yes User Name : Wuvxkzvzjwb User ID : 6300711
How long do situations like this last on average?
That's completely depend on the provider, it's in their hand now. Assuming the scenario is just as what I guessed, that it's an inquiry of investigation made by the provider. For now, though, I've reached my contact with your UID and they'll going down to it to get more insight on what's happening. I'll update you once I've got an update.
Oh, as a side note, commenting about your "tons of other site and never run into this kind of situation", it's basically common situation here on this board, an investigation inquired by a game provider following a big win, which lead the player to be panicked [understandable, though] and wrote here. It's a common occurance shared by many casinos.
If I may suggest, "lock-down" your BC account until we can sort this out. Don't do any more game that'll just gamble your winning away. Just sit and wait patiently. If you do nothing wrong and the bets are clean, you'll get your fund in whole, so there's no need to risk losing them all due to an antsy fingers.
