We’re always happy to engage with the community and clarify how we operate. We fully agree: staying active in our thread and addressing concerns promptly is essential, and we’re committed to doing just that.
Feel free to check out our platform and let us know if you have any questions or suggestions. We’re here and listening.
Does
Bitz_Casino still stand behind the statements in your reply. Does Bitz take Responsible Gambling seriously. Does Bitz comply with its own Terms of Service, the obligations of its gaming license and industry norms.
I sent you a private message today regarding an urgent account matter that I am prepared to pursue through a formal complaint and a scam accusation. I was giving Bitz a final opportunity to resolve this matter confidentially, despite conduct by Bitz that was deeply troubling and improper. You did not respond.
I then today raised the issue in your Telegram channel that you promote here and was immediately thrown out and blocked. This sequence of events is concerning. One great thing about Bitcointalk. No one gets to block or silence you because they dislike what you say. No one gets excommunicated for raising bona fide concerns about a casino that uses this forum to promote itself.
On December 16, Bitz Senior Manager Steven offered $5,000 USD to settle a complaint involving deposits and account activity totaling closer to $14,000. Since I declined that offer, Bitz has stopped engaging entirely. I surmise the offer was a "take it or leave it" proposition. The $5,000 proposal effectively leaves Bitz profiting close to $9,000 arising from its own egregious misconduct.
To experienced online casino players here... Have you ever seen or heard of an online casino offering a $5,000 refund in a situation where their conduct was proper?
Separately,
Bitz_Casino could you please confirm whether the Anjouan Gaming License Register entry showing your license expired on November 21, 2025 is accurate or not.
My hope was to avoid spending the Christmas and New Year season preparing and arguing complaints and public accusations against Bitz in a matter this clear cut. At this point, Bitz is leaving me no meaningful alternative.
Kindly advise here or via private message by Friday, December 19 at 18:00 UTC if Bitz wishes to engage in good faith settlement of this dispute. If Bitz declines or continues to ignore this matter, I will proceed accordingly.
Hi
God Of Thunder. I sometimes learn of new casinos through signature campaigns. This month I joined MetaWin and Betplay.io and previously Gamdom through signature campaign and recommendation. All delivered solid and safe experiences. I also joined another casino you know well
Bitz_Casino.
You left trust feedback stating "Bitz.io demonstrates strong business ethics, transparency, integrity, and a genuine commitment to customer trust. I worked with them, and they are great at doing business." My experience has been the opposite. I signed up on December 7. What followed was serious misconduct and dishonesty.
This experience proves a simple point. A signature campaign does not equal safety. You might view my case as an outlier. Even so, players need to investigate every casino on its own facts. Campaign size or forum presence means nothing without accountability.
