Bitstarz SCAMMERS

[rammy2k2]

I have won from free bonus enough to wager and to withdraw, talked with support , and they told me , if i want to withdraw my winnings, i need to deposit 20$ from the address i want to withdraw to, i sent 20$, and in seconds they closed my account !!!!
They requested screenshot from where my funds were sent, i sent them, and now they told me there were more accounts made from my IP (wich wasnt) and i need to wait for my refund .... F*CKING SCAMMERS !!!

[rammy2k2]

from live support :

Hi there

dont close the chat until i receive my money back please

Agent's avatar
As advised in the previous chat - You will be notified via email once the funds have been refunded to you. There is no ETA as to how long this can take due to the fact that the refund is being made manually so there is no point waiting on chat. Once the refund has been completed you will be advised via the escalation ticket which was sent to you via email.

no, u said a few minutes, i sent u the money instantly as u requested i expect the same
i didnt received yet
Read
Agent's avatar

Dylan 08:41 AM
I said it will take a few minutes for the escalation ticket to be sent to you. There is no way that it takes a few minutes for the refund to be made which is why it was escalated.


and now i received this email :

Unfortunately, we don't have an estimated time of resolution yet. However, as soon as we receive an update, we will notify you through this ticket.

[logfiles]

Bitstarz.com, right?

Please move this thread to the scam accusation and create a much more detailed accusation for proper follow up
You can use this format - --> https://bitcointalk.org/index.php?board=83.0

I have seen some scam accusations about them in the past, but you also try casinoguru for better help - https://casino.guru/complaints/create

[acroman08]

I suggest posting this on casino.guru(as logfiles has mentioned). They haven't been active here for a long time now, so I don't think anyone from their casino will respond here. Now in casino.guru, their representative there seems to be responding to complaints that were posted there.

[un_rank]

Bitstarz has been having withdrawal issues for several years now.

Except it was in the bonus requirement, needing to deposit before being able to withdraw is a common practice scammers engage in. Blocking your account without reason after you deposited emphasizes that.

Here is what I think is their official ANN - https://bitcointalk.org/index.php?topic=651730.0
They got lots of negative feedback and even a flag with the representative account being abandoned now.

- Jay -