[Solved] [STAKE.COM] [BITPANDA.COM] 40 LTC Scam - Who's responsible ?

[CreepyUncleJoe]

It is quite possible that Bitpanda sent LTC to the deposit address of another Stake user, and that someone is surprised to find 40 LTC for free in their account. LOL

Stake’s answer:

Hello there.

We are contacting you regarding the LTC transaction that you have submitted to be recovered.

Unfortunately, you have sent the funds to an address that belongs to another account, therefore we are simply not able to recover them.

We are, by no means, able to simply deduce the funds from other players accounts, therefore the recovery procedure is canceled and the funds are permanently lost.

Kindly try to be a bit more careful with your transactions in the future, since we can't always guarantee a successful recovery, and we have a limited number of transactions to be recovered per account.

So yeah, I was right.

If you want to complain, take it up with Bitpanda, this isn’t Stake’s fault.

[BlackyJacky]

Stake’s answer:

Hello there.

We are contacting you regarding the LTC transaction that you have submitted to be recovered.

Unfortunately, you have sent the funds to an address that belongs to another account, therefore we are simply not able to recover them.

We are, by no means, able to simply deduce the funds from other players accounts, therefore the recovery procedure is canceled and the funds are permanently lost.

Kindly try to be a bit more careful with your transactions in the future, since we can't always guarantee a successful recovery, and we have a limited number of transactions to be recovered per account.

Bijan and Edward are proven stupid liars and criminals!

Stake sent your LTC withdrawal to Bitpanda from Stake's LTC wallet.

And when Bitpanda sends the LTC back to one of the Stake sender address, then the LTC are on the Stake wallet.

How is it technically possible that Bitpanda sent the 40 LTC to the Stake LTC wallet and now they are on a player account?

Despite of this, all deposits to player accounts go to a Stake wallet.

So if the 40 LTC are on a player account, that means Bijan and Edward are stupid lying!

[Zwei]

tbh, this isn't a scam by any means, neither stake or bitpanda technically scammed you imo.
you fucked up by sending coins from stake directly to a bitpanda address that you don't control. if you have been around crypto this long, you should know that when a platform rejects a crypto deposit, they refund it to the original sending address.
and i'm pretty sure both platforms have disclaimers saying your funds will be lost in cases like this.

that's why it's always important to withdraw to an address you control first, then send it wherever you want.

[bitbollo]

...
No, you are missing the key point here. It was a deposit address of another user. Therefore, the funds have been credited to the account of that user. Most probably, the user has already played with the funds and made a withdrawal or lost it. Stake isn't liable in that case. The situation is like sending funds to a wrong address.

But even this was a "deposit address", now the funds have been credited to the new player? ? I am asking because I have serious doubts this has been really done... however both sites have been really ignorant on how they manage the whole issues.
it seems they have never seen previous a similar transaction and they managed like rotten eggs. Funds are in their wallet. It is not impossible to retrieve the funds...

At this point, I think that a good lawyer (or even a gambling association / local authority ) could be the proper solution here...

[nutildah]

It is the fault of Bitpanda. I tried to learn a little bit more about what Bitpanda does, and its not OP's fault that he decided to send his funds there if he never had any problems doing that before. Obviously it would have been more ideal to send the funds to a self-custody address first and then Bitpanda afterward, but how would he know the funds would be rejected and sent back to Stake? Especially if he'd done it before.

From what I can tell, Bitpanda doesn't specifically limit/reject/freeze funds just because they came from a crypto casino / sportsbook. Perhaps the LTC was "tainted" according to their standards & they didn't know it was coming from Stake, but they should have asked the user for more information rather than immediately attempting to send the funds back.

[holydarkness]

[...]

mmm I would say OP that sounds like a silly excuse... because these funds have been sent to a key that is in THEIR ownership not in the ownership of another entity! Yes this jey "belong to another account" but the coins area still on a wallet/key that they own the key.

No, you are missing the key point here. It was a deposit address of another user. Therefore, the funds have been credited to the account of that user. Most probably, the user has already played with the funds and made a withdrawal or lost it. Stake isn't liable in that case. The situation is like sending funds to a wrong address.

The irony is them telling me to be more careful with my transactions 😡
I sent their answer to Bitpanda support, let’s see if they fix their big mistake…

Hmm... I finally gave this thread a read today as I need to jot it to my to-do list what to write on my next list update, and I am at the same agreement with at least four other overseers here. It's on Bitpanda's responsibility.

But... if I may get a broader context, do bitpanda at least explain why the transaction bounced? I am aware that you've answered to Shasan and Mahdirakib that they said it's related to MiCAR, but did they explain exactly why it bounced? Because:



And given this is [I think we are all come into same agreement here] bitpanda's mistake, I can't and won't add this to Stake's entry on my list.

[Mahdirakib]

But even this was a "deposit address", now the funds have been credited to the new player? ? I am asking because I have serious doubts this has been really done... ~

Why are you doubting about this? I believe you know it very well that a deposit gets credited to the account of the users in a casino when it receives the required number of confirmations. 40 LTC isn't a big deal for Stake, and they always credit such small deposits and process withdrawals instantly (if the required wagering is completed).

I think you haven't observed the address yet in which Bitpanda team sent the refund. There were already some incoming transactions on that address when the 40 LTC transaction had come from Bitpanda. It means the user was playing at Stake when the deposit reflected in his account. The user has either lost or withdrawn the funds which he received for Bitpanda mistake. This is why Stake isn't liable here to pay the 40 LTC to OP. I hope you understood the main point here.

[nons]

But even this was a "deposit address", now the funds have been credited to the new player? ? I am asking because I have serious doubts this has been really done... ~

Why are you doubting about this? I believe you know it very well that a deposit gets credited to the account of the users in a casino when it receives the required number of confirmations. 40 LTC isn't a big deal for Stake, and they always credit such small deposits and process withdrawals instantly (if the required wagering is completed).

I think you haven't observed the address yet in which Bitpanda team sent the refund. There were already some incoming transactions on that address when the 40 LTC transaction had come from Bitpanda. It means the user was playing at Stake when the deposit reflected in his account. The user has either lost or withdrawn the funds which he received for Bitpanda mistake. This is why Stake isn't liable here to pay the 40 LTC to OP. I hope you understood the main point here.

TBH, i monitored the wallet, and even if i don't have any proof, i have some reasons to think that this adress isn't a player one.
But i don't want to spread any FUD here, i'll wait for some conclusions (i'm doing some analysis atm).

Also, no answer from Bitpanda today...
Have a nice day guys, i'll keep this post updated

[BlackyJacky]

Bitpanda doesn't have any responsibility, because they are obligated by AML laws to send the funds back if the transaction is suspicious.

[nons]

Bitpanda doesn't have any responsibility, because they are obligated by AML laws to send the funds back if the transaction is suspicious.

Of course they have a responsability there.

BUT BIG CHANGE TODAY, i finally got credited, Bitpanda did the job and refunded me after a week. THAT'S A HUGE GREEN FLAG for them.

GGWP Bitpanda !

[BlackyJacky]

Bitpanda doesn't have any responsibility, because they are obligated by AML laws to send the funds back if the transaction is suspicious.

Of course they have a responsability there.

BUT BIG CHANGE TODAY, i finally got credited, Bitpanda did the job and refunded me after a week. THAT'S A HUGE GREEN FLAG for them.

GGWP Bitpanda !

Quote the law saying that financial institutions sending funds back because of money laundering suspicion are responsible?

[xLays]

Of course they have a responsability there.
BUT BIG CHANGE TODAY, i finally got credited, Bitpanda did the job and refunded me after a week. THAT'S A HUGE GREEN FLAG for them.
GGWP Bitpanda !

Good thing you finally got the refund you deserved it.. Now you can enjoy your funds.
Since the issue is already resolved, it’s better to lock this thread to avoid any kind of spam.

In case you don't know how to lock the thread, just look for lock topic right left below your screen.

[nons]

Bitpanda doesn't have any responsibility, because they are obligated by AML laws to send the funds back if the transaction is suspicious.

Of course they have a responsability there.

BUT BIG CHANGE TODAY, i finally got credited, Bitpanda did the job and refunded me after a week. THAT'S A HUGE GREEN FLAG for them.

GGWP Bitpanda !

Quote the law saying that financial institutions sending funds back because of money laundering suspicion are responsible?

This is about rejecting a deposit to a wrong address imo...
Bitpanda recognized their responsability so i guess most of the people here were right.

[nons]

Of course they have a responsability there.
BUT BIG CHANGE TODAY, i finally got credited, Bitpanda did the job and refunded me after a week. THAT'S A HUGE GREEN FLAG for them.
GGWP Bitpanda !

Good thing you finally got the refund you deserved it.. Now you can enjoy your funds.
Since the issue is already resolved, it’s better to lock this thread to avoid any kind of spam.

In case you don't know how to lock the thread, just look for lock topic right below your screen.

Thanks, will do in a few hours just in case some other people have questions

[BlackyJacky]

Bitpanda doesn't have any responsibility, because they are obligated by AML laws to send the funds back if the transaction is suspicious.

Of course they have a responsability there.

BUT BIG CHANGE TODAY, i finally got credited, Bitpanda did the job and refunded me after a week. THAT'S A HUGE GREEN FLAG for them.

GGWP Bitpanda !

Quote the law saying that financial institutions sending funds back because of money laundering suspicion are responsible?

This is about rejecting a deposit to a wrong address imo...

Your Bitpanda account LTC deposit address you gave to Stake for your Stake withdrawal was wrong?

And as Bitpanda did not know to which Bitpanda account holder this LTC address belongs, they send it back to the sender address?

Bitpanda recognized their responsability so i guess most of the people here were right.

You say that Bitpanda is responsible, but you are not able to quote the law saying that financial institutions sending funds back because of money laundering suspicion are responsible!