Rakebit.com stiffed me for $12,000

[spencerkong1993]

I deposited into this website and ran my account up to $16,000 betting on NHL live.

My account was limited and I proceeded to make a withdrawal request, 5 days later the withdrawal was declined and Rakebit proceeded to email me saying that I can only withdraw my deposit for breaking their "Terms of Use". I proceeded to withdraw my deposit and they suspended my account.

I believe that I have only had one account on this website and I have only used this website for live sports wagers. They are choosing to not pay my winnings on false pretences, this is very shady business practice and I should be entitled to my full winnings.

I have not broken any terms of use.

My Rakebit username is spencerkong1993

[seoincorporation]

I deposited into this website and ran my account up to $16,000 betting on NHL live.

My account was limited and I proceeded to make a withdrawal request, 5 days later the withdrawal was declined and Rakebit proceeded to email me saying that I can only withdraw my deposit for breaking their "Terms of Use". I proceeded to withdraw my deposit and they suspended my account.

I believe that I have only had one account on this website and I have only used this website for live sports wagers. They are choosing to not pay my winnings on false pretences, this is very shady business practice and I should be entitled to my full winnings.

I have not broken any terms of use.

My Rakebit username is spencerkong1993

That's why its important to read about the casino before making a deposit, you should play in trusted casinos, that way you can be sure that they will pay in case that you win big.

You should ask to the support about what rule did you break that way you will not make the same mi stake again.

[spencerkong1993]

I deposited into this website and ran my account up to $16,000 betting on NHL live.

My account was limited and I proceeded to make a withdrawal request, 5 days later the withdrawal was declined and Rakebit proceeded to email me saying that I can only withdraw my deposit for breaking their "Terms of Use". I proceeded to withdraw my deposit and they suspended my account.

I believe that I have only had one account on this website and I have only used this website for live sports wagers. They are choosing to not pay my winnings on false pretences, this is very shady business practice and I should be entitled to my full winnings.

I have not broken any terms of use.

My Rakebit username is spencerkong1993

That's why its important to read about the casino before making a deposit, you should play in trusted casinos, that way you can be sure that they will pay in case that you win big.

You should ask to the support about what rule did you break that way you will not make the same mi stake again.

I didn’t break any rule, there’s no way that I could have. All I did was sign up and bet on live hockey spreads and totals. This is my only account and it’s clear that Rakebit is lying in order to save money.

[CryptSafe]

So sorry about your experience with the casino, I was curious as to whether you took your time to read their terms and conditions because from what you have mentioned here, you said they gave reasons for breaking their Terms of Services, and if that be the case, then you have little chances of getting back your money from the casino.

I doubt if this casino's presence is fully recognized on this platform because I have never seen any name of such and as a matter of fact, the casino name sounds strange here. It would be best for you to properly upload the pictorial excerpt of your evidence at hand which should include your conversations, possibly the transaction harsh as well, and everything necessary to facilitate communication by reputable members who would want to help you talk to the casino in resolving your case.

Maybe you could move this topic to  Scam accusations board

[khaled0111]

I doubt if this casino's presence is fully recognized on this platform because I have never seen any name of such and as a matter of fact, the casino name sounds strange here.

Actually, they have an official announcement here. Here is the link to it: RakeBit ann thread
The thread is not very active and that’s probably why you have missed it and the name doesn’t sound familiar.

OP, their official representative has been online just a few hours ago. Since he is still active, I suggest sending them a pm or posting in their thread to attract their attention. Maybe he will be able to help you resolve this issue.

[un_rank]

You should include some proof of your situation. this could be through screenshots of your account showing deposits if you were able to take them before you were suspended, you can also include your conversation with the support team.

- Jay -

[_BlackStar]

You should include some proof of your situation. this could be through screenshots of your account showing deposits if you were able to take them before you were suspended, you can also include your conversation with the support team.

- Jay -

Yes – that's what I wanted to say to the OP too.
If the OP wants the case to be handled well - then it's best to first complete all the evidence that supports your claim. You have receive a reply email from the Rakebit casino - it can also be used as supporting evidence that the case is true. False claims can be posted by anyone to damage a casino's reputation without providing proof - so it's best to post proof and details.

[PX-Z]

I didn’t break any rule, there’s no way that I could have. All I did was sign up and bet on live hockey spreads and totals. This is my only account and it’s clear that Rakebit is lying in order to save money.

I would recommend you to make scam accusation thread on scam accusation board against this casino following this scam format with all your evidence, the chat logs, etc. $16k winning dispute is not a small amount to be considered if you really doesn't do agaisnt their ToS.

You can post your complain on their ann thread too.

[spencerkong1993]

You should include some proof of your situation. this could be through screenshots of your account showing deposits if you were able to take them before you were suspended, you can also include your conversation with the support team.

- Jay -

Yes – that's what I wanted to say to the OP too.
If the OP wants the case to be handled well - then it's best to first complete all the evidence that supports your claim. You have receive a reply email from the Rakebit casino - it can also be used as supporting evidence that the case is true. False claims can be posted by anyone to damage a casino's reputation without providing proof - so it's best to post proof and details.

This is the email I received from Rakebit https://imgur.com/a/vpVfGnQ

[AHOYBRAUSE]

Another case where I wonder, how and why would anyone choose some random small site over some big established site with a much better reputation?!
Seems like they free rolled you but I mean, it could be worse right? You got your money back, that's the most important part. Real scam sites would just take everything and that's the end of it. Of course what they are doing (if you actually did nothing wrong) is more than scammy, but that's kinda common if you try your lust with unestablished brands. First you have to pray to win, then you have to pray to get paid. Quite sad!
Good thing is that you won and then saw what kind of people they are. If you lost and maybe deposited more and then win a bit just to get denied to withdraw it would be much worse.

Hope you will get the rest but if not, see it as a lesson to be more careful who just trust with your money with next time!

[spencerkong1993]

Another case where I wonder, how and why would anyone choose some random small site over some big established site with a much better reputation?!
Seems like they free rolled you but I mean, it could be worse right? You got your money back, that's the most important part. Real scam sites would just take everything and that's the end of it. Of course what they are doing (if you actually did nothing wrong) is more than scammy, but that's kinda common if you try your lust with unestablished brands. First you have to pray to win, then you have to pray to get paid. Quite sad!
Good thing is that you won and then saw what kind of people they are. If you lost and maybe deposited more and then win a bit just to get denied to withdraw it would be much worse.

Hope you will get the rest but if not, see it as a lesson to be more careful who just trust with your money with next time!

Yeah I’ve already been limited at nearly every other crypto sportsbook so that’s why I used this one. I bet live NHL and the crypto books have some of the best lines and limits.

[Zwei]

@spencerkong1993 as other have told you, please move this to the scam accusations board, the "move topic" button is located on bottom left of your page.

This is the email I received from Rakebit https://imgur.com/a/vpVfGnQ

can you please reupload your image to https://www.talkimg.com

[CryptSafe]

Actually, they have an official announcement here. Here is the link to it: RakeBit ann thread
The thread is not very active and that’s probably why you have missed it and the name doesn’t sound familiar.

OP, their official representative has been online just a few hours ago. Since he is still active, I suggest sending them a pm or posting in their thread to attract their attention. Maybe he will be able to help you resolve this issue.

Obviously, their name sounds strange here as a result of their inactivity. If they had been very active, we could have known about their presence and that would not have been an issue because OP would have been able to reach out to them so easily. Thanks to you for bringing up their announcement thread for easy access for OP and I believe OP would make good use of this opportunity to reach out to the representative to resolve his issues with the casino.

OP, you can upload your picture evidence through https://imgbb.com/ or https://www.talkimg.com as provided by  Zwei

[Yaunfitda]

In any case though, you might have to go to 3rd party arbitration like https://www.askgamblers.com/

They said that their provider, that you have participated in fraud activity. But in so far as accusations against casino, I do not think that they or the provider will divulge the reasons why they suspected that they think the user might be cheating or taking advantage of their casinos.

But in any case, last resort could be the arbitration and maybe they can really help the OP here.

[God Of Thunder]

You got your money back, that's the most important part.

I am kind of confused here. The OP said when he proceeded to withdraw, they suspended his account. But you are saying he got his money back, and OP did not correct you, which means he probably got his money back. Is there any other update that I did not notice? I thought at first they said you will get your deposits only; later, the platform suspended his account when he tried to withdraw his funds. What am I missing, guys?

[AHOYBRAUSE]

You got your money back, that's the most important part.

I am kind of confused here. The OP said when he proceeded to withdraw, they suspended his account. But you are saying he got his money back, and OP did not correct you, which means he probably got his money back. Is there any other update that I did not notice? I thought at first they said you will get your deposits only; later, the platform suspended his account when he tried to withdraw his funds. What am I missing, guys?

Maybe you should read the opening post again my friend. 
He said they let him withdraw and then banned him. He is blaming them for "scamming" him out of his winnings.

He also already replied to my post and didn't say I got it wrong or anything so I guess you just understood it the wrong way. Cheers.

[spencerkong1993]

Actually, they have an official announcement here. Here is the link to it: RakeBit ann thread
The thread is not very active and that’s probably why you have missed it and the name doesn’t sound familiar.

OP, their official representative has been online just a few hours ago. Since he is still active, I suggest sending them a pm or posting in their thread to attract their attention. Maybe he will be able to help you resolve this issue.

Obviously, their name sounds strange here as a result of their inactivity. If they had been very active, we could have known about their presence and that would not have been an issue because OP would have been able to reach out to them so easily. Thanks to you for bringing up their announcement thread for easy access for OP and I believe OP would make good use of this opportunity to reach out to the representative to resolve his issues with the casino.

OP, you can upload your picture evidence through https://imgbb.com/ or https://www.talkimg.com as provided by  Zwei

Thank you,

https://www.talkimg.com/images/2025/02/11/eDR69.png
https://www.talkimg.com/images/2025/02/11/eDTjN.png

[un_rank]

I find it ridiculous when casinos say they will not provide any information on why a user is banned. I can understand it when they say they do not want to go into details when unfair practices are used, but you should be able to state if the ban is for multiple accounts, manipulation or something else. Failure to do this means a casino can a anytime suspend any user for no reason.

OP. we wait and see if we get a more direct answer from the official representative here.

- Jay -

[God Of Thunder]

Maybe you should read the opening post again my friend. 
He said they let him withdraw and then banned him. He is blaming them for "scamming" him out of his winnings.

He also already replied to my post and didn't say I got it wrong or anything so I guess you just understood it the wrong way. Cheers.

Yeah, that is where I am confused as well. He did not correct you. I reread the opening post but couldn't find where he said that he received his withdrawals. Look what he posted,

5 days later the withdrawal was declined and Rakebit proceeded to email me saying that I can only withdraw my deposit for breaking their "Terms of Use". I proceeded to withdraw my deposit and they suspended my account.

Rakebit said the user could withdraw his deposit only because he violated some rules, and then he proceeded to withdraw his deposit and they suspended his account. Now, I don't understand if they banned his account after proceeding with his withdrawal, or if they banned his account without proceeding with the withdrawal. That is where I am confused.

[spencerkong1993]

Maybe you should read the opening post again my friend. 
He said they let him withdraw and then banned him. He is blaming them for "scamming" him out of his winnings.

He also already replied to my post and didn't say I got it wrong or anything so I guess you just understood it the wrong way. Cheers.

Yeah, that is where I am confused as well. He did not correct you. I reread the opening post but couldn't find where he said that he received his withdrawals. Look what he posted,

5 days later the withdrawal was declined and Rakebit proceeded to email me saying that I can only withdraw my deposit for breaking their "Terms of Use". I proceeded to withdraw my deposit and they suspended my account.

Rakebit said the user could withdraw his deposit only because he violated some rules, and then he proceeded to withdraw his deposit and they suspended his account. Now, I don't understand if they banned his account after proceeding with his withdrawal, or if they banned his account without proceeding with the withdrawal. That is where I am confused.

They banned my account immediately after sending my deposit back, so they forfeited all of my winnings under false pretences.