🚓 🚨 FixedFloat Scammed Me Too 🚨 🚓

[Pmalek]

I assume that after mixing coins through their service, they come out with a low AML score.
This is a big loophole in the AML regulation, and, incredibly, not a single competent authority is dealing with it.

Of course they aren't dealing with it. It was never about protecting you, me, and everyone else online. It's about having absolute control and oversight over all segments of life. Everyone must get on board that no privacy is allowed. Those who oppose the idea get their lives destroyed. Their businesses get shut down and they get imprisoned. Remember the Samourai Wallet developers just to give one example?

They just can't come out and say it publicly. So they invent various schemes that help them get the job done. For example, obligatory KYC or what the EU now has with connecting your identity with addresses of non-custodial wallets. But hey, it's to keep you safe so don't worry about it. Your government loves you.

[JollyGood]

They hold the money as long as they want. They can make requests for the customers to upload various types of documents and proof until they come to an obstacle that they can't overcome or they refuse to participate in the charade any longer. The exchange will then say that the money will be kept until the user does what is asked of them.

That is basically selective scamming taking place on an industrial scale. Imagine the amount of funds they will have available at their disposal after they frustrate customers with endless requirements of documents that they never intended to accept in the first place.

Who can you complain to if the exchange is registered and regulated by an entity in the Seychelles or the Bahamas?! Good luck with that!

That certainly does not help the customer/victim in any capacity. People really should become more vigilant and conduct some research before sending their funds to these exchanges.

[Pmalek]

That is basically selective scamming taking place on an industrial scale.

That's exactly right. Some instant exchanges and swap services have been doing it for years. They hide behind their rules to selectively scam a part of their userbase. Not too much to avoid hysteria and too much negative press, but just enough to make it worthwhile. Those who pretend to care about our safety and the safety of our money don't give a  shit, of course, because these scam exchanges are smart enough to keep law enforcement and various agencies happy when they come knocking and asking for information or issue requests to confiscate funds from certain addresses.

They don't care about regular folks being scammed. I am pretty sure they would be happy if as many get scammed as possible. Perhaps they will give up on crypto and return under the wings of traditional finance where it's easier to keep an eye on them.

[scammedbyff]

In addition to what has been said already, I just want to add that Fixedfloat IMMEDIATELY transferred the BTC I sent to their own hot wallet, which means it was already added to their pool of money they use to draw funds to send to their customers.

If there were any legitimate concerns about money-laundering, etc, the industry standard practice is to either keep the sats frozen at the address they were sent to, or for them to be transferred to a dedicated cold-storage wallet.

This is proof positive that their intention was never AML in the first place. It's a ruse to steal funds, nothing more, nothing less.

[JollyGood]

I find it hard to believe that anybody using an of these instant exchanges would be happy to go through a KYC check with them. We have no idea what they will do with the personal information. They can use that at an time to selectively scam anyone they want.

If they feel they are protecting themselves from various agencies by imposing a "pass KYC or lose your funds" policy, they are wrong. If they agencies want to close them down they will regardless of how (KYC) compliant they have been.

That's exactly right. Some instant exchanges and swap services have been doing it for years. They hide behind their rules to selectively scam a part of their userbase. Not too much to avoid hysteria and too much negative press, but just enough to make it worthwhile. Those who pretend to care about our safety and the safety of our money don't give a  shit, of course, because these scam exchanges are smart enough to keep law enforcement and various agencies happy when they come knocking and asking for information or issue requests to confiscate funds from certain addresses.

They don't care about regular folks being scammed. I am pretty sure they would be happy if as many get scammed as possible. Perhaps they will give up on crypto and return under the wings of traditional finance where it's easier to keep an eye on them.

[illanz]

In addition to what has been said already, I just want to add that Fixedfloat IMMEDIATELY transferred the BTC I sent to their own hot wallet, which means it was already added to their pool of money they use to draw funds to send to their customers.

If there were any legitimate concerns about money-laundering, etc, the industry standard practice is to either keep the sats frozen at the address they were sent to, or for them to be transferred to a dedicated cold-storage wallet.

This is proof positive that their intention was never AML in the first place. It's a ruse to steal funds, nothing more, nothing less.

Yeah a big fake “AML” excuse was never real to begin with. This is just plain scamming, nothing more, nothing less. That’s so bad; FixedFloat they’re really just scammers.

[Pmalek]

In addition to what has been said already, I just want to add that Fixedfloat IMMEDIATELY transferred the BTC I sent to their own hot wallet, which means it was already added to their pool of money they use to draw funds to send to their customers.

If there were any legitimate concerns about money-laundering, etc, the industry standard practice is to either keep the sats frozen at the address they were sent to, or for them to be transferred to a dedicated cold-storage wallet.

This is proof positive that their intention was never AML in the first place. It's a ruse to steal funds, nothing more, nothing less.

Taint was a faulty concept from the start and a way to attack bitcoin. Your bitcoin was "dirty" going to FixedFloat because that was in their best interest. Going out from FixedFloat to a different customer, that same bitcoin turns "clean" because again that's in their interest. Miracles happen every day in Bitcoin. The quality of one and the same coin is interpreted differently depending on who is sending and receiving.

[nutildah]

In addition to what has been said already, I just want to add that Fixedfloat IMMEDIATELY transferred the BTC I sent to their own hot wallet, which means it was already added to their pool of money they use to draw funds to send to their customers.

Another option they have it sending the funds back to where they came from, but of course they would never do this as its not part of their M.O.

I don't think this is fake at all, sorry to have to debate you on this but I know specific agencies that have reporting requirements on amounts exceeding $10,000, as well as financial operators in specific countries.

This exchanger has been scamming people left and right for 2 or 3 years now under the guise of following regulations.

I hope OP gets his coin back soon.
KYC shouldn't take more than 2 weeks when complying with AML

That's the thing: I'm not sure if people ever get their coins back when it comes to Fixed Float. Chances are slim but if somehow this situation is resolved in their favor, I hope OP would let us know.

[nutildah]

The issue is, in regards to your statement of them scamming people, is I have been using them for the past 1 ½ to 2 years for amounts between 15 and 1000 and have never had an issue. Possibly hundreds if not thousands of transactions with them (obviously, I gamble).
I've only had 2 instances of a stalled transaction and support was quick to fix it within 5 minutes of me using the chat feature.
...
So from my individual experience, I don't perceive them as scammers, so if you have evidence to the contrary, I'd love to be informed, I'm definitely not wilfully ignorant here if they are scamming, just very uninformed.

On the same side of the coin, ChangeNow(?) was recommended to a friend of mine, which he used without issue as well for 1k, so it's a similar experience with them, I see a thread or 2 amongst the scam accusations but nothing substantial and continue to use (cautiously I might add).

OK fair enough... you have a lot of experience with them and no issues. And you could be right about the amount... I used a few different exchangers similar to ChangeNow in the past, and one piece of advice I like to give to people is to keep the amounts less than $700 or so. This will lessen the potential for funds to be held up in a KYC check. However, FixedFloat now has hundreds of complaints about them across the internet, and the fact is there's better exchange services. I mean, just do a scroll through their entry on BestChange and you can see they have real problems:

https://www.bestchange.com/fixedfloat-exchanger.html

I wouldn't trust them with any amount of money -- they seem ripe for an exit scam.

[JollyGood]

When you look at the comments victims are making online about their experiences using FixedFloat. There is a strong feeling they are actively selectively scamming their customers (and have been doing it for quite a long time). All I know is they cannot be trusted.

This is proof positive that their intention was never AML in the first place. It's a ruse to steal funds, nothing more, nothing less.

[dkbit98]

Taint was a faulty concept from the start and a way to attack bitcoin. Your bitcoin was "dirty" going to FixedFloat because that was in their best interest. Going out from FixedFloat to a different customer, that same bitcoin turns "clean" because again that's in their interest. Miracles happen every day in Bitcoin.

Everyone knows that and they are still pretending like everything with AML crap is fine  
I guess only way this coins trigger alerts again is if huge amount coins would go through their address.
Only government have the ''license'' to magically make Bitcoin ''clean'' with unlimited amounts, or should I say up to 21 million BTC.

This exchanger has been scamming people left and right for 2 or 3 years now under the guise of following regulations.

I am sure they made a lot of money this way, but they also got seriously hacked several times, someone would say that is karma

[scammedbyff]

I find it hard to believe that anybody using an of these instant exchanges would be happy to go through a KYC check with them. We have no idea what they will do with the personal information. They can use that at an time to selectively scam anyone they want.

If they feel they are protecting themselves from various agencies by imposing a "pass KYC or lose your funds" policy, they are wrong. If they agencies want to close them down they will regardless of how (KYC) compliant they have been.

That's exactly right. Some instant exchanges and swap services have been doing it for years. They hide behind their rules to selectively scam a part of their userbase. Not too much to avoid hysteria and too much negative press, but just enough to make it worthwhile. Those who pretend to care about our safety and the safety of our money don't give a  shit, of course, because these scam exchanges are smart enough to keep law enforcement and various agencies happy when they come knocking and asking for information or issue requests to confiscate funds from certain addresses.

They don't care about regular folks being scammed. I am pretty sure they would be happy if as many get scammed as possible. Perhaps they will give up on crypto and return under the wings of traditional finance where it's easier to keep an eye on them.

You may have missed this in my original post - I have already completed KYC with them and they are still not returning my money.

I asked Trocador where they are legally registered and now they are not responding, either. So it's clear they are hand in glove with FixedFloat.

[scammedbyff]

These scammers (in partnership with Trocador) stole over 0.06 BTC from me (order **1M5Z) on February 19, 2025.

Sorry to hear this buddy.
I am not saying you are not telling the truth, but it always helps when someone posts screenshots and other proof for their scam accusation claims.

Now I know for a fact that Torcador have their own privacy rating system, and that tells you potential risks.
I would never use fixedfloat for anything, I remember they got hacked several times, and they seized customer coins many times.

PS
Better alternative for Trocador is OrangeFren, they even have no-kyc guarantee for some exchanges.

I’m really tired of seeing Bitcointalk.org users get scammed like this. It’s really heartbreaking when people lose their hard earned crypto to scammed like this platforms.

OrangeFren is a good choice, which offers no-KYC guarantees on some exchanges and may be safer.

Once again sorry OP.

Even though my order was not with Orangefren, I contacted them to let them know I had been scammed. They reached out to Fixedfloat and came back to me to say that the bitcoin was tainted and so there's nothing anyone can do. They also refused to delist Fixedfloat, and then made a joke about how given the bitcoin I had sent Fixedfloat, I may as well have been working for north korea. Which felt hurtful and immature...

So no, I absolutely don't have any more trust in Orangefren than I do in Trocador or Fixedfloat. They are all simply there to make their nut and I have learned the hard way they will not blink an eye if their partners violate their own Terms of Service. Their "guarantees" are all a farce.

[JollyGood]

There is a misunderstanding, the post I made was about their KYC intentions. They are selective scamming on an increasing scale when they could easily run as a legitimate business. What are your next steps in your pursuit to get your funds back?

You may have missed this in my original post - I have already completed KYC with them and they are still not returning my money.

I asked Trocador where they are legally registered and now they are not responding, either. So it's clear they are hand in glove with FixedFloat.

[scammedbyff]

In addition to what has been said already, I just want to add that Fixedfloat IMMEDIATELY transferred the BTC I sent to their own hot wallet, which means it was already added to their pool of money they use to draw funds to send to their customers.

Another option they have it sending the funds back to where they came from, but of course they would never do this as its not part of their M.O.

I don't think this is fake at all, sorry to have to debate you on this but I know specific agencies that have reporting requirements on amounts exceeding $10,000, as well as financial operators in specific countries.

This exchanger has been scamming people left and right for 2 or 3 years now under the guise of following regulations.

I hope OP gets his coin back soon.
KYC shouldn't take more than 2 weeks when complying with AML

That's the thing: I'm not sure if people ever get their coins back when it comes to Fixed Float. Chances are slim but if somehow this situation is resolved in their favor, I hope OP would let us know.

The issue is, in regards to your statement of them scamming people, is I have been using them for the past 1 ½ to 2 years for amounts between 15 and 1000 and have never had an issue. Possibly hundreds if not thousands of transactions with them (obviously, I gamble).
I've only had 2 instances of a stalled transaction and support was quick to fix it within 5 minutes of me using the chat feature.

This is why I believe they may be manually processing KYC requirements and not informing users of why they failed AML procedures, whether it be poor quality image or a blacklisted address. This is the flaw with AML and CTL, you can't inform the user of why they failed as it may assist them in bypassing the requirements.

So from my individual experience, I don't perceive them as scammers, so if you have evidence to the contrary, I'd love to be informed, I'm definitely not wilfully ignorant here if they are scamming, just very uninformed.

On the same side of the coin, ChangeNow(?) was recommended to a friend of mine, which he used without issue as well for 1k, so it's a similar experience with them, I see a thread or 2 amongst the scam accusations but nothing substantial and continue to use (cautiously I might add).

What do you mean? I have all the evidence right in my inbox! They accepted my SoF, my ID, my proof of liveness video+audio according to their very specific instructions.

The tenor of your previous responses is really making me wonder about your motivations for being on this forum...

Also want to re-iterate for others that, Fixedfloat is not legally registered or regulated anywhere. I know because the police told me so. In fact they are already blacklisted in the EU and Australia.

https://www.amf-france.org/en/warnings/blacklists/crypto-currencies/fixedfloatcom

[scammedbyff]

There is a misunderstanding, the post I made was about their KYC intentions. They are selective scamming on an increasing scale when they could easily run as a legitimate business. What are your next steps in your pursuit to get your funds back?

You may have missed this in my original post - I have already completed KYC with them and they are still not returning my money.

I asked Trocador where they are legally registered and now they are not responding, either. So it's clear they are hand in glove with FixedFloat.

I'm still looking for a lawyer who will not charge me an unreasonable fee upfront in return for no assurances (like $2000 for typing out a short letter). I suspect that many lawyers immediately think anyone with any bitcoin has unlimited amounts of wealth at their disposal.

Of course I would be happy with paying the lawyer up to 100% of the amount in question (which is nearly $7k). So if you have any leads, please do share them!

I'm also continuing (in a few ways) to push police to go after them.

[Pmalek]

The issue is, in regards to your statement of them scamming people, is I have been using them for the past 1 ½ to 2 years for amounts between 15 and 1000 and have never had an issue. Possibly hundreds if not thousands of transactions with them (obviously, I gamble).
I've only had 2 instances of a stalled transaction and support was quick to fix it within 5 minutes of me using the chat feature.

That's why it's called selective scamming. They don't scam everyone and all of the time but they do scam some people occasionally. I am glad you are not on that list but you never know what can happen in the future. Plus, it doesn't make much sense to scam you for $20 or so. Try with $20,000 and they might find something worth confiscating and tagging you as a criminal for being the owner of crypto of "suspicious history".

Your personal experience isn't enough to give this exchange a good rating when there are so many complaints about them.

What do you mean? I have all the evidence right in my inbox! They accepted my SoF, my ID, my proof of liveness video+audio according to their very specific instructions.

Sometimes when you are asked for these things, they don't do it because they want to return your money. They do it to find out as much information about you as possible so that they can share that info with whoever wants/needs to know.

[JollyGood]

The fees involves are the single biggest factor that make it difficult for victims to take scammers to court. It might be possible for you to find a suitable lawyer by contacting others in the forum that have taken casinos to court (including Curacao).

As for the police, if there is a way to get them involved it would certainly be a serious escalation on your part and just might force the scammers to pay what they owe you.

I'm still looking for a lawyer who will not charge me an unreasonable fee upfront in return for no assurances (like $2000 for typing out a short letter). I suspect that many lawyers immediately think anyone with any bitcoin has unlimited amounts of wealth at their disposal.

Of course I would be happy with paying the lawyer up to 100% of the amount in question (which is nearly $7k). So if you have any leads, please do share them!

I'm also continuing (in a few ways) to push police to go after them.

[scammedbyff]

The fees involves are the single biggest factor that make it difficult for victims to take scammers to court. It might be possible for you to find a suitable lawyer by contacting others in the forum that have taken casinos to court (including Curacao).

As for the police, if there is a way to get them involved it would certainly be a serious escalation on your part and just might force the scammers to pay what they owe you.

I'm still looking for a lawyer who will not charge me an unreasonable fee upfront in return for no assurances (like $2000 for typing out a short letter). I suspect that many lawyers immediately think anyone with any bitcoin has unlimited amounts of wealth at their disposal.

Of course I would be happy with paying the lawyer up to 100% of the amount in question (which is nearly $7k). So if you have any leads, please do share them!

I'm also continuing (in a few ways) to push police to go after them.

The police are already involved, they are just not very willing to help.

[JollyGood]

I am not an expert but it must depend on jurisdiction especially where you are based and where they are based. Did you escalate the complaint to police citing they were not helpful during the initial reporting stage?

The police are already involved, they are just not very willing to help.