Stake Scammed My Account out of 5000 USDT after one deposit and barely playing

[Jordan675]

What happened:
I made a single 5k usdt depo and played some dice. Very low risk as I am new to the site. My username is Jordan675. Then some hours later I received an email saying my account had been temporarily suspended. I found this very strange and after following up was told my account had been permanently closed due to falsifying my KYC, which is completely nonsense.

I did KYC up to level 2 before depoing just to be safe, and they confirmed it to be accurate and approved my KYC level 2. Only after I made a big depo did they retract my KYC and permanently closed my account and stole my money without even providing a valid explanation. If there were something wrong with the KYC documents,  they should have told me so before I made a deposit (which was the whole reason why I did KYC2 in the beginning before making a depo!). Now I cannot even withdraw my original deposit which I have barely played with! If this is not a scam then I don't know what is.

Scammers Profile Link:
https://www.stake.com

Amount Scammed: 5000 USDT

PM/Chat Logs: https://imgur.com/a/A8xgbF0

[Coyster]

Do you have further evidence to prove that everything you say is true and that you actually made a deposit into Stake casino, i don't think this mail is enough, but i'll wait to hear what other users think. That being said, in the meantime if we agree that you are telling the whole truth and the casino believes something was wrong with your KYC, aren't they supposed to confiscate your winnings only, allow you withdraw your deposit and close your account.

[JeromeTash]

Isn't this your case at casinoguru? -- https://casino.guru/stake-casino-player-s-account-has-been-closed-3

If that is you, then there is some inconsistency, especially regarding the disputed amount. Is it really 5K as you said here, or $6K as you mentioned in the casinoguru complaint?
I have a feeling they blocked you because a certain other casino/ game provider already blacklisted you for abuse or something similar to that, but let's wait for the outcome.

[Jordan675]

Do you have further evidence to prove that everything you say is true and that you actually made a deposit into Stake casino, i don't think this mail is enough, but i'll wait to hear what other users think. That being said, in the meantime if we agree that you are telling the whole truth and the casino believes something was wrong with your KYC, aren't they supposed to confiscate your winnings only, allow you withdraw your deposit and close your account.

https://imgur.com/a/5DqjiGz

That screenshot shows my deposit and current balance on the site that's been stolen from me. Please also note that my KYC level 2 was approved before I made a deposit. This was to be safe and to ensure something like this would not happen, but instead they retracted the KYC only after my deposit and locked everything in there.

Isn't this your case at casinoguru? -- https://casino.guru/stake-casino-player-s-account-has-been-closed-3

If that is you, then there is some inconsistency, especially regarding the disputed amount. Is it really 5K as you said here, or $6K as you mentioned in the casinoguru complaint?
I have a feeling they blocked you because a certain other casino/ game provider already blacklisted you for abuse or something similar to that, but let's wait for the outcome.

It's not me although the case seems very similar to mine. If I had already been blacklisted (which if is the case I am definitely not aware), they should have blocked the account when I first submitted the KYC, not after I made a big deposit. This seems all like an elaborate scheme to make me depo and then steal my money

[moderator's note: consecutive posts merged]

[acroman08]

you should try posting this on casino.guru too, stake.com might be more inclined on replying on casino.guru compared here. from what I have seen, stake.com isn't really active in addressing issues posted against them here in the forum(at least that is what I have noticed).

[DPHOR]

I know how painful it's to witnessed such thing, but I would want to know if you have also tried using bc.game these while? Most times if your kyc details aren't that validated it could to account restrictions meaning all your details needs to reflect with each without any errors, and while doing verification there should be proper light showing your documents 4 edges clearly without reflection through the document.

[Jordan675]

I know how painful it's to witnessed such thing, but I would want to know if you have also tried using bc.game these while? Most times if your kyc details aren't that validated it could to account restrictions meaning all your details needs to reflect with each without any errors, and while doing verification there should be proper light showing your documents 4 edges clearly without reflection through the document.

The KYC was validated to level 2 prior to my making a deposit. I made sure of this. They retracted it after the deposit and stole the money.

[BenCodie]

Thank you for coming here and making your post. I have been advocating that casinos do this kind of thing as regular practice and Stake is no exception. They are essentially above the law at this stage and shady instances of malpractice will not only not be prosecuted, but will be very difficult for you to pursue. They can treat players however they want and are so large/well marketed that they can treat new players like yourself just like they have. Though, you may have a chance about getting funds back since you have gone public.

In saying that, I believe that this is the first step to improving your odds and getting your funds back. Speaking privately with them will go no where, only if you start to raise your voice and make the scenario public is when they might do something about it. I hope that you get your funds back, and also that you have realized what online casinos can do, and that you don't trust any online casino after this. There's better things to do with your money after all.

[AHOYBRAUSE]

Isn't this your case at casinoguru? -- https://casino.guru/stake-casino-player-s-account-has-been-closed-3

If that is you, then there is some inconsistency, especially regarding the disputed amount. Is it really 5K as you said here, or $6K as you mentioned in the casinoguru complaint?
I have a feeling they blocked you because a certain other casino/ game provider already blacklisted you for abuse or something similar to that, but let's wait for the outcome.

It's not me although the case seems very similar to mine. If I had already been blacklisted (which if is the case I am definitely not aware), they should have blocked the account when I first submitted the KYC, not after I made a big deposit. This seems all like an elaborate scheme to make me depo and then steal my money

Not taking any sides here but this statement sounds a bit off. It almost sounds like you expected problems to arise and "just to be safe" did level 2 KYC before hand. I mean, why would you suspect such a thing? Why would there be the possibility of being blacklisted I wonder. If you never had an account with stake there would be 0 chance to be blacklisted. It's all a bit strange and doesn't make too much sense so i feel there might be more to the story we don't know yet. Stake makes millions a day, they don't need to steal 5k$.

[Rating Place]

Isn't this your case at casinoguru? -- https://casino.guru/stake-casino-player-s-account-has-been-closed-3

If that is you, then there is some inconsistency, especially regarding the disputed amount. Is it really 5K as you said here, or $6K as you mentioned in the casinoguru complaint?
I have a feeling they blocked you because a certain other casino/ game provider already blacklisted you for abuse or something similar to that, but let's wait for the outcome.

It's not me although the case seems very similar to mine. If I had already been blacklisted (which if is the case I am definitely not aware), they should have blocked the account when I first submitted the KYC, not after I made a big deposit. This seems all like an elaborate scheme to make me depo and then steal my money

Not taking any sides here but this statement sounds a bit off. It almost sounds like you expected problems to arise and "just to be safe" did level 2 KYC before hand. I mean, why would you suspect such a thing? Why would there be the possibility of being blacklisted I wonder. If you never had an account with stake there would be 0 chance to be blacklisted. It's all a bit strange and doesn't make too much sense so i feel there might be more to the story we don't know yet. Stake makes millions a day, they don't need to steal 5k$.

Stake doesn't need to steal $5k, 1xBet doesn't need to steal $5k, Sportsbet doesn't need to steal $5k but they all do. We don't know what goes on behind the scenes with employees of Stake. The worth of the company is irrelevant. Ben Codie said it best, they have become above the law.

I don't know if the OP is telling the truth but if he didn't play anything other than dice, he should be paid in full. No one gets banned for dice play.

[Jordan675]

Isn't this your case at casinoguru? -- https://casino.guru/stake-casino-player-s-account-has-been-closed-3

If that is you, then there is some inconsistency, especially regarding the disputed amount. Is it really 5K as you said here, or $6K as you mentioned in the casinoguru complaint?
I have a feeling they blocked you because a certain other casino/ game provider already blacklisted you for abuse or something similar to that, but let's wait for the outcome.

It's not me although the case seems very similar to mine. If I had already been blacklisted (which if is the case I am definitely not aware), they should have blocked the account when I first submitted the KYC, not after I made a big deposit. This seems all like an elaborate scheme to make me depo and then steal my money

Not taking any sides here but this statement sounds a bit off. It almost sounds like you expected problems to arise and "just to be safe" did level 2 KYC before hand. I mean, why would you suspect such a thing? Why would there be the possibility of being blacklisted I wonder. If you never had an account with stake there would be 0 chance to be blacklisted. It's all a bit strange and doesn't make too much sense so i feel there might be more to the story we don't know yet. Stake makes millions a day, they don't need to steal 5k$.

You are twisting my words here bud. I never expected problems to begin with? I do KYC on every site before I play especially if I am doing a big depo because I know what scammy practices these casinos are up to, and guess what I was right this time...

[AHOYBRAUSE]

You are twisting my words here bud. I never expected problems to begin with? I do KYC on every site before I play especially if I am doing a big depo because I know what scammy practices these casinos are up to, and guess what I was right this time...

I am not twisting anything, i was straight up quoting you. It was you that planted the idea of the chance of being blacklisted, which doesn't make any sense at all.
Like I said, I am not taking any side but I am sure something for sure is missing here, just don't know what it is. Maybe address where you deposited from is blacklisted, that might be a chance, but not you as a player.

[Jordan675]

You are twisting my words here bud. I never expected problems to begin with? I do KYC on every site before I play especially if I am doing a big depo because I know what scammy practices these casinos are up to, and guess what I was right this time...

I am not twisting anything, i was straight up quoting you. It was you that planted the idea of the chance of being blacklisted, which doesn't make any sense at all.
Like I said, I am not taking any side but I am sure something for sure is missing here, just don't know what it is. Maybe address where you deposited from is blacklisted, that might be a chance, but not you as a player.

No, go back and read the conversation again. I was replying to "JeromeTash" who mentioned I might have been blacklisted. I did not bring up the idea of me being blacklisted at all. It never even occured to me as a possibility until he brought it up.

Isn't this your case at casinoguru? -- https://casino.guru/stake-casino-player-s-account-has-been-closed-3

If that is you, then there is some inconsistency, especially regarding the disputed amount. Is it really 5K as you said here, or $6K as you mentioned in the casinoguru complaint?
I have a feeling they blocked you because a certain other casino/ game provider already blacklisted you for abuse or something similar to that, but let's wait for the outcome.

It's not me although the case seems very similar to mine. If I had already been blacklisted (which if is the case I am definitely not aware), they should have blocked the account when I first submitted the KYC, not after I made a big deposit. This seems all like an elaborate scheme to make me depo and then steal my money

Not taking any sides here but this statement sounds a bit off. It almost sounds like you expected problems to arise and "just to be safe" did level 2 KYC before hand. I mean, why would you suspect such a thing? Why would there be the possibility of being blacklisted I wonder. If you never had an account with stake there would be 0 chance to be blacklisted. It's all a bit strange and doesn't make too much sense so i feel there might be more to the story we don't know yet. Stake makes millions a day, they don't need to steal 5k$.

Stake doesn't need to steal $5k, 1xBet doesn't need to steal $5k, Sportsbet doesn't need to steal $5k but they all do. We don't know what goes on behind the scenes with employees of Stake. The worth of the company is irrelevant. Ben Codie said it best, they have become above the law.

I don't know if the OP is telling the truth but if he didn't play anything other than dice, he should be paid in full. No one gets banned for dice play.

Dice is all I played, and barely at that:
https://imgur.com/a/1BDrVj4

[moderator's note: consecutive posts merged]

[JeromeTash]

It's not me although the case seems very similar to mine. If I had already been blacklisted (which if is the case I am definitely not aware), they should have blocked the account when I first submitted the KYC, not after I made a big deposit. This seems all like an elaborate scheme to make me depo and then steal my money

In the first page of their Casinoguru complaints, I see a pile up of similar cases of blocked accounts. I wonder how stake views this, but then there is hope your issue could also get resolved as I have seen a certain user have his money back after some back and forth communication with the casinoguru team and stake team

I suggest you also open up a complaint over here and update us on any developments. They don't seem to respond to issues in this forum lately.

[Jordan675]

I just started a casinoguru complaint. Should be published soon

[holydarkness]

[...]

I suggest you also open up a complaint over here and update us on any developments. They don't seem to respond to issues in this forum lately.

Their SOP for scam accusation against their casino was to hire someone to sweep the board periodically, made a list of the cases that need to be addressed, and get the complaint team to address the matter. This is why --at times-- cases got resolved without "any communication" at all, as the team is working behind the screen to review the case and validate things.

But yeah, given it's been days since it first being published and OP still got his situation unresolved, perhaps getting CG involved here is the best way.

[BlackyJacky]

Their SOP for scam accusation against their casino was to hire someone to sweep the board periodically, made a list of the cases that need to be addressed, and get the complaint team to address the matter. This is why --at times-- cases got resolved without "any communication" at all, as the team is working behind the screen to review the case and validate things.

How do you know this?

[holydarkness]

Their SOP for scam accusation against their casino was to hire someone to sweep the board periodically, made a list of the cases that need to be addressed, and get the complaint team to address the matter. This is why --at times-- cases got resolved without "any communication" at all, as the team is working behind the screen to review the case and validate things.

How do you know this?

I've literally quoted you the post made by the said staff, stating that she's in charge of forwarding cases to Stake's staff. Did you not pay attention at all? You want me to re-quote the quoted post so you can read it again? With a hope that this time you'll really read it?

[BlackyJacky]

Their SOP for scam accusation against their casino was to hire someone to sweep the board periodically, made a list of the cases that need to be addressed, and get the complaint team to address the matter. This is why --at times-- cases got resolved without "any communication" at all, as the team is working behind the screen to review the case and validate things.

How do you know this?

I've literally quoted you the post made by the said staff, stating that she's in charge of forwarding cases to Stake's staff. Did you not pay attention at all? You want me to re-quote the quoted post so you can read it again? With a hope that this time you'll really read it?

Yes, please re-quote the post where you explain how you know this?

[holydarkness]

I've literally quoted you the post made by the said staff, stating that she's in charge of forwarding cases to Stake's staff. Did you not pay attention at all? You want me to re-quote the quoted post so you can read it again? With a hope that this time you'll really read it?

Yes, please re-quote the post where you explain how you know this?

It's not me explaining about how I know this, it's the post made by the staff herself that she forwarded cases to Stake's team. Not that hard to understand, really. Not sure how you got it mixed up. Or how you missed the post in the first place. But, here:

Some interesting info from @holydarkness

Info 1)

Stake scans this board!

They do,

[...]
PS: I'm the one in charge of forwarding them, in case Staff misses these topics, therefore every Stake.com Scam accusation will be viewed / analysed very soon.