Housebets | Bridge Technologies B.V. | SCAM over 9.000$ CEO replies

[dypper]

What Happened:
I played on Housebets between February 28 and March 8, 2025. On February 28, I contacted their support to ask if I was allowed to use their platform from Portugal, and they confirmed that I could. However, eight days later, my account was restricted, and I was later fully banned from their platform. I was also banned from their Discord, Telegram, and live chat support, making it impossible to communicate with them. They have kept all my deposited funds, and I was never able to withdraw anything before my account was blocked.

Amount Scammed:
9228.37 USDC ERC20

Scammers Profile Link:
https://bitcointalk.org/index.php?action=profile;u=3549463

Proof of Payment:
https://etherscan.io/address/0x137a737733647b43B029B2236D1c1660ba4e5d44
Payment Proof: https://i.ibb.co/GfC86qj8/Screenshot-2025-03-10-134109.png

Additional Notes:
PM/Chat Logs 1: https://i.ibb.co/pr1kT8sZ/Screenshot-2025-03-09-230446.png
PM/Chat Logs 2: https://i.ibb.co/SDY3dcDs/Screenshot-2025-03-09-231923.png

I want to share my experience with Housebets to warn others about their shady practices. I made multiple deposits between February 28 and March 8, totaling 9228.37, and I never made a single withdrawal. Suddenly, after reaching out to their support regarding legal concerns, my account was banned without explanation and my funds stolen.

Timeline of Events:
* Feb 28 - Before making any deposit I contacted Housebets support to ask if I was allowed to play from Portugal. They confirmed that I could. -> this evidence
* Feb 28 - Mar 8 - I continued depositing and playing as a regular user.
* Mar 8 - After reaching out to them again, my account was restricted, and I was banned from their Discord, Telegram, and live chat support.
* Mar 11 - I tried logging in and saw that my account was fully banned, with no way to access my funds or even communicate with them.

Conclusion:
This is a clear case of a scam. They allowed me to deposit for over a week while knowing my location, only to ban me and keep my funds when I questioned their legality. Their lack of response and refusal to refund my deposits proves they are not a trustworthy platform. If you value your funds, STAY AWAY from Housebets!

If anyone has advice on how to escalate this further, please let me know. I have already posted on Trustpilot and will continue reporting this fraud.

Housebets Official Response:

We take all claims seriously and strive to maintain transparency in our operations. However, in this case, the accusations made against Housebets are entirely misleading.

1.  Player Responsibility: It is each player's responsibility to ensure they are legally allowed to use our platform based on their jurisdiction. We provide clear terms of service, and it is up to the user to verify their compliance before engaging in any gameplay.
2.  No Funds Were Blocked: At no point did Housebets block or withhold any funds from this player. The user in question made deposits, placed bets, and ultimately lost their balance through regular gameplay. There were no available funds in the account at the time it was restricted. We have never not processed a fair withdrawal.
3.  Attempted Exploitation of the Platform: The claim made here follows a known pattern of behavior where a user willingly participates in betting, and only after losing attempts to recover their funds by making accusations against the platform. This approach—expecting winnings to be honored while disputing losses—suggests an attempt to exploit the system rather than a genuine grievance.
4.  Account Restriction Based on Jurisdiction: The account was restricted once the user disclosed their location, as per our compliance obligations. However, at that time, their balance was already $0, meaning there were no funds to withdraw or "steal." Housebets has always honored withdrawals and will continue to do so. We operate with integrity, ensuring all transactions are processed fairly. This is not a case of withheld funds, but rather an attempt to misrepresent the facts after a series of losing bets.

This is our final response on the matter. We will not engage in further discussions regarding a clear attempt to exploit our platform. We encourage all users to play responsibly and ensure they comply with jurisdictional requirements before engaging with our platform.

My Response to Housebets:
You claim the account was restricted based on jurisdiction. However, this evidence clearly contradicts that claim. As shown in the screenshot, you were well aware of my location on February 28th. Despite this, my account remained active, and I was able to deposit and play until March 8th. It is convenient that you only restricted my account *after* I requested a withdrawal.

[The Cryptovator]

Are you talking about this housebets? Previously they were housebets.io and then transformed into housebets.com. I assume you are talking about this because the email you attached shows a dot-com website. However, here is their announcement thread, which has been inactive for a long time.

Announcement thread link: https://bitcointalk.org/index.php?topic=5449559.0

Their profile ID: https://bitcointalk.org/index.php?action=profile;u=3549463

Their announcement thread and profile have been inactive for a long time. I am curious how you found them and just kept depositing there. You haven't even tried to withdraw?

However sorry for your loss, you should check their reputation before making deposits there. I will tag them, but I don't think they will reply since they have been inactive for a long time.

[dypper]

Hi! Yes, HouseBets.com in this case.

I actually found HouseBets through an HLTV event, which made it seem like a legitimate platform.

However, despite this, I have yet to receive any response, and my issues with withdrawal and the banning remain unresolved.

I didn’t realize that their announcement thread and profile had been inactive for so long, but it’s becoming evident that this platform is no longer being properly managed. I appreciate you pointing this out, but I had no idea of their inactivity before depositing.

It’s very disheartening, and I hope others can avoid making the same mistake.

[dypper]

Housebets Scam - Funds Stolen & Richard Hogg’s Involvement

I am writing this post to expose how Housebets scammed me and how Richard Hogg, who has been listed as the CEO of Bridge Technologies B.V., responded directly to my formal complaint but refused to take any responsibility.  

Summary of the Scam  
I deposited $7,500+ into Housebets between February 28 and March 8, 2025.  

- Before depositing, I asked their support if I was allowed to play from Portugal. They confirmed that I could.  
- I played normally, but once I requested a withdrawal, my account was suddenly restricted.  
- Soon after, I was completely banned from the platform, and my funds were stolen.  
- Housebets ignored all my attempts to contact them.  

I reported this fraudulent behavior to ANTILLEPHONE Services N.V., the supposed licensing authority in Curaçao.

Richard Hogg’s Direct Involvement & His Response  
To my surprise, Richard Hogg himself responded to my complaint.  

- Initially, he said he would investigate the issue.  
- Later, he replied that he was "informed" that I had multiple accounts and abused bonuses, which is completely false.  
- Housebets never provided any proof of these accusations.  

Richard Hogg’s response follows a common scam pattern:  

• They allow users to deposit and play without issue.  
  
• Once a withdrawal is requested, they suddenly fabricate accusations (multi-accounting, bonus abuse, or other vague excuses).  
  
• They ban the user and keep the funds, without presenting any solid evidence.  
  

Who is Richard Hogg?  
Richard Hogg has been publicly listed as the CEO of Bridge Technologies B.V., the company operating Housebets.  

Sources confirming this:  
🔗 https://rocketreach.co/richard-hogg-email_1496870  
🔗 https://www.crunchbase.com/person/richard-hogg-9a4c  

However, in his response to my complaint, he suddenly claimed that he is no longer affiliated with Housebets.  

If that is true:  
- Why did he respond directly to my complaint?  
- Why did he make excuses for Housebets instead of investigating my stolen funds?  

Legal Threats Against Me  
After I insisted on getting my money back and mentioned his involvement, Richard Hogg threatened me with legal action if I mentioned his name in any public forum.  

This is extremely suspicious.  
- If he has nothing to hide, why is he trying to silence me?  
- Instead of helping a victim of fraud, he is trying to intimidate me.  

Final Warning to All Users  
Housebets is operating a fraudulent scheme. They accept deposits, allow users to play, but will ban accounts once a withdrawal is requested.  

Richard Hogg's response shows that they will make up false accusations to justify stealing your money.  

DO NOT deposit in Housebets.  
DO NOT trust Richard Hogg’s excuses.  

If anyone else has been scammed by Housebets, I encourage you to share your experience.  
Let’s make sure they are exposed for their fraud.  


Some of emails of Mr Richard with threats included:

[CryptSafe]

Sorry about your experience OP I see you have a serious case here with this casino which has to be looked into but unfortunately, the casino's official announcement thread is not active, and their representative has not been active since last year. Maybe you could be patient a bit while waiting for reputable members to help you in this situation as they alone could intervene on this issue with the facts you have presented here to back it up. But it surprises me how long you have been on this platform and you still made such a mistake of not checking out for the casino on this platform before going ahead to make a deposit with them to play the game. I believe if you had done your research on them here, you would not have made such an error by making such a deposit with them.

[dypper]

I understand what you're saying, and sure, in hindsight, I could have done more research on this shady casino before depositing. But let’s be real—the issue here isn’t me making a mistake; it’s Housebets running a scam and stealing players’ funds.

At this point, I’m not stopping until I’ve at least exposed the entire web of shady businesses that Richard Hogg and Bridge Technologies B.V. are running. The guy made a huge mistake by responding to me—maybe he thought he could intimidate me into silence, but all he did was confirm his connection to the scam. And considering all the contradictions and empty threats he has thrown around, I wouldn’t say he’s the smartest CEO out there.

Wherever I see anything related to him or his businesses, I’ll be there, warning people about their fraudulent operations. It’s actually funny—he already went ahead and removed Bridge Technologies B.V. from his LinkedIn today. Guess the heat is getting to him. But scrubbing the internet won’t erase the truth.

I appreciate any reputable members who can step in and help push this case further. These scammers need to be held accountable.

That’s another funny thing—Housebets isn’t even listed on AskGamblers or CasinoGuru, which just confirms how shady their operation is. No transparency, no proper licensing oversight, just a scam hiding in the shadows.

I’ve already filed complaints on Trustpilot and will be reaching out to every relevant entity I can—from HLTV to partners of Richard’s other companies. I’ll make sure this entire web of fraud is brought to light.

Richard thought he could get away with this quietly, but he picked the wrong person to scam. I’ll keep exposing this mess until there’s nowhere left for them to hide.

[HousebetsIo]

What happened::
I played into Housebets between February 28 and March 8, 2025. On February 28, I contacted their support to ask whether I was allowed to use their platform from Portugal, and they confirmed that I could. However, eight days later, my account was suddenly restricted, and I was later fully banned from their platform without explanation.

I was also banned from their Discord, Telegram, and live chat support, making it impossible to communicate with them. They have kept all my deposited funds, and I was never able to withdraw anything before my account was blocked.

Amount Scammed:
9228.37
Payment Method:
USDC ERC20

Scammers Profile Link:
https://bitcointalk.org/index.php?action=profile;u=3549463

Proof of Payment:
https://etherscan.io/address/0x137a737733647b43B029B2236D1c1660ba4e5d44
https://i.ibb.co/GfC86qj8/Screenshot-2025-03-10-134109.png
0 withdrew: https://i.ibb.co/d4nybJtS/Screenshot-2025-03-10-134115.png

PM/Chat Logs:
https://i.ibb.co/pr1kT8sZ/Screenshot-2025-03-09-230446.png
https://i.ibb.co/SDY3dcDs/Screenshot-2025-03-09-231923.png

Additional Notes:

Hello everyone,

I want to share my experience with Housebets to warn others about their shady practices.

I made multiple deposits between February 28 and March 8, totaling 9228.37, and I never made a single withdrawal. Suddenly, after reaching out to their support regarding legal concerns, my account was banned without explanation and my funds stolen.

Timeline of Events:
Feb 28 – I contacted Housebets support to ask if I was allowed to play from Portugal. They confirmed that I could.
Feb 28 – Mar 8 – I continued depositing and playing as a regular user.
Mar 8 – After reaching out to them again, my account was restricted, and I was banned from their Discord, Telegram, and live chat support.
Mar 11 – I tried logging in and saw that my account was fully banned, with no way to access my funds or even communicate with them.
Evidence:
I have screenshots proving all my deposits, showing that I made zero withdrawals, and detailing how Housebets knowingly allowed me to play while later banning me and keeping my money.

Conclusion:
This is a clear case of a scam. They allowed me to deposit for over a week while knowing my location, only to ban me and keep my funds when I questioned their legality. Their lack of response and refusal to refund my deposits proves they are not a trustworthy platform.

🚨 If you value your funds, STAY AWAY from Housebets! 🚨

If anyone has advice on how to escalate this further, please let me know. I have already posted on Trustpilot and will continue reporting this fraud.

Official Response from Housebets

We take all claims seriously and strive to maintain transparency in our operations. However, in this case, the accusations made against Housebets are entirely misleading.
   1.   Player Responsibility
It is each player’s responsibility to ensure they are legally allowed to use our platform based on their jurisdiction. We provide clear terms of service, and it is up to the user to verify their compliance before engaging in any gameplay.
   2.   No Funds Were Blocked
At no point did Housebets block or withhold any funds from this player. The user in question made deposits, placed bets, and ultimately lost their balance through regular gameplay. There were no available funds in the account at the time it was restricted. We have never not processed a fair withdrawal.  
   3.   Attempted Exploitation of the Platform
The claim made here follows a known pattern of behavior where a user willingly participates in betting, and only after losing attempts to recover their funds by making accusations against the platform. This approach—expecting winnings to be honored while disputing losses—suggests an attempt to exploit the system rather than a genuine grievance.
   4.   Account Restriction Based on Jurisdiction
The account was restricted once the user disclosed their location, as per our compliance obligations. However, at that time, their balance was already $0, meaning there were no funds to withdraw or “steal.”

Housebets has always honoured withdrawals and will continue to do so. We operate with integrity, ensuring all transactions are processed fairly. This is not a case of withheld funds, but rather an attempt to misrepresent the facts after a series of losing bets.

This is our final response on the matter. We will not engage in further discussions regarding a clear attempt to exploit our platform.

We encourage all users to play responsibly and ensure they comply with jurisdictional requirements before engaging with our platform.

[dypper]

Dear Housebets,

I've read your official response, and while it sounds like a well-crafted attempt to deflect blame, the facts tell a completely different story.

1. Player Responsibility
I agree that players should verify the legality of using a platform. However, you conveniently left out the part where I explicitly asked your support team before depositing if I could play from Portugal—and they confirmed that it was fine. Now, you’re suddenly changing your stance based on jurisdiction, which seems like nothing more than another excuse to cover up your fraudulent activities.
Proof of Evidence ---> It was 28 February 2025 in Portugal, in your country it should be around the same day definetly not 10 March

2. No Funds Were Blocked
Your claim that I had no funds when my account was restricted is completely false. My account was restricted immediately after I requested a withdrawal, and there were still funds in my balance at that time. Saying otherwise is misleading and simply doesn’t match the timeline of events.

3. Attempted Exploitation
Accusing me of trying to exploit your platform is absurd. I’ve played and lost money in good faith while engaging with your platform. The moment I tried to withdraw, my account was banned. This is a scam pattern, not an “exploitation.” If your platform were legitimate, why would you block withdrawals once a player requests them?

4. Account Restriction Based on Jurisdiction
Proof of Evidence ---> https://i.ibb.co/SDY3dcDs/Screenshot-2025-03-09-231923.png
You were well aware of my location on February 28th, and my complaint is specifically about retrieving the funds I deposited after that date.
What’s even more suspicious is that despite knowing my location as of February 28th, you decided to close my account on March 10th,
It’s convenient that you suddenly restricted my account based on jurisdiction after I requested a withdrawal, especially when your support confirmed I could play from Portugal. As for the claim that I had a $0 balance when restricted—this is simply untrue, and you have not provided any evidence to support this claim.

Let’s be clear—Housebets and Bridge Technologies B.V. are trying to cover up their shady practices. The issue here isn’t about losing money in bets, it’s about having my account suddenly restricted and being unable to access my funds after making a legitimate withdrawal request.

I will continue to expose Housebets and its associated companies and CEO's fraudulent activities on every platform possible. This won’t end until my stolen funds are returned and until others are warned about this scam operation.


In summary, I’ve shown that on February 28th, you were aware of my nationality. All I ask is that you return the total amount of money deposited after that date, which is exactly: 7,505.93 USDC.

[Rating Place]

Dear Housebets,

I've read your official response, and while it sounds like a well-crafted attempt to deflect blame, the facts tell a completely different story.

1. Player Responsibility
I agree that players should verify the legality of using a platform. However, you conveniently left out the part where I explicitly asked your support team before depositing if I could play from Portugal—and they confirmed that it was fine. Now, you’re suddenly changing your stance based on jurisdiction, which seems like nothing more than another excuse to cover up your fraudulent activities.
Proof of Evidence ---> It was 28 February 2025 in Portugal, in your country it should be around the same day definetly not 10 March

2. No Funds Were Blocked
Your claim that I had no funds when my account was restricted is completely false. My account was restricted immediately after I requested a withdrawal, and there were still funds in my balance at that time. Saying otherwise is misleading and simply doesn’t match the timeline of events.

3. Attempted Exploitation
Accusing me of trying to exploit your platform is absurd. I’ve played and lost money in good faith while engaging with your platform. The moment I tried to withdraw, my account was banned. This is a scam pattern, not an “exploitation.” If your platform were legitimate, why would you block withdrawals once a player requests them?

4. Account Restriction Based on Jurisdiction
Proof of Evidence ---> https://i.ibb.co/SDY3dcDs/Screenshot-2025-03-09-231923.png
You were well aware of my location on February 28th, and my complaint is specifically about retrieving the funds I deposited after that date.
What’s even more suspicious is that despite knowing my location as of February 28th, you decided to close my account on March 10th,
It’s convenient that you suddenly restricted my account based on jurisdiction after I requested a withdrawal, especially when your support confirmed I could play from Portugal. As for the claim that I had a $0 balance when restricted—this is simply untrue, and you have not provided any evidence to support this claim.

Let’s be clear—Housebets and Bridge Technologies B.V. are trying to cover up their shady practices. The issue here isn’t about losing money in bets, it’s about having my account suddenly restricted and being unable to access my funds after making a legitimate withdrawal request.

I will continue to expose Housebets and its associated companies and CEO's fraudulent activities on every platform possible. This won’t end until my stolen funds are returned and until others are warned about this scam operation.


In summary, I’ve shown that on February 28th, you were aware of my nationality. All I ask is that you return the total amount of money deposited after that date, which is exactly: 7,505.93 USDC.

Housebets needs to post your betting history to determine if your balance was 0 or not.

[dypper]

Dear Housebets,

I've read your official response, and while it sounds like a well-crafted attempt to deflect blame, the facts tell a completely different story.

1. Player Responsibility
I agree that players should verify the legality of using a platform. However, you conveniently left out the part where I explicitly asked your support team before depositing if I could play from Portugal—and they confirmed that it was fine. Now, you’re suddenly changing your stance based on jurisdiction, which seems like nothing more than another excuse to cover up your fraudulent activities.
Proof of Evidence ---> It was 28 February 2025 in Portugal, in your country it should be around the same day definetly not 10 March

2. No Funds Were Blocked
Your claim that I had no funds when my account was restricted is completely false. My account was restricted immediately after I requested a withdrawal, and there were still funds in my balance at that time. Saying otherwise is misleading and simply doesn’t match the timeline of events.

3. Attempted Exploitation
Accusing me of trying to exploit your platform is absurd. I’ve played and lost money in good faith while engaging with your platform. The moment I tried to withdraw, my account was banned. This is a scam pattern, not an “exploitation.” If your platform were legitimate, why would you block withdrawals once a player requests them?

4. Account Restriction Based on Jurisdiction
Proof of Evidence ---> https://i.ibb.co/SDY3dcDs/Screenshot-2025-03-09-231923.png
You were well aware of my location on February 28th, and my complaint is specifically about retrieving the funds I deposited after that date.
What’s even more suspicious is that despite knowing my location as of February 28th, you decided to close my account on March 10th,
It’s convenient that you suddenly restricted my account based on jurisdiction after I requested a withdrawal, especially when your support confirmed I could play from Portugal. As for the claim that I had a $0 balance when restricted—this is simply untrue, and you have not provided any evidence to support this claim.

Let’s be clear—Housebets and Bridge Technologies B.V. are trying to cover up their shady practices. The issue here isn’t about losing money in bets, it’s about having my account suddenly restricted and being unable to access my funds after making a legitimate withdrawal request.

I will continue to expose Housebets and its associated companies and CEO's fraudulent activities on every platform possible. This won’t end until my stolen funds are returned and until others are warned about this scam operation.


In summary, I’ve shown that on February 28th, you were aware of my nationality. All I ask is that you return the total amount of money deposited after that date, which is exactly: 7,505.93 USDC.

Housebets needs to post your betting history to determine if your balance was 0 or not.

No, their response simply highlights their dishonesty. They claim my account was closed due to my location, Portugal, and that I was blocked immediately upon discovery. However, I've provided evidence – the February 28th email and transaction history from February 28th to March 8th – demonstrating substantial deposits of over $7,500 after they allegedly knew my location. This directly contradicts their claim. I am now solely focused on recovering the $7,500, as they should have restricted my account on February 28th, not March 10th, if their stated reason were true.

I find it funny that their CEO told me that the reason of the account closure was different lool:


He seems very surprised that I used crypto on his casino that accepts only........... crypto lol.

[Rating Place]

Dear Housebets,

I've read your official response, and while it sounds like a well-crafted attempt to deflect blame, the facts tell a completely different story.

1. Player Responsibility
I agree that players should verify the legality of using a platform. However, you conveniently left out the part where I explicitly asked your support team before depositing if I could play from Portugal—and they confirmed that it was fine. Now, you’re suddenly changing your stance based on jurisdiction, which seems like nothing more than another excuse to cover up your fraudulent activities.
Proof of Evidence ---> It was 28 February 2025 in Portugal, in your country it should be around the same day definetly not 10 March

2. No Funds Were Blocked
Your claim that I had no funds when my account was restricted is completely false. My account was restricted immediately after I requested a withdrawal, and there were still funds in my balance at that time. Saying otherwise is misleading and simply doesn’t match the timeline of events.

3. Attempted Exploitation
Accusing me of trying to exploit your platform is absurd. I’ve played and lost money in good faith while engaging with your platform. The moment I tried to withdraw, my account was banned. This is a scam pattern, not an “exploitation.” If your platform were legitimate, why would you block withdrawals once a player requests them?

4. Account Restriction Based on Jurisdiction
Proof of Evidence ---> https://i.ibb.co/SDY3dcDs/Screenshot-2025-03-09-231923.png
You were well aware of my location on February 28th, and my complaint is specifically about retrieving the funds I deposited after that date.
What’s even more suspicious is that despite knowing my location as of February 28th, you decided to close my account on March 10th,
It’s convenient that you suddenly restricted my account based on jurisdiction after I requested a withdrawal, especially when your support confirmed I could play from Portugal. As for the claim that I had a $0 balance when restricted—this is simply untrue, and you have not provided any evidence to support this claim.

Let’s be clear—Housebets and Bridge Technologies B.V. are trying to cover up their shady practices. The issue here isn’t about losing money in bets, it’s about having my account suddenly restricted and being unable to access my funds after making a legitimate withdrawal request.

I will continue to expose Housebets and its associated companies and CEO's fraudulent activities on every platform possible. This won’t end until my stolen funds are returned and until others are warned about this scam operation.


In summary, I’ve shown that on February 28th, you were aware of my nationality. All I ask is that you return the total amount of money deposited after that date, which is exactly: 7,505.93 USDC.

Housebets needs to post your betting history to determine if your balance was 0 or not.

No, their response simply highlights their dishonesty. They claim my account was closed due to my location, Portugal, and that I was blocked immediately upon discovery. However, I've provided evidence – the February 28th email and transaction history from February 28th to March 8th – demonstrating substantial deposits of over $7,500 after they allegedly knew my location. This directly contradicts their claim. I am now solely focused on recovering the $7,500, as they should have restricted my account on February 28th, not March 10th, if their stated reason were true.

I find it funny that their CEO told me that the reason of the account closure was different lool:


He seems very surprised that I used crypto on his casino that accepts only........... crypto lol.

Ignore when it happened, was your balance 0 as Housebets claims?

2.   No Funds Were Blocked
At no point did Housebets block or withhold any funds from this player. The user in question made deposits, placed bets, and ultimately lost their balance through regular gameplay. There were no available funds in the account at the time it was restricted. We have never not processed a fair withdrawal. 

[dypper]

No, my balance was never consistently zero. Furthermore, I had accumulated bonuses that I was attempting to retrieve, and my withdrawal attempts had consistently failed.

However, I want to emphasize their stated reason for the account closure: my location. They claimed it was due to my location. Therefore, I demand a full refund from the moment they were aware of my location, which I have proven was February 28th, not March 10th.

Additionally, it's important to note that Housebets' platform involves a bonus system. My deposits were made in USDC, but these bonuses could only be converted to USDT. This meant I consistently held balances in three currencies: USDC, USDT, and bonus funds. This further contradicts the claim of a zero balance.

[Rating Place]

No, my balance was never consistently zero. Furthermore, I had accumulated bonuses that I was attempting to retrieve, and my withdrawal attempts had consistently failed.

However, I want to emphasize their stated reason for the account closure: my location. They claimed it was due to my location. Therefore, I demand a full refund from the moment they were aware of my location, which I have proven was February 28th, not March 10th.

Additionally, it's important to note that Housebets' platform involves a bonus system. My deposits were made in USDC, but these bonuses could only be converted to USDT. This meant I consistently held balances in three currencies: USDC, USDT, and bonus funds. This further contradicts the claim of a zero balance.

on the very last day that you could see your balance, what was the balance?

[dypper]

Im not sure because I was disconnected.i had pending open bets (some multiples) but I had at least around 28 usdc. Before it I made withdraw attempts that failed. I just want my deposit sum since the moment they were aware that I was from Portugal - because this is the reason for the account closure.

So they just need to stick with their own words, terms and facts - they knew it on 28 February and they even sent me an email about that on that specific day.
Before depositing anything I contacted them through chat querying exactly if they would allow me from Portugal or not.
Unfortunately I havent screenshots of those chats... But I received that email from them starting they would allow it.

I only need my deposit sum made after that at least. They can keep the rest for charity or more scams.

Funny point: housebets answered here even without asking my Account ID seems like Mr Richard is doing his job.

[Rating Place]

Im not sure because I was disconnected.i had pending open bets (some multiples) but I had at least around 28 usdc. Before it I made withdraw attempts that failed. I just want my deposit sum since the moment they were aware that I was from Portugal - because this is the reason for the account closure.

So they just need to stick with their own words, terms and facts - they knew it on 28 February and they even sent me an email about that on that specific day.
Before depositing anything I contacted them through chat querying exactly if they would allow me from Portugal or not.
Unfortunately I havent screenshots of those chats... But I received that email from them starting they would allow it.

I only need my deposit sum made after that at least. They can keep the rest for charity or more scams.

Funny point: housebets answered here even without asking my Account ID seems like Mr Richard is doing his job.

I take the players side when in doubt, but here Housebets is right in as far as your claim. They only owe you $28 USDC or whatever your balance was after the open plays.

You can’t go back and collect those losses.

[dypper]

Housebets stated my account was closed due to my location, Portugal. I have proven they were aware of my location on February 28th. Therefore, their own stated policy dictates a refund from that date, not from the moment of account closure on March 8th. The $7,500 represents deposits made after they knew my location, which they explicitly stated was the reason for the account closure.

To clarify:
* February 28th: Housebets confirms betting from Portugal is legal.
* February 28th - March 8th: I deposit over $7,500.
* March 8th: Account is closed due to location.
* This is a clear contradiction. If location was the issue, the account should have been closed on February 28th.

My claim is not about recovering losses. It is about holding Housebets accountable to their own stated reason for closing my account. They said it was due to my location. Therefore, all deposits made after they knew my location should be refunded.

Furthermore, as mentioned previously, I always had a balance of bonus funds and USDT, along with the deposited USDC. The claim of a zero balance is simply false.

I remain firm in my demand for the $7,500 refund.

[Blossom15]

You played, you lost. You should move on. It seems like you're trying to free roll the casino.

[dypper]

This isn't about trying to get something for free.

Housebets provided confirmation that playing from my location was acceptable, then later used my location as the reason for closing my account.

They should be held accountable for that contradiction.

It's a matter of principle and ensuring companies are held to their own policies. Besides, it seems you're forgetting that I had a balance, pending bets, and bonuses to receive worth approximately $700 USD the following day. This should also be taken into account.


The community needs to be aware of this clear contradiction. Richard Hogg, who presents himself as CEO of Bridge Technologies B.V., has publicly denied any affiliation or involvement with Housebets. However, I present here irrefutable proof that directly contradicts his statements: an email (screenshot) sent by Richard Hogg himself, in which he responds to a specific complaint about Housebets. In this email, Richard Hogg not only acknowledges the existence of Housebets but also engages in the response to the complaint, demonstrating direct knowledge and involvement with the company's operations. This evidence raises serious questions about Richard Hogg's credibility and the transparency of his statements. If he is willing to deny his connection with Housebets even when the evidence shows otherwise, what other information might he be omitting or distorting? It is crucial that the community is aware of this discrepancy and critically evaluates the information provided by Richard Hogg and associated companies.

[dypper]

So far, Housebets continues to keep the silence.

I was banned from their Telegram and Discord channels right after identifying my account. As of today, I have received no further communication from their support team.

I have continued to document all communication attempts and have been researching dispute resolution methods within the online gambling industry, specifically concerning the regulatory process for the relevant jurisdictions. Unfortunately, it seems the Gaming Control Board does not answer customer claims. I have already contacted SBGOK, but processing will be delayed due to their high volume of cases.

I am still hoping for insights from the community regarding alternative approaches or similar experiences.

[dypper]

Does anyone got any idea how to make a complaint about it besides sending emails to General Inquiry -> info@gcb.cw ?

For complaints, please note that the GCB does not handle disputes between players and gaming operators. For more information, you can click here.