My withdrawal on shuffle.com has been stuck in review for over 60 hours

[yanfei111]

I was introduced to this gambling website by a friend. I deposited 100 USDT and tried betting on sports. I was lucky, and in the first few days, I made my first withdrawal of 50 USDT. I left some money for shuffle games, and in the following days, I placed bets on the teams I believed in. So I’m not sure if they found that suspicious. But I’m just someone trying to withdraw some cash. Later, I earned more and was very happy with my winnings, excited to withdraw my money.

However, this is what happened: I requested a withdrawal of my funds and waited for a long time. When I contacted customer support, they asked me to complete the L3 verification. At first, I didn’t know what kind of documents were required. After several attempts and communication, I finally passed the L3 verification.

But my withdrawal has already been pending for over 60 hours and still hasn’t gone through. I tried emailing them, but the replies I received were just copy-pasted responses, asking me to wait.

The worst part is that today I sent them another email inquiry, but hours passed and I still received no reply.

So right now I am really frustrated. It’s taking far too long for my withdrawal to be reviewed. I am posting this message to warn all players of shuffle.com. I hope they review my withdrawal and return my money. I want them to see this and resolve my issue.

My shuffle username is “yanfei233”.

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[holydarkness]

I can understand the frustration of something stuck and unmoving for more than two days and without certainty. If I may ask, the 60 hours, was it from the time you made your withdrawal request or was it from after you finished level 3 KYC?

[aphelio_wane]

The fact that you get frustrated due to a 60-hour wait definitely speaks positively about Shuffle, as they are truly known for processing withdrawals instantly or almost instantly.

My guess is that they have identified unusual betting patterns on their sportsbook linked to your account. This is the only legit reasons I am aware about when they may do things like that.

However, if you didn't do anything to get an unfair advantage, there is nothing to worry about. Shuffle is a highly reputable crypto gambling platform that honors it's obligations, particularly when dealing with honest players like you.

Either way, creating a thread after 60 hours may be too early. They get heavily abused by those who know how to exploit odds on the sportsbook, so give them time, and you'll see your payout in your wallet soon.

[Coyster]

OP, correct me if i am wrong, but from the image you posted, you requested a withdrawal today, of 205 USDT? Is that the transaction you are complaining that is pending? Or was it the earlier transaction of around 52 USDT that you requested on the 29th of last month? Would you be so kind to provide further clarification on that.

That said, from my own understanding, you initially requested a withdrawal of around 52 USDT, before you were asked to complete level 3 KYC and after completion, you have requested a withdrawal of 205 USDT today. I think you should be patient, it is not such a long time to start a scam accusation thread, even though i understand the frustration of having to wait for your money.

[Cointxz]

I still have my Shuffle my account without KYC even though I deposited above 1000$ on my account back when I’m still active back then.

They will not ask for Lvl3 verification if they don’t see something that needs investigation on your account.

Probably they are looking a hit or something related to connection with other account to have a trouble for a small deposit like this.