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Author Topic: Betcoin.AG issues public apology for lies  (Read 360 times)
Pmalek
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May 04, 2025, 07:50:58 AM
 #21

I can agree with you on one point. A casino should make it as difficult as possible for people they don't want to register and play. This can be based on geo location or any other means they use. I also don't see why they would turn down a player who wants to get verified before depositing and playing. That gives the player peace of mind that he won't run into problems later where he is told, you are not welcome here.

However, you have to understand one point. Many people playing with crypto want to play without doing KYC or at least be given the chance to stay anonymous. And Curacao's gambling license doesn't require KYC verification on account registration. The rules are more strict when dealing with fiat and for casinos licensed by the UK Gambling Commission, for instance. I think KYC there is mandatory immediately after creating the account.

I don't know who you are and if you are a scammer or abuser that Betcoin recognized, but if they told you to go away, then go away. It's clear that you are not welcome. 

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Zwei
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May 04, 2025, 01:23:08 PM
 #22

Are you trolling?
you are the one trolling with this bogus scam accusation and asking for a 1 BTC fine.

It's very hard to talk to you when you constantly steer the conversation away from the point...
you don't have a point in the first place for me to steer the conversation away from it.

The point of the conversation: The casino's refusal to verify the account before the game starts.
Reason: Elimination of unfair casino play.
no, just no. the reason they are refusing to verify the account is because you are not allowed to play there in the first place.
why you still don't get this is beyond me.

Earlier, the bookmaker's representative blurted out too much!!! And wrote for us that when registering from the very beginning, it is already known that you are violating the rules and that your account will be blocked in advance. Then how do you explain the fact that these accounts do not receive a permanent ban on deposits and betting??? but all the same! UNFAIR PLAY, according to which you are allowed to lose your money, even knowing that you will initially be deprived of winnings!
there is this little thing called terms of service and you agree to it when you register an account. it's the player responsibility to read and check if their location is restricted or not so you can't cry about later when your account get blocked.
but i agree that the casino should do more to block users from restricted regions from signing up in the first place via geo blocking.

My goal is for you to understand once and for all that the company's rules are nothing! Empty lines that have nothing to do with the law. And if they contradict the law on the protection of players' rights, then they should be deleted altogether. Maybe now you look at me as a fool, who is trying to go against world practice. But it is each of you who forms world practice!!! The refusal of a casino to verify an account before betting should be perceived negatively by society! And in the future, in an ideal world, the company's license should initially oblige companies to carry out mandatory verification before the start of the game!!!
um... actually those rules (terms) are as good as a written contract, as long as they don't include anything illegal, they are valid and not just empty lines.
tbh, sounds like you are not very familiar with how things work in crypto gambling space, becasue offshore licenses from Curacao or Anjouan do not required mandatory verification before playing.
if you have a problem with that, feel free to lobby them to change their laws.

When you open disputes with the casino, in absolutely 100% of cases you will see such lines - "I was blocked and asked to undergo verification". Yes, each of us understands that no verification of the casino is needed, that identifiers for checking your account have already gone beyond the understanding of the average user. And from the first seconds of your account's life, the casino has already decided what to do with you. Then why can you still place bets??? Provocation? Easy money for the casino?
except this is not one of those cases, and if that was, i would expect the casino to void your wins/losses and refund your deposit.



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May 04, 2025, 03:10:05 PM
 #23

You did not lose money, and they did not post your identity; it's your words against theirs. If they find suspicious activity in your account or think you are someone who can harm their platform, they have every right to deny you entry. It's not only Betcoin that is doing that.

Why don't you move on and find another casino? It's not worth arguing a case you cannot win; you are just stressing yourself with all these arguments.

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May 05, 2025, 09:09:12 AM
 #24

Umm... at this point, isn't the discussion quite moot and we began to beat the dead horse... with stick and stones? With earliest part [that I'd like to see as a rather friendly and non hostile conversation] of this thread explains and discuss matters, I think the outcome is visible and understandable that the best path is for each party to part way. Betcoin doesn't want OP, OP still have plenty of other casinos to play.

I deliberately took a step away as the discussion become rather... headache. But OP, shouldn't we have enough material to close this thread? I can help you with another explanation for your post here, #20 if you need that clarified for a closure, but it still won't change the outcome that's been carving its own path from when it all began.

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