[RESOLVED] BC.Game Scamming 40,300 INR – Withdrawal But Not Received

[itsalphaese]

I mean this is what I have, everything I’ve said above is in the withdrawal screenshot I’ve shared, if they’re saying that the ticket ID doesn’t exist and it’s literally in the screenshot just goes to show the length of how much they’re trying to mislead and be shady.

This practice just seems to be shady on their end. I’ve had a user message me on discord saying it’s no use, no one will help. He had to spam the global chat for 3 weeks every hour and then the support finally reached out to him and cancelled his withdrawal and refunded the money back to his wallet, and as soon as he was about to withdraw through a different provider they locked his account saying KYC insufficient. I mean comeon who pulls this shit?

I’m just hoping to get the withdrawal cancelled at this point so I can have the money returned to my BCGame wallet and then atleast try through a different withdrawal channel because this seems to be having all the problems.

I’m eagerly waiting for you reply, you’re my only hope buddy, thank you again!

The doesn't exist means simply they're looking at a wrong "section". As I mentioned before, "ticket" here in casinos can refer to many sections. It's a very wide term. Though I figure each sections has different character-set [TX-ID is, let's say, 16 character alphanumeric, complaint ID is 8 digits numeric, withdrawal and deposit ID is 7 digits of numeric, betID is 10 digits of alphanumeric, and so on], some might share same format and amount of digits.

I've inquired to your situation earlier today, but I was with my personal phone the entire day today due to a personal emergency [and will be for the next couple days] and can only pop back into the forum just about this hour. They've replied to me about six or seven hours ago, telling me that they've zeroing into your account with the UID and currently getting to the bottom of your case with their finance department.

Again, due to personal emergency, I can only handle forum matters at these hours [and will go straight to bed and call it a night early as my day was long and the next day will be as long] and I think my contact is already offline as I tried to nudge him the second I can handle forum related matters and they're yet to answer since [not to mention that from my long experience talking with them, this is past bed time in their timezone]. Rest assured, they're investigating it with their finance department as per our last talk.

Hopefully, when I wake up tomorrow, I'll get an update, if the case didn't resolve itself already by them crediting your account.

Hey bud, all good. Real life > Forum troubles xd anyways I appreciate the help.

It's 84 hours and no info on my withdrawal, no message from support, just a bunch of angry peeps on discord saying that everyone is having their withdrawl showing success with no credit. To be fair, it actually feels like a rugpull is incoming idk.

I'm always online at this hour, just drop a message over here or on PM if you require any info from me and I'll get you that stat. I always figured their timezone was GMT +/- 1 so didn't expect it to be night for them, cause it's late night where I am from.

I don't know it just seems to be a runaround at this point when they say they are investigating, clearly the third party provider is not crediting the money so I'm not sure what they're investigating and the lack thereof knowledge isn't reassuring.

Anyway you could get them to reply on the thread?

[holydarkness]

Hey bud, all good. Real life > Forum troubles xd anyways I appreciate the help.

Thank you for the understanding.

It's 84 hours and no info on my withdrawal, no message from support, just a bunch of angry peeps on discord saying that everyone is having their withdrawl showing success with no credit. To be fair, it actually feels like a rugpull is incoming idk.

If I may freely infer, it's more due to UPI and their system. It's quite a complex chain of transaction. Last case I oversee with UPI-related matter was simply because the player send a wrong password for PDF. I'll be honest here that I don't know why UPI require BC to require the player to send them a PDF to verify transaction. I believe, worldwide, the transaction happens seamlessly. I handle cross-country transaction IRL, and never have I ever need to ask my client to send me a PDF so I can "liquidate" the fund from my account. Unless we're talking about L/C here.

I'm always online at this hour, just drop a message over here or on PM if you require any info from me and I'll get you that stat. I always figured their timezone was GMT +/- 1 so didn't expect it to be night for them, cause it's late night where I am from.

Well, yes, their BC.Game global timezone is, I believe, UTC +/- 1, but they're multi-nation company and I think after the pandemy, they apply WFA to many of their staffs. Or maybe they're simply stationed at their satellite office. The contacts I have, though, lives in the UTC+X [I'm not nosy, I didn't ask them where they live] but I know the sleeping schedule of this particular contact, and this is past their bedtime.

I don't know it just seems to be a runaround at this point when they say they are investigating, clearly the third party provider is not crediting the money so I'm not sure what they're investigating and the lack thereof knowledge isn't reassuring.

Anyway you could get them to reply on the thread?

If you want to, I can specifically ask my contact to send their support team, BC.Game Supportt, to address you and relayed all of the communication I have with my contact. I'm fine with that. Though I don't see the point. I mean... imagine me talking with you for a matter, a long talk, I've got the answer, but then I tell you, "hey, Alpha, can you please ask Beta to response instead of me?" and then you'll have to dial Beta and "yo Beta, I know you're aware this case we have with the forum user, I have a talk with holy for this matter and finance division tell me this and this and this. I've told holy, but can you pop into the forum anda tell that?"

But yeah, I am sure they'll gladly comply to that request. That won't be the first time BC.Game Support jump in to deliver a verdict.

[itsalphaese]

Hey bud, all good. Real life > Forum troubles xd anyways I appreciate the help.

Thank you for the understanding.

It's 84 hours and no info on my withdrawal, no message from support, just a bunch of angry peeps on discord saying that everyone is having their withdrawl showing success with no credit. To be fair, it actually feels like a rugpull is incoming idk.

If I may freely infer, it's more due to UPI and their system. It's quite a complex chain of transaction. Last case I oversee with UPI-related matter was simply because the player send a wrong password for PDF. I'll be honest here that I don't know why UPI require BC to require the player to send them a PDF to verify transaction. I believe, worldwide, the transaction happens seamlessly. I handle cross-country transaction IRL, and never have I ever need to ask my client to send me a PDF so I can "liquidate" the fund from my account. Unless we're talking about L/C here.

I'm always online at this hour, just drop a message over here or on PM if you require any info from me and I'll get you that stat. I always figured their timezone was GMT +/- 1 so didn't expect it to be night for them, cause it's late night where I am from.

Well, yes, their BC.Game global timezone is, I believe, UTC +/- 1, but they're multi-nation company and I think after the pandemy, they apply WFA to many of their staffs. Or maybe they're simply stationed at their satellite office. The contacts I have, though, lives in the UTC+X [I'm not nosy, I didn't ask them where they live] but I know the sleeping schedule of this particular contact, and this is past their bedtime.

I don't know it just seems to be a runaround at this point when they say they are investigating, clearly the third party provider is not crediting the money so I'm not sure what they're investigating and the lack thereof knowledge isn't reassuring.

Anyway you could get them to reply on the thread?

If you want to, I can specifically ask my contact to send their support team, BC.Game Supportt, to address you and relayed all of the communication I have with my contact. I'm fine with that. Though I don't see the point. I mean... imagine me talking with you for a matter, a long talk, I've got the answer, but then I tell you, "hey, Alpha, can you please ask Beta to response instead of me?" and then you'll have to dial Beta and "yo Beta, I know you're aware this case we have with the forum user, I have a talk with holy for this matter and finance division tell me this and this and this. I've told holy, but can you pop into the forum anda tell that?"

But yeah, I am sure they'll gladly comply to that request. That won't be the first time BC.Game Support jump in to deliver a verdict.

I'd understand what you're saying regarding UPI, but that is not the case here. I haven't done a UPI withdrawal since they don't have a UPI withdrawal channel. UPI are only available and enabled for deposits, all their deposit channels are UPI and a few are net-banking.

I've chosen the 'Bank Transfer' option which is IMPS/NEFT and there is no delay on that cause the entire Indian Banking Infrastructure relies on it, it's quite literally got a 99.9% uptime. This is exactly what worries me, there is no UPI involved anywhere in this scenario.

I've chosen Bank Transfer multiple times before and it's all been credited within a few hours and even on my statement it appears as "IMPS***" or "NEFT****" which means it's a bank transfer.

Now since you've put that in retrospect it makes sense dealing with you directly. I don't know seeing the BCGame support team handle addressing this over here just feels reassuring since it actually mean they're taking cognisance of this issue.

I'll wait around for your reply tomorrow whenever is convenient for you and I sincerely hope that they have an actual update on my case instead of beating around the bush. Nevertheless, I truly appreciate the help buddy. Thank you!

[BC.Game Support]

Hello itsalphaesse,

Please be informed that in accourdance with our finance team the withdrawal in dispute has been successfully credited to your account and it is not credited back to our account. We are sending you UTR number by PM. Kindly check and confirm

[itsalphaese]

Hello itsalphaesse,

Please be informed that in accourdance with our finance team the withdrawal in dispute has been successfully credited to your account and it is not credited back to our account. We are sending you UTR number by PM. Kindly check and confirm

I have already received this fake screenshot from your team below and as I told them the same thing, this is a fake UTR number. As soon as I received this I called my bank and they said no UTR exists and even if they have to check this UTR number doesn't follow the ID guidelines which means it's a complete fake.

I'm attaching the screenshot I have received from your team and it is the scammiest looking screenshot I've ever seen, a toddler can do a better job faking the screenshot.

Also @holydarkness, please help out. I've already mentioned in my first post towards the end that they are sending out fake UTR numbers and they've exactly done that here with my case. As you can see in the image shared below on my discord chat, they continuously delete the messages between my messages. Are you telling me that's okay?

I have sent them proof of my bank statement for the month, a video recording of my opening and logging into my bank account scrolling through all the transactions until today despite all of this proof, they continuously try to mislead their players.

Terribly disappointed with how they have handled this, i called them out on the first post that they would provide me a fake UTR cause people on chat and cgobal were already complaining that they are scamming players with fake UTR number. a UTR number can be easily crosschecked by just calling the support of our bank.

https://cdn.discordapp.com/attachments/1389012237041012767/1389869196959027271/signal-2025-07-02-12-50-12-807.jpg?ex=6866300f&is=6864de8f&hm=fe051916b935fa3b00733cc8e438ed0af243b90d3ea975ee14e961faff378382&

https://postimg.cc/vDmyD9d5

[holydarkness]

[...]

Also @holydarkness, please help out. [...]

I have sent them proof of my bank statement for the month, a video recording of my opening and logging into my bank account scrolling through all the transactions until today despite all of this proof, they continuously try to mislead their players.
[...]

This is what my contact actually asked me to ask you when I relayed the message, for you to show the proof in form of your bank statement from the date of the said withdrawal to today. Do you mind to send it to me, if you trust me? I will assure you that I will not use that for malicious intent, I'll just relay it to my contact.

Otherwise, you can also send to BC.Game Support [who, by the way, is here giving response as per your request], if you're concerned about privacy and sharing it with third party [me]. I believe they'll forward that info to my contact, and I will make sure they do that by telling my contact that the staff who handle the BC.Game Account has that info sitting in their inbox.

[itsalphaese]

[...]

Also @holydarkness, please help out. [...]

I have sent them proof of my bank statement for the month, a video recording of my opening and logging into my bank account scrolling through all the transactions until today despite all of this proof, they continuously try to mislead their players.
[...]

This is what my contact actually asked me to ask you when I relayed the message, for you to show the proof in form of your bank statement from the date of the said withdrawal to today. Do you mind to send it to me, if you trust me? I will assure you that I will not use that for malicious intent, I'll just relay it to my contact.

Otherwise, you can also send to BC.Game Support [who, by the way, is here giving response as per your request], if you're concerned about privacy and sharing it with third party [me]. I believe they'll forward that info to my contact, and I will make sure they do that by telling my contact that the staff who handle the BC.Game Account has that info sitting in their inbox.

Hey buddy, sure I'll send it over to you via PM now. I'm just blurring out my home address if that's okay.

Also I had sent them all of this already, even a recording of me opening my bank with another phone to prove to that I actually haven't received the amount.

I'm telling you bud they're just doing a full runaround, this UTR doesn't even exist, my bank told me the idenfitication number doesn't even match how it's supposed to be. They warned me it's a fake and told me if the bank needs to get involved they need to see a payment receipt from the merchant who processed the transaction, and I've asked their support for the same. Obviously now they're in a pickle because they can't provide me that receipt because that transaction doesn't exist and neither have they sent the money. It's all a big lie and they're doing everything to cover it up.

Please check your PM in a few you'll receive my statement from 27th June until today (2nd July 2025)

[holydarkness]

[...]

Also @holydarkness, please help out. [...]

I have sent them proof of my bank statement for the month, a video recording of my opening and logging into my bank account scrolling through all the transactions until today despite all of this proof, they continuously try to mislead their players.
[...]

This is what my contact actually asked me to ask you when I relayed the message, for you to show the proof in form of your bank statement from the date of the said withdrawal to today. Do you mind to send it to me, if you trust me? I will assure you that I will not use that for malicious intent, I'll just relay it to my contact.

Otherwise, you can also send to BC.Game Support [who, by the way, is here giving response as per your request], if you're concerned about privacy and sharing it with third party [me]. I believe they'll forward that info to my contact, and I will make sure they do that by telling my contact that the staff who handle the BC.Game Account has that info sitting in their inbox.

Hey buddy, sure I'll send it over to you via PM now. I'm just blurring out my home address if that's okay.

Also I had sent them all of this already, even a recording of me opening my bank with another phone to prove to that I actually haven't received the amount.

I'm telling you bud they're just doing a full runaround, this UTR doesn't even exist, my bank told me the idenfitication number doesn't even match how it's supposed to be. They warned me it's a fake and told me if the bank needs to get involved they need to see a payment receipt from the merchant who processed the transaction, and I've asked their support for the same. Obviously now they're in a pickle because they can't provide me that receipt because that transaction doesn't exist and neither have they sent the money. It's all a big lie and they're doing everything to cover it up.

Please check your PM in a few you'll receive my statement from 27th June until today (2nd July 2025)

I personally think that'll be... not OK? As my contact will probably expect a full unedited info [and the info you gave me won't matter to me anyway, [I said this without any hostility] as the details of your life doesn't interest me]. But yeah, let's try that first, and see if my contact will accept that.

Can you perhaps not blurr the full name? So my contact can match it with their database and be sure that they're indeed your bank statement? Again I'll repeat and emphasize, no personal info from any complainant on this forum intereest me, and I give my best not to commit any personal data to my memory. I'll either deliberately try to forget any details [well, with the number of cases I "bridge" daily, that's not a hard thing to do] or just simply send the documents to my contact without looking at its content.

And, take your time, no need to rush. I'm going to bed and there is about 85% likelihood I'll only be able to attend to forum matters at around the same time tomorrow. But, there is also a chance I can steal ten minutes or so during my coffee and relay this to my contact, in about...seven? eight hours from now? Nine? I'm about to make myself a dinner, clean the home a little, then sleep. I do really need sleep.


Edit: got your PM. The "new PM" notification hits me right after I press post.

[itsalphaese]

[...]

Also @holydarkness, please help out. [...]

I have sent them proof of my bank statement for the month, a video recording of my opening and logging into my bank account scrolling through all the transactions until today despite all of this proof, they continuously try to mislead their players.
[...]

This is what my contact actually asked me to ask you when I relayed the message, for you to show the proof in form of your bank statement from the date of the said withdrawal to today. Do you mind to send it to me, if you trust me? I will assure you that I will not use that for malicious intent, I'll just relay it to my contact.

Otherwise, you can also send to BC.Game Support [who, by the way, is here giving response as per your request], if you're concerned about privacy and sharing it with third party [me]. I believe they'll forward that info to my contact, and I will make sure they do that by telling my contact that the staff who handle the BC.Game Account has that info sitting in their inbox.

Hey buddy, sure I'll send it over to you via PM now. I'm just blurring out my home address if that's okay.

Also I had sent them all of this already, even a recording of me opening my bank with another phone to prove to that I actually haven't received the amount.

I'm telling you bud they're just doing a full runaround, this UTR doesn't even exist, my bank told me the idenfitication number doesn't even match how it's supposed to be. They warned me it's a fake and told me if the bank needs to get involved they need to see a payment receipt from the merchant who processed the transaction, and I've asked their support for the same. Obviously now they're in a pickle because they can't provide me that receipt because that transaction doesn't exist and neither have they sent the money. It's all a big lie and they're doing everything to cover it up.

Please check your PM in a few you'll receive my statement from 27th June until today (2nd July 2025)

I personally think that'll be... not OK? As my contact will probably expect a full unedited info [and the info you gave me won't matter to me anyway, [I said this without any hostility] as the details of your life doesn't interest me]. But yeah, let's try that first, and see if my contact will accept that.

Can you perhaps not blurr the full name? So my contact can match it with their database and be sure that they're indeed your bank statement? Again I'll repeat and emphasize, no personal info from any complainant on this forum intereest me, and I give my best not to commit any personal data to my memory. I'll either deliberately try to forget any details [well, with the number of cases I "bridge" daily, that's not a hard thing to do] or just simply send the documents to my contact without looking at its content.

And, take your time, no need to rush. I'm going to bed and there is about 85% likelihood I'll only be able to attend to forum matters at around the same time tomorrow. But, there is also a chance I can steal ten minutes or so during my coffee and relay this to my contact, in about...seven? eight hours from now? Nine? I'm about to make myself a dinner, clean the home a little, then sleep. I do really need sleep.


Edit: got your PM. The "new PM" notification hits me right after I press post.

Okay, I respect that, at this point I trust you more than i trust their support lol. If you need the unedited version (which is quite literally only my home address - now that i've sent it you I saw there's another tab which shows my address anyways so lol that effort was for nothing) I can send the original bank statement to you without any blur, if you need a video of me logging into my banking app and scrolling through the statement which is recorded on another device, I can provide that as well tomorrow. Let me know please!

Everything from my full name - to the bank account number - the bank account number is the exact same number you can see on the first pic (which is the BCGame Withdrawl Receipt) i shared when i created this post.

You're honestly so good at this (I work professionally in CX) and I'm not trying to flatter you, if Casino's did even 10% of the help you've provided so far they'd have far less problems to handle. The transparency with every casino right now is an all time low. You should seriously work as a rep to train all the support teams and get paid out huge lol.

No worries, whenever you get time (although I'd appreciate whenever you could get this done at the earliest, as it's nearing the 5th day mark now.)

[itsalphaese]

Hi just an update for everyone.

The support reached out to me again today morning, asked me to submit my bank statements again and also with a video from another device with me logging into my net banking and scrolling through the statement (sigh). This was my third time doing this and this time it worked out.

They realised the merchant was a scammer (to be honest - i don't know who's scamming who), they provided fake UTR numbers and after seeing my proof they realised that this was not an isolated issue and has been happening for a while not just to me but to many other players (especially Indians who're using FIAT).

They refunded the money back into my BCGame account, i got the 40300 back in my account and then the urge to gamble had taken over and I made a sweet little extra 10k profit.

I withdraw the 40,000 again, this time using a different merchant AND BOOM I FINALLY GOT THE MONEY IN MY ACCOUNT (had to wait for 2 hours, i was like please not again -__- trust me everything was crossed - fingers, toes, ears lol). BUT I FINALLY GOT THE MONEY!!!!

I legit have no words to express my happiness because i fr thought that this was money gone and I had accepted my fate and decided to never look back.

Thank you to everyone who reached out, thank you for those who poured their insight into this thread and helped.

BUT the biggest fucking thank you to @holydarkness for really getting on this and helping out, I'm sure without your intervention this wouldn't have happened or happened in a much slower pace.
I really hope you consider what I mentioned in the above reply about being a rep cause fr they do need it. Thank you for everything you do for the people out here who get scammed and need help. You're legit a godsend and a legend man.

Time to move on to better casinos and also maybe consider moving to crypto

I hope no one has to go through this pile of shit again, and I really hope I don't have to come back on here and make a thread again (BELIEVE ME I DON'T)

Take care y'all and stay healthy!

TLDR : i got my money, merchant was a scam, thanks to all the peeps and holydarkness especially, fuck scammy casinos.

[holydarkness]

Hi just an update for everyone.

The support reached out to me again today morning, asked me to submit my bank statements again and also with a video from another device with me logging into my net banking and scrolling through the statement (sigh). This was my third time doing this and this time it worked out.

They realised the merchant was a scammer (to be honest - i don't know who's scamming who), they provided fake UTR numbers and after seeing my proof they realised that this was not an isolated issue and has been happening for a while not just to me but to many other players (especially Indians who're using FIAT).

They refunded the money back into my BCGame account, i got the 40300 back in my account and then the urge to gamble had taken over and I made a sweet little extra 10k profit.

I withdraw the 40,000 again, this time using a different merchant AND BOOM I FINALLY GOT THE MONEY IN MY ACCOUNT (had to wait for 2 hours, i was like please not again -__- trust me everything was crossed - fingers, toes, ears lol). BUT I FINALLY GOT THE MONEY!!!!

I legit have no words to express my happiness because i fr thought that this was money gone and I had accepted my fate and decided to never look back.

Thank you to everyone who reached out, thank you for those who poured their insight into this thread and helped.

BUT the biggest fucking thank you to @holydarkness for really getting on this and helping out, I'm sure without your intervention this wouldn't have happened or happened in a much slower pace.
I really hope you consider what I mentioned in the above reply about being a rep cause fr they do need it. Thank you for everything you do for the people out here who get scammed and need help. You're legit a godsend and a legend man.

Time to move on to better casinos and also maybe consider moving to crypto

I hope no one has to go through this pile of shit again, and I really hope I don't have to come back on here and make a thread again (BELIEVE ME I DON'T)

Take care y'all and stay healthy!

TLDR : i got my money, merchant was a scam, thanks to all the peeps and holydarkness especially, fuck scammy casinos.

I am glad that your case got resolved and that you've marked this as resolved. Can you finalize by locking the thread? The button is at the bottom left of the page.

Also, thank you for your kind words here and in PM. I laughed and it warmed my heart. However, being a representative for casinos is not feasible, simply becauase neutrality is needed in facing every cases against casinos, and me being a rep for a casino will have a tendency to cast an idea that I am leaning towards the casino I represent. I appreciate the kind words, though.

About changing casinos... if I may give an advice, perhaps it'll be better to change the payment system? Fiat deposit in India, AFAIK, have tendency to stipr problems across casinos. Not just with BC. So perhaps changing to crypto and abandoning fiat is a better option. If you want a new experience though, a web3 betting, perhaps?

[itsalphaese]

Hi just an update for everyone.

The support reached out to me again today morning, asked me to submit my bank statements again and also with a video from another device with me logging into my net banking and scrolling through the statement (sigh). This was my third time doing this and this time it worked out.

They realised the merchant was a scammer (to be honest - i don't know who's scamming who), they provided fake UTR numbers and after seeing my proof they realised that this was not an isolated issue and has been happening for a while not just to me but to many other players (especially Indians who're using FIAT).

They refunded the money back into my BCGame account, i got the 40300 back in my account and then the urge to gamble had taken over and I made a sweet little extra 10k profit.

I withdraw the 40,000 again, this time using a different merchant AND BOOM I FINALLY GOT THE MONEY IN MY ACCOUNT (had to wait for 2 hours, i was like please not again -__- trust me everything was crossed - fingers, toes, ears lol). BUT I FINALLY GOT THE MONEY!!!!

I legit have no words to express my happiness because i fr thought that this was money gone and I had accepted my fate and decided to never look back.

Thank you to everyone who reached out, thank you for those who poured their insight into this thread and helped.

BUT the biggest fucking thank you to @holydarkness for really getting on this and helping out, I'm sure without your intervention this wouldn't have happened or happened in a much slower pace.
I really hope you consider what I mentioned in the above reply about being a rep cause fr they do need it. Thank you for everything you do for the people out here who get scammed and need help. You're legit a godsend and a legend man.

Time to move on to better casinos and also maybe consider moving to crypto

I hope no one has to go through this pile of shit again, and I really hope I don't have to come back on here and make a thread again (BELIEVE ME I DON'T)

Take care y'all and stay healthy!

TLDR : i got my money, merchant was a scam, thanks to all the peeps and holydarkness especially, fuck scammy casinos.

I am glad that your case got resolved and that you've marked this as resolved. Can you finalize by locking the thread? The button is at the bottom left of the page.

Also, thank you for your kind words here and in PM. I laughed and it warmed my heart. However, being a representative for casinos is not feasible, simply becauase neutrality is needed in facing every cases against casinos, and me being a rep for a casino will have a tendency to cast an idea that I am leaning towards the casino I represent. I appreciate the kind words, though.

About changing casinos... if I may give an advice, perhaps it'll be better to change the payment system? Fiat deposit in India, AFAIK, have tendency to stipr problems across casinos. Not just with BC. So perhaps changing to crypto and abandoning fiat is a better option. If you want a new experience though, a web3 betting, perhaps?

A rep here doesn’t necessarily mean working for the casino rather working on them, they could genuinely do a complete revamp in customer support. I know they hire cheap labor and probably give them all SOP’s and scripts to work off but compassion and some tactility can go a long way in retaining players. Every casino I’ve ever played in Stake, Roobet, B, 1x all have terrible customer support lol.

Also, I’m really considering crypto, the downside is so big it genuinely makes me not even want to consider it. Here in India, buying p2p from Binance (I only know Binance cause I used to initially use it to gamble through crypto and have only used them) buying from p2P here in India mean a 20-25% markup on live prices, then I get a quarter to gamble with, let’s say I make my money back. Theres a 30% straight tax on redeeming crypto as well as platform fees for Binance for selling P2P. All in all, it just makes it super hard for us to work off crypto.

If you have any suggestions on this I’m all ears, yes FIAT has its drawbacks and the occasional one off ‘runoff with my money’ but in the long run if I keep having to buy crypto I’ll always be down marginally higher before I make some back

Also what’s WEB3 casinos, I know WEB3 but what’s with the casinos? If you could probably suggest some (idk if you’re allowed to promote here but via PM would help)

I’ll wait to hear back from you here and then I’ll lock this thread. Thank you bud!

[holydarkness]

I am glad that your case got resolved and that you've marked this as resolved. Can you finalize by locking the thread? The button is at the bottom left of the page.

Also, thank you for your kind words here and in PM. I laughed and it warmed my heart. However, being a representative for casinos is not feasible, simply becauase neutrality is needed in facing every cases against casinos, and me being a rep for a casino will have a tendency to cast an idea that I am leaning towards the casino I represent. I appreciate the kind words, though.

About changing casinos... if I may give an advice, perhaps it'll be better to change the payment system? Fiat deposit in India, AFAIK, have tendency to stipr problems across casinos. Not just with BC. So perhaps changing to crypto and abandoning fiat is a better option. If you want a new experience though, a web3 betting, perhaps?

A rep here doesn’t necessarily mean working for the casino rather working on them, they could genuinely do a complete revamp in customer support. I know they hire cheap labor and probably give them all SOP’s and scripts to work off but compassion and some tactility can go a long way in retaining players. Every casino I’ve ever played in Stake, Roobet, B, 1x all have terrible customer support lol.

Also, I’m really considering crypto, the downside is so big it genuinely makes me not even want to consider it. Here in India, buying p2p from Binance (I only know Binance cause I used to initially use it to gamble through crypto and have only used them) buying from p2P here in India mean a 20-25% markup on live prices, then I get a quarter to gamble with, let’s say I make my money back. Theres a 30% straight tax on redeeming crypto as well as platform fees for Binance for selling P2P. All in all, it just makes it super hard for us to work off crypto.

If you have any suggestions on this I’m all ears, yes FIAT has its drawbacks and the occasional one off ‘runoff with my money’ but in the long run if I keep having to buy crypto I’ll always be down marginally higher before I make some back

Also what’s WEB3 casinos, I know WEB3 but what’s with the casinos? If you could probably suggest some (idk if you’re allowed to promote here but via PM would help)

I’ll wait to hear back from you here and then I’ll lock this thread. Thank you bud!

About crypto and fiat in India, I can't give much input as I have zero clue of the complexity of how India and crypto works, but if I infer correctly, Bitcoin Smith is an Indian, so maybe he can give an input. And this forum also have India Local Board, maybe you can ask around there and perhaps they accept p2p with lower "tax" rate?

As for web3, it basically a casino where you don't need to sign up with email, just connect your non-custodial wallet, and you're good to go.