"I got my money from Neteller ($22,700 in total) after I complained to Financial Ombudsman (
http://www.financial-ombudsman.org.uk/), this one you must write for sure. But they accept any complains if for 60 days your case wasn’t answered by Paysafe or wasn’t resolved into your favor. Remember to complain about your Neteller account to PAYSAFE (not Neteller) (
accountenquiries@paysafe.com) since they are the parent company and have the license. Complaining to Neteller will not help.
If you want your money complain to the Financial Authorities were Paysafe and Neteller (or Skrill) are registered and you will get your money back like me. Don’t complain on Forums, they are not in charge of such problems and they will not refund you.
There is also FCA (
www.fca.org.uk) were Paysafe is licensed but they cannot help you at all, only Financial Ombudsman can, but you can write to both of them just in case so they know your problem and maybe revoke the Paysafe license if many people complain about it.
If you lost your money in Skrill, it’s the same procedure, complain first to Paysafe (not Skrill) (
accountenquiries@paysafe.com) and if after 60 days there is no answer or no refund, contact the Financial Ombudsman. Good luck!"