[FIXEDFLOAT SCAMS MEGATHREAD] Reports, Frozen Funds, Abuses, and KYC Traps

[NotATether]

It even tops OrangeFren's list of exchanges, both small swaps and large swaps, probably because it offers the cheapest fees and the largest OrangeFren guarantee. If somebody looks for the best option using OrangeFren, he/she might end up using FixedFloat.

Orangefren will only cover your losses if you use Fixedfloat from their site => i.e. do the exchange with their referral link. Otherwise warranty is not possible.

[Trêvoid]

FixedFloat exchanges sadly continues with scamming their own customers 
Today I saw member Onat posting that he lost 1.9 BTC and they didn't release coins to him for more than 40 days!
I really don't understand why they simply not refuse some coins and return them to customers.

Accused service: FixedFloat (ff.io)
Amount: 1.9 BTC (1.4 BTC + 0.5 BTC)
Date sent: December 11
Status: Funds not released after 40+ days

Easy, low exchange rates, but there's a catch.

A honeypot...

Onat report has just been added.

[dkbit98]

Easy, low exchange rates, but there's a catch.

A honeypot...

I don't know for sure about honeypot part, but it's true they have lower rates and some coin pairs that are not available on other exchanges.
What we know for sure is that fixedfload was hacked several times that resulted in big loses of coins.
I noticed on most aggregators services they started to warn about fixedfloat notorious practices.

[Synchronice]

FixedFloat exchanges sadly continues with scamming their own customers 
Today I saw member Onat posting that he lost 1.9 BTC and they didn't release coins to him for more than 40 days!
I really don't understand why they simply not refuse some coins and return them to customers.

Accused service: FixedFloat (ff.io)
Amount: 1.9 BTC (1.4 BTC + 0.5 BTC)
Date sent: December 11
Status: Funds not released after 40+ days

I don't understand why would somebody send 2 Bitcoin to an instant exchange and especially to FixedFloat, that has so many issues. Instant exchanges are a little bit like a gray area to my mind because the way they regulate is a little bit off. This is basically a legal crime. Seize whatever amount of money you want, no problem.

When they seize money, where do they keep it? What do they do with that money? I bet they use it the way they wish, like, it was yours yesterday but today it's mine. I have never heard any government approaching to such an instant exchange and asking them to release the funds to the government. This is what needs to be regulated but instead, governments give green light to crime under the useless license.

[RealKral]

This post isn´t really active. I also never posted. I just wanted to warn users (if there´s one user who might not deposit because of my post, it´s already a win). I exchanged a lot of emails with them. I also agreed to completing their KYC, for which I never got any instructions. I deposited each 5k Euro XMR to a clean, never used Bitcoin wallet. Funnily my XMR transcation got flagged (the irony is unmatched, but it gets better), only one of my two transactions got flagged. So I got paid 5k Euro in Bitcoin from one transaction, the other one was frozen. After explaining the support that this doesn´t make any sense they obviously didn´t have an answer for this. Furthermore each answer from them took atleast one day after completly stalling. They never paid my money back, they never cared to have an explanation, they are sitting it out until you shut up. Never use FixedFloat, you pay their "cheap" fees with the risk of loosing your money.

[Trêvoid]

In September 2025, I created an exchange order (ETH → XMR) on FixedFloat. After sending funds, the transaction was stopped, and my money was frozen. The support team asked for proof of fund origin, which I promptly provided — including a car sale agreement confirming the source. Later, they said this wasn't enough and asked again for the same document, claiming they hadn’t even reviewed it. I also sent a photo of the car’s registration certificate to speed things up.
Despite providing everything requested, the issue remains unresolved. Support keeps referring to “third-party partners” with no clear timeline or reason for such a long delay. My funds have been blocked for months without legal grounds or updates. I ask BestChange administration to review this case and warn others that funds can be frozen for a long time even after submitting all necessary documents.

Bringing this up again to raise awareness.

Protect your funds from potential freezes or unfair treatment.

[examplens]

In September 2025, I created an exchange order (ETH → XMR) on FixedFloat. After sending funds, the transaction was stopped, and my money was frozen. The support team asked for proof of fund origin, which I promptly provided — including a car sale agreement confirming the source. Later, they said this wasn't enough and asked again for the same document, claiming they hadn’t even reviewed it. I also sent a photo of the car’s registration certificate to speed things up.
Despite providing everything requested, the issue remains unresolved. Support keeps referring to “third-party partners” with no clear timeline or reason for such a long delay. My funds have been blocked for months without legal grounds or updates. I ask BestChange administration to review this case and warn others that funds can be frozen for a long time even after submitting all necessary documents.

Is it just me who finds this humiliating, explaining to FF where you get your money from, sending them documentation about selling a car, or anything like that?
Why do people easily agree to things like this? Explaining to fu**** FixedFloat how I made some money. It requires a fair amount of self-respect to even decide to use them.

Everyone should stop using FixedFloat.

[Trêvoid]

In September 2025, I created an exchange order (ETH → XMR) on FixedFloat. After sending funds, the transaction was stopped, and my money was frozen. The support team asked for proof of fund origin, which I promptly provided — including a car sale agreement confirming the source. Later, they said this wasn't enough and asked again for the same document, claiming they hadn’t even reviewed it. I also sent a photo of the car’s registration certificate to speed things up.
Despite providing everything requested, the issue remains unresolved. Support keeps referring to “third-party partners” with no clear timeline or reason for such a long delay. My funds have been blocked for months without legal grounds or updates. I ask BestChange administration to review this case and warn others that funds can be frozen for a long time even after submitting all necessary documents.

Is it just me who finds this humiliating, explaining to FF where you get your money from, sending them documentation about selling a car, or anything like that?
Why do people easily agree to things like this? Explaining to fu**** FixedFloat how I made some money. It requires a fair amount of self-respect to even decide to use them.

Everyone should stop using FixedFloat.

Unfortunately, once you fall into their traps, there’s not much you can do. Some users are doing their best to recover their funds, but it’s often a losing battle an endless KYC trap. The best thing we can do now is support each other, protect our community, and spread awareness about how FixedFloat operates and selectively scams users.

Avoid SimpleSwap, FixedFloat, and ChangeNOW at all costs.