Who is to blame for this situation?

[bubilas]

I want to share my controversial story with you.
When I had a very weak laptop (old), and I went to an online casino to make one of the biggest bets of my gambling session, suddenly the image in my browser froze and the animations did not play.
And I clicked on the SPIN con a few more times. After which everything update on my screen. And I saw that I had spent some money, but it did not bring any result. Did the system work correctly at that time?

And I sat and did not understand who to blame: myself for a weak laptop and the desire to press this button.
Or the creator of the site for the fact that it could not work stably, Even on the weak equipment of the gambler (me).

I understand that most likely many will say that I am to blame for this situation, but shouldn't an online casino stop accepting bets if it sees that the "gears of the game" are not spinning as they should? After all, this is a game for real money of the gambler.

[Ruttoshi]

The casino doesn't know what's happening from your own end and I believe that the casino system is programmed to accept bets as long you click on the gear of the game whether it spins or not. You don't know maybe, it was spinning from their own end.

The fault is from your weak computer that froze the image and you were clicking instead of waiting for it to be normal. I hope that you have gotten a new laptop to avoid such mistake again.

[Oshosondy]

It has happened to me before but not common and I think it is because of network issue in my own case because it is not occuring frequently. If it is occurring frequently, you can blame your laptop being old to be the reason. So this will not make the casino to accept it if the bet was successful. It happened to me in roulettes. There was even one that I remembered that I won.

[Don Pedro Dinero]

The casino doesn't know what's happening from your own end and I believe that the casino system is programmed to accept bets as long you click on the gear of the game whether it spins or not. You don't know maybe, it was spinning from their own end.

The fault is from your weak computer that froze the image and you were clicking instead of waiting for it to be normal. I hope that you have gotten a new laptop to avoid such mistake again.

I think the same. The casino program works with an algorithm, and if you clicked and the algorithm started running, the fact that you can't see anything on your old laptop is not their fault. I remember people on this forum commenting about setting up autobet, having a problem with their computer, and by the time they logged back into the site, they had lost everything. That's not the site's fault.

[DubemIfedigbo001]

but shouldn't an online casino stop accepting bets if it sees that the "gears of the game" are not spinning as they should? After all, this is a game for real money of the gambler.

In software development, every request is handled asynchronously, every spin of the wheel is a request that triggers a certain algorithm to generate an outcome for you and no matter how many times you click it, as long as those requests has been made it must be processed and feedback most be gotten(which in your case is the result of the spin).  

You mentioned that your laptop was weak and probably had slow response when the casino server responded at a faster pace and may be giving results even when your laptop in it's weakness was not synchronizing with the speed which the casino was responding. The gears of the game might be spinning very well, but your laptop in it's weakness could not give you a good experience on the site. This spins you see are mere frontend animations to entertain you while the main deal is the tap which sends requests to the backend and gives results

Additionally, if you had a weak network, then it would be another tragedy which would give you a bad experience too since response would be slow even though the site is working properly

[Agbamoni]

You wont blame the casino for having a weak network. It might be that the spin already executed in the backend before the network interrupts and you didn't get to see it spin. What you still dont know is that the moment you click spin, the stake amount will immediately be deducted from your wallet. In the meantime, check the strength of your network before visiting an online casino, to avoid the same mistake repeating again. Use Fast.com to check the strength and speed.

[lovesmayfamilis]

I'm sorry about your situation, OP. However, do you think the casino should care? The casino certainly sees your hardware, and maybe, if you're right, it should warn the player what hardware to play on, like they do in the specifications of computer games. But honestly, right now I think it's your fault more, since you, and only you, are the one pressing the buttons and deciding whether to play or not. I know that some people prepare for casino games by choosing a browser, setting it to the best speed, and setting all the settings for the best graphics display.

[swogerino]

I want to share my controversial story with you.
When I had a very weak laptop (old), and I went to an online casino to make one of the biggest bets of my gambling session, suddenly the image in my browser froze and the animations did not play.
And I clicked on the SPIN con a few more times. After which everything update on my screen. And I saw that I had spent some money, but it did not bring any result. Did the system work correctly at that time?

And I sat and did not understand who to blame: myself for a weak laptop and the desire to press this button.
Or the creator of the site for the fact that it could not work stably, Even on the weak equipment of the gambler (me).

I understand that most likely many will say that I am to blame for this situation, but shouldn't an online casino stop accepting bets if it sees that the "gears of the game" are not spinning as they should? After all, this is a game for real money of the gambler.

It is the casino to blame at that time as even if your laptop froze at that time after the casino accepted the spins, meaning your balance was used it had to update to some results unless all of the spins were losing ones then the only thing to be updated was your balance reflecting the new smaller balance. The casinos nowadays offer also a stripped down version of the game meaning no animations or heavy lifting, just the spinning and the experience is pretty much the same in my opinion. Nowadays though the latest generations of mobile phones are stronger than an old laptop so this kind of situations rarely happens again. I think it is better not using old devices unless that is your only option.

[DubemIfedigbo001]

It is the casino to blame at that time as even if your laptop froze at that time after the casino accepted the spins, meaning your balance was used it had to update to some results unless all of the spins were losing ones then the only thing to be updated was your balance reflecting the new smaller balance.

I doubt the casino is to blame, he gambled with a weak device and the casino does not know if your device is week or performs optimally. After his laptop acted on low response, he meet the new balance which was the result of cumulated gambling activities during the time his device proved unresponsive.

The casinos nowadays offer also a stripped down version of the game meaning no animations or heavy lifting, just the spinning and the experience is pretty much the same in my opinion. Nowadays though the latest generations of mobile phones are stronger than an old laptop so this kind of situations rarely happens again. I think it is better not using old devices unless that is your only option.

Spinning is also animation, maybe handled on a lighter note, but it's still an animated feature on the casino game.

[Justbillywitt]

The fault is yours, because if the casino is having issues from their end many people would have complained about it, thereby drawing the attention of the casino operators. Since the casino are not bringing up any notice about such  issue, it means they are not having that issue from their side. Even in mobile phones it does happen, when your phone is old some apps and site won't function effectively, Sometimes the apps and sites will be hanging. But when you get a new device, you will see that such issues won't be there anymore. So in this case it's your old device that's the cause of your challenge. So I will say it's entirely your fault and not the casino.

[Dr.Bitcoin_Strange]

Blame it on your laptop and also on your self too, your system malfunctioned when you clicked on spin and since you already clicked it, it will spin and still produce the result it had to produce despite that your laptop ceased at that point in time. Since you know that your laptop can develop such problem at times, you should not have even used it.

[fredericktaylor]

The casino doesn't know what's happening from your own end and I believe that the casino system is programmed to accept bets as long you click on the gear of the game whether it spins or not. You don't know maybe, it was spinning from their own end.

The fault is from your weak computer that froze the image and you were clicking instead of waiting for it to be normal. I hope that you have gotten a new laptop to avoid such mistake again.

I think the same. The casino program works with an algorithm, and if you clicked and the algorithm started running, the fact that you can't see anything on your old laptop is not their fault. I remember people on this forum commenting about setting up autobet, having a problem with their computer, and by the time they logged back into the site, they had lost everything. That's not the site's fault.

Right, the casino program is set up in such a way that as long as you click on the game gear, it will spin or not, accepting bets. This problem can occur for weak laptops or networks, it is better to handle technical preparations before taking extra money to bet on our casino site. So it is wise to bet by consciously solving technical problems so that all these problems do not happen to us.

[danherbias07]

Did you consider that you didn't win anything at all? What is the game that you played? Is the game capable of giving x0?

I think you are to blame here for not testing the waters first. Before you even made the bet, have you been having a hard time loading the screen of the homepage and the games? If you do, then you should've thought about not playing at all because you might not see the results.
If the online casino is working correctly on an average laptop or a smartphone, then I think that proves that it is your fault for forcing you to play on low-end technology.

[Sticky Bomb]

You and your device of course, it's not the casinos fault your device was weak as you stated. If you had experienced such on a good device, then it's the casinos fault.

Additionally on a general review did you notice other gamblers complaining of the same issues at the same time you encountered such? If yes, then somehow the casino program malfunctioned, else it's still your device that made the whole mess

[batang_bitcoin]

The casino has no idea of what issues you're going through with your laptop or desktop. But in specs of your laptop, how old and weak is that? Isn't it that most of the online casinos are fine being accessed through a browser and it won't matter a lot because it's not heavy loaded just to play with them? the games are not power and graphics hungry so. I am curious to know how weak and old is your laptop. I think that even old Pentium 4 can still run some lightbrowser and will still allow you to gamble without issues. Or is it with your RAM, etc?

[Ojima-ojo]

I understand how bad this can feel, losing money in a bet that you never took, such happens all the time and we need to accept the fact that is never the casinos fault that you get bad laptop or network at the same time, what happened to you is same as when someone ha e an auto bet features on and spin then the roll keep spinning that you either get Lucky to win or you bad luck accumulate you multiple loses already.

[fuguebtc]

I want to share my controversial story with you.
When I had a very weak laptop (old), and I went to an online casino to make one of the biggest bets of my gambling session, suddenly the image in my browser froze and the animations did not play.
And I clicked on the SPIN con a few more times. After which everything update on my screen. And I saw that I had spent some money, but it did not bring any result. Did the system work correctly at that time?

And I sat and did not understand who to blame: myself for a weak laptop and the desire to press this button.
Or the creator of the site for the fact that it could not work stably, Even on the weak equipment of the gambler (me).

I understand that most likely many will say that I am to blame for this situation, but shouldn't an online casino stop accepting bets if it sees that the "gears of the game" are not spinning as they should? After all, this is a game for real money of the gambler.

this story seems very strange to me. i cannot say casino is fraud cause the problem is in your side, those glitch is on your screen not on casinos side. Reputable casino like roobet, stake, duelbit use licensed RNG to keep record your bet, there is no way to alter that. so when you spin or hit the button you bet is already recorded or logged in no matter the glitch or screen freeze. even you use week connection you could see your bet preview when you will get good connection. if your casino dowsnt provide such service then you cant call that a light casino. you should ask to support their cc should be fix your problem cause they are bond to fix it and that should keep up their fairness standards.

[avp2306]

I want to share my controversial story with you.
When I had a very weak laptop (old), and I went to an online casino to make one of the biggest bets of my gambling session, suddenly the image in my browser froze and the animations did not play.
And I clicked on the SPIN con a few more times. After which everything update on my screen. And I saw that I had spent some money, but it did not bring any result. Did the system work correctly at that time?

And I sat and did not understand who to blame: myself for a weak laptop and the desire to press this button.
Or the creator of the site for the fact that it could not work stably, Even on the weak equipment of the gambler (me).

I understand that most likely many will say that I am to blame for this situation, but shouldn't an online casino stop accepting bets if it sees that the "gears of the game" are not spinning as they should? After all, this is a game for real money of the gambler.

You can't blame the casino if your hardware or device is faulty. Since there's a chance unfortunate would gonna happen especially if use low ends units while gambling or do other activities.

If you try to read their threads or any community channels and you don't see any same complain as yours then you provably know the answer on those things that bothering your mind.

Maybe next time try to learn from those experience and don't deal any activity if there's money involve using that faulty unit so that you won't commit any unwanted mistakes.

[viljy]

It's a strange story. Take a bad laptop to make the biggest bet. In any case, the casino cannot know what is happening on your side of the screen. You have placed a bet, pressed SPIN and you have lost.  So I don't see a problem at all. And of course the casino is not responsible for such a situation. There may have been a problem with an unstable connection.

[acroman08]

I understand that most likely many will say that I am to blame for this situation, but shouldn't an online casino stop accepting bets if it sees that the "gears of the game" are not spinning as they should? After all, this is a game for real money of the gambler.

Would you mind elaborating when you say "gears of the game"?

Anyway, the casino has no way of knowing whether you are experiencing lag or the screen of your laptop froze. the only thing they know(or at least the game knows) is that you clicked the "spin" and it triggered the game's system to process the bet.