I LOST MY USDT WHAT SHOULD I DO ?

[Royal Cap]

As soon as you open an account on Binance, your addresses are generated. And there is no possibility of changing those addresses later. Now you are saying that your Tron address has been changed by Binance later, as far as I know, this is not possible.

But what everyone is saying is that it may be clipboard hijacking, which is a malware. If you have apps downloaded from an unauthorized source on your mobile, they may be mod apps. This may be because of that. In clipboard hijacking, basically the crypto address you copied is changed and the hackers' address is put in.

Since the funds have been transferred to the wallet and you do not have access to that wallet or seedphase. Therefore, it can be said that you will not get your funds back.

[w4xxm]

hello ,
i made a payout and i wanted to receive my money on my Binance account , then i selected usdt and then tron20 network , they gave me the adress i copied it nd sent it to the sender , he sent me the money but it hasn't arrived when i checked the adress again Binance changed it and my money is sent to an inactivated adress . when i checked in tronscan i found it but i dont know how to activate that wallet . Can someone help please ?

Here’s what you can do:

Contact Binance support immediately – explain that your deposit was sent to a previously issued USDT address and provide them with the TXID (transaction hash).

Share the Tronscan link of the transaction with them – this helps verify the transaction.

Ask if Binance can manually credit your account after confirming the funds on-chain.
good luck

HOW CAN I CONTACT THEM DIRECTLY , all i get is the bot , if u have a direct link or smt let me know please .

[makishart]

HOW CAN I CONTACT THEM DIRECTLY , all i get is the bot , if u have a direct link or smt let me know please .

You can open ticket, if you contact them through chat, of course they will put AI chatbot to reply which most of the time completely helpless.
But with ticket, it'll more likely to be responded by their support agent which is "maybe" a human .
Regardless be cautioned to use their genuine help center and verify it many times to avoid falling victim into phishing sites.

[Cointxz]

hello ,
i made a payout and i wanted to receive my money on my Binance account , then i selected usdt and then tron20 network , they gave me the adress i copied it nd sent it to the sender , he sent me the money but it hasn't arrived when i checked the adress again Binance changed it and my money is sent to an inactivated adress . when i checked in tronscan i found it but i dont know how to activate that wallet . Can someone help please ?

Here’s what you can do:

Contact Binance support immediately – explain that your deposit was sent to a previously issued USDT address and provide them with the TXID (transaction hash).

Share the Tronscan link of the transaction with them – this helps verify the transaction.

Ask if Binance can manually credit your account after confirming the funds on-chain.
good luck

HOW CAN I CONTACT THEM DIRECTLY , all i get is the bot , if u have a direct link or smt let me know please .

Chat the bot to request live agent. This is how chat support works now that use bot to deal with questions that can be easily answered by the basic FAQs.

Select first the category of your issue on the bot then click unresolved or thumbs down.

Then type “request live agent” then bot will transfer you to live agent.

[crwth]

This is a pretty weird action, knowing that it shouldn't be changing deposit addresses immediately unless you requested or generated a new one, so this is not connected to your computer.

Mostly, this would be on the platform, and I hope you have already resolved this. I am seeing your reply thanking the members here. You should at least update us with what happened in what you did so people won't get the same occurrence and can be prevented.

[ultrloa]

This is a pretty weird action, knowing that it shouldn't be changing deposit addresses immediately unless you requested or generated a new one, so this is not connected to your computer.

Mostly, this would be on the platform, and I hope you have already resolved this. I am seeing your reply thanking the members here. You should at least update us with what happened in what you did so people won't get the same occurrence and can be prevented.

I don't know what really happen but it seems OP got affected by clipboard malware since this same like situation happened to me before on where I click the address on Binance to but suddenly when I tried to transfer my funds it came out it landed on other address.

I don't know if that same situation happened to OP since if this is the case I guess he need to clean his PC buy reformatting it since maybe there's other malwares that can possibly harm him.

But if he is confident that there's nothing like this happen I guess the best thing to do is he should contact Binance support directly and ask for help regarding on this case.

[Cointxz]

Mostly, this would be on the platform, and I hope you have already resolved this. I am seeing your reply thanking the members here. You should at least update us with what happened in what you did so people won't get the same occurrence and can be prevented.

His last reply yesterday shows that his problem is not yet resolved since he still doesn’t know how to contact the live support until now. I already replied to him process on how to contact live agent which I hope will solved his issue.

He might thanking users here for sending their help on this thread. He guaranteed that he check the address before he copy on exchange so I think this not a clipboard malware.

AFAIK Binance change address of tokens unknowingly but it’s odd that they will change it right after OP copied it.

[asriloni]

THANK YOU GUYS FOR HELP ! I STILL DIDN'T GET MY MONEY BACK ITS NOT A BIG DEAL FOR ME ITS ONLY 200$ , IT WOULD BE NICE IF I GOT IT BUT ITS OKAY . I TRIED TO CONTACT SUPPORT BUT ONLY THE BOT RESPONDING . AND WHEN THEY ASK FOR THE TRANSACTION HASH THEY SAY ITS NOT FOUND , AND YEAH IT IS WHAT IT IS.

It must give you a very important lesson to double check deposit address before try to send the money there. I meant, you might be knowing you took the right address, but sometimes, exchange site is changing your deposit address without even notice you.

The double check before sending to the exchange site is a must, but only feel weird about why Binance unable to recover your money.

200 bucks may nothing for you, but out of logic when they have key to access it, but refuse to recover it. Binance is shite after R. teng took the lead.

[Odogwu-Blockchain]

NO sir i am sure that the first adress i copied was by binance itself nd i double checked it but after i refreshed the page it was changed . is there any way i can activate that wallet adress or redeem my usdt ?

Binance never changes deposit address which im sure theyll never do, i thought you wouldve been saying that you copied wrong address for receiving your usdt.

Can you show the deposit address let see what wrongs with it maybe checking on the explorer.

Or are you sure the sender succesfully made the transaction to your wallet, could you ask the screenshot of transaction from the sender.

[w4xxm]

NO sir i am sure that the first adress i copied was by binance itself nd i double checked it but after i refreshed the page it was changed . is there any way i can activate that wallet adress or redeem my usdt ?

Binance never changes deposit address which im sure theyll never do, i thought you wouldve been saying that you copied wrong address for receiving your usdt.

Can you show the deposit address let see what wrongs with it maybe checking on the explorer.

Or are you sure the sender succesfully made the transaction to your wallet, could you ask the screenshot of transaction from the sender.

TYxDiEam4nF1LxEMe27EYetRDgw8FkW5b4
HERE IS THE WALLET
usdt still not redeemed