rstake (OP)
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Activity: 19
Merit: 1
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April 07, 2025, 05:46:04 PM Last edit: April 08, 2025, 01:14:57 PM by rstake Merited by The Cryptovator (1) |
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The case concerns the casino razed.com. I created an account at this casino some time ago — I deposited around $500, won a total of $1200, and requested a withdrawal. That’s when the problems started. I was asked to verify my account — initially level 2. I submitted all the required documents. The approval process took an unusually long time but was eventually completed successfully. Next, I was asked for level 3 verification, which involved proving the source of my funds. Since I’m an entrepreneur, the process was a bit complicated, and I spent half a day explaining everything. A few hours after my documents were accepted and I was informed that the account had been fully verified, my withdrawal requests were rejected, and all my bets were refunded. Additionally, I received a message saying I had 24 hours to withdraw the deposit amount, or it would be confiscated. Shortly after, my account was banned. Live support claims that their systems detected duplicate activity on my account. Of course, I was not provided with any proof to justify such accusations. The amount I’m seeking to recover is: $1200 (winnings) - $500 (deposit, which they returned) = $700 USD. Proofs: https://talkimg.com/images/2025/04/08/xwkyG.jpeghttps://talkimg.com/images/2025/04/08/xwELP.jpeghttps://talkimg.com/images/2025/04/08/xwNTc.jpeghttps://talkimg.com/images/2025/04/08/xwFa2.jpeghttps://talkimg.com/images/2025/04/08/xw3Gj.jpeghttps://talkimg.com/images/2025/04/08/xwIeq.jpeghttps://talkimg.com/images/2025/04/08/xwvKD.jpeghttps://talkimg.com/images/2025/04/08/xwysZ.jpeghttps://talkimg.com/images/2025/04/08/xwfHf.jpeghttps://talkimg.com/images/2025/04/08/xwJ78.jpeghttps://talkimg.com/images/2025/04/08/xwja3.jpeghttps://talkimg.com/images/2025/04/08/xwrtw.jpeghttps://talkimg.com/images/2025/04/08/xw1L9.jpeghttps://talkimg.com/images/2025/04/08/xwLqN.jpeg
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Alphakilo
Sr. Member
  
Offline
Activity: 1036
Merit: 314
⭐ Razed.com ⭐ The Best Crypto Casino
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April 07, 2025, 07:13:09 PM |
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Last year there were some good reviews and also bad reviews similar to yours that I read here.
I don't know how this usually works but I tell you to reach out to people who had made similar complaints about this casino in the past and ask them how they were able to get it resolved.
Some of us here don't know what to tell you. Ours is to read and take note so that we don't fall victims to any time of scams non-reputable casinos.
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Ojima-ojo
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April 07, 2025, 07:18:34 PM |
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When a casino unnecessarily asks for documents it means they're looking for a way to keep holding your money for their purposes, and $1200 is still a very small amount of withdrawal that even a level one verification should approve on many casinos.
Being unnecessary though with KYC is another clear sign of a scam attempt and for sure you should look out for any of such casinos.
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rstake (OP)
Newbie
Offline
Activity: 19
Merit: 1
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April 07, 2025, 07:21:50 PM |
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That is true guys, I do not really believe that I will receive my funds (of course it would be awesome). But it is my main goal to stop doing business with such parties and stop allowing them to steal our money. So to warn you
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Dunamisx
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April 07, 2025, 07:51:07 PM |
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I will suggest that the best place to post this complaint is on scam accusation board,
Regarding the first verification you made for level 2 of the kyc, which you did, were you able to make withdrawal after that or it was immediately after you completed for the level 3 was when you're subjected to level 3 as well a the same time, we need to know all these in other to be able to know where the fault is, and i hope you read well about their ToS before complaining and you don't violate on any of them.
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rstake (OP)
Newbie
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Activity: 19
Merit: 1
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April 07, 2025, 08:28:17 PM |
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I will suggest that the best place to post this complaint is on scam accusation board,
Regarding the first verification you made for level 2 of the kyc, which you did, were you able to make withdrawal after that or it was immediately after you completed for the level 3 was when you're subjected to level 3 as well a the same time, we need to know all these in other to be able to know where the fault is, and i hope you read well about their ToS before complaining and you don't violate on any of them.
no, I did not (violate T&C). Regarding the flow, I was requested to complete lvl 3 together with info that lvl 2 is completed.
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Bitcoin_Arena
Copper Member
Legendary
Offline
Activity: 2604
Merit: 2043
฿itcoin for all, All for ฿itcoin.
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April 07, 2025, 10:45:47 PM |
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What exactly do they mean by duplicate activity, though? Was it a case of multi accounting? Did they bother explaining in detail what it was about? Their ANN thread looks pretty inactive ( https://bitcointalk.org/index.php?topic=5509001) and the representative has not been online since February. But Please drop him a private massage as well, just in case.
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God Of Thunder
aka Learn Bitcoin
Legendary
Offline
Activity: 1218
Merit: 1417
Need a Campaign manager? TG: t.me/GodofThunderpro
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April 08, 2025, 09:12:22 AM |
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Hey rstake, Please follow the scam accusation format that is posted in this thread https://bitcointalk.org/index.php?topic=260073.0Please upload the JPEG version of the images on a well-known image hosting server such as imgbb. You can also use https://talkimg.com/, which is dedicated to forum users. No one is going to download these PDFs or take any risks. I assume you understand what I mean. Get back to your accusation. Did they mention what rules did you break? What did they mean by duplicate account? Does it mean they accuse you of using multiple accounts?
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ultraBTC
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April 08, 2025, 09:30:30 AM |
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Get back to your accusation. Did they mention what rules did you break? What did they mean by duplicate account? Does it mean they accuse you of using multiple accounts?
And I would add, did you use any of the bonuses? Place some more info related to your case.
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rstake (OP)
Newbie
Offline
Activity: 19
Merit: 1
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April 08, 2025, 11:05:53 AM |
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Hey rstake, Please follow the scam accusation format that is posted in this thread https://bitcointalk.org/index.php?topic=260073.0Please upload the JPEG version of the images on a well-known image hosting server such as imgbb. You can also use https://talkimg.com/, which is dedicated to forum users. No one is going to download these PDFs or take any risks. I assume you understand what I mean. Get back to your accusation. Did they mention what rules did you break? What did they mean by duplicate account? Does it mean they accuse you of using multiple accounts? Sure, of course I understand. Will edit original post soon The only information I received from them stated: "After our investigation, you broke our T&C — withdraw the deposited amount within 24 hours, otherwise it will be confiscated." This happened less than an hour after I was informed that my account had been fully verified (Level 3). Just a few minutes after receiving that message, my account was banned. Get back to your accusation. Did they mention what rules did you break? What did they mean by duplicate account? Does it mean they accuse you of using multiple accounts?
And I would add, did you use any of the bonuses? Place some more info related to your case. Nope, I did not — since I’ve been scammed due to bonuses in the past with other bookies, I always reject or avoid them.
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rstake (OP)
Newbie
Offline
Activity: 19
Merit: 1
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April 08, 2025, 01:15:38 PM |
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The case concerns the casino razed.com. I created an account at this casino some time ago — I deposited around $500, won a total of $1200, and requested a withdrawal. That’s when the problems started. I was asked to verify my account — initially level 2. I submitted all the required documents. The approval process took an unusually long time but was eventually completed successfully. Next, I was asked for level 3 verification, which involved proving the source of my funds. Since I’m an entrepreneur, the process was a bit complicated, and I spent half a day explaining everything. A few hours after my documents were accepted and I was informed that the account had been fully verified, my withdrawal requests were rejected, and all my bets were refunded. Additionally, I received a message saying I had 24 hours to withdraw the deposit amount, or it would be confiscated. Shortly after, my account was banned. Live support claims that their systems detected duplicate activity on my account. Of course, I was not provided with any proof to justify such accusations. The amount I’m seeking to recover is: $1200 (winnings) - $500 (deposit, which they returned) = $700 USD. Proofs: https://talkimg.com/images/2025/04/08/xwkyG.jpeghttps://talkimg.com/images/2025/04/08/xwELP.jpeghttps://talkimg.com/images/2025/04/08/xwNTc.jpeghttps://talkimg.com/images/2025/04/08/xwFa2.jpeghttps://talkimg.com/images/2025/04/08/xw3Gj.jpeghttps://talkimg.com/images/2025/04/08/xwIeq.jpeghttps://talkimg.com/images/2025/04/08/xwvKD.jpeghttps://talkimg.com/images/2025/04/08/xwysZ.jpeghttps://talkimg.com/images/2025/04/08/xwfHf.jpeghttps://talkimg.com/images/2025/04/08/xwJ78.jpeghttps://talkimg.com/images/2025/04/08/xwja3.jpeghttps://talkimg.com/images/2025/04/08/xwrtw.jpeghttps://talkimg.com/images/2025/04/08/xw1L9.jpeghttps://talkimg.com/images/2025/04/08/xwLqN.jpegUpdated with the proofs in jpeg on dedicated server
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bitbollo
Legendary
Offline
Activity: 3948
Merit: 4650
https://bit.ly/4iBXnQd
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April 08, 2025, 01:23:14 PM |
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@OP its always better to share such critical information by obscuring your personal/sensitive data like email addresses and so. I would suggest at this point to make an edit before uploading again here on the forum ( I am avoiding also to quote). Yes I know that web scrapers have already saved these links but try to delete if possible on their database. Scammers can use these data for providing "support" recovering money and so on...
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| │ | ...PLAY NOW... |
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rstake (OP)
Newbie
Offline
Activity: 19
Merit: 1
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April 09, 2025, 06:45:07 PM |
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What exactly do they mean by duplicate activity, though? Was it a case of multi accounting? Did they bother explaining in detail what it was about? Their ANN thread looks pretty inactive ( https://bitcointalk.org/index.php?topic=5509001) and the representative has not been online since February. But Please drop him a private massage as well, just in case. Did this, but of course he does not allow to send DM by newbies.
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albon
Legendary
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Activity: 2394
Merit: 2193
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April 09, 2025, 07:16:43 PM |
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Did this, but of course he does not allow to send DM by newbies.
He may have already disabled messages for Newbies, so I've already sent a message to waltrazed, the Founder of Razed.com. Hopefully, after reviewing the message and looking into your topic and the evidence provided here, he'll try to help you resolve your issue. I also just made a post in their official announcement thread [ this one], urging them to take a look at
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The Cryptovator
Legendary
Offline
Activity: 2856
Merit: 2533
Protect your privacy 🔏 it's very important
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April 09, 2025, 08:40:52 PM |
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They were active in February, and it seems their announcement thread is also not very active. So getting a solution from the forum becomes tough. We can help if their announcement thread is active along with their official representative. So sorry for your losses. Casinos seem to be blocking accounts with funds just with multi-account allegations, which is very bad.
For now, you can start posting on their social media. If they care about their reputation, then they should enable your withdrawal. Because all the gamblers would see your posts and stay away. No one will take the risk of losing funds. Use hashtags that might help Google search; this thread will also be visible in Google search as well.
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acroman08
Legendary
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Activity: 3024
Merit: 1232
Duel.com
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April 09, 2025, 09:08:48 PM |
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If their representative are not active, try posting this on casino.guru, I just checked and casino.guru has done a review on them, and there is currently an active complaint against Razed.com on their website.
Just a note that there is no guarantee that your case will be resolved if casino.guru decided to accept your complaint, but it wouldn't hurt if you post your issue there.
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rstake (OP)
Newbie
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Activity: 19
Merit: 1
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April 10, 2025, 10:01:26 AM |
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If their representative are not active, try posting this on casino.guru, I just checked and casino.guru has done a review on them, and there is currently an active complaint against Razed.com on their website.
Just a note that there is no guarantee that your case will be resolved if casino.guru decided to accept your complaint, but it wouldn't hurt if you post your issue there.
thanks a lot for letting me know, will try!
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Leonardo1984XX
Newbie
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Activity: 26
Merit: 1
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June 17, 2025, 11:45:42 AM |
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How it ends? Did you recover your money from these thieves?
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SupItsJTTV
Jr. Member
Offline
Activity: 130
Merit: 1
Believe half what you see, and nothing you heard.
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July 05, 2025, 10:40:57 PM |
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When a casino unnecessarily asks for documents it means they're looking for a way to keep holding your money for their purposes, and $1200 is still a very small amount of withdrawal that even a level one verification should approve on many casinos.
Being unnecessary though with KYC is another clear sign of a scam attempt and for sure you should look out for any of such casinos.
Def. Sounds like a Noah Dummet - https://ca.trustpilot.com/review/noahdummett.com
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