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Author Topic: [BetFury / BGaming] Vanished bonus  (Read 50 times)
leo996 (OP)
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October 03, 2025, 07:40:45 AM
Last edit: October 03, 2025, 07:55:40 AM by leo996
 #1

Hi everyone, I have a question if this happens to someone else. Yesterday I did some gambling session, usually I go around games, spining till I get 0 balance and then I go back opening all the games where I won a bonus to play them. Yesterday I been do that on BetFury, on 1st round (got like 4 bonuses on 4 games: Bigger Bass Bonanza -> Pragmatic, Big Bass Bonanza Mega Ways -> Pragmatic, Rotten -> Hacksaw, Lady Wolf Moon -> BGaming), after played the 1st round bonuses I start back doing the same. When I arrive at Lady Wolf Moon spinned like 150$ and got x3 balls (bonus) so I close and I go ahead with The Dog House of Pragmatic as I still had some balance, after I lose all in The Dog House I went playing the bonuses I had, I had played everything except Lady Wolf Moon where my bonus wasn't there and the spin value was resetted to 0.1$ himself (I went straight away to cronology and I saw, that in last spin there was no "answer" back like usual happens: https://i.ibb.co/JR0jpJp9/5566a.png (the matter was on last spins of 3:22 , what was later is when I go check if the matter was solved about 4 hours later). I obviously talk to the support about it but they said I will have to wait some "unknown" time because this matters could take some time to be resolved.

I was wondering if something similar happened to someone else and what's happening in this case if so?
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November 04, 2025, 11:57:11 AM
 #2

Hi everyone, I have a question if this happens to someone else. Yesterday I did some gambling session, usually I go around games, spining till I get 0 balance and then I go back opening all the games where I won a bonus to play them. Yesterday I been do that on BetFury, on 1st round (got like 4 bonuses on 4 games: Bigger Bass Bonanza -> Pragmatic, Big Bass Bonanza Mega Ways -> Pragmatic, Rotten -> Hacksaw, Lady Wolf Moon -> BGaming), after played the 1st round bonuses I start back doing the same. When I arrive at Lady Wolf Moon spinned like 150$ and got x3 balls (bonus) so I close and I go ahead with The Dog House of Pragmatic as I still had some balance, after I lose all in The Dog House I went playing the bonuses I had, I had played everything except Lady Wolf Moon where my bonus wasn't there and the spin value was resetted to 0.1$ himself (I went straight away to cronology and I saw, that in last spin there was no "answer" back like usual happens: https://i.ibb.co/JR0jpJp9/5566a.png (the matter was on last spins of 3:22 , what was later is when I go check if the matter was solved about 4 hours later). I obviously talk to the support about it but they said I will have to wait some "unknown" time because this matters could take some time to be resolved.

I was wondering if something similar happened to someone else and what's happening in this case if so?

Hey leo996,

We would like to investigate the issue you’re raising here.
Could you please send me the information about your BetFury account — your username and the email address you use on BetFury?
Please send it via PM, not publicly.

thanks.

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