Scammed by WE88 for $12k USD (53k+ MYR)

[DGUDGUDGU]

I have been scammed for $12k USD by WE88.

https://bitcointalk.org/index.php?topic=5517846.0
https://bitcointalk.org/index.php?action=profile;u=3664779

I signed up from bitcointalk and asked if I could play from UK they said yes no problem.
I said I was unable to access one of their sportsbooks from my ip, they advised me to use a VPN.

My first withdraw of $400 was successful, my account was losing at that time.
Today I tried a withdraw of $4400 and they requested my ID, I sent them it instantly.


An hour later I'm told to contact live support, they tell me this:

Dear Customer,
Here is the final decisions by WE88 Management,
We regret to inform you that you are under blacklisted by WE88 due to your account "username" activity violated the general rules of gaming.

We will proceed to refund your last deposit of RM 8,707.20 and permanently terminate the account from now.

Effective : 01/02/25

Good luck elsewhere. If you have any questions, please contact us via email.
Email: support@we88.com

Gentle Remind :
If we figure out there's another new account got the same activities we will proceed to blacklist the account and forfeit all the funds from the account without any notice.

Best Regards
WE88 Management.

--------------------------------------------------------------------------------------------------------

Obviously I've not broken any rules, my bets were mainly placed on NBA and esports, some europe basket, some football. I am unable to get my bet history as when I attempt to load into a sportsbook it says the following:


Sorry, there might be some problem with your account. Please contact customer service!

They also removed the live chat button instantly after the big message above, so I have no contact with them anymore.

I knew this book would be too good to be true, so many of these asian sites with weak odds are huge scammers on the sportsbetting side. Well don't play here!

[Japinat]

Could you please share some screenshots of this conversation? We need solid evidence so the community can fairly judge your concerns. If you can present all the necessary proof that their support actually allowed you to gamble, then it's only fair that they treat you right even when you score big wins.

IMO, refunding only your deposits isn't enough. The moment they stop serving you, they should return your entire balance, including your winnings. That way, you'll be compensated for every penny you've earned while using their service.

[DGUDGUDGU]

Could you please share some screenshots of this conversation? We need solid evidence so the community can fairly judge your concerns. If you can present all the necessary proof that their support actually allowed you to gamble, then it's only fair that they treat you right even when you score big wins.

IMO, refunding only your deposits isn't enough. The moment they stop serving you, they should return your entire balance, including your winnings. That way, you'll be compensated for every penny you've earned while using their service.

This isn't the conversation I had at the time, but I just went on live support and asked again.

In my first conversation they did not mention the malaysian phone number, I completed my first withdraw without it and they never asked for it on my account.





Also they are offering to literally refund 1 deposit out of many, I think I've deposited close to 25-30k myr ($6k us). All these asia sites just have a horrible reputation for scamming sports bettors, I doubt I'm even going to get the refund.

[WE88 Official]

Hello,

Sorry to hear that, please message me your account detail

[DGUDGUDGU]

Hello,

Sorry to hear that, please message me your account detail

I messaged you my username


I have not received any contact back from WE88 on here, but they emailed me the exact same big message.

[moderator's note: consecutive posts merged]

[albon]

I have not received any contact back from WE88 on here, but they emailed me the exact same big message.

It has only been 4 hours until 48 hours have passed, and yet I have now sent a message to @WE88 Official urging them to follow up on your complaint as soon as possible.

I informed them that you sent them your username on WE88 via forum messages and hope they review your account and activities properly. According to the screenshots you provided, there is no issue with using a VPN, as their customer support has confirmed that. Therefore, I hope they will try to assist you fairly in refunding your deposits in full and withdrawing your earnings.

[DGUDGUDGU]

It has only been 4 hours until 48 hours have passed, and yet I have now sent a message to @WE88 Official urging them to follow up on your complaint as soon as possible.

I informed them that you sent them your username on WE88 via forum messages and hope they review your account and activities properly. According to the screenshots you provided, there is no issue with using a VPN, as their customer support has confirmed that. Therefore, I hope they will try to assist you fairly in refunding your deposits in full and withdrawing your earnings.

Thank you very much for the help!

[holydarkness]

OP, though I frowned upon some element of the casino's site, like the absence of ToS page and how their licenses are basically just placeholders, I believe your situation here was their provider that flagged you.

If my list, notes, and memory serves me correctly, you were previously flagged by a provider of Rainbet, where you also made it known to public that you're limited by every site on UK, I guess it's not too much of a reach to assume some of the providers who supplied those UK site also provide games to this site [or Rainbet]. Thus, this situation.

[DGUDGUDGU]

OP, though I frowned upon some element of the casino's site, like the absence of ToS page and how their licenses are basically just placeholders, I believe your situation here was their provider that flagged you.

If my list, notes, and memory serves me correctly, you were previously flagged by a provider of Rainbet, where you also made it known to public that you're limited by every site on UK, I guess it's not too much of a reach to assume some of the providers who supplied those UK site also provide games to this site [or Rainbet]. Thus, this situation.

Rainbet is betby, WE88 does not use betby sports betting solutions.

[holydarkness]

OP, though I frowned upon some element of the casino's site, like the absence of ToS page and how their licenses are basically just placeholders, I believe your situation here was their provider that flagged you.

If my list, notes, and memory serves me correctly, you were previously flagged by a provider of Rainbet, where you also made it known to public that you're limited by every site on UK, I guess it's not too much of a reach to assume some of the providers who supplied those UK site also provide games to this site [or Rainbet]. Thus, this situation.

Rainbet is betby, WE88 does not use betby sports betting solutions.

Not trying to corner you here, but rather to find a better understanding. Ok, noted that Rainbet is with betby, that was not used by WE88, but what about other providers that restrict you from all of the UK site? Did any happen to provide to WE88 and you happened to place a bet with these providers?

[DGUDGUDGU]

OP, though I frowned upon some element of the casino's site, like the absence of ToS page and how their licenses are basically just placeholders, I believe your situation here was their provider that flagged you.

If my list, notes, and memory serves me correctly, you were previously flagged by a provider of Rainbet, where you also made it known to public that you're limited by every site on UK, I guess it's not too much of a reach to assume some of the providers who supplied those UK site also provide games to this site [or Rainbet]. Thus, this situation.

Rainbet is betby, WE88 does not use betby sports betting solutions.

Not trying to corner you here, but rather to find a better understanding. Ok, noted that Rainbet is with betby, that was not used by WE88, but what about other providers that restrict you from all of the UK site? Did any happen to provide to WE88 and you happened to place a bet with these providers?

None of the UK sites use the same providers at this asia site, its all very different.
Someone else posted they got the same message as me, so probably just best to wait for WE88 to reply (if they ever do).

[DGUDGUDGU]

5 days after WE88 Official replied to this thread and I'm still yet to receive any contact back from them.

[DGUDGUDGU]

It has now been a week and they have made no attempts at making contact after replying to this thread.

[Bitcoin_Arena]

Maybe @WE88 Official should come out and tell us exactly which terms and conditions were breached, at least for the sake of third parties here. A generic reply like "We regret to inform you that you are under blacklisted by WE88 due to your account "username" activity violated the general rules of gaming." doesn't make sense.

How do we know who is lying and who is not?

Also, the official account has been offline for a while now, not sure when they will be back here. OP I would say you try casino guru, but it seems they don't resolve sports betting related cases

[DGUDGUDGU]

Maybe @WE88 Official should come out and tell us exactly which terms and conditions were breached, at least for the sake of third parties here. A generic reply like "We regret to inform you that you are under blacklisted by WE88 due to your account "username" activity violated the general rules of gaming." doesn't make sense.

How do we know who is lying and who is not?

Also, the official account has been offline for a while now, not sure when they will be back here. OP I would say you try casino guru, but it seems they don't resolve sports betting related cases

Yeah casino guru seems like a dead end, just have to wait and hopefully they reply.

[LEVSKI7]

No matter where you file a complaint they won't respond.these crooks from this provider work according to one scheme. the provider closes the account when he feels like it and that's it.they don't care about anything.

[DGUDGUDGU]

No matter where you file a complaint they won't respond.these crooks from this provider work according to one scheme. the provider closes the account when he feels like it and that's it.they don't care about anything.

Looks like that is what is going on, just want to make sure no one else signs up.

[LEVSKI7]

https://forums.asianbookie.com/viewtopics.cfm?Forum=46
seem to be active on this forum

[Cointxz]

No matter where you file a complaint they won't respond.these crooks from this provider work according to one scheme. the provider closes the account when he feels like it and that's it.they don't care about anything.

Looks like that is what is going on, just want to make sure no one else signs up.

You need to at least get a supporting evidence that your claim has some merit like a support from Casinoguru or Askgambler telling that We88 decision is wrong before you warn user here to not sign up.

It’s unfair for the casino if they are really telling the truth about your account involved in ToS violation.

For the meantime, I will watch this thread closely and update us so that we can warn user about We88 risk through negative trust and flag.

[DGUDGUDGU]

You need to at least get a supporting evidence that your claim has some merit like a support from Casinoguru or Askgambler telling that We88 decision is wrong before you warn user here to not sign up.

It’s unfair for the casino if they are really telling the truth about your account involved in ToS violation.

For the meantime, I will watch this thread closely and update us so that we can warn user about We88 risk through negative trust and flag.

They don't support sports betting on those sites, only casino.