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Author Topic: If a casino glitch credits your balance, do you really have to give it back?  (Read 549 times)
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September 28, 2025, 06:31:05 AM
 #1

Imagine this, a casino glitch adds funds to your balance, you play, withdraw, and the money lands in your account. Later, the casino says it was a bug and demands you return it.

Legally, would you actually be liable if you don’t return it? Or is it fair to say you acted in good faith since you didn’t know?
And what if casinos can just claim “glitch” anytime they don’t want to pay?

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September 28, 2025, 06:52:32 AM
 #2

Imagine this, a casino glitch adds funds to your balance, you play, withdraw, and the money lands in your account. Later, the casino says it was a bug and demands you return it.

Legally, would you actually be liable if you don’t return it? Or is it fair to say you acted in good faith since you didn’t know?
And what if casinos can just claim “glitch” anytime they don’t want to pay?
I'm torn on this as it's their fault, but what is your moral fiber like? If you were unaware of the glitch(not paying attention) and played awhile then WD, then I would say no. If you were aware of the glitch and were trying to deliberately being shady, then you have no morals and won't give the money back. If you're honest and see it happen you'll hit up support and get it fixed, casino might tell you to keep it then and you are free of any guilt.

Usually casinos see a mistake pretty quick and can take the funds back before you get the chance to wd.

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September 28, 2025, 07:00:11 AM
 #3

Legally, would you actually be liable if you don’t return it? Or is it fair to say you acted in good faith since you didn’t know?
Yeah the gambler is liable and they have to return the money. The only way to claim you're in good faith if you really didn't know about that rules and you've tried in any possible way to return the money, once you know the casino ask you return the money and you didn't return it, you're have a bad faith.

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And what if casinos can just claim “glitch” anytime they don’t want to pay?
That mean it's a scam casino and easy to know that.

If the casino did that to many gamblers, they will complain in anywhere and we can see that.

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September 28, 2025, 07:10:42 AM
 #4

Legally, would you actually be liable if you don’t return it? Or is it fair to say you acted in good faith since you didn’t know?
And what if casinos can just claim “glitch” anytime they don’t want to pay?
Who wouldn't be tempted by a large amount of money credited to their account by the casino due to an error? Perhaps they would be tempted.
Yes, this is about your moral responsibility. It's not your money, so you may be responsible for returning it.
But usually, when you return the balance, there is a tip that the casino gives you.

Does the casino not want to pay players due to a glitch?
This casino shouldn't be trusted anymore because it seems like they'll try to scam you by claiming there was a glitch.



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September 28, 2025, 07:12:02 AM
 #5

Legally, would you actually be liable if you don’t return it? Or is it fair to say you acted in good faith since you didn’t know?
And what if casinos can just claim “glitch” anytime they don’t want to pay?
I don't know if it's legal to return it not, and I don't also know if you return it or not weather the casino will do anything. But however I think it is not good to claim something that is not yours simply because their is a mistake. If you decide not to return it to the casino and you know the money was deposited out of glitch and you plan to use that Casino for a longer time, they might size your deposit amount or will size your won amount equivalent to the amount on glitch. So it is better to avoid such problem than wanting to claim wiseness. Sometimes we do send money wrongly to another account and we pleaad and they return it to us. Just put yourself in their own shoes and think how it hurts then you will not like to withdraw their money when there is a network glitch.

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September 28, 2025, 07:16:07 AM
 #6

Imagine this, a casino glitch adds funds to your balance, you play, withdraw, and the money lands in your account. Later, the casino says it was a bug and demands you return it.

Legally, would you actually be liable if you don’t return it? Or is it fair to say you acted in good faith since you didn’t know?
And what if casinos can just claim “glitch” anytime they don’t want to pay?

There are different scenarios which one might have to consider before arriving at any conclusion. If casino is playing the glitch card after a max win on the slot, it has less credibility but if there is sudden unaccounted money arrive on your account, you must try to find the source of it (almost in every case). Not only that you must report that if the source is unknown to you (for record purposes).
I have encountered this situation with one casino, and the casino asked me to keep it (well we had a little drama after that, but everything checks out at last).    

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September 28, 2025, 07:22:58 AM
 #7

It really depends on what kind of announcement they make, because if there’s a bug then obviously it affects everyone. If they are a licensed casino and it’s proven that the bug really existed, then technically they’re required to refund. But when it comes to legal liability, I don’t think casinos would actually go after their players with lawsuits, the amounts per player are usually small, the only issue is it becomes big because of volume.

I haven’t experienced this myself, but I believe most casinos would just move on if they can’t recover, as long as they can still keep operating. I even remember a thread before where a casino admitted they had a bug on their provider’s side, and instead of withholding the winnings, they still decided to release them. They knew that even if the bug was real, the damage to their reputation would be worse if they suddenly took everything back.

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September 28, 2025, 07:23:22 AM
 #8

Imagine this, a casino glitch adds funds to your balance, you play, withdraw, and the money lands in your account. Later, the casino says it was a bug and demands you return it.

Legally, would you actually be liable if you don’t return it? Or is it fair to say you acted in good faith since you didn’t know?
And what if casinos can just claim “glitch” anytime they don’t want to pay?

When the casinos lock your account because of suspicious activity and demand KYC from us they don't give a shit if our situation is urgent and we need our money immediately. They don't explain us the problem or the current stage of the ongoing investigation. They simply don't care. If they don't care about us in these matters, why would we care about them? It seems to me, It is free for all. I don't feel sorry for them. It is because they lost money because of their lack of skill. They should have paid their code auditors more. The casino needs to see this an expensive lesson which they had to bought because they were cheap on their business practices. This is the only way to learn, isn't it? Either you can take the necessary steps and pay the professionals so these bad things won't happen to you or you can learn it the hard way. Most casinos are rich af anyway. It doesn't make sense to be sorry for them because they lost a few hundred bucks to me and they certainly won't be suing you for a few hundred bucks so no need to worry about it imo. They should have secured their code better, that's all there is to it. If you leave your money out in the open, somebody will eventually take it and refuse to return it. You can only blame yourself for that.

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September 28, 2025, 07:31:15 AM
 #9

Imagine this, a casino glitch adds funds to your balance, you play, withdraw, and the money lands in your account. Later, the casino says it was a bug and demands you return it.

Legally, would you actually be liable if you don’t return it? Or is it fair to say you acted in good faith since you didn’t know?
And what if casinos can just claim “glitch” anytime they don’t want to pay?

It's very hard question as it also include your moral compass, that is if you are a honest person and so you want to call the attention of casinos that something is not right and that they've credited you with more balance. But then again, there are players who says that it's not their fault, it's the casino fault and so they are not bothered by it and in cases, they could have withdraw the money right away (if the funds are huge like $1k or more).

But if you look at the example IRL, a bank mistakenly credit your account, so you are going to be liable if you withdraw that funds. But the only difference here is that it is online, so if you have withdraw it and the casino didn't notice their mistakes, then they can't do anything to go after you.

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September 28, 2025, 07:32:41 AM
 #10

Imagine this, a casino glitch adds funds to your balance, you play, withdraw, and the money lands in your account. Later, the casino says it was a bug and demands you return it.

Legally, would you actually be liable if you don’t return it? Or is it fair to say you acted in good faith since you didn’t know?
And what if casinos can just claim “glitch” anytime they don’t want to pay?

Legaly, if money lands in your account by mistake, like from a casino glitch, you’re usually supposed to give it back even if you didnt know it was a mistake. Acting in good faith might help a bit, but the law usually sees it as ‘unjust enrichment’, meaning you cant keep money that wasnt really yours. Of course, if casinos could just claim every payout as a glitch, it could be abused, but courts mostly side with the institution

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September 28, 2025, 07:39:16 AM
 #11

Legaly, if money lands in your account by mistake, like from a casino glitch, you’re usually supposed to give it back even if you didnt know it was a mistake. Acting in good faith might help a bit, but the law usually sees it as ‘unjust enrichment’, meaning you cant keep money that wasnt really yours. Of course, if casinos could just claim every payout as a glitch, it could be abused, but courts mostly side with the institution

I'm surprised by how many people who responded before you don't know that if money appears in your account that isn't yours by mistake, you can't spend it. If you do, depending on the amount, you could end up in jail for misappropriation. The same applies to bank accounts. If tomorrow a million dollars that isn't yours appears in your account, you can't act as if you've won the lottery and spend it.

I don't know the laws of every country in the world, but in general, that's how it works.

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September 28, 2025, 07:43:03 AM
 #12

Imagine this, a casino glitch adds funds to your balance, you play, withdraw, and the money lands in your account. Later, the casino says it was a bug and demands you return it.

Legally, would you actually be liable if you don’t return it? Or is it fair to say you acted in good faith since you didn’t know?
And what if casinos can just claim “glitch” anytime they don’t want to pay?
It's very individual. A casino can sue you if you don't return your money but in this case, many factors come into play. Is it a local casino or a global casino? How much money did you win? Then it also depends on the judges and whether the owned casino has deep connections with the government representatives or not. If it's a global casino, you'll most likely be fine but a local one can be a problem.

I personally think that if you win because casino had a bug, it's their problem and they should give you money because no one comes at you and says - oh sorry mister, our website had a bug and that's why you lost all of your money.

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September 28, 2025, 07:47:09 AM
 #13

I experienced it few times so far when a casino credited an amount into my account's balance by mistake. What I did? I informed the support about it and what the response? The support let me to use the amount freely as an appreciation for my honesty. However, the amount was small amount only less than $100. I cant imagine about big amount, but if I will experience a big amount, I will do the same thing although the casino will take it back.

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September 28, 2025, 07:53:32 AM
 #14


Legally, would you actually be liable if you don’t return it? Or is it fair to say you acted in good faith since you didn’t know?
And what if casinos can just claim “glitch” anytime they don’t want to pay?

On every normal circumstances it's a mistake funds and needs to be sent back to the casinos  but most times you fnd gamblers not wanting to give it back cause they see it as a compensation or  for their efforts, but then if you don't want to give it back I think the casinos would  sue you for doing so.relating money transfer glitch one needs to be very mindful.

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September 28, 2025, 07:53:49 AM
 #15

If you knew there was a mistake and that the money didn't belong to you, then you can't really claim you acted in good faith. On the other hand, if it's a small amount and you didn't pay attention, then it's not your fault. I have been in a similar situation a few years ago. I was credited much more BTC to my account than I should have received. The casino didn't notice it, but I did. I reported it and they took back what didn't belong to me.

No idea what a casino would do in a situation where they ask you to give something back but you refuse. At the same time, you haven't passed KYC and they have little information about you.

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September 28, 2025, 07:59:03 AM
 #16

Legally, would you actually be liable if you don’t return it? Or is it fair to say you acted in good faith since you didn’t know?
And what if casinos can just claim “glitch” anytime they don’t want to pay?


I have read countless news about bettors winning very hugely with very small amount of wagers while the platforms petitions the bettors and refuses to pay them giving excuses of system glitch by the server. Although I am referring to sport bets where bookmakers have to provide the games and adjusts game odds. So they refuses to pay such bettors but after legally reviewed, those bettors where only compensated. So I fear if I would willingly return a fund back to the casino or platform following glitch excuses. Although as users of the platforms you will only have limited rights so you definitely can not win the house as they can also lock your account and you also cannot have access to withdraw the funds therefore, I will have no choice than returning it back to the company since I can not help it.

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September 28, 2025, 08:00:46 AM
 #17

My friend, it's not right taking the money from the system error or glitch. It means you're stealing money from the casino, though it was system fault. You would be liable to the money you withdrawn if you don't return it. Be ready for the legal action that may come to you anytime.
Other than that i rarely saw casino claimed they have system error to avoid paying their member. In many cases the glitch in the system often gave advantage to the users instead of casino itself.

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September 28, 2025, 08:02:09 AM
 #18

Imagine this, a casino glitch adds funds to your balance, you play, withdraw, and the money lands in your account. Later, the casino says it was a bug and demands you return it.

Legally, would you actually be liable if you don’t return it? Or is it fair to say you acted in good faith since you didn’t know?
I don't think I am liable to return it, but I don't mind giving it back just to clear my conscience. Now, if they will not claim it back, thank you. Grin
It will depend on the person which choice they will make. For me, I don't want to have nightmares just thinking about why I didn't give it back, and it's just money, we can always just earn it.


And what if casinos can just claim “glitch” anytime they don’t want to pay?
If they are doing it many times, it's better to just not give it back to make them learn their lesson. Cheesy Also, it's better to stay out of that casino, or else the glitch might become the other way around. Our deposited money taken and they will use the "glitch" word again.

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September 28, 2025, 08:05:40 AM
 #19

Legally, would you actually be liable if you don’t return it? Or is it fair to say you acted in good faith since you didn’t know?
And what if casinos can just claim “glitch” anytime they don’t want to pay?
Before a casino will have a legal lawsuit against you because of something like this, that means the money is very huge to the extent that they know they have to get a lawyer against you. The best will be not to return the money until you go to court with them and the court ask you to return it. The case may even turn against them or not.

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September 28, 2025, 09:49:02 AM
 #20

There was a similar thread once about what happens when a casino makes a mistake, and a player, knowing about it, doesn't report it. If the player wins, but the casino claims it was a bug, then I think the casino is at fault. We shouldn't be held responsible for mistakes; after all, those are the casino's problems, right? Two things need to be clarified here: was the player aware of the bug, or were they completely unaware that an error occurred during their game? In the latter case, I think the player is not obliged to return a cent.

 
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