I hope the OP answers the questions raised here.
It’s honestly quite strange to come back after two years to file a complaint, I’ve never seen that before.
To be honest, I've never heard of btc365 before. It seems like an unknown casino with no popularity or good reputation.
If we look at
Trustpilot!, we see that all the reviews are negative and the casino’s rating is extremely poor.
Also, on
CasinoGuru, it states that BTC365 Casino is currently not accepting new players and doesn’t respond to complaints.
So, it’s quite clear that this is
a scam casino.