Gamblr.io | Premium Sportsbook and Casino | Matched First Time Deposit Up To $5K

[Russlenat]

There are actually quite a few sportsbooks who don't offer it. Or offer it only up to a low max ($100 on Stake for example). But Gamblr has no limit and that is the cool thing!

Most of the casinos I use also have early payout, especially on totals. If the game is already decided and my bet is clearly a win, they’ll usually grade it right away.

I think that should already be normal for sportsbooks. Platforms that don’t offer something like that feel a bit behind. It’s just a small feature, but it’s something bettors really love, since we’re all excited to see our wins credited as soon as possible.

That is really valuable feedback! We are really happy to hear that you’re enjoying your experience! At Gamblr, we are always proud to create a fun and enjoyable environment, and constantly looking for the best ways to provide top-notch service to all our users.

This kind of support you’re showing here is exactly what the community is looking for in a casino, an active and responsive one. Unfortunately, not many are like that. Some are only active when they’re new, and once they already gain enough gamblers, they stop responding and disappear.

So I really hope you stay consistent with this, because this is a big community and human support is always more appreciated than bots or AI supports.

[dzungmobile]

This kind of support you’re showing here is exactly what the community is looking for in a casino, an active and responsive one. Unfortunately, not many are like that. Some are only active when they’re new, and once they already gain enough gamblers, they stop responding and disappear.

So I really hope you stay consistent with this, because this is a big community and human support is always more appreciated than bots or AI supports.

Customers first and a business company only can show their great dedication to treat their customers as best as possible through their proactively communication with their user community, as well as customer supports indirectly from their company's educational resources, guides for users, and directly customer support for users from questions, answers, replies for helping their users resolve their concerns.

So far Gamblr.io team with their brand representative and community manager/ customer support representative in this forum are doing very well in their active communication.

[Russlenat]

So far Gamblr.io team with their brand representative and community manager/ customer support representative in this forum are doing very well in their active communication.

Consistency is really the key. By keeping this ANN thread active, gamblers can see that the casino is present and responsive, and that alone makes people more willing to try it out.

A lot of gamblers are also open to trying new platforms for a different experience, and if they like what they see, they’ll stick around. So aside from active marketing, building a good reputation by resolving issues properly and responding on time is what really matters. If they keep doing that, this casino has a good chance of becoming one of the top platforms here in the future.

[avp2306]

So far Gamblr.io team with their brand representative and community manager/ customer support representative in this forum are doing very well in their active communication.

Consistency is really the key. By keeping this ANN thread active, gamblers can see that the casino is present and responsive, and that alone makes people more willing to try it out.

A lot of gamblers are also open to trying new platforms for a different experience, and if they like what they see, they’ll stick around. So aside from active marketing, building a good reputation by resolving issues properly and responding on time is what really matters. If they keep doing that, this casino has a good chance of becoming one of the top platforms here in the future.

What they show is actually a good sign that someone is paying attention that their management is hands on handling their thread. Also with this for sure that they can maintain to have good communication to those people raising some good points in there thread.

For now its early to tell that they can maintain like this, but hopefully once they became big they remain active, so it remain easy for people to ask some questions and maybe get some new updates from them. Sometimes raising issues on site support is stressful because if we don't receive answer from bots there are supports are their is so slow to response and hopefully they are not like that since if they remain fast and responsive this can help them build solid reputation from those people tried to use their casino.

[dzungmobile]

Consistency is really the key. By keeping this ANN thread active, gamblers can see that the casino is present and responsive, and that alone makes people more willing to try it out.

A lot of gamblers are also open to trying new platforms for a different experience, and if they like what they see, they’ll stick around. So aside from active marketing, building a good reputation by resolving issues properly and responding on time is what really matters. If they keep doing that, this casino has a good chance of becoming one of the top platforms here in the future.

Maintain active communication with the community is good as it shows that the company allocate enough resources for their business development which is solid foundation for the business success and any marketing programs in the future. It also shows great dedication of the company on their business growth and community will look at these strategic management and have more belief in the platform.

What they show is actually a good sign that someone is paying attention that their management is hands on handling their thread. Also with this for sure that they can maintain to have good communication to those people raising some good points in there thread.

There are some levels of communication with community from actively to proactively while in general, having active communication with users is very good already. It will be better if any company can do proactively interactions with users as it can not only build up bonds and loyalty of users on their platform but also maintain active hype in the community.

[swedishsnus]

Hi! I see that the gamblr.io team is active here.

Signed up, made a small deposit to test your site, made another small deposit. Tried to withdraw a minimal amount, got a message that I need to pass kyc first. Passed the Sumsub kyc, but still over 24h I can only see: Wait until your documents are processed

Also tried several times contacting you on the live chat, robot tells me that somebody will be with you shortly, but nobody never shows up or replies.

 

[Pmalek]

Hi! I see that the gamblr.io team is active here.

Signed up, made a small deposit to test your site, made another small deposit. Tried to withdraw a minimal amount, got a message that I need to pass kyc first. Passed the Sumsub kyc, but still over 24h I can only see: Wait until your documents are processed

Also tried several times contacting you on the live chat, robot tells me that somebody will be with you shortly, but nobody never shows up or replies.

 

Perhaps they found your betting behavior suspicious or the crypto you deposited isn't considered "clean" according to whatever AML/taint partners they use. I am just speculating and guessing btw. It's the weekend, and maybe their staff responsible for that part of the business is off duty. Wait a day or two and they might have some more information for you.

[virasog]

Hi! I see that the gamblr.io team is active here.

Signed up, made a small deposit to test your site, made another small deposit. Tried to withdraw a minimal amount, got a message that I need to pass kyc first. Passed the Sumsub kyc, but still over 24h I can only see: Wait until your documents are processed

Also tried several times contacting you on the live chat, robot tells me that somebody will be with you shortly, but nobody never shows up or replies.

 

One thing that today is Sunday and maybe they have less staff working to process your stuff, so better to give them a chance for Monday to respond to you before you really begin to feel worried.

Since you mentioned that you made a small deposit, you shouldn't be worried much, and I don't think Gamblr would be keen to stop your small withdrawal request. Unless there is nothing wrong at your end, I think your withdrawal request will be processed soon, that's what I feel.

[swedishsnus]

The kyc taking time, or the withdrawal is not so much of a concern yet, but nobody answering on the live chat seems very shady. Even more so after getting a message that somebody will be with you shortly. If there are some specific working hours, it's quite basic to set up the chat to automatically tell you, that we apologize, but you can reach us ..... and we will reply to your question also then, or something like that.

[Gamblr.io]

So far Gamblr.io team with their brand representative and community manager/ customer support representative in this forum are doing very well in their active communication.

Consistency is really the key. By keeping this ANN thread active, gamblers can see that the casino is present and responsive, and that alone makes people more willing to try it out.

A lot of gamblers are also open to trying new platforms for a different experience, and if they like what they see, they’ll stick around. So aside from active marketing, building a good reputation by resolving issues properly and responding on time is what really matters. If they keep doing that, this casino has a good chance of becoming one of the top platforms here in the future.

What they show is actually a good sign that someone is paying attention that their management is hands on handling their thread. Also with this for sure that they can maintain to have good communication to those people raising some good points in there thread.

For now its early to tell that they can maintain like this, but hopefully once they became big they remain active, so it remain easy for people to ask some questions and maybe get some new updates from them. Sometimes raising issues on site support is stressful because if we don't receive answer from bots there are supports are their is so slow to response and hopefully they are not like that since if they remain fast and responsive this can help them build solid reputation from those people tried to use their casino.

We of course are always looking for ways to improve our services and give the best experience for everyone coming to us. Happy to read all the insights and honestly very good feedback some of you guys have been mentioning. We are actively finding ways to provide a better user experience on a day to day basis.

[swedishsnus]

The kyc taking time, or the withdrawal is not so much of a concern yet, but nobody answering on the live chat seems very shady. Even more so after getting a message that somebody will be with you shortly. If there are some specific working hours, it's quite basic to set up the chat to automatically tell you, that we apologize, but you can reach us ..... and we will reply to your question also then, or something like that.

They replied today. Kyc was passed now - I had apparently made a typo with my birthdate 

Now testing a small 25$ withdrawal, lets see how long it will take 

[Gamblr.io]

The kyc taking time, or the withdrawal is not so much of a concern yet, but nobody answering on the live chat seems very shady. Even more so after getting a message that somebody will be with you shortly. If there are some specific working hours, it's quite basic to set up the chat to automatically tell you, that we apologize, but you can reach us ..... and we will reply to your question also then, or something like that.

Hey we are very sorry for your experience, that for sure should not have happened. we are looking right now on "why" it happened. But in the meantime, please DM me your username so we can get your situation solved asap

[swedishsnus]

The kyc taking time, or the withdrawal is not so much of a concern yet, but nobody answering on the live chat seems very shady. Even more so after getting a message that somebody will be with you shortly. If there are some specific working hours, it's quite basic to set up the chat to automatically tell you, that we apologize, but you can reach us ..... and we will reply to your question also then, or something like that.

They replied today. Kyc was passed now - I had apparently made a typo with my birthdate 

Now testing a small 25$ withdrawal, lets see how long it will take 

The first withdrawal took maybe 4-5 hours if I'm correct. Tried 25$ again, and now it was with minutes so all good 

[Odusko]

The kyc taking time, or the withdrawal is not so much of a concern yet, but nobody answering on the live chat seems very shady. Even more so after getting a message that somebody will be with you shortly. If there are some specific working hours, it's quite basic to set up the chat to automatically tell you, that we apologize, but you can reach us ..... and we will reply to your question also then, or something like that.

They replied today. Kyc was passed now - I had apparently made a typo with my birthdate 

Now testing a small 25$ withdrawal, lets see how long it will take 

The first withdrawal took maybe 4-5 hours if I'm correct. Tried 25$ again, and now it was with minutes so all good 

Why are you quoting yourself, that doesn't look good overall, although this is great that you come out again to update the community what is going on with your withdrawal, also good to know that everything have been sorted out now and your second withdrawal came in within seconds as against the first one that took over 5 hours to arrive, your comment further boosts the reputation of betmoco here on Bitcointalk.

[Gamblr.io]

The kyc taking time, or the withdrawal is not so much of a concern yet, but nobody answering on the live chat seems very shady. Even more so after getting a message that somebody will be with you shortly. If there are some specific working hours, it's quite basic to set up the chat to automatically tell you, that we apologize, but you can reach us ..... and we will reply to your question also then, or something like that.

They replied today. Kyc was passed now - I had apparently made a typo with my birthdate  

Now testing a small 25$ withdrawal, lets see how long it will take  

The first withdrawal took maybe 4-5 hours if I'm correct. Tried 25$ again, and now it was with minutes so all good  

Yes, we’re glad everything worked properly the second time and that there were no delays. After you shared your username with me privately, I passed the issue on to our internal team for review. We’re sorry about your initial experience. We did investigate it and, as previously assumed, it occurred late at night.

Fortunately, as of today we’ve upgraded our support services and now provide 24/7 support. This means situations like this shouldn’t happen again in the future. 😉

[dzungmobile]

Yes, we’re glad everything worked properly the second time and that there were no delays. After you shared your username with me privately, I passed the issue on to our internal team for review. We’re sorry about your initial experience. We did investigate it and, as previously assumed, it occurred late at night.

Fortunately, as of today we’ve upgraded our support services and now provide 24/7 support. This means situations like this shouldn’t happen again in the future. 😉

Let's keep up your good work as providing convenience, comfortableness and happiness to customers mean a lot for your business reputation as well as its success in the future. "Rome wasn't built in one day" and you will have to build up Gamblr.io business a quite long time especially in this very high competitive gambling industry nowadays.

Time flies and if you can maintain it for the business operation and customers, I am quite sure that Gamblr.io will make its name in the gambling industry generally and in this forum particularly.

[Gamblr.io]

Yes, we’re glad everything worked properly the second time and that there were no delays. After you shared your username with me privately, I passed the issue on to our internal team for review. We’re sorry about your initial experience. We did investigate it and, as previously assumed, it occurred late at night.

Fortunately, as of today we’ve upgraded our support services and now provide 24/7 support. This means situations like this shouldn’t happen again in the future. 😉

Let's keep up your good work as providing convenience, comfortableness and happiness to customers mean a lot for your business reputation as well as its success in the future. "Rome wasn't built in one day" and you will have to build up Gamblr.io business a quite long time especially in this very high competitive gambling industry nowadays.

Time flies and if you can maintain it for the business operation and customers, I am quite sure that Gamblr.io will make its name in the gambling industry generally and in this forum particularly.

That's our Goal!

[Rruchi man]

Fortunately, as of today we’ve upgraded our support services and now provide 24/7 support.

A 24/7 support service will be able to ensure that all gamblers in their location will be able to get prompt service support when required regardless of the differences in time zones. A gambler in a location that has an eight-hour difference with another gambler using the same platform will get the same prompt support service.

Many casinos do not have a 24/7 support service; for GAMBLR to have that indicates an interest in ensuring customers enjoy their experience on the platform.

[Kelvinid]

Fortunately, as of today we’ve upgraded our support services and now provide 24/7 support. This means situations like this shouldn’t happen again in the future. 😉

Service satisfaction is one factor why a gambler stays long in a casino (or does not leave anymore). Having a 24/7 working support system makes every gambler feel comfortable.

So keep it that way. Issues and negative feedback are not something we have to ignore and make us down but rather become a tool for improvement. This also means that users are concerned about the casino and need to help it grow.

Well done.

[dzungmobile]

A 24/7 support service will be able to ensure that all gamblers in their location will be able to get prompt service support when required regardless of the differences in time zones. A gambler in a location that has an eight-hour difference with another gambler using the same platform will get the same prompt support service.

Many casinos do not have a 24/7 support service; for GAMBLR to have that indicates an interest in ensuring customers enjoy their experience on the platform.

Having and providing 24/7 customer support for users is good but not enough. It does not restrict to only receive customer support requests and add it to list of todo customer support tickets for the team, but also how to handle these requests and tickets as soon as possible and to provide as best experience to users as possible.

Gamblr.io company have shown their strong attitude to handle customer support requests well enough in both handling time and results for their users.

Service satisfaction is one factor why a gambler stays long in a casino (or does not leave anymore). Having a 24/7 working support system makes every gambler feel comfortable.

So keep it that way. Issues and negative feedback are not something we have to ignore and make us down but rather become a tool for improvement. This also means that users are concerned about the casino and need to help it grow.

It's their good start and foundation for further success as well as from solid foundation like this, they will have a more easily pathway to successfully expand their business more, and improve their customer support procedure. Having it good now does not mean they can ignore any customer complaint and skip any chance of improving the procedure more. With time, their platform will be upgraded with more features, products and surely will have issues from time to time, that will open new space for platform's fundamental to technical improvements exclusively customer support stream.