on one hand, you fucked up by sending coins to an address they stopped supporting, so i would not call it a scam (since this is on the scam accusations board) as pretty much all casinos have a warning that your coins will be lost if you do that.
on the other hand, i don't get why they can't just credit your account the $6.2k, they obv acknowledged the deposit in the email, and they can definitely do that without messing with their automated deposit system.
i mean, the easies way would be for an admin to just tip you the $6.2k and problem solved.
they have an opportunity to show they care about their players by doing the right thing here, but for some reason, they are choosing not to.
Like your previous post said, "
someone from their fund recovery team, or with access would have to credit it manually", it's not that easy. Feasible? Yes. But few clicks away with tips? No.
There were several old cases in the past about deposits made to the wrong chain. On several casinos on separate occasions. They all came with [basically] same answer. Summarized, it's doable, but not just few clicks and mere seconds.
And just like you said, this should not be a scam as the casino most likely gave warning for lost fund due to wrong chain.
Out of courtesy and as I am not a judge, rather a keeper of record, I'll mark this as "in progress" for this week, in hope that the player can get the casino to credit him... somehow. I believe there is a way to get the casino to credit the player. IIRC, those cases in the past, the casinos offered a way or two. But... sadly, I'm just a watcher and keeper of record here, not an overseer, and most certainly not a bridge. Can't be a bridge. Will not be a bridge. Freight train.
So yeah, hopefully the casino will credit the player with the fund. Otherwise, not scam as it's player's mistake, and it'll be marked as resolved on the next list's update.
