Alright, so their official story is that they weren't really "hacked." I saw what they said about it, and it sounds more like this: "We noticed some accounts were messing with the market, and that set off our security alarms. So, we've temporarily frozen those accounts from trading, depositing, and withdrawing." So, less of a "someone hacked" situation and more of a "we caught some suspicious activity" kind of thing, according to them anyway.
Between 8:00 and 8:30 (UTC) on April 20, 2025, Bitget detected abnormal trading activity in the VOXELUSDT perpetual futures, with unusual volume and price movements. Upon investigation, certain accounts were found to have potentially engaged in market manipulation, triggering our risk control system. Affected accounts have been temporarily suspended from trading, deposit, and withdrawal functions. All other users remain unaffected, and all funds are fully secure.
To ensure a fair and secure trading environment, Bitget will initiate a rollback of irregular trades within 24 hours, take necessary measures, and lift restrictions accordingly. Additionally, for users who traded the VOXELUSDT contract between 8:00 and 8:30 (UTC) on April 20 and incurred losses during this period, a compensation plan will be offered. Please contact Bitget’s official support and submit a ticket for further assistance.
We will continue to enhance our risk control systems and implement additional safeguards to protect the interests of our users. Thank you for your support and understanding.
