Bk8 scam me for 1000 SGD

[Arbus1nka]

Bk8 block my account and take away 1000 SGD

my username: Arbusinka

my deposit transaction:
1 - 600 USD 1a6146740de67cbe4459d098279b5d0a95874c590d46a48f36aed92a98ff2af2
2 - 600 USD 854d6dc8ec3faa096343ac30f4724e2fabadac19aa468aff3718164eb0da0d9c
3 - 1000 USD 3eac70da175e243a7f4dd2c8ac8fd353b7480e2a9e3cb37abe0d9f047865a8ae
4 - 45 USD 52f694abbf8193f34eb0e4dfcbf24e35b8c32a6d759a615a0cb76505a0a6d36d

and there was 496USD, 1597USD approved wiithdrawals

When I tried to withdraw money for the 3rd time, they sent me a letter asking for identity verification.
I passed their verification request that same day
But instead of withdrawing my $1,200 (approximately, I don't remember exactly), they sent me a letter that I allegedly violated the bookmaker's rules. And that they would only return the difference between all deposits. And in the end they only gave me $152!

I demand that they open my account for me and return my money, $1,000!

[Mahdirakib]

But instead of withdrawing my $1,200 (approximately, I don't remember exactly), they sent me a letter that I allegedly violated the bookmaker's rules. And that they would only return the difference between all deposits. And in the end they only gave me $152!

Did they mention any specific terms for taking this action? Looks like they have taken this decision with a proper investigation. We have seen a small number of complaints against them here in the forum. Bk8 representative (BK8.Official) usually give replies to the scam accusation here. Send him a PM, he will give a reply here with further clarification when he will be online again. I'm mentioning @holydarkness here so that he can boost the process.

[Coyster]

Can you show us anything to back up your claims, maybe discussions you had with support and the messages they sent to you blocking your account, it is important to add that to your scam accusation so everyone knows what you are saying actually happened.

Did they mention any specific terms for taking this action?

I doubt they did, this is one annoying thing that many of these casinos do, they just close people's accounts saying they violated rules, without even stating what rules they violated, unless they are pressured to do so, that should be unacceptable.

[Arbus1nka]

I don't have any screenshots from my account because it is blocked for entry.
The conversation in the support chat is more like a conversation with a robot - "our team is highly professional, we checked your account several times, you have definitely violated our rules, that's how it is, we hope for your understanding"

I was confronted with the fact that they will not give me the money, and what the violation is, is unknown...
I saw on this forum, exactly the same cases with BK8 were sorted out. The account is blocked by mistake, and then no technical support is going to check anything.
I hope the representative of the BK8 company will write to the right place and help solve this problem!

[holydarkness]

I don't have any screenshots from my account because it is blocked for entry.
The conversation in the support chat is more like a conversation with a robot - "our team is highly professional, we checked your account several times, you have definitely violated our rules, that's how it is, we hope for your understanding"

I was confronted with the fact that they will not give me the money, and what the violation is, is unknown...
I saw on this forum, exactly the same cases with BK8 were sorted out. The account is blocked by mistake, and then no technical support is going to check anything.
I hope the representative of the BK8 company will write to the right place and help solve this problem!

Noted that you can't provide any screenshot related to your account as you're locked out. But can we see that letter [email] where they explain the situation? And that 152, do you say yes to their offer to only return deposit or they send it right away without your consent?

[Arbus1nka]

I don't have any screenshots from my account because it is blocked for entry.
The conversation in the support chat is more like a conversation with a robot - "our team is highly professional, we checked your account several times, you have definitely violated our rules, that's how it is, we hope for your understanding"

I was confronted with the fact that they will not give me the money, and what the violation is, is unknown...
I saw on this forum, exactly the same cases with BK8 were sorted out. The account is blocked by mistake, and then no technical support is going to check anything.
I hope the representative of the BK8 company will write to the right place and help solve this problem!

Noted that you can't provide any screenshot related to your account as you're locked out. But can we see that letter [email] where they explain the situation? And that 152, do you say yes to their offer to only return deposit or they send it right away without your consent?

The first letter is a letter inside the account - a request for verification.
They did not send any letters to my email.
Then, when I passed verification, the account was blocked again "for verification".
After that, it was no longer possible to log into my account.
I wrote to the support chat. And they answered me that I had violated the rules, that we offer you to deposit a small amount.
Then they asked - "do I agree with this or not?" But I argued for a long time and did not agree. In the end, they presented me with the fact that they would open an account for me so that I could find this small amount, and then block it again.
I repeat that this was a conversation with a robot or a chat worker copied and pasted ready-made phrases over and over again.

[holydarkness]

I don't have any screenshots from my account because it is blocked for entry.
The conversation in the support chat is more like a conversation with a robot - "our team is highly professional, we checked your account several times, you have definitely violated our rules, that's how it is, we hope for your understanding"

I was confronted with the fact that they will not give me the money, and what the violation is, is unknown...
I saw on this forum, exactly the same cases with BK8 were sorted out. The account is blocked by mistake, and then no technical support is going to check anything.
I hope the representative of the BK8 company will write to the right place and help solve this problem!

Noted that you can't provide any screenshot related to your account as you're locked out. But can we see that letter [email] where they explain the situation? And that 152, do you say yes to their offer to only return deposit or they send it right away without your consent?

The first letter is a letter inside the account - a request for verification.
They did not send any letters to my email.
Then, when I passed verification, the account was blocked again "for verification".
After that, it was no longer possible to log into my account.
I wrote to the support chat. And they answered me that I had violated the rules, that we offer you to deposit a small amount.
Then they asked - "do I agree with this or not?" But I argued for a long time and did not agree. In the end, they presented me with the fact that they would open an account for me so that I could find this small amount, and then block it again.
I repeat that this was a conversation with a robot or a chat worker copied and pasted ready-made phrases over and over again.

Okay, so the entire conversation and the announcement is within the platform notification system, and they didn't email anything? And to be clear, you're not agree with the return of deposit for resolution? A simple yes or no for that question will suffice.

[Arbus1nka]

I don't have any screenshots from my account because it is blocked for entry.
The conversation in the support chat is more like a conversation with a robot - "our team is highly professional, we checked your account several times, you have definitely violated our rules, that's how it is, we hope for your understanding"

I was confronted with the fact that they will not give me the money, and what the violation is, is unknown...
I saw on this forum, exactly the same cases with BK8 were sorted out. The account is blocked by mistake, and then no technical support is going to check anything.
I hope the representative of the BK8 company will write to the right place and help solve this problem!

Noted that you can't provide any screenshot related to your account as you're locked out. But can we see that letter [email] where they explain the situation? And that 152, do you say yes to their offer to only return deposit or they send it right away without your consent?

The first letter is a letter inside the account - a request for verification.
They did not send any letters to my email.
Then, when I passed verification, the account was blocked again "for verification".
After that, it was no longer possible to log into my account.
I wrote to the support chat. And they answered me that I had violated the rules, that we offer you to deposit a small amount.
Then they asked - "do I agree with this or not?" But I argued for a long time and did not agree. In the end, they presented me with the fact that they would open an account for me so that I could find this small amount, and then block it again.
I repeat that this was a conversation with a robot or a chat worker copied and pasted ready-made phrases over and over again.

Okay, so the entire conversation and the announcement is within the platform notification system, and they didn't email anything? And to be clear, you're not agree with the return of deposit for resolution? A simple yes or no for that question will suffice.

The announcement about the need to pass verification was on the platform itself. Then the whole conversation in the chat with support.
I did not agree with this decision, NO.
But they made it clear to me that I should take what they give and there will be no more discussion.

[holydarkness]

The announcement about the need to pass verification was on the platform itself. Then the whole conversation in the chat with support.
I did not agree with this decision, NO.
But they made it clear to me that I should take what they give and there will be no more discussion.

Noted, I'll try to invite them here and get them to tell us their version, and/or why they enforce such settlement without your consent. Just... don't touch the fund yet, don't withdraw it from that newly created account to your wallet. That can be perceived as a consent to settle.

[Coyster]

I repeat that this was a conversation with a robot or a chat worker copied and pasted ready-made phrases over and over again.

Yes, many casinos have clueless customer support that offer no help and sound like robots most of the time, so we understand what you mean here. Thank you for clarifying what happened, i am wondering why they want to "force" you into this settlement when you have clearly not agreed to it, it is only fair that when you accuse a player, they have the opportunity to defend themselves, and better when a neutral mediator is involved. Let us hope they come here and explain better.

[ziportan]

Had the exact same situation last year, cos i had a " professional betting style" lmao.

Sorry but you ll not get anything. Not some proof nor ur winnings

[Arbus1nka]

The announcement about the need to pass verification was on the platform itself. Then the whole conversation in the chat with support.
I did not agree with this decision, NO.
But they made it clear to me that I should take what they give and there will be no more discussion.

Noted, I'll try to invite them here and get them to tell us their version, and/or why they enforce such settlement without your consent. Just... don't touch the fund yet, don't withdraw it from that newly created account to your wallet. That can be perceived as a consent to settle.

The company representative is still not active on the forum. I wrote him a private message, but perhaps he has a block on new users. Tell me, could you write to him, let him see the message!?

[holydarkness]

The announcement about the need to pass verification was on the platform itself. Then the whole conversation in the chat with support.
I did not agree with this decision, NO.
But they made it clear to me that I should take what they give and there will be no more discussion.

Noted, I'll try to invite them here and get them to tell us their version, and/or why they enforce such settlement without your consent. Just... don't touch the fund yet, don't withdraw it from that newly created account to your wallet. That can be perceived as a consent to settle.

The company representative is still not active on the forum. I wrote him a private message, but perhaps he has a block on new users. Tell me, could you write to him, let him see the message!?

I've done that the day I made the quoted post. As you noticed yourself, their account hasn't been active since days ago. Wait a little bit more until they're online and read my PM. I'll give them more days before I exhaust other path to reach them.

[holydarkness]

OP, can you please add supporting evidence to your case? I just updated my list yesterday and have to mark yours as "invalid" due to the lack of supporting evidence. If you can substantiate by the email being referred here or perhaps [though I doubt we can have it, as you're quite likely locked out before being able to make any screenshot] your account transaction history?

I'll mark it as "in progress" following a substantial proof and begin hunting them down to get to the bottom of this case.

[Arbus1nka]

OP, can you please add supporting evidence to your case? I just updated my list yesterday and have to mark yours as "invalid" due to the lack of supporting evidence. If you can substantiate by the email being referred here or perhaps [though I doubt we can have it, as you're quite likely locked out before being able to make any screenshot] your account transaction history?

I'll mark it as "in progress" following a substantial proof and begin hunting them down to get to the bottom of this case.

I provided evidence of my transactions.
I can only try to access my account in the chat and get a response from the assistant in the chat that the account is blocked.
Let's listen to the comments of the company representative, I see that he was online today. I am sure that he could not ignore a letter from you.

[holydarkness]

OP, can you please add supporting evidence to your case? I just updated my list yesterday and have to mark yours as "invalid" due to the lack of supporting evidence. If you can substantiate by the email being referred here or perhaps [though I doubt we can have it, as you're quite likely locked out before being able to make any screenshot] your account transaction history?

I'll mark it as "in progress" following a substantial proof and begin hunting them down to get to the bottom of this case.

I provided evidence of my transactions.
I can only try to access my account in the chat and get a response from the assistant in the chat that the account is blocked.
Let's listen to the comments of the company representative, I see that he was online today. I am sure that he could not ignore a letter from you.

Ahh... right. Sorry. Handling too many cases at once. I forgot the details that your exchange of communication happens through their internal system. Marking this as "in progress" despite the lack of substantial supporting evidence and I'll issue a second call to their rep.

[BK8.Official]

@Arbus1nka Sorry for the inconvenience
I have issued to our related team, thanks for your patience

[ziportan]

looks like you ll probably get something like this too

Hi ziportan, apologies for your bad experience and thank you for waiting, we have checked your account and we came to know that your account is flagged by the provider's compliance team due to abnormalities found this may be referring to a member professional betting style has breached the fair play betting rules that might have violated and triggered your account to be suspended.

Besides, after following up with the provider, I am happy to know that you have withdrew your deposit previously and the amount they were holding were only the extra winnings. Hope this is able to answer your queries. Please do not hesitate to contact us again should you required further clarifications.

[God Of Thunder]

looks like you ll probably get something like this too

It seems most of the casinos are scammers in your book.
People should understand that if most casinos block/limit a player, the problem is not from the casino side, but it is the player who has the problem. You had problems with Bk8, BC game, Xyes, and probably in many more casinos, which you did not post here, probably because they are not available on this forum. I wish I could share what I have seen with my own eyes. But that won't be professional. I would ask you to stop what you've got limited in the casinos and be fair.

[Rating Place]

looks like you ll probably get something like this too

It seems most of the casinos are scammers in your book.
People should understand that if most casinos block/limit a player, the problem is not from the casino side, but it is the player who has the problem. You had problems with Bk8, BC game, Xyes, and probably in many more casinos, which you did not post here, probably because they are not available on this forum. I wish I could share what I have seen with my own eyes. But that won't be professional. I would ask you to stop what you've got limited in the casinos and be fair.

you should stay out of sports related stuff because you don’t understand it. Like I said in the other thread, no one arbs for 50 cents. You want to max bet both sides to arb. Also providers don’t flag people for arbitrage because it’s impossible to prove. They flag for value and all other books limit the player. I didn’t look at the other cases but you are promoting a stiff book in XYes.

They put up a fake license, said they have over 800,000 users and 29k X followers even though only 20 are verified and they follow 5.