❗️Issues on BC.Game with Withdrawal and Wagering Requirements - Seeking Advice

[yahoo62278]

Hello me702,

Can you please let us know your UID through PM? We will try to consult your issue with our departments.

69659365 , I am prepared to undergo any necessary verification, but please check that I haven't done anything wrong.

Hello, me702,

Thank you for the UID.

Upon taking the matter to our team, we learned that the restriction was imposed upon your account by our sportsbook provider following their flag of suspicios bets. We unfortunately can not overturn this limitation.

However, the limit being imposed into the account is only on the sportsbetting. The casino section is free of limitation. May we suggest you to try our casino games and complete the wagering requirement by playing in our varieties of games?

dear support, I express my gratitude for your interest in solving the problem
unfortunately, having faith in the safety of funds, I made a deposit of such an amount only for sports betting, since their result can be analyzed, I do not play in a casino, for me this is equivalent to losing money, I kindly ask you to contact the provider since this undermines the trust in your platform for a person who did not violate its rules.

if you can't guarantee the work of your provider or it doesn't depend on you(mean BC.game ) at all, then I ask for a refund.

Thank you in advance for your assistance.

If the wager requirement is only 1x and the casino is open to you, why not go place some dice bets at the min cash out? You should be able to wager fairly quick with minimal losses. Just an idea.

[me702]

Hello me702,

Can you please let us know your UID through PM? We will try to consult your issue with our departments.

69659365 , I am prepared to undergo any necessary verification, but please check that I haven't done anything wrong.

Hello, me702,

Thank you for the UID.

Upon taking the matter to our team, we learned that the restriction was imposed upon your account by our sportsbook provider following their flag of suspicios bets. We unfortunately can not overturn this limitation.

However, the limit being imposed into the account is only on the sportsbetting. The casino section is free of limitation. May we suggest you to try our casino games and complete the wagering requirement by playing in our varieties of games?

dear support, I express my gratitude for your interest in solving the problem
unfortunately, having faith in the safety of funds, I made a deposit of such an amount only for sports betting, since their result can be analyzed, I do not play in a casino, for me this is equivalent to losing money, I kindly ask you to contact the provider since this undermines the trust in your platform for a person who did not violate its rules.

if you can't guarantee the work of your provider or it doesn't depend on you(mean BC.game ) at all, then I ask for a refund.

Thank you in advance for your assistance.

If the wager requirement is only 1x and the casino is open to you, why not go place some dice bets at the min cash out? You should be able to wager fairly quick with minimal losses. Just an idea.

thanks for the idea, forgive me but I have never played in a casino, so your proposal sounds to me like losing all the money, because I can lose everything from the first bet (maybe I think so because of inexperience and hence the fear)

Again imagine you came to the service for one thing but you are FORCED to buy another(which you never needed), how would you feel? deceived? Moreover, it is not you who is to blame for this
What I'm asking is completely fair and honest, either let them remove the limits or return the money, in any other sports betting service they would do the same(specially after series of loss).

[yahoo62278]

Hello me702,

Can you please let us know your UID through PM? We will try to consult your issue with our departments.

69659365 , I am prepared to undergo any necessary verification, but please check that I haven't done anything wrong.

Hello, me702,

Thank you for the UID.

Upon taking the matter to our team, we learned that the restriction was imposed upon your account by our sportsbook provider following their flag of suspicios bets. We unfortunately can not overturn this limitation.

However, the limit being imposed into the account is only on the sportsbetting. The casino section is free of limitation. May we suggest you to try our casino games and complete the wagering requirement by playing in our varieties of games?

dear support, I express my gratitude for your interest in solving the problem
unfortunately, having faith in the safety of funds, I made a deposit of such an amount only for sports betting, since their result can be analyzed, I do not play in a casino, for me this is equivalent to losing money, I kindly ask you to contact the provider since this undermines the trust in your platform for a person who did not violate its rules.

if you can't guarantee the work of your provider or it doesn't depend on you(mean BC.game ) at all, then I ask for a refund.

Thank you in advance for your assistance.

If the wager requirement is only 1x and the casino is open to you, why not go place some dice bets at the min cash out? You should be able to wager fairly quick with minimal losses. Just an idea.

thanks for the idea, forgive me but I have never played in a casino, so your proposal sounds to me like losing all the money, because I can lose everything from the first bet (maybe I think so because of inexperience and hence the fear)

Again imagine you came to the service for one thing but you are FORCED to buy another(which you never needed), how would you feel? deceived? Moreover, it is not you who is to blame for this
What I'm asking is completely fair and honest, either let them remove the limits or return the money, in any other sports betting service they would do the same(specially after series of loss).

What I am saying is make several small bets at the minimum multiplier. You may lose some money(likely you will), but you would definitely not lose even close to the whole amount.

Your issue is you likely did not read the ToS and there is a reason your bet sizes were limited on sports. Were you limited on another site and tried to bypass that by moving to a different site? No need to answer that. Now you have to abide by the sites rules and complete the wager requirement and make your wd. If you had read the terms you would know the wager requirement and you may not have risked 3k.

[me702]

Hello me702,

Can you please let us know your UID through PM? We will try to consult your issue with our departments.

69659365 , I am prepared to undergo any necessary verification, but please check that I haven't done anything wrong.

Hello, me702,

Thank you for the UID.

Upon taking the matter to our team, we learned that the restriction was imposed upon your account by our sportsbook provider following their flag of suspicios bets. We unfortunately can not overturn this limitation.

However, the limit being imposed into the account is only on the sportsbetting. The casino section is free of limitation. May we suggest you to try our casino games and complete the wagering requirement by playing in our varieties of games?

dear support, I express my gratitude for your interest in solving the problem
unfortunately, having faith in the safety of funds, I made a deposit of such an amount only for sports betting, since their result can be analyzed, I do not play in a casino, for me this is equivalent to losing money, I kindly ask you to contact the provider since this undermines the trust in your platform for a person who did not violate its rules.

if you can't guarantee the work of your provider or it doesn't depend on you(mean BC.game ) at all, then I ask for a refund.

Thank you in advance for your assistance.

If the wager requirement is only 1x and the casino is open to you, why not go place some dice bets at the min cash out? You should be able to wager fairly quick with minimal losses. Just an idea.

thanks for the idea, forgive me but I have never played in a casino, so your proposal sounds to me like losing all the money, because I can lose everything from the first bet (maybe I think so because of inexperience and hence the fear)

Again imagine you came to the service for one thing but you are FORCED to buy another(which you never needed), how would you feel? deceived? Moreover, it is not you who is to blame for this
What I'm asking is completely fair and honest, either let them remove the limits or return the money, in any other sports betting service they would do the same(specially after series of loss).

What I am saying is make several small bets at the minimum multiplier. You may lose some money(likely you will), but you would definitely not lose even close to the whole amount.

Your issue is you likely did not read the ToS and there is a reason your bet sizes were limited on sports. Were you limited on another site and tried to bypass that by moving to a different site? No need to answer that. Now you have to abide by the sites rules and complete the wager requirement and make your wd. If you had read the terms you would know the wager requirement and you may not have risked 3k.

https://streamable.com/rfeqec please check the video, am not limited I can't bet at all, am ok with wager, if they let me bet on sports

[Saint-loup]

I understand your frustration, because usually bettors get limited when they've won too much money on several bets. But here it seems your Profit and Loss is negative. That's quite unsual for a restriction. Unfortunately I think you'll have no other solution to play at some casino games even if you think it's unfair. You can try to find to some slots with a low volatility and a high RTP. You can also play to a baccarat game, the house edge is low and the volatility is not strong.