the forum have been warning different people about this exchange, and I have also seen so many other scam accusations against them. I personally had an account with them back then, after realizing the mounting number of scam accusations. I withdrew all my fund and abandoned the exchange. A few months later they blocked my account with no way of accessing it except writing to the support. Luckily, I had no money left in there.

Many members indeed warned about possible fraud or scams but this was also for Binance, Coinbase, and almost (if not all) the exchangers. However, that was long ago, and things have changed for everyone, including HitBTC. Of course, anything can happen, we know the rule of "not your keys - not your wallet" but that doesn't mean that they are scammers. I also have an account there and the last time I got there was back in 2020 for withdrawing everything because of their KYC demands.
So, I logged in yesterday because of this post, mostly to check what happened. No problem at all, no extra info, no contacting support, nothing. All went as it had to, even if I didn't log in for 4 years. Username -> Pass -> 2FA -> Enter the exchanger.
They still ask for KYC to trade (no surprise in our time) and if your account is Inactive, they charge you fees from your portfolio ( I had left there some shit coins). If you don't have funds, they will close it and for reopen it or claim any remaining balance from it, I guess that they will need more than your user name and your pass. As the 99% of CEXs.

[PX-Z]

Unfortunately, hitbtc has worst reputation since years already. They are known to hostage their users deposits/funds by asking lots of KYC/personal documents. Consider yourself and your funds there as lost no matter how hard you try to recover them by following their impossible requests.

[albon]

Unfortunately, hitbtc has worst reputation since years already. They are known to hostage their users deposits/funds by asking lots of KYC/personal documents. Consider yourself and your funds there as lost no matter how hard you try to recover them by following their impossible requests.

They are indeed setting these difficult requirements so that the client is unable to recover his account and regain access to his assets, allowing them, in the end, to seize them according to the terms of their policies, which are essentially designed to legally defraud their clients. I wonder how much time it will take for OP to record all the TX transactions he made through their platform over the years. If OP has kept the wallet addresses he sent the assets to, he can check the Explorer and try his luck. Unfortunately, what is shown on Trustpilot and Sitejabber, along with scam accusations here and on other review sites, clearly indicates that this notorious exchange should be avoided. OP should have done his research before trusting this scam exchange.

[kvinstar]

HitBTC is not a reputed exchange when it comes to Bitcointalk. They have history of accusations by many users on this forum. One of them is that they will lock someone account and they the person to get verified. It was common that time. No one is mentioning the exchange when it comes to advising someone to use a centralized exchange.

6+ years ago this exchange didn't look like some all forgotten exchange, at one point was in the top 10 on cmc, that's why I was drawn there. Now I remembered I had an account there and decided to go there.....

[logfiles]

Many members indeed warned about possible fraud or scams but this was also for Binance, Coinbase, and almost (if not all) the exchangers. However, that was long ago, and things have changed for everyone, including HitBTC. Of course, anything can happen, we know the rule of "not your keys - not your wallet" but that doesn't mean that they are scammers. I also have an account there and the last time I got there was back in 2020 for withdrawing everything because of their KYC demands.
So, I logged in yesterday because of this post, mostly to check what happened. No problem at all, no extra info, no contacting support, nothing. All went as it had to, even if I didn't log in for 4 years. Username -> Pass -> 2FA -> Enter the exchanger.
They still ask for KYC to trade (no surprise in our time) and if your account is Inactive, they charge you fees from your portfolio ( I had left there some shit coins). If you don't have funds, they will close it and for reopen it or claim any remaining balance from it, I guess that they will need more than your user name and your pass. As the 99% of CEXs.

I have use so many exchanges before. I have never had my account get disabled for no reason. Not Binance, Not Kucoin, Not even Yobit, but HitBTC did it. I had no suspicious transactions, and would occasionally trade there. I would log in once in a while but yet here we are



Also, their KYC is impossible to pass. Just look through the various scam accusations to see for yourself. Inactivity fee is a scam. Their withdrawal fees are sooo high. They refused to re-enable Doge withdrawals for over 4 years now. Please check and confirm.

[logfiles]

Have you tried reaching out to their customer support with a detailed explanation of your situation? Sometimes, a thorough, well-documented appeal can move things along. Also, you might want to check if there are any community threads or posts on similar experiences with HitBTC where others have shared successful strategies or workarounds.

Unfortunately for OP, this won't work when it comes to HitBTC. There have been past cases of victims fulfilling their KYC verification requirements only for HitBTC to shift goal posts so that some victims can give up after some time.

It might also be beneficial to look into legal advice or assistance from crypto-focused legal services if you haven't recovered your access soon. There's a community spirit in crypto, and many have faced similar issues, so sharing your experience here could also help others be cautious.

What will legal services help you with if the terms of service state that one must pass KYC verification for the exchange in question.

[bias]

As the 99% of CEXs.

I have use so many exchanges before. I have never had my account get disabled for no reason. Not Binance, Not Kucoin, Not even Yobit, but HitBTC did it. I had no suspicious transactions, and would occasionally trade there. I would log in once in a while but yet here we are[/quote]

Me neither and I still use two of the three mentioned above (Yoshit was out from day one). That doesn't mean that they can't change anytime their ToS or KYC demands. As I said, they are CEX's. So your "Inactivity fee" is most likely the reason that you can't log in anymore and probably the reason that they will close mine since my balance there will soon be draining out with their fees..

Also, their KYC is impossible to pass. Just look through the various scam accusations to see for yourself. The inactivity fee is a scam. Their withdrawal fees are sooo high. They refused to re-enable Doge withdrawals for over 4 years now. Please check and confirm.

KYC was the reason in the first place that I quit and withdrew anything important from their site. As for "Inactivity fee" even if it's a scam (which I agree with you that it is) it's up to them to have it and state it. The only thing that we can do is either follow their terms or not and maybe report them to the authorities. Only the authorities (they are regulated, right?) can thoroughly check them up and decide if this is a scam method or not.

[logfiles]

Me neither and I still use two of the three mentioned above (Yoshit was out from day one). That doesn't mean that they can't change anytime their ToS or KYC demands. As I said, they are CEX's. So your "Inactivity fee" is most likely the reason that you can't log in anymore and probably the reason that they will close mine since my balance there will soon be draining out with their fees..

If I recall well, mine was closed within a few months after my last withdrawal and I think this was well before they introduced this inactivity fees scam. They introduced it around June 2021 and this was my statement regarding my last withdrawal from that exchange... that was back in 2019

Also, their KYC is impossible to pass. Just look through the various scam accusations to see for yourself. The inactivity fee is a scam. Their withdrawal fees are sooo high. They refused to re-enable Doge withdrawals for over 4 years now. Please check and confirm.

KYC was the reason in the first place that I quit and withdrew anything important from their site. As for "Inactivity fee" even if it's a scam (which I agree with you that it is) it's up to them to have it and state it. The only thing that we can do is either follow their terms ornot,t and maybe report them to the authorities. Only the authorities (they are regulated, right?) can thoroughly check them up and decide if this is a scam method or not.
[/quote] it's an organized scam, bro. Imagine people who have doge in that exchange but can't withdraw it due to "wallet Maintenance" that has lasted almost half a decade. The selling price was way so low and now it has been removed from the trading list but the "inactivity fee" keeps taking a chunk of it 

Check - https://www.reddit.com/r/hitbtc/comments/1gu2bxr/doge_as_been_removed_from_hitbtc_trading_list/

[Saint-loup]

To be honest I don't understand why and how Coinmarketcap are still listing them like a normal exchange. I guess they are paying fees to them for that, because anywhere you will find bad testimonies about this exchange and their bad practices and scams about high dormancy fees, DOGE locked withdrawals while deposits are still open, and dubious KYC requirements are widely known and spread across internet now.

[bias]

it's an organized scam, bro. Imagine people who have doge in that exchange but can't withdraw it due to "wallet Maintenance" that has lasted almost half a decade. The selling price was way so low and now it has been removed from the trading list but the "inactivity fee" keeps taking a chunk of it  

Check - https://www.reddit.com/r/hitbtc/comments/1gu2bxr/doge_as_been_removed_from_hitbtc_trading_list/

I don't even need to imagine brother, I have friends that lost their DOGEs (among other coins/ tokens) because of this crap that they named "Inactivity fee". The problem though, it's that authorities let them do it without any consequence for the people who had their coins there. I mean that HitBTC didn't have this on their ToS, they added it later. So I suppose that it should be under examination by the authorities. But you know, if you or me or someone doesn't sue them, it's more than difficult to stop them from doing it. Same as other exchangers that do craps at the expense of the customers or wallets that can't protect them like Ledger.

To be honest I don't understand how Coinmarketcap are listing them like a normal exchange. I guess they are paying fees for that.

CMC and any other similar site, can't remove them from their list since there isn't anything against them. Posts on Reddit or here aren't proof for them or anybody else. As I said, if we as customers/ clients/ traders/ investors don't sue them (since there is no other way) they will run undisrupted and wild. And yes, they also pay but that doesn't mean something if they haven't been proven guilty for something.