Bc.game deposit amount was successfully transferred but not receive coin my acc

[Mgameing]

I have deposited the amount three times but I have not received the amount even once.
1. Amount 500/- inr
2.amount 4000/- inr
3.amount 5000/-inr

I have given all the videos, screenshots and statements but till now not a single amount has been credited to my game account.


I'm getting nothing in the name of live support. I'm being sent to the help center, but there's no chat option. All my tickets are either pending or on hold! I've provided all the proof step by step, and they're holding it again and again. There's no proof of missing documents, which I haven't provided.

https://ibb.co/WNDnQNVS
https://ibb.co/HLwV8p3z
https://ibb.co/VcMHXb0F

[holydarkness]

OP, kindly provide the images through talkimg if you don't mind? I'll try to reach my contact to sort these out. Also, please give me your UID, I'll very much likely need that to get my contact to zeroing into your account.

[Mgameing]

https://talkimg.com/images/2025/10/03/UGQMcl.jpeg
https://talkimg.com/images/2025/10/03/UGQGzT.jpeg

Uid 19970127

[holydarkness]

Uid 19970127

OP, your deposits were made... today? Mere hours ago? Uhh... do you mind to perhaps wait a tad bit longer? I think standard acceptable processing time before we can should get panicked and worried is 48-72 hours? Please wait a little more? I think they'll resolve themselves.

[SmartGold01]

Uid 19970127

OP, your deposits were made... today? Mere hours ago? Uhh... do you mind to perhaps wait a tad bit longer? I think standard acceptable processing time before we can should get panicked and worried is 48-72 hours? Please wait a little more? I think they'll resolve themselves.

I think the deposit should be credited by now otherwise op could have been panicking till now.
However, it’s good to have patient when it comes of online operations, they should exercise little patient while using the account most time it’s manual credited to their account while some times it’s automated payments. Just as when last I used metawin it was automatically credited and instantly I started using it to gamble.

[Shishir99]

I think the deposit should be credited by now otherwise op could have been panicking till now.
However, it’s good to have patient when it comes of online operations, they should exercise little patient while using the account most time it’s manual credited to their account while some times it’s automated payments. Just as when last I used metawin it was automatically credited and instantly I started using it to gamble.

Probably his deposit was credited already. Otherwise he would come back to the forum and update us again. Sometimes delay happens depositing fiat on casinos because the deposits are handled manually by the 3rd party agents. This is the reason I avoid making transaction with fiat currency on any website. Crypto deposits and withdarwals are instant in most casinos. So, it is better to use crypto instead.

Since OP did not came back, we assume the case was solved already. Probably holydarkness know a little more about the update.

[Mgameing]

I have deposited the amount three times but I have not received the amount even once.
1. Amount 500/- inr
2.amount 4000/- inr
3.amount 5000/-inr credit
but one payment was pending in 48 hours .
4.payment is 5000/- pending in 48+ hours I still waiting
Payment was pending

https://talkimg.com/images/2025/10/05/UGIs8g.jpeg
This oder is pending . Merchant reply is payment was falid but my bank confirmation payment was successfully transferred by merchant acc

[holydarkness]

OP. I understand correctly that you keep depositing although the first three deposits were "stuck" and prompt you to create this thread? And now we have four stuck deposits, while BC said that it's failed and there is a probability you got refunded to your bank within 7 days?

I'll advise you to stop depositing for the time being. I'll reach my contact in BC that's in charge for fiat and confirm the status of those marked as failed.

[Mgameing]

Sir, if you do this, I will be grateful because only you can establish contact with BC. It is difficult for me; it takes a long time, and sometimes it is difficult to even get a response. So I commend you for this work and thank you from the bottom of my heart.

[holydarkness]

Sir, if you do this, I will be grateful because only you can establish contact with BC. It is difficult for me; it takes a long time, and sometimes it is difficult to even get a response. So I commend you for this work and thank you from the bottom of my heart.

Just... stop depositing for the time being, and if you can inform me which deposit is marked as failed [or were all three marked as failed?], it will greatly help me simplifyinng the process with my contact.

[Mgameing]

https://talkimg.com/images/2025/10/05/UGIs8g.jpeg

[holydarkness]

I don't think I understand. The image you provided is a deposit marked as being in process? Of which happened about two days ago? The one I am asking, so I can escalate to my contact, is the one marked as failed and yet to be credited back to your banking account. If you can perhaps provide that?

[Mgameing]

Sir, I had deposited this amount and it is showing pending on this account and this amount has been successfully transferred from my side to the merchant. It is showing pending on this account, for which I complained to them, then they are saying that this amount has been failed and you will get the refund, this is what they messaged me when I gave them my statement and video proof. Their reply came that they have not received this payment till now, it has been failed, they have written something like this in their message, you can read it
https://talkimg.com/images/2025/10/05/UGIoAD.jpeg


If you want to see the payment receipt, I can upload the payment receipt which has been successfully transferred.

[holydarkness]

Sir, I had deposited this amount and it is showing pending on this account and this amount has been successfully transferred from my side to the merchant. It is showing pending on this account, for which I complained to them, then they are saying that this amount has been failed and you will get the refund, this is what they messaged me when I gave them my statement and video proof. Their reply came that they have not received this payment till now, it has been failed, they have written something like this in their message, you can read it
https://talkimg.com/images/2025/10/05/UGIoAD.jpeg


If you want to see the payment receipt, I can upload the payment receipt which has been successfully transferred.

Ok, rollback a few steps? What happened with the other three [four?] earlier deposits? The ones created on 3rd October? Were they got successfully credited to your account or were they facing issues too?

[Mgameing]

Three previous payments were pending in a similar manner. They were deposited within 24-48 hours of booking the tickets, and the deposit slip was provided as proof. But after submitting proof of this payment, they responded asking for a refund or to collect their commission after seven days.

[holydarkness]

Three previous payments were pending in a similar manner. They were deposited within 24-48 hours of booking the tickets, and the deposit slip was provided as proof. But after submitting proof of this payment, they responded asking for a refund or to collect their commission after seven days.

I'm really sorry that I find things hard to understand. If I may ask again, to be very clear, which deposit currently has what status? Just give me the deposit ID [and the date] and their status and I'll try to reach my contact with this info, I think that'll be easier to understand.

[Mgameing]

https://talkimg.com/images/2025/10/05/UGIs8g.jpeg

[holydarkness]

Ok, so order ID Order ID F-1845030891130654921 and Ticket ID 9248353, pending for... four days. And other deposits are fine and credited successfully to your account. Let me try to reach my contact regardig this matter and see what they'll say, though I believe I am quite familiar with INR situation at this point that I have a feeling I already know what shall be asked to be provided.

[Mgameing]

Yes, I can give him whatever he asks for. I have all the proofs, only then will the further process take place. Keep informing me.

[Mgameing]

Sir, have you received any updates? I haven't received a response on my ticket for seven days now, nor has any response been received, nor has any refund been deposited in the bank. Do you have any updates?
Sir please can you reply me
So many days but not respons bc / deposit not add ?
@holydarkness
Sir please help me 🙏🏻