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Author Topic: kleopatra verify trezor issue  (Read 117 times)
web435 (OP)
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June 17, 2025, 10:44:24 PM
 #1

hi when i try to verify the trezor suite download im getting errors in Kleopatra:

I'm following this tutorial
https://trezor.io/guides/trezor-suite/trezor-suite-desktop/download-verify-trezor-suite#windows

and at the steps

-select the installer file
-Installer file: Trezor-Suite-22.4.3-win-x64.exe ()

i dont have that file. I have downloaded
 
Trezor-Suite-22.4.3-win-x64.exe.gpg
joniboini
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June 18, 2025, 12:15:12 AM
 #2

You should be able to download the files from the Trezor Suite homepage[1]. You can choose from the dropdown list and download the .exe files for Windows. By the way, how did you end up with a .gpg file? Did you try to encrypt it before, or did the direct download link give you that file? I tried to use my Windows device to check the link, and it gives me the .exe file directly. CMIIW.

[1] https://trezor.io/trezor-suite

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web435 (OP)
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June 18, 2025, 04:48:15 AM
 #3

You should be able to download the files from the Trezor Suite homepage[1]. You can choose from the dropdown list and download the .exe files for Windows. By the way, how did you end up with a .gpg file? Did you try to encrypt it before, or did the direct download link give you that file? I tried to use my Windows device to check the link, and it gives me the .exe file directly. CMIIW.

[1] https://trezor.io/trezor-suite

thank you yes working now, not sure why it downloaded that exact file with the GPG extension but when i tried this time it didnt have the extension!!!!!
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June 18, 2025, 04:32:10 PM
 #4

thank you yes working now, not sure why it downloaded that exact file with the GPG extension but when i tried this time it didnt have the extension!!!!!
Maybe it was something related with Trezor website, and I know they just released new version of Trezor Suite few hours ago.
I suggest checking out Trezor suite github page if you get similar issues in future, they have all files listed there:
https://github.com/trezor/trezor-suite/releases

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illanz
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June 18, 2025, 04:54:53 PM
 #5

which system are you using it? did you try on others?  Download on GitHub releases page?
btcltcdigger
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June 20, 2025, 09:08:17 AM
 #6

Usually when an antivirus gets a hit, it will immediately remove/quarantine the executable file. In this case, the exe file.
I'm pretty sure that's whats going on here, your exe file gets flagged as potnetial risk and removed so you can't run it by accident

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June 21, 2025, 09:15:03 AM
 #7

I'm pretty sure that's whats going on here, your exe file gets flagged as potnetial risk and removed so you can't run it by accident
Why does it leave a gpg file, tho? As far as I'm aware, the downloadable signature files have .asc extension. I guess he downloaded other files. Regardless of what happens, OP already solved that, so that's good.

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June 22, 2025, 06:26:30 AM
 #8

-snip- not sure why it downloaded that exact file with the GPG extension but when i tried this time it didnt have the extension!!!!!
You're on Windows, so its Windows Explorer defaults with "Show->File name extensions" disabled.

And ".gpg" and ".exe" are both common file name extensions so the signature file will look like an executable file with ".exe" extension;
While the actual executable/installer wont show an extension.

You can change that confusing names by ticking that setting in your Windows Explorer's "View" menu.

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