Jackpot.bet stalling to pay out $91,885.33 USDT [SOLVED]

[just4kicks]

Hello!
I am writing this topic on behalf of a friend who has been done dirty by jackpot.bet casino.
She's also a well known player around the community and been in the gambling scene for years.
She doesn't have a bitcointalk account (yet).

She is emotionally destroyed because of this situation. It has really been weighing her down so the goal of this topic is to get eyes on this and hopefully resolve the issue asap. She hasn't got a good night sleep in almost a week!

Kpkplol: "I won $100,000 playing Keno after hitting two 500x payouts on a $100 bet. My account was locked afterward, and I was told the risk team needed up to 72 hours to verify my bets. Three days later, I received an email stating my account was placed in "withdrawal-only mode" and I could withdraw my winnings. However, after two more days, my withdrawal is still in "processing," and I’ve received little to no communication from JackpotBet. Despite being cleared to withdraw, my funds have not been released, and the situation remains unresolved. The owner keeps telling me he has no specifics about what's happening, which I find very strange since it’s his casino."

Video of deposits: https://drive.google.com/file/d/15lvJ-93KlcBKIhpaZ7LPxR3a7aWO9NOg/view?usp=sharing

So at first jackpot.bet didn't lock her account for 3 days - using predatory techniques aka stalling in hopes for her to lose it. Gotta give her credit that she didn't tilt her balance!
Now after the compliance team has put her account in withdraw only mode she still hasn't received her withdraws and the site is still stalling with payouts!

The main problem of this case is unethical business practices. I do get that casinos need to investigate bets from time to time, but more over - if the user is playing a provably fair game what is there to investigate!? Case is simple really, just pay the girl!

Her username at jackpot.bet: kpkplol

I will provide updates to this case as soon as I get them and if kpkplol and jackpot.bet solve this I will let the community know.

It would be really nice to an offical rep here on this thread, thank you!

[ultraBTC]

It would be really nice to an offical rep here on this thread, thank you!

Have you tried contacting the OP from their ANN thread? Here it is: https://bitcointalk.org/index.php?topic=5517594

They are a relatively new online casino, licensed by Anjouan. Their TOC includes a statement about daily/monthly withdrawal limits, but it’s unclear what exactly qualifies as a “flagged” account:

7.11. If your account is flagged, the customer may only withdraw the maximum amount of the equivalent of virtual currency of EUR 10,000 (in any 24 hour) and a maximum amount of the equivalent of virtual currency of EUR 50,000 in a 30-day period unless explicitly agreed by us.

Hope it gets resolved soon for your friend.

[just4kicks]

It would be really nice to an offical rep here on this thread, thank you!

Have you tried contacting the OP from their ANN thread? Here it is: https://bitcointalk.org/index.php?topic=5517594

They are a relatively new online casino, licensed by Anjouan. Their TOC includes a statement about daily/monthly withdrawal limits, but it’s unclear what exactly qualifies as a “flagged” account:

7.11. If your account is flagged, the customer may only withdraw the maximum amount of the equivalent of virtual currency of EUR 10,000 (in any 24 hour) and a maximum amount of the equivalent of virtual currency of EUR 50,000 in a 30-day period unless explicitly agreed by us.

Hope it gets resolved soon for your friend.

Thanks for pointing out this one, however according to my friend her latest 50k withdraw was over 30 days ago.

Also thank you for the ANN I will send the OP of that thread a message referring to this topic.

EDIT - the OP of that thread was Last Active:   January 12, 2025, 09:50:06 PM , so I doubt there's a reply coming from that person.

[AHOYBRAUSE]

Sad to see this but I must also say I am not surprised. Basically almost every casino that sponsored total degen streams like bossmanjack and goobr (or whatever his name is) is sketchy as fk.
If you ever win big you can only pray to receive your money since these sites don't really have big bankrolls to pay out big winners. And yeah, what they are trying to do is more than obvious, playing on time hoping the player keeps gambling and loses it all back quick.
Would be interesting to see a wallet address owned by jackpot, just to see if they actually have money.

[just4kicks]

Sad to see this but I must also say I am not surprised. Basically almost every casino that sponsored total degen streams like bossmanjack and goobr (or whatever his name is) is sketchy as fk.
If you ever win big you can only pray to receive your money since these sites don't really have big bankrolls to pay out big winners. And yeah, what they are trying to do is more than obvious, playing on time hoping the player keeps gambling and loses it all back quick.
Would be interesting to see a wallet address owned by jackpot, just to see if they actually have money.

I'm sure they have money, just by looking at site weekly wager race I can see 10m volume.
Theoretical RTP on 99% would suggest that site has made 100k past week, but it should be higher than that since not all players just play originals.
Safe to say they make 150k-200k per week.

Someone did actually look up their wallet balances, if I get them I'll show them.

[ultraBTC]

Do the regular support channels — live chat, email, Telegram, or anything else — actually respond to her messages, or give any ETA on the payment?

From your screenshot, the "up to 3 days" investigation timeframe has already passed, and she hasn’t been flagged for any T&C violations or similar issues. Also, from the second screenshot, it looks like she’s allowed to withdraw, just not to play — so no red flags there either.

The good thing is she’s had some successful larger withdrawals in the past, but if they’re not communicating or keeping her updated, that’s not a great sign.

[dimonstration]

The only thing you can do now is to wait. Despite playing on a provably fair system there’s still a chance for a loophole that’s why they are trying to investigate on your bet especially you hit x500 with 100$ multiple times for a short period of time.

I hope you get your money soon. This casino doesn’t have an active representative here so no one can help you and the only thing you can do here is to serve as warning to other user to avoid this casino.

[The Cryptovator]

So the summary of the post is your withdrawal is still processing. I can't see the withdrawal request date, so I don't know how long you have been waiting. If it isn't confirmed, it means they haven't released the withdrawal. I haven't any experience with them. How long do they need to process a normal withdrawal?

However, it seems they aren't going to send your funds since all the transactions they keep on processing only. I don't expect a response from them, because their representative was last active in January. So unless they activate again, we can't expect a reply. You can create sounds on their other social media as well. Contact support and mail with this scam accusation thread; ask them to reply here. I will come back here to see the response.

[JeromeTash]

I am so sorry to your friend for experiencing that. 91K USDT is a huge amount of money and judging from the deposit history, she was really a loyal customer. This is why I hate small casinos. They're probably either trying to stall as they have no money to pay out, or they are just scammers

Lets given them a few more days and see.

EDIT - the OP of that thread was Last Active:   January 12, 2025, 09:50:06 PM , so I doubt there's a reply coming from that person.

Send him a PM too. Maybe he could get a message notification from the forum via his email inbox

[r_victory]

The site is still active (I know it doesn't mean anything), have you tried their support? I'm sorry about what happened, it's really worrying, it's a large amount to ignore. Due to the OP's lack of activity, it's even more worrying. No matter how reputable a site is, I don't trust depositing such a large amount, imagine on a site that hasn't even built its reputation yet?

I hope you can get this sorted out!

[just4kicks]

No update yet.
With digging I have found so far: site is managed by 2 individuals, both are going in circles with the communication.

It would give so much more clarity if they would just come to this thread and give an official reply, I assure you they have seen it.

I have not been hostile in this thread towards the site, I am simply asking them to pay out legitimate winnings to my friend.

If there hasn't been some sort of agreement to pay the winner by Monday evening 20:00 Dubai time then I am considering to throw all my research on these individuals here.

How lightly does bitcointalk take doxxing?

I'm not trying to be hostile in any way, but if they simply can't come to an agreement to pay then - they are scammers and it's okay that the world knows about them?

[JeromeTash]

If there hasn't been some sort of agreement to pay the winner by Monday evening 20:00 Dubai time then I am considering to throw all my research on these individuals here.

How lightly does bitcointalk take doxxing?

I'm not trying to be hostile in any way, but if they simply can't come to an agreement to pay then - they are scammers and it's okay that the world knows about them?

It's not allowed in the general boards, but you can post such information in the investigations board and it will be all good. So I suggest when you are ready, just create a thread in that board

This post can also help guide you a bit - New investigations board & restrictions on posting personal information

[just4kicks]

Some development - see screenshot below.
How long would you reckon this kind of "investigation" should take? Surely not 7 days like it's been so far.




It's not like she's a L33T H4XX0r who will somehow get ur server seed and decodes the hash to see upcoming results lol. It's pretty funny you state this, because from screenshots you can clearly see that she's playing on phone.

[AHOYBRAUSE]

Some development - see screenshot below.
How long would you reckon this kind of "investigation" should take? Surely not 7 days like it's been so far.




It's not like she's a L33T H4XX0r who will somehow get ur server seed and decodes the hash to see upcoming results lol. It's pretty funny you state this, because from screenshots you can clearly see that she's playing on phone.

She made the screenshots on the phone, doesn't necessarily mean she was playing on the phone as well. But that's just a side not and not important.

The statement is quite vague to say the least. When players are losing there is never an "audit" but when they are winning there suddenly is. Everything is working well until someone wins. What a silly excuse to not pay, especially when we are talking about their house original games. It's all bullshxt if you ask me, they are just stalling.

Also happy to see that rainsteam telegram channel is also sharing this story. They have a quite big following with almost 21k member in their group.

[ryzaadit]

The statement is quite vague to say the least. When players are losing there is never an "audit" but when they are winning there suddenly is. Everything is working well until someone wins. What a silly excuse to not pay, especially when we are talking about their house original games. It's all bullshxt if you ask me, they are just stalling.

Don't forget, the game is their original game and they send to third-party auditor to be check ?

I mean, be real the game is being played is the original games not a game from third parties provider while they needed to be check or make sure the bets was legits from the provider side.


@OP, did you passed all verification ? Just my two cent, I hope the balance is locked at the time you are withdraw (can't be played at all). There always have some story, casino will buying some times for user..... making the user to bet their winning back to the casino and lose them all. I hope your issue can be solved.

[just4kicks]

The statement is quite vague to say the least. When players are losing there is never an "audit" but when they are winning there suddenly is. Everything is working well until someone wins. What a silly excuse to not pay, especially when we are talking about their house original games. It's all bullshxt if you ask me, they are just stalling.

Don't forget, the game is their original game and they send to third-party auditor to be check ?

I mean, be real the game is being played is the original games not a game from third parties provider while they needed to be check or make sure the bets was legits from the provider side.


@OP, did you passed all verification ? Just my two cent, I hope the balance is locked at the time you are withdraw (can't be played at all). There always have some story, casino will buying some times for user..... making the user to bet their winning back to the casino and lose them all. I hope your issue can be solved.

After doing some research I have found some 3rd party RNG/RTP auditor companies for example iTechlabs.
The whole scene would have more clarification if the casino owners could prove that indeed the audit is coming and show some proof of 3rd party compliance agreement for this case.
Which we do not have.

[khaled0111]

She made the screenshots on the phone, doesn't necessarily mean she was playing on the phone as well. But that's just a side not and not important.

Judging by how well-constructed the main post is, and by going through OP’s previous posts, he seems to be a smart person who knows how things work in this industry. So, using the "phone" argument feels a bit off. But as you said, this is irrelevant right now.

I'm not trying to defend the casino, but hitting such a high multiplier and winning this huge amount of money in two consecutive bets is necessarily going to raise suspicions and trigger any casino's anti-cheat system.

I mean, be real the game is being played is the original games not a game from third parties provider while they needed to be check or make sure the bets was legits from the provider side.

In fact, vulnerabilities and loopholes are more common in original games than in those from third-party providers.

What I blame the casino for is refusing to disclose the name of the third-party auditor and not providing an ETA on when the investigation will be concluded. However, such investigations usually take more than three days.

[just4kicks]

Judging by how well-constructed the main post is, and by going through OP’s previous posts, he seems to be a smart person who knows how things work in this industry. So, using the "phone" argument feels a bit off. But as you said, this is irrelevant right now.

I'm not trying to defend the casino, but hitting such a high multiplier and winning this huge amount of money in two consecutive bets is necessarily going to raise suspicions and trigger any casino's anti-cheat system.

It's not 2 consecutive bets, the bets are around 30 minute apart. You can see timestamp on bets.

[TheGoobr]

Sad to see this but I must also say I am not surprised. Basically almost every casino that sponsored total degen streams like bossmanjack and goobr (or whatever his name is) is sketchy as fk.
If you ever win big you can only pray to receive your money since these sites don't really have big bankrolls to pay out big winners. And yeah, what they are trying to do is more than obvious, playing on time hoping the player keeps gambling and loses it all back quick.
Would be interesting to see a wallet address owned by jackpot, just to see if they actually have money.

You're talking about me, TheGoobr. I was paid by Jackpot.bet to promote their site for many months

I do not promote shitty casinos. I've only ever promoted casinos that I KNOW are fair, honest, and operate in a way that I agree with.

Jackpot.bet does not operate like a traditional casino. They pay out pretty much instantly 99.9% of the time. I do not condone casinos investigating wins - I think in almost all cases it should be paid instantly, but I can tell you for a fact that Jackpot is not a scam in any way.

The best thing to do it to let them investigate and keep a line of communication to ensure a resolution is reached in a timely manner.

[kalexsuao]

Sad to see this but I must also say I am not surprised. Basically almost every casino that sponsored total degen streams like bossmanjack and goobr (or whatever his name is) is sketchy as fk.
If you ever win big you can only pray to receive your money since these sites don't really have big bankrolls to pay out big winners. And yeah, what they are trying to do is more than obvious, playing on time hoping the player keeps gambling and loses it all back quick.
Would be interesting to see a wallet address owned by jackpot, just to see if they actually have money.

I'm sure they have money, just by looking at site weekly wager race I can see 10m volume.
Theoretical RTP on 99% would suggest that site has made 100k past week, but it should be higher than that since not all players just play originals.
Safe to say they make 150k-200k per week.

Someone did actually look up their wallet balances, if I get them I'll show them.

I am not going to say much more than what I say here because I don't want to reveal my identity or who I am on the site.

I have very strong evidence that they have house accounts running up their own leaderboards to make real players wager more and lose money. You can observe this on the last day of the weekly leaderboards. Last week nearly 10M was wagered in one day. Same thing happened today but smaller, and basically every last day of the leaderboard for past weeks. The biggest tell is one of the hidden accounts could wager 5M in a few hours on 1.01x low risk games (clearly just wagering for lb, not gambling) and stop just shy of 1st place which is another hidden who have wagered similar amounts in a short span of time. They never compete against each other and just stay a little ahead of the real player to make them gamble more. Sometimes they also play blackjack, and you can check deposits and withdrawals from Jackpot hot wallet for that particular coin and find no similar sized deposits or withdrawals in recent times despite the accounts doing 1k-2k+ hands. It's more likely than not the balance was just added to their account without ever depositing and withdrawing. There are many other little things as well that support this.