Hello Bitcointalk community,
I would like to report a serious and ongoing issue with Dexbo.org, a platform that has withheld my funds and demonstrated dishonest and misleading support practices.
Here’s a summary of what I’ve experienced:
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1. USDT Withdrawal Blocked
I submitted a withdrawal request for 10 USDT, which has been placed on hold without any explanation. Despite repeated follow-ups, no progress has been made.
2. BTC Refund Mishandling
Due to a mistake on Dexbo’s part, I was told I would be refunded 0.0017 BTC. However:
• I initially received only 0.00017 BTC
• Later, 0.0017 BTC appeared as a deposit, not a refund
• No explanation or compensation was ever provided
This transaction, originally intended to correct their own error, was misclassified and misused.
3. Terms Not Honored
Dexbo claimed my account was restricted due to “over 3 months of inactivity” — yet this condition does not exist anywhere in their published Terms of Use. This is a clear violation of fair and transparent operation.
4. Shifting Deposit Requirements and Hidden Fees
I deposited the required 0.0015 BTC for account verification, but only 0.001485 BTC was credited. Later, I was told that 1% had been deducted as a fee, which was never disclosed beforehand.
To make matters worse, the required deposit for activation kept increasing each time I contacted support:
0.0015 BTC → 0.003 BTC.
This is an unfair and manipulative tactic that makes it nearly impossible to meet their conditions.
5. Lack of Transparency & Support
I’ve contacted Dexbo support multiple times via both chat and email.
• Email attempts failed due to server issues on their side.
• Chat responses were inconsistent, evasive, or stopped altogether.
Even after clearly stating my case and asking for resolution, I received no meaningful help.
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At this point, I have received no resolution, and my assets remain inaccessible.
For anyone interested in verifying my claims, I have compiled a full timeline of events, along with screenshots of all relevant chats and transactions, in this Dropbox folder:
https://www.dropbox.com/scl/fo/mrre455elkmilxztscnr9/AC5BTYremJFWUjyiPeWmdao?rlkey=h3untkjwtvs8ku0rqe7cmys2s&st=9swxayx1&dl=0If anyone else has experienced something similar, please speak up. I hope this helps others avoid falling into the same trap.
Thank you,
Koichiro