Have You Ever Sued a Casino?

[Botnake]

By answers in this topic, it looks like suing casino is useless, because it is impossible to win.

Seriously, I don’t think it’s impossible, just highly unlikely. A more reasonable take would be to call it improbable.
After all, if it were truly impossible, we wouldn’t even be seeing this report online in the first place.

Online gambler wins court case to claim £1.7m prize after Betfred refused to pay

[Fivestar4everMVP]

By answers in this topic, it looks like suing casino is useless, because it is impossible to win.

Seriously, I don’t think it’s impossible, just highly unlikely. A more reasonable take would be to call it improbable.
After all, if it were truly impossible, we wouldn’t even be seeing this report online in the first place.

Online gambler wins court case to claim £1.7m prize after Betfred refused to pay

It is not impossible to sue an online casino, well, not just online casino but any casino at all, and it's also not impossible to win your case against them, it's also not rare to win a case against a casino, all one have to do is to make sure he or she has a very valid case against the casino and hire a very good and professional lawyer who understand well how to fight against casinos In the court of law, someone with good experiences and have won several of such cases before...

The only downside is that the service won't come cheap, this is why I said law is made for the poor to obey or abide to, while courts are made for the rich to take issues of right abuse to, a poor man may have his right abused by the casino and he won't do anything because taking up the case to the court of law will cost him a lot of money which he doesn't have, this is the main issue, and not that it's impossible or rare to win a case against a casino, I
I've witnessed alot of persons drag casinos to court and ended up winning, it's not a rocket science, but only requires have alot of money to hire the right people for the case.

[EarnOnVictor]

At that point, do you:

1- Fight back legally? (Even if it’s expensive and the odds are stacked against you.)
2- Just let it go?

Curious if anyone’s actually gone through with legal action or if it’s all just forum talk in the end.

I've never sued any casino, or any company for that matter, because I have no reason for that. Companies have never defrauded me, which is graceful, right?

I've been dealing with the internet monetarily for about 20 years, but I ensure that I don't just invest my money anyhow, I do a thorough investigation before committing my money.

Regardless, I've read many suing casino cases on websites and other social media outlets, and I've never seen a casino win a case. The reason why the suing of casinos is not rampant is that the money involved is too little, and people may not have the power to pay the legal fees.

[gunhell16]

This question just popped into my head.

Most casinos we play at now are regulated, meaning we technically have recourse if things go sideways. But here's what usually happened, when a player feels cheated, the usual move is to rant on forums, accuse the casino of scamming, and hope the community backs them up.

But what if the casino, despite being regulated, has all the right excuses and ends up swaying the community in their favor? You know you’ve been wronged, but now even fellow gamblers are dismissing you.

At that point, do you:

1- Fight back legally? (Even if it’s expensive and the odds are stacked against you.)
2- Just let it go?

Curious if anyone’s actually gone through with legal action or if it’s all just forum talk in the end.

The question is, since the existence of casinos in this world, have we ever heard of a gambler who was able to sue a casino without any cheating, or maybe there was a glitch with a game provider? Haven't we ever heard of such a thing?

Because the only thing that has happened in the history of gambling that a casino player has sued is when a player had a cheating or glitch problem with a casino game provider, right?
Just like the example that happened with Phil Ivey vs. Genting Casinos (2017) where he lost to the casino but when there was an investigation, it turned out that the player Phil Ivey cheated.

[LUCKMCFLY]

Fight back legally? Definitely not. It would be a total waste of time and resources if I did that, especially if it's an online casino based outside of my country. But that doesn't mean I'm going to let it go. I'm going to post it right away here in the forum and provide proof to serve as a warning for others. Also, I'm going to keep on bugging their support nonstop until they give in. Usually, a reputable casino won't make a big deal out of it if it's their fault.

Yes, it is difficult to fight against a titan who may have a lot of money, but what can really do damage is to spread the word in a bad way and with the evidence in hand , that is the worst thing you can do. In addition, here in the forum a lot of Importance is given to these things and even more so when you are completely right, that is why we as conscious people must know how to act in the face of these things, making the respective complaint here in the forum.

[bias]

I believe, that almost nobody reads ToS, and there, I think, there are lines or clauses with very specific info about playstyle. I cant give any example, as ToS are different, but lets suppose gambler is allowed to gamble only from one location. Does everyone follow that? I think everyone play "if I managed to login, then everything is fine with me". That is not 100% right statement, but rather a hypothesis. Secondly, I think that casino monitor and write down gamblers behavior. Example, if you login and start clicking on news or go directly to slots - it is you and your natural behavior. If you start session with checking withdrawal methods, then it might not be you. That is what I have meant with playstyle. You dont pay attention to that, but casino does and have records of your behavior. In court, they might use that against you. They might try to turn case into "it wasnt you that was gambling, so we took decision to cancel all results and ban you", and try to ruin case in court. In theory they can do that. All I wanted to say that casinos are sneaky and will try to find hundred reasons to turn victim into criminal.

I would say that 99.9% of gamblers do skip out on reading up that terms and conditions and who would be wanting to read up that pile of text and trying to find on what are those things on which it is just that always the same with other platforms or companies when it comes to terms and conditions. So they do assume out that its just the same but there those terms that will be totally be used against on a gambler and if you are someone who do violate something and the casinos do focus on that or thrown at you then there's no way that you can have the confidence on fighting back on which you dont even know or even sure on what are those violations and if you cant be so sure on whats happening then you wouldn't be finding yourself that trying out to sue them out not unless if you do have that solid evidence that you have not doing something wrong or stupid against their terms then you can have a fight but if you do saw the amount isnt that something worth that you can fight on then its better to let it go and move on. We do know legal fights wont come cheap and totally put a whole into your pocket but if the amount that we are talking on here is something which is too big then you can totally have that fight as long you do have the money to push on. Just make it sure that you have all of the possible evidences and hadn't violated something then thats whats important.

Yes, you are both right, and I also agree that almost none reads any ToS from almost all the sites (casino or no) that they join. That doesn't mean that you don't know if you are legit. And it's more than true that 99,99% of the casinos are sneaky, but that can be found if you present a case, and that will come only if a lawyer genuinely digs out/thoroughly checks your issue and agrees that you have a case. We will always (?) be in the weakest position against casinos or any other major company. That doesn't mean that if something happens against us, we will have to shut up, stop, or not even start a fight. You will indeed need a lot of money, but there are ways to fight back even without money at all. Nobody can be untouchable because they have money, however, they pass it in our way of thinking that they are indeed untouchable. Well, they are not.

[o48o]

-cut-
At that point, do you:

1- Fight back legally? (Even if it’s expensive and the odds are stacked against you.)
2- Just let it go?

Curious if anyone’s actually gone through with legal action or if it’s all just forum talk in the end.

What kind of money would we talking about? If it's not millions, i would ask myself why would any regulated casino waste their time to scam me, as they have more than enough money to pay.

Reason why casinos and every financial institution is putting so much effort on good customer service, is that news about bad customer service spread so much faster then good customer service. It's something that casinos and other financial institutions are building slowly, because there's no fast way to do it. There's only fast way to lose it.

And you only need like 50 users or just one with right connections to make casino lose all credibility. Bad news spread like a wildfire. And those 50 people wouldn't even bring enough money to benefit the casino. Real regulated casinos have insane yearly revenue, like Stake had $2.6 billion in 2022.

If they would scam 50 users for 100k, that would mean $5M, which is under 0.2% of their yearly income. It's confiscated money and legally not their to spend. And since casinos need regular audits, they would need to risk even more by laundering it. Their reputation is worth more then anything so this wouldn't make sense.

If it's a technicality, that lead to freezing my account, like breaking ToS, then i might ask an opinion of a lawyer pro bono if possible. Because that could clash with consumer protection laws in my region.

Casino might just back down just by getting a letter from certified legal team. But legal fees could mount up and it might not be worth it.

If it's millions we are talking about and they refuse to explain what happened, i would lawyer up.

[freedomgo]

This has been a fantastic discussion, and it’s clear most of us aren’t interested in legal battles unless the winnings are truly life-changing. Thanks to everyone who contributed, we’ve gained valuable insights from different perspectives on this topic. But for now, I’ll now lock it to prevent spam. Appreciate all your input!