tima90 (OP)
Newbie
Offline
Activity: 22
Merit: 0
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April 28, 2025, 08:17:32 PM |
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Hello everyone. On March 29, 2025, I registered at chips.gg casino. Before I started playing, I passed verification to make sure my country was not banned on this site. I successfully passed verification and started playing. https://talkimg.com/images/2025/04/28/U2Ynso.jpegI made deposits in the amount of $ 350. https://talkimg.com/image/U2YGalI played for about three weeks. I made 341 bets on sports and 330 bets on dice games. My balance became $ 1,642. https://talkimg.com/images/2025/04/28/U2YC9T.jpegOn April 15, I tried to withdraw money. My withdrawal was cancelled. https://talkimg.com/images/2025/04/28/U2YMt1.jpegI started writing in the chat. I wrote about my problem. They answered me: "We would like to inform you that your account is being reviewed, and your withdrawal has been temporarily paused. This is necessary to maintain account integrity and security. During this time, withdrawals are temporarily disabled. Rest assured, our team is working diligently, and the review is typically completed within 5-7 business days" https://talkimg.com/images/2025/04/28/U2Ymcm.jpegWhen this period passed, I wrote to them every day. They told me to wait. As a result, on April 28, when I logged into my account, I saw a balance of 350 dollars. I was scared. I thought my money was stolen. I started writing in the chat. They answered me that your balance was confiscated. They didn’t tell me what exactly I had violated. https://talkimg.com/images/2025/04/28/U2Y6qW.jpeghttps://talkimg.com/images/2025/04/28/U2YRMJ.jpeghttps://talkimg.com/images/2025/04/28/U2YTJC.jpegI have absolutely no idea what is going on. I have played at many bookmakers and casinos. I have always been paid my winnings. I am ready for any checks of my bets. This casino has a large number of fans. I went to their forum thread and wrote that I am not being paid, no one believed me. It turns out that this casino has a good reputation. But this is a real scam. Me last bets: (If necessary, I will make screenshots of all 341 bets) https://talkimg.com/images/2025/04/28/U2Y3zd.jpeghttps://talkimg.com/images/2025/04/28/U2Yv0z.jpeghttps://talkimg.com/images/2025/04/28/U2Yfm2.jpeghttps://talkimg.com/images/2025/04/28/U2Ykc5.jpeghttps://talkimg.com/images/2025/04/28/U2YyJc.jpeghttps://talkimg.com/images/2025/04/28/U2YJpP.jpegI hope justice will prevail
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Coyster
Legendary
Offline
Activity: 2534
Merit: 1392
Lowest juice, High odds, No player limitations
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April 28, 2025, 09:03:22 PM |
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When this period passed, I wrote to them every day. They told me to wait. As a result, on April 28, when I logged into my account, I saw a balance of 350 dollars. I was scared. I thought my money was stolen.
So they cancelled your winnings and left only your initial deposit eligible for withdrawal. I have checked your screenshots and there is nowhere they have told you what you violated, i think that is unfair and a different casino did something similar recently, until they were pressured into posting what the player violated. To be fair, i have not played in this casino yet, but they have a successful signature campaign here and it is rare to see a scam accusation against them in this board, that of course does not mean you are telling lies, but what it means is that Chips should do what they can to solve this expediently. I am going to ask @holydarkness if he has any contact in this casino, to speed things up.
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logfiles
Copper Member
Legendary
Offline
Activity: 2492
Merit: 2127
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April 28, 2025, 11:35:09 PM |
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I am quoting your entire post so that the images are visible for other members, though I have to resized the images. Hello everyone. On March 29, 2025, I registered at chips.gg casino. Before I started playing, I passed verification to make sure my country was not banned on this site. I successfully passed verification and started playing.  I made deposits in the amount of $ 350. https://talkimg.com/image/U2YGalI played for about three weeks. I made 341 bets on sports and 330 bets on dice games. My balance became $ 1,642.  On April 15, I tried to withdraw money. My withdrawal was cancelled.  I started writing in the chat. I wrote about my problem. They answered me: "We would like to inform you that your account is being reviewed, and your withdrawal has been temporarily paused. This is necessary to maintain account integrity and security. During this time, withdrawals are temporarily disabled. Rest assured, our team is working diligently, and the review is typically completed within 5-7 business days"  When this period passed, I wrote to them every day. They told me to wait. As a result, on April 28, when I logged into my account, I saw a balance of 350 dollars. I was scared. I thought my money was stolen. I started writing in the chat. They answered me that your balance was confiscated. They didn’t tell me what exactly I had violated.  I have absolutely no idea what is going on. I have played at many bookmakers and casinos. I have always been paid my winnings. I am ready for any checks of my bets. This casino has a large number of fans. I went to their forum thread and wrote that I am not being paid, no one believed me. It turns out that this casino has a good reputation. But this is a real scam. Me last bets: (If necessary, I will make screenshots of all 341 bets)     I hope justice will prevail I that thread people did not believe you because it was just a simple accusation with no proof. It's is not because they have a lot of "fans" Did you write to the forum representative as well like I had suggested to you?
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holydarkness
Legendary
Online
Activity: 3038
Merit: 1804
Yes, I'm an asshole
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April 29, 2025, 10:04:27 AM |
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When this period passed, I wrote to them every day. They told me to wait. As a result, on April 28, when I logged into my account, I saw a balance of 350 dollars. I was scared. I thought my money was stolen.
So they cancelled your winnings and left only your initial deposit eligible for withdrawal. I have checked your screenshots and there is nowhere they have told you what you violated, i think that is unfair and a different casino did something similar recently, until they were pressured into posting what the player violated. To be fair, i have not played in this casino yet, but they have a successful signature campaign here and it is rare to see a scam accusation against them in this board, that of course does not mean you are telling lies, but what it means is that Chips should do what they can to solve this expediently. I am going to ask @holydarkness if he has any contact in this casino, to speed things up. Unfortunately, I don't. They have a prior and serious situation too before they start a campaign here, though it got resolved in their favor through CG [or was it AG?]. For the time being, logfiles's suggestion above is the most feasible, for OP to reach the casino rep and get them address it here. I'll try to get in touch with them if after some days, the wheel is still unmoving.
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Coyster
Legendary
Offline
Activity: 2534
Merit: 1392
Lowest juice, High odds, No player limitations
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April 29, 2025, 11:03:35 AM |
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OP, if you have sent a message to their forum representative, it would help us all if you can tell us what the reply was, or if you didn't get any reply at all, and if you haven't, then you should do so. I that thread people did not believe you because it was just a simple accusation with no proof.
That is correct, i have checked OP's first post in their ANN thread and there is no way anyone would believe what he said, especially when there are a lot of trolls who do similar things in different casino ANN threads. OP i see that you have another post in their ANN thread with a link to this thread, IMO, going forward it would be better to keep the discussion in one topic.
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tima90 (OP)
Newbie
Offline
Activity: 22
Merit: 0
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April 29, 2025, 11:26:46 AM |
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User 'chipsgg' has not chosen to allow messages from newbies. You should post in their relevant thread to remind them to enable this setting.
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AbuBhakar
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April 29, 2025, 01:20:51 PM |
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Their terms about they can cancel, refuse or limits any bet is so unfair with players given that there’s no reason for cancellation that they mention.
I don’t understand casino ToS like this that obviously can be used to abused player when they are on profit.
I’m assuming you are accused of arbitrage betting on your case since they just limit your account and allow you to withdraw your balance. All the terms that they quoted seems like they are viewing all your bets as an abuse such as arbitrage bets.
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tima90 (OP)
Newbie
Offline
Activity: 22
Merit: 0
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April 29, 2025, 03:40:52 PM |
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I’m assuming you are accused of arbitrage betting on your case since they just limit your account and allow you to withdraw your balance. All the terms that they quoted seems like they are viewing all your bets as an abuse such as arbitrage bets.
So all my 341 bets were wrong? And I wasn't allowed to place them? That's ridiculous. We can compare the odds at other bookmakers. They don't reply to my emails. I'll try to write to Discord. But I think I'll be deleted from there.
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holydarkness
Legendary
Online
Activity: 3038
Merit: 1804
Yes, I'm an asshole
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April 29, 2025, 04:29:05 PM |
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User 'chipsgg' has not chosen to allow messages from newbies. You should post in their relevant thread to remind them to enable this setting.
Noted, I'll PM them for you and invite them here. Though normally they'll get an email notification when their account got a PM on the forum, there is a chance they won't notice my PM and it would take them a while to return here and see my PM, given they've been offline for more than three weeks. So, I'll appreciate if you can have a little bit of patience.
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Zwei
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April 29, 2025, 06:44:47 PM |
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Their terms about they can cancel, refuse or limits any bet is so unfair with players given that there’s no reason for cancellation that they mention.
I don’t understand casino ToS like this that obviously can be used to abused player when they are on profit.
i'm not defending chips here, but those terms are standard on almost all casinos, they are there to protect the casino from players who take advantage of them. but unfortunately some casinos abuse those terms to avoid paying wins. I’m assuming you are accused of arbitrage betting on your case since they just limit your account and allow you to withdraw your balance. All the terms that they quoted seems like they are viewing all your bets as an abuse such as arbitrage bets.
i doubt it's arbitrage looking at the bets he shared, more likely they are accusing him of value betting.
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bachezy
Jr. Member
Offline
Activity: 77
Merit: 1
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May 06, 2025, 09:39:05 PM |
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tima90 (OP)
Newbie
Offline
Activity: 22
Merit: 0
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May 07, 2025, 07:49:59 PM |
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As I understand it, I was accused of making arbitrage bets or value bets. I selected my last winning bets and compared the odds at other bookmakers. The results are below in the table: GAME | BOOKMAKER | SCORE | TIME | HANDICAPS | ODDS | ____________________ | _________________ | _________________ | _________________ | _________________ | _________________ | Gigantes de Carolina-
| chips.gg | 14-4 | 03:12 | +12,5 | 1,8 | Piratas de Quebradillas | Bwin | 14-4 | 03:12 | +10,5 | 1,95 | | Betway | 14-4 | 03:12 | +11,5 | 1,909 | | 888sport | 14-4 | 03:12 | +11,5 | 1,85 | Cruzeiro Basquete-
| chips.gg | 15-19 | 01:22 | +7,5 | 1,85 | Liga Sorocabana | Betfair | 15-19 | 01:22 | +8,5 | 1,83 | | Bwin | 15-19 | 01:22 | +7,5 | 1,85 | | 1xbet | 15-19 | 01:22 | +6,5 | 1,92 | Ciclista Olimpico-
| chips.gg | 0-3 | 00:31 | TO 157,5 | 1,85 | Obras Sanitarias | Betathome | 0-3 | 00:31 | TO 156,5 | 1,88 | | Bet365 | 0-3 | 00:31 | TO 156,5 | 2 | | 1xbet | 0-3 | 00:31 | TO 158,5 | 1,89 | Ciclista Olimpico-
| chips.gg | 13-18 | 00:43 | -16,5 | 1,95 | Obras Sanitarias | 1xbet | 13-18 | 00:43 | -16,5 | 1,87 | | GGbet | 13-18 | 00:43 | -17,5 | 1,91 | | bet365 | 13-18 | 00:43 | -17,5 | 2,1 |
Links to the site where I compared the odds: https://betsapi.com/rs/9665205/Gigantes-Carolina-vs-Quebradillashttps://betsapi.com/rs/9811357/Cruzeiro-vs-Liga-Sorocabanahttps://betsapi.com/rs/9815405/Olimpico-LDD-vs-Obras-Sanitarias-LDDAs you can see, chips.gg didn't have the best odds. You can check any of my bets. There will be no difference. What other evidence is needed? chips.gg casino hasn't responded to me for over a week. https://talkimg.com/images/2025/05/07/UUMldN.jpegThey don't respond to my emails either. Their main forum thread is doing well. They're discussing Arsenal, PSG and Manchester United. They don't care that the casino hasn't responded to the complaint for a week
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tima90 (OP)
Newbie
Offline
Activity: 22
Merit: 0
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May 17, 2025, 03:29:34 PM |
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Where are the representatives of chips.gg? They have a great reputation on the forum, but they haven't responded for almost a month. They just stole all my winnings. No one answers in chat, email. Is this normal?
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bitterbit
Member

Offline
Activity: 133
Merit: 12
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May 17, 2025, 03:41:35 PM |
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Newbie account crying for $1300 Get a life.
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tima90 (OP)
Newbie
Offline
Activity: 22
Merit: 0
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May 17, 2025, 04:45:56 PM |
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Newbie account crying for $1300 Get a life.
Do you find it funny?
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holydarkness
Legendary
Online
Activity: 3038
Merit: 1804
Yes, I'm an asshole
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May 17, 2025, 06:00:20 PM |
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Where are the representatives of chips.gg? They have a great reputation on the forum, but they haven't responded for almost a month. They just stole all my winnings. No one answers in chat, email. Is this normal?
They haven't been online for a while. I'll try to find another way to reach them later. Much later. I don't mean to be rude or watering down your issue, but I'm currently swamped with cases with two casinos that stole most of my forum time. I'll return to you once my plate a bit empty.
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chipsgg
Copper Member
Member

Offline
Activity: 144
Merit: 62
The Future Of Cryptocurrency Gambling
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June 21, 2025, 02:24:14 PM |
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Hello Everyone, If your account was placed under review or limited, that action stemmed from our risk-management protocols under Section 3.26 of our Sportsbook TOS, which allow us to suspend withdrawals for up to 31 days while we verify fair-play. Our standard procedure on sports-betting disputes is: Case Intake: Review deposit, bet history, bonus conditions and KYC. Independent Odds-Provider Audit: We confirm Betby-sourced rulings are applied fairly. Final Determination: If a violation of fair-play terms is confirmed, we close the account and refund net deposits; if not, we release any held funds immediately. To be clear, the player has already been refunded their original deposit. This very same topic has also been debated on this forum multiple times among other places. For your convenience, you can read more here:
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T H E F U T U R E O F C R Y P T O G A M B L I N G ███████ ♣ ♥ ███████ ♦ ♠ CHIPS.GG ♣ ♥ ███████ ♦ ♠ ███████3000+ Unique Games | 12+ Currencies Accepted | VIP Rewards Program
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tima90 (OP)
Newbie
Offline
Activity: 22
Merit: 0
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July 08, 2025, 02:31:30 PM |
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@chips.gg Will you answer anything? I proved to you that I did not make any illegal bets.
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