Bybit p2p. How to prove that the Buyer did not send a money on your card.

[bubilas]

I'd like to share my story about p2p on this exchange:
Anyone who uses this withdrawal to card method already knows how difficult it's become to find a reliable buyer.
Basically, I exchanged crypto for fiat, but buyer didn't send it to my card. I'm sure someone has experienced this before, but this is my first.
The merchant didn't even say a word in the chat, and only a minute after the transaction began did he mark the payment and send a blank sheet of paper, supposedly proving payment. When the half-hour timer expired, I wrote that if he didn't respond immediately, I would open a dispute, and then waited some more time. He read it but didn't respond.
And honestly, I don't understand this merchant. If he works like many others, combining transactions, which is why these delays are so long, then what's the problem with him marking my appeal as resolved?
Is he hoping I won't prove his guilt?
Ha.

The first time, I uploaded incorrect proof, which I was told about a day and a half later. There was a 24-hour countdown timer for Bybit to review the dispute, but when it expired, I had to wait another half day.
Maybe there were a lot of requests, or maybe they're always like this. They gave me 8 hours to upload the correct proof, saying it was my last chance.

Overall, the correct way to provide proof:

Bybit only accepts video proof shot on a smartphone or computer. Because their instructions were unclear, I only understood what they needed on my second attempt. They need a video showing that you are in your banking app, demonstrating that you did not receive the money for the exchange.

Why did I choose to record via online banking instead of the mobile app?

Firstly, a screen recording within the mobile app doesn't work for us because the app doesn't allow the screen to be recorded, making it go black.
Secondly,my banking app doesn't show the card number and expiry date without revealing the CVC. And I didn't want to expose the CVC.

How I recorded this video:

I started a screen recording on my smartphone and launched the Chrome app from the Google Play Store, showing that it was the original Chrome and not a simulation.
I opened a search page in it,where there was a link to my bank's website with a verification padlock.
I went to the bank's website and logged in using my phone number,showing that it was indeed my number. After all, the SMS code came to me.
After that, I:

· Went to 'Personal Data' and showed my Full Name and account number.
· Went to 'Cards' and showed the details of the card I requested the transfer to. Since this was not the mobile app, I was able to zoom in on the page, showing the card number and expiry date separately. The CVC was not in the frame.
· Went to that card's transaction history and slowly scrolled through all transactions from the day of the recording back to the day the order was created. And even further back.

The video was ready. The online banking didn't disable the recording when showing the card details, and everything was captured.

After 24 hours, I received an email that everything was in order and the order was cancelled.
The buyer could have clicked 'Resolved' on the dispute at any time from the start of the dispute until the end of the appeal. As you probably guessed, he chose not to do so.

Whether the platform took any action against the user who wasted their time with a dispute but couldn't provide proof that they sent the money,I don't know.
It would seem logical to me, though.

[Upgrade00]

That's an unfortunate situation, good thing you were able to prove that you did not get the payment.

Do you apply. Filters when choosing a trade? I find them helpful in avoiding certain types of traders. I advice that users on bybit only connect with verified/block advertisers and the trade time be shorter, (15 mins) to delay the wait period and allow easier resolution. Also read the ratings on the merchant before entering a trade and leave ratings when you have a bad or good experience to help other traders.

[Oshosondy]

I have used two ways to report these scammers before.

The first was the screen recording on my bank account app. I have used this before and it was accepted.

The second which I am using now is the statement of my account. It is very simpler because if I go for it, it will take not more than 30 seconds that the bank will send me the statement ify account. If upload the image and Bybit will accept it

[bubilas]

That's an unfortunate situation, good thing you were able to prove that you did not get the payment.

Do you apply. Filters when choosing a trade? I find them helpful in avoiding certain types of traders. I advice that users on bybit only connect with verified/block advertisers and the trade time be shorter, (15 mins) to delay the wait period and allow easier resolution. Also read the ratings on the merchant before entering a trade and leave ratings when you have a bad or good experience to help other traders.

Yes, I use filters and only trade with verified merchants. But even there, there are some similar guys. I agree with you that the review time should be reduced, but because of this, the support is very slow.

I have used two ways to report these scammers before.

The first was the screen recording on my bank account app. I have used this before and it was accepted.

The second which I am using now is the statement of my account. It is very simpler because if I go for it, it will take not more than 30 seconds that the bank will send me the statement ify account. If upload the image and Bybit will accept it

When I first filed an appeal, I attached a PDF file of my bank statement, which showed my name and phone number. I even had my registered address. But for some reason, support didn't accept it as proof, even though it had the bank's seal and details. If this happens again, I'll only make a video, as it was pretty scary when support rejected my request the first time, saying it was my last try.

[Odusko]

What do we expect, bybit and all other exchanges offering p2p have recently accommodated all those scammers that government are looking for local currency exchange rate manipulations from binance and Kucoin in the last 2 years, so this practice shouldn't be new to you, the vendors are deliberately doing all that setting long timers that give them the chance to play all the fowl games their want, if not if the support are monitoring all conversations within their app why cant their  block accounts of merchants that are uploading blank sheet and other none banks transactions materials as prove of payments, slowly Bybit have slid into the potholes of allowing bad actor's on their platform.

[Findingnemo]

Next time, review the feedbacks life by others especially the negative ones because it can't be the first time he is doing this and if someone is doing such thing regularly then their account will be terminated so make sure you report the user abd block him that will affect his ad visibility too.

Only trade with users who have a higher number of trade counts in the last 30 days with highest success rate, anything less than 99% is a red flag. However, the only downside to having such high-profile traders is that they might charge a lesser price than regular newbies.

[Bitcoin_Arena]

I used to experience this with me several times, especially on Binance. The other buyer definitely hoped that you did not know how to appeal so that he got away with your funds. I don't know about Bybit, but I think other platforms have now improved. Such people can even get their accounts banned if the appeals get too many or frequent.

It's always good to look at the user feedback, completion rate and number of orders they have taken after the past 30 days. Age of the account should also be put into consideration.

[coupable]

It's always good to look at the user feedback, completion rate and number of orders they have taken after the past 30 days. Age of the account should also be put into consideration.

I ensure you that these are not enough garantees to secure your withdraw transactions via bank transfers or whatever with Fiat money. I faced the same situation multiple times and was able to provide all the required proofs but in most cases i got nothing. Scammers were able to withdraw crypto before the system could verify the dispute details. Note that i always check the trading history of everyone i dealt with but it seems that those scammers using more than one account and do honest trades until catching the chance to scam a good amount before leaving the account definetly.
Op seems to have great chance proving his credibility, and maybe able to recover his assets, but he forgot to mention the time and efforts lost in such a disputes fighting scammers not to steal his savings. This is pathetic.

[bubilas]

There's been a purge for this region. Now there won't be any sellers like this, since Baybit has received some kind of license, which it's been seeking for a long time. But the payment methods remain in the description. A sly exchange, what can I say  

And overall, it's understandable; no one wants to lose their audience. And the CIS is a huge chunk of the market, with money and cryptocurrencies. Therefore, I don't think bybit will ever truly disappear from the market for this region.

[Darker45]

All's well that ends well. I'm glad that everything was resolved properly.

It might help you avoid it happening once more if you stick with those who have high completion rates, with thousands of completed orders in the past 30 days alone. If possible, don't go below 97%. For me, I'd rather choose a lower offer if that means going for somebody who's a gold advertiser and has 100% completion rate in his thousands of transactions.

Also, don't forget to leave a bad review. That helps clean the market and warn fellow users.