[SOLVED] NestEx (nestex.one) - ostriches

[VerdOrrBT]

You write all kinds of things, but you've not written "How do I prove I'm not part of the phishing network?".

It is in your mutual interest that this topic no longer appears at the top of the list...

Ahh, so back to threats and coercion I see. "Give me money or this will stay on". You're good at this.

You forgot to add MY money, asshole.

[nestex_one]

You write all kinds of things, but you've not written "How do I prove I'm not part of the phishing network?".

It is in your mutual interest that this topic no longer appears at the top of the list...

Ahh, so back to threats and coercion I see. "Give me money or this will stay on". You're good at this.

You forgot to add MY money, asshole.

Which you use for YOUR PHISHING OPERATION to defraud innocent users, scammer. Which you've admitted because you need the special anonymity and bulletproof domain that only CNOBIN / Wuxi Yilian LLC gives you.

And all we said is prove you're not. Looks like this point isn't getting through.

[VerdOrrBT]

You write all kinds of things, but you've not written "How do I prove I'm not part of the phishing network?".

It is in your mutual interest that this topic no longer appears at the top of the list...

Ahh, so back to threats and coercion I see. "Give me money or this will stay on". You're good at this.

You forgot to add MY money, asshole.

Which you use for YOUR PHISHING OPERATION to defraud innocent users, scammer. Which you've admitted because you need the special anonymity and bulletproof domain that only CNOBIN / Wuxi Yilian LLC gives you.

And all we said is prove you're not. Looks like this point isn't getting through.

This is slander. Your apology and restoration of access for withdrawing coins will be sufficient to resolve the incident at this time.

[nestex_one]

You write all kinds of things, but you've not written "How do I prove I'm not part of the phishing network?".

It is in your mutual interest that this topic no longer appears at the top of the list...

Ahh, so back to threats and coercion I see. "Give me money or this will stay on". You're good at this.

You forgot to add MY money, asshole.

Which you use for YOUR PHISHING OPERATION to defraud innocent users, scammer. Which you've admitted because you need the special anonymity and bulletproof domain that only CNOBIN / Wuxi Yilian LLC gives you.

And all we said is prove you're not. Looks like this point isn't getting through.

This is slander. Your apology and restoration of access for withdrawing coins will be sufficient to resolve the incident at this time.

Well that's not what the cybersecurity guys say, and I have no comments. Anyways if you're talking to Whoxwho there's a simple solution he's aware of. Just work it out with him.

[VerdOrrBT]

You write all kinds of things, but you've not written "How do I prove I'm not part of the phishing network?".

It is in your mutual interest that this topic no longer appears at the top of the list...

Ahh, so back to threats and coercion I see. "Give me money or this will stay on". You're good at this.

You forgot to add MY money, asshole.

Which you use for YOUR PHISHING OPERATION to defraud innocent users, scammer. Which you've admitted because you need the special anonymity and bulletproof domain that only CNOBIN / Wuxi Yilian LLC gives you.

And all we said is prove you're not. Looks like this point isn't getting through.

This is slander. Your apology and restoration of access for withdrawing coins will be sufficient to resolve the incident at this time.

Well that's not what the cybersecurity guys say, and I have no comments. Anyways if you're talking to Whoxwho there's a simple solution he's aware of. Just work it out with him.

That doesn't sound like an apology...

[examplens]

You're speaking of "dislike" however I personally did not interact with this user at all until a few days ago, and their account block as well as the notice sent to them were instituted by my reporting manager.

Our cybersecurity guys flagged the account and the rest is as you see.

I agree I dislike them now, but last month I didn't know them.

You didn't give a direct answer. Do you keep VerdOrrBT money or not?

This argument you are having with him here is childish and shows amateurism. I'm not sure how much it helps in building trust with other users.
And, don't (both of you) quote me in each of your posts, it's tiring to get notifications with your repetitive sentences.

[nestex_one]

You didn't give a direct answer. Do you keep VerdOrrBT money or not?

The account is locked, we have not removed any funds from it. The user has been given a method to resolve (which their representative in our discord agreed was quite okay).

Once it's resolved, their access will be fully restored.

This argument you are having with him here is childish and shows amateurism. I'm not sure how much it helps in building trust with other users.

So the way I see it there's 3 options: blindly trust them, or ignore them, or respond to them. I can't do the 1st option as that's not really available for me. Option #2 - ignoring them - is not a good thing anyways; I would hate it if I were ignored.

So naturally I need to respond. You do say the argument is childish but you will notice I've tried to remain as civil as possible throughout and support restoration of the user's account based on the one static condition that was mentioned to them.

If this doesn't make sense, feel free to tell me a 4th option that I might not have considered. I'm happy to take inputs and implement them.

And, don't (both of you) quote me in each of your posts, it's tiring to get notifications with your repetitive sentences.

Sure mate, will not include you in future replies; just this one msg where I'm replying directly to you

[nestex_one]

The user has taken relevant corrective action as requested, and we've taken note of it. I've asked for an account unlock (which may get delayed a bit due to timezone differences), but this message is to indicate we've recognized that the resolution requested was indeed done.



As per our previous commitment,


I have personally re-verified the user's account balances
current balances = total deposits - amount sold - amount already withdrawn

The user (after login) can download the transaction by transaction report from the link

Code:

https://trade.nestex.one/reports/trade_summary.aspx

(This will download an XLSX file with all trades in it, for the currently logged-in user)

Normally a bitcointalk response would not be needed in the support process; but we're responding here so the conclusion remains clear to all who read the thread.

As mentioned, I've asked for an account unlock (which may get delayed a bit due to timezone differences) - once the unlock is done I will update this message and inform the user via designated support channels.

[VerdOrrBT]

I was able to log in. After some additional actions, the balance began to look as expected.
But now the blackmail began - "First delete everything you wrote and then we will allow you to withdraw your funds."





I can promise you that I will write that the problem is solved when it is solved.

[VerdOrrBT]

I was given the opportunity to withdraw my funds, and I did so.

P.S. Ostriches — because instead of solving the problem in a timely manner, they bury their heads in the sand and pretend that nothing has happened.

P.P.S. I have not received an apology for the unfounded accusations.

[VerdOrrBT]

And a huge thanks to everyone who supported me...

- with advice (I completely forgot that I can send private messages here)

- with logical questions to the opponent

Post this on the Scam Accusations board.

Fortunately, it turned out (as I had assumed, in general) that they were not scammers, but simply a startup that had not yet managed to establish normal interaction with users.

KINDNESS!? WHAT KINDNESS???

Will I receive an apology for the unfounded accusations?

[nestex_one]

Fortunately, it turned out (as I had assumed, in general) that they were not scammers, but simply a startup that had not yet managed to establish normal interaction with users.

Thank you. We will improve on this over time; but yes we started operations just in March this year so still learning the ropes in terms of customer service. (Furthermore, I'm a tech lead and Liz is an investor so totally the wrong type of people to support end users properly; we are in the process of hiring good support agents that won't compromise our end users' data).

Will I receive an apology for the unfounded accusations?

The fact that you took action to dissociate your identity from the other registrar proved that your intentions in using our services were not dishonourable. I offer a formal apology for the inconvenience caused.

In case you do use our services in future, please stay connected with me on discord, or you can just lurk and observe - you will see what we're all about. There is a reason over and above simple monetary gain that the coins we list are happy to work with us.

[VerdOrrBT]

I offer a formal apology for the inconvenience caused.

Apology accepted

In case you do use our services in future, please stay connected with me on discord

To do this, first unblock me there. And, at least occasionally, read your private messages.

[nestex_one]

In case you do use our services in future, please stay connected with me on discord

To do this, first unblock me there. And, at least occasionally, read your private messages.

Bro it doesn't let me, idk what broke


On the TrumPOW server #offtopic


Here's the server invite for you (right clicked your ID and chose 'Invite') https://discord.gg/TvcyTRvv

[IMZ Noo Account]

Nestex is the worst-designed CEX I've ever trialled. Full stop.