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Author Topic: BcGame withdraw issues funds missing!  (Read 809 times)
Newguy423 (OP)
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January 28, 2025, 08:05:21 AM
 #41

12hrs now and still it’s not converted and now I’m down to $1,102 🤦‍♂️ there literally gonna wait it out until all my moneys gone. It would be different if this was played or won money but it wasn’t this was literally money we put on the account from our bank. We just use deposit it threw my brothers account and he tips me to save on transfer fees and this time something came up and I needed the money so I tried to simply withdraw it back and they done some bullshit audit on my own money??? I hope this casino gets what they got coming for treating and doing players the way they do with absolutely no repercussions. If this place was made to pay people for there mistakes they’d clean up there shit and maybe have a decent site. But at the rate there going I highly doubt they’ll be in business much longer. I’ve already lost 2 accounts with over $1000 in them due to a 2fa code being placed and I hadn’t ever kyc verified them bc I’m in the US and before the US site we had to sneak on the site with a vpn to play so kyc wasn’t a option. Waited 3 months before I ever got a reply threw email saying the only way to regain access to my account or funds was to provide kyc for a 2fa I never set up. I thought then it was someone on the inside doing it placing 2fa’s on player’s accounts in order to keep the funds in the account because think of it how many accounts with no money in them get bothered?? And now there doing it here just in a different way. I’m over it I’ve tried looking past the other accounts because technically I wasn’t allowed on them anyways but now everything is 100% legit and they found a way to take money is flat out ridiculous.
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January 28, 2025, 08:22:23 AM
 #42

It’s been almost 5hrs and still no change. Almost positive it’s not gonna be fixed no matter how long we wait because I doubt there even trying to fix it.

LMAO, I believe there is a big misunderstanding from my part. And if I understand things correctly, the answer is already in my hand since last night. OP, please check your inbox, I sent you what they entrusted me with from last night.

.
 MΞTAWIN 
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. PLAY NOW .
holydarkness
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January 30, 2025, 07:29:06 PM
 #43

Hello, pardon the wall of text ahead as it is quite necessary to make things clear.

To the overseers, a context to give you all a comprehensive understanding. I might be limited to give an even clearer detail and precise wordings as the communication happens through PM [and DM, for the convo with BC]. Nonetheless, please read as it'll give you a better understanding of the situation.

Following my last post here on this thread on 27th January, I then sent the OP a PM containing a voucher that was entrusted to me by BC team, which they generated by 27th January, approx. 13:30 to "refund" his SC that got stuck, and I relayed to the OP later on 28th January, 08:30, that he redeemed [if I may judge from his reply to me] on 28th January, 13:23.

Given my footing at how SC works was not as steady as it is now as per I write this post, as well as [which actually the main reason of why I took the path] I feel some degree of responsibility to OP, especially following his post on #21, about how the price fluctuated, given I actually had the solution in my hand couple of hours earlier, which means that whole fluctuation was not necessarily need to be experienced by OP, I took OP's words at face value, that the voucher is only worth USD 1,317, and that he suffered USD 183 difference. Again, this is me still with unsteady footing about how SC works, and I assume the rate of SC fluctuated, which contribute to that 183 difference.

I consider this as my fault as I was hinted by my contact that they've generate SC in the exact amount as OP's LTC, and they [rightfully] can't take responsibility for price fluctuation as they've generated voucher in the exact amount of what they owed the player.

In my head, the price difference won't happen if I gave the voucher right away, as BC provided SC voucher in the exact value of OP's balance. With that in mind, and that I certainly can't ask BC to take responsibility for the fluctuation happened because I gave the voucher too late, I offered OP to take step further to assume the responsibility and pay the difference from my own wallet, that I intended to transfer to OP's TRC USDT, valued USD 183.

Little did the OP know, simultaneously while I asked for his address, I also tried to make things right and go into a complete resolution according to procedure by reaching my contacts and ask them both [separately] a favor, whether I can get them to generate a voucher worth USD 183 to OP, of which I'll later send them the fund for that amount.

This is when my main contact rushed to chat me and told me to stop, that it is a step too far [for me to pay from my wallet just because I feel the need to take responsibility of the price difference], to not send OP anything as they will generate voucher to compensate that difference.

He'll need OP's UID for that, of which I provided.

So, I told OP that the fund will not get transferred through USDT from me, and instead will be given in form of another voucher, and I asked him to kindly wait [PM sent 28th January, 22:23], and I woke up to several PMs from OP telling me that he already closed his account, whether my contact can make that voucher redeemable generally instead of UID specific, that he might will create an account just to redeem and then close the account right away [let it be on the record that I warned about multi-acc] or that to send it to his brother's account.

Bottomline, the UID now [as per 29th January, 16:44] and where to generate the voucher become rather unclear. Naturally, BC reserve the full right to generate voucher only to the UID 65593920 [it's in the opening post, I didn't breach any of OP's personal data], but as I wanted to be sure everything sorted out clearly and for the best of every side, I told my contact of the situation and that perhaps it's best to wait to generate the voucher until I can get the proper UID from OP.

The chat was left unread as my contact were most likely busy with things. Whatever that was that took them away from me, is irrelevant.

What important is, in between getting my contact's response [received 30th January, 08:38] and my last PM to OP [29th January, 16:44], I got another PM [received 29th January, 23:00], informing me that his account is already gone, that he deleted it the second I told him I'll send the difference through my own wallet, through USDT, so it's safe to assume it happened on 28th January.

Funny thing is, when I heard from my contact about my inquiry of the possibility to change UID as OP's account already closed, they frowned upon it and told me that they can see everything's fine from their side. In fact, they can see a round was play about 8 hours ago.

Of course, this brought us to a complete state of confusion, that I'll give OP chance to publicly clarify.

So, OP, which one is it? You closed your account right away after I told you that I'll compensate from my own wallet, that BC quite likely no longer can nor under obligation to refund in form of voucher, as the UID no longer available to redeem the fund, or was it still active like what my contact can see from their side, so they're good to proceed with generating the voucher?

I am expecting a full explanation regarding the situation with your account, in relation to the colorful words you sent me through your multiple PM, before I can ask my contact to put things back in motion.

And in case you wondered, the answer is quite likely to be a, "Yes, this is you seeing other side of me that I extremely rarely show to public. I am nice and I try to help people as best as I can, but that doesn't translate as me being an angel, nor I ever claimed that I am. Thus, my username."

And why do I give you privilege to get acquainted with Dark? Obvious to you at this point or not, I'll spell it out: I spent my time these past couple of week tackling cases against BC, literally on daily basis I nudged my contacts [sans the weekend] and have discussion with them to get things cleared. When we get to the near-bottom of your case and we stumbled upon a trouble, I don't even think twice to go to a length to make you whole, honest to all holy and dark being that I didn't even hesitate, I was about to assume responsibility for the difference of fund you experienced, before I got stopped by BC staffs.

Your reaction? I'll ask your permission to publish here all of your PM sent to me from the past few days so others can decide themselves if I am overreacting, losing the thickness of my face, the blindness of my eyes, and the deafness of my ears, or someone just need a wake up call, hard, that the world did not revolve around them, and that in some place on this planet we call Earth, is summer or dry season, where snowflake does not exist.

So OP, the ball is in your court.

Shall I ask BC to put things back in motion and issue the voucher as the UID is still good, then we can close this case, or shall we close it right here and now because the UID no longer available to redeem vouchers, thus we can only consider BC had given all they can to make the player whole, they tried, but with the UID no longer available, the case ended there.

Pass the ball.

.
 MΞTAWIN 
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. PLAY NOW .
Newguy423 (OP)
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January 30, 2025, 07:53:30 PM
 #44

Send the voucher then? Why make this big dramatic statement. Either I can get it redeemed or I can’t?
holydarkness
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January 30, 2025, 09:19:47 PM
Merited by Lakai01 (1)
 #45

Send the voucher then? Why make this big dramatic statement. Either I can get it redeemed or I can’t?

You can. As I explained in our latest [and the very last] exchange of PM that I just sent few seconds ago, they're currently waiting for an update from specific someone. And surely you can redeem it once you receive them. I'll look to it that it is redeemable and as close as it can to the amount that's rightfully yours.

As for the big dramatic statement, while we wait, I'll ask again what I asked in my previous post as well as our PM: do I have your permission to publish all of your latest PM to me and my response and let the other forum members decide whether I am trying to make you look bad or that wall of text is well deserved?

I'd like to believe people here who frequently overseeing the scam accusations board know very well the vastness of my patience, and I'd like to believe they understand that when I get irritated, I let it known and shown after a very thorough consideration. So, shall we amuse them by showing them the PMs so they can get in the loop and understand better, or shall you perhaps try to behave like someone who didn't violate US country's laws when they played in a casino and do what's hinted on that enormous wall of text I just throw?

Again, the ball is in your court. And again, as said on the PM, I find it wise to keep things public from now on, so people can understand and see why we have this... big dramatic statement.

Though you can rest assured if everything goes accordingly, we are probably just one or two posts away before we go to each of our own way. Oh, that said, it just come to my mind, I'll have to revise my words about PM. I'll unfortunately have to send you at least one last PM: the one with your voucher, once it's issued following all the necessary thing that BC currently waiting.

.
 MΞTAWIN 
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. PLAY NOW .
Newguy423 (OP)
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January 31, 2025, 12:25:47 AM
Last edit: May 09, 2025, 07:46:03 AM by mprep
 #46

Still waiting on the voucher?



Day 3 of waiting for this voucher smh



How longs this going to take to finally get the rest of my money? Here’s day 4 of now voucher where you said we’d have it by now. This is 8 days since you claimed they was going to finish paying me. Now no response at all. About to just make a whole new post. Maybe then I might get somewhere. All I want it my money and it’ll be over never will I bother you again.

[moderator's note: consecutive posts merged]
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February 02, 2025, 05:33:32 PM
 #47

How longs this going to take to finally get the rest of my money? Here’s day 4 of now voucher where you said we’d have it by now. This is 8 days since you claimed they was going to finish paying me. Now no response at all. About to just make a whole new post. Maybe then I might get somewhere. All I want it my money and it’ll be over never will I bother you again.

Yes, they will, complete the amount dued to you through the same way as before: generating a voucher of SC to the UID mentioned as yours. At least, that's what's said the last time I checked and consulted to my contact. Like I said, all they need to do was to wait for an update from specific someone.

About new post, which I assume you're meaning to say "thread", you're absolutely free to do it. If you deemed it necessary, or think it helps. I can't see the point, though, not while this thread is sufficient and we all know all they need was someone to explain to them the specific they need to know, then they'll generate the voucher.

.
 MΞTAWIN 
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. PLAY NOW .
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February 02, 2025, 11:46:27 PM
 #48

How longs this going to take to finally get the rest of my money? Here’s day 4 of now voucher where you said we’d have it by now. This is 8 days since you claimed they was going to finish paying me. Now no response at all. About to just make a whole new post. Maybe then I might get somewhere. All I want it my money and it’ll be over never will I bother you again.
If you want to re-arrange all the posts you have created regarding this issue into a single post that is okay. But if you want to create a new thread/topic I do not think that is necessary as this post is being reviewed by the community of the forum and also the members of BcGame gambling site. Better to wait and act as the support team either from the website or from the forum told to you.

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February 02, 2025, 11:47:47 PM
 #49

Ok well I didn’t figure it would take another week for them to hear from this “said person”. So basically there just waiting on permission to either pay me or don’t?
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February 03, 2025, 02:06:42 AM
 #50

And also it’s being said that the voucher would be given to me once BC receives the information there waiting for but I’ve not been asked for anything so I’m not sure what that means or what I need to supply to them considering I’ve already showed multiple screenshots of the account I’ve passed both basic and advanced KYC what more is it I’m going to have to show in order to finally receive the money they owe me? At this point they are just stalling. You yourself said we should have a voucher with my remaining balance on it within just a few more comments. Well I guess those never came. Will you please just ask them to send the voucher and settle this. I’m tired of even having to ask for it. Just ready for it to be over.
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February 03, 2025, 09:16:07 AM
 #51

[...] Will you please just ask them to send the voucher and settle this. I’m tired of even having to ask for it. Just ready for it to be over.

Ahh... I see that manner has returned to your menu. Though it's less than what I am waiting for, it's already a very good start, definitely a good improvement from how you behave these past few days and it made me happy. Thank you for that. Let me inquire to my contact about the progress of the voucher.

.
 MΞTAWIN 
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. PLAY NOW .
Newguy423 (OP)
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February 04, 2025, 04:00:50 PM
 #52

Any idea how much longer it’s gonna be until they release the remainder of my money?
Newguy423 (OP)
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February 05, 2025, 07:49:09 PM
 #53

Still no voucher?
holydarkness
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February 06, 2025, 09:04:32 AM
 #54

Still no voucher?

I've reached that particular contact who will issue voucher, but they've been busy for the past couple of days and wasn't able to return my message yet. Plus, I am currently hospitalized, and definitely not that well that I can't focus on my device as intensely as I can.

I've left a message to their colleague to reach me and reply me soonest they can. We'll sort your case once I can sit with my contact.

Oh, in case you doubted my story of being hospitalized... here, my hand while I write this draft:



I'll appreciate some more patience while I am giving my best to resolve the situation for your sake. May I suggest to sit still and be assured --as I've said it in the past-- that I'll see it myself that this one got resolved.

.
 MΞTAWIN 
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AHOYBRAUSE
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February 06, 2025, 09:16:58 AM
 #55

Still no voucher?

I've reached that particular contact who will issue voucher, but they've been busy for the past couple of days and wasn't able to return my message yet. Plus, I am currently hospitalized, and definitely not that well that I can't focus on my device as intensely as I can.

I've left a message to their colleague to reach me and reply me soonest they can. We'll sort your case once I can sit with my contact.

Oh, in case you doubted my story of being hospitalized... here, my hand while I write this draft:



I'll appreciate some more patience while I am giving my best to resolve the situation for your sake. May I suggest to sit still and be assured --as I've said it in the past-- that I'll see it myself that this one got resolved.

Dude, first take care of your health, will ya. Everything else can wait. This is not your job or anything so you should put yourself first. Sure OP needs to get his money but he already got a big chunk first of all, I am sure the rest will follow. I know it's annoying to be patient when a site is so slow in figuring out the simplest things, but that's the situation. It's not like this case is open for a month or longer, this here is actually still quite fast considering you are dealing with bc here.

So OP, please show some patience. Let holy do his thing and get healthy because that should be the priority here after all he already has done for you.


acroman08
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February 06, 2025, 06:16:56 PM
 #56

Oh, in case you doubted my story of being hospitalized... here, my hand while I write this draft:
dude, you do not need to explain yourself to them. just take care of yourself and get the rest you need, I hope you get well soon.

Still no voucher?
everyone knows it is annoying and frustrating to wait, but these things can take a while, so have more patience, I am sure holydarkness will update you if he has updates regarding your case(which if you ask me is very generous of him).

.
 MΞTAWIN 
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Newguy423 (OP)
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February 06, 2025, 10:51:14 PM
 #57

Just have them issue the voucher to you for your troubles. Just make sure you get it. That’ll be $180 for everything you done. Thanks and just count this case as closed. Hope you get better soon.
holydarkness
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February 07, 2025, 01:15:11 AM
 #58

Just have them issue the voucher to you for your troubles. Just make sure you get it. That’ll be $180 for everything you done. Thanks and just count this case as closed. Hope you get better soon.

No need for that, the fund is yours, and I am sure my contact already had it or at least cleared all the necessary process and can issue them in an insignificant amount of time, we just need to have a couple of time meeting together so they can give it to me.

I'll try to nudge them again today, extra strength, given this is Friday and the chances of getting them in my reach on the weekend is very much more minimal.



AHOYBRAUSE and acroman08, thank you for the kind words and your attention, it really means a lot to me. I'll still have to be here for at least the next couple of days, though, so... pretty much nothing to do, and being in the forum [while I can, as I have to lay down a lot] helps the boredom.

.
 MΞTAWIN 
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Newguy423 (OP)
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February 07, 2025, 02:17:52 AM
 #59

Well I won’t you to take and keep it. Not being hateful or rude as I see now your doing your best and my aggravation towards you when all your doing is trying to help was unnecessary considering you don’t have to nor are you obligated to do anything for anyone. You already got me the majority of my money and for me to act the way I did towards you was simply uncalled for. So for doing so I won’t you to keep the remainder of the balance owed to me. Not only for what you done for me but for what
You’re doing for everyone and not getting any type of appreciation or compensation for the time you spend helping everyone. So therefore I will not except any other money tied to this situation. Take and keep it for yourself buy you a nice dinner or whatever it is you choose to spend it on just be sure to take it as an appreciation for what your doing here for everyone. Thanks for doing everything you do and get well soon. Your time is appreciated.
holydarkness
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February 26, 2025, 06:41:27 PM
 #60

OP, I want you to know that I refuse your proposal above. The fund is yours, and I don't want to take what's not mine. I am here on the forum and roaming SA board purely to help and did not expect any kind of compensation from any side.

I also want you to know that despite the proposal above, I still keep trying to get the matter done. Initially I wanted to keep silent and show the result of my work instead, that my reply here in response to your post above will be a good news where I can get you your voucher.

Problem is, we had/have/having an incredible [even for my standard] series of unfortunate events. Following my hospitalization and recovery, it's my contact's turn to get contracted by virus and couldn't attend matters as they had to take weeks long off-work [I've been dealing with my spare contact to handle every issues for the past few weeks].

I initially decided to wait for my contact to get back to work as we've reached a mutual understanding and [as I said] they've been ready to instruct the respective team to issue the voucher. But given the weeks long of absence, I had no choice but to bring your case to my other contact if I want to get things finally done. And that means I have to explain things from the beginning. Again.

Might worth to mention that it's not BC doesn't want to pay [I am very sure 183 USD means nothing to them, they spent way above that in marketing], it's just a different perspective and understanding of the issue. That I am currently trying to sort out [again].

Writing this as I see you online from time to time [yes, I routinely monitor your profile, just to be sure you're still returning to the forum] just to let you know that I am not taking your kind offer above and still trying to get your voucher done.

If you want to leave the forum for good as this situation might be dragged for quite long [hopefully not], just shoot me a PM with your email address. When BC and I get this sorted out, I'll email you the voucher.

.
 MΞTAWIN 
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. PLAY NOW .
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