Betpanda not paying

[spartanac89]

Hey guys, looks like i am one of the many people who is stuck with withdrawal for no reason at all... I was playing roulete for a month now, was losing 10 times more then i won, and today i won 500, tried taking it out and i just couldn't. I reached out to custoemr support and i was told that i am under "security check"..... No timeframe when it will be done and of course, no reason why I am under security check at all, probably cause i won some money today?
Anyway, does anyone have experience with how to deal with this situation?

[Wiwo]

How can we trust you woth what you are saying about betpanda, from your posts history you seems to have an inconsistent character and at that even anyone here will place you on security watch not only betpanda. being sarcastic.

But truth is you need to post some evidence to back up whay you are saying, if you dont we assume you just making up stories just to attack betpanda reputations.

Lastly, i have being playing on betpanda for a while, i turned my last contest bonuse into around $200 via sport betting and i withdraw without any delays, so if you are being checked it then means you may have done something against their rules

[spartanac89]

Please let me know what would be the correct evidence and i will post it right away

[examplens]

Maybe you don't have to panic right away. If everything happened today, give them time to check what they are planning and wait for their final answer.
After that, if you feel that you have been cheated or damaged, post here.

[DPHOR]

Please it would be advisable you used the proper reporting format, how it happened and how much you have deposited and so.. you can just come up and make post without showing evidence of what you claim of, though I know that things like this happen but you are dealing with general public and whatever you say or do may directly or indirectly affect them so it would be nice you make use of the proper way of reporting scam.
However, some gambling site may not permit instant withdrawal maybe after 24hrs or 72hrs you could come back here to update this topic with their response in full detail.

[spartanac89]

The only reason i am panicing is because of course i played with my  "last money" and finally won something and now i can't get it right aaway, i mean anyone who gambles knows the feeling, it's a hard earned cash haha...
Anyway, i requested a withdrawal today, so its early to say something bad but i cannot understand why is this happening because i played normally, probably spent around 1200$ and now when i earned back 600$ i have to wait for security clear... before that i cashed out normally.

I was only trying to get similar experience from someone and see if i can do anything to speed this up.
Thanks

[examplens]

The only reason i am panicing is because of course i played with my  "last money" and finally won something and now i can't get it right aaway, i mean anyone who gambles knows the feeling, it's a hard earned cash haha...

"last money" + gambling + hard earned, sounds like a thought-out winning combination.

[logfiles]

Please let me know what would be the correct evidence and i will post it right away

All he is saying is you should follow this scam reporting format if you are to make the scam accusation - https://bitcointalk.org/index.php?topic=260073.0
It makes the scam accusation easy to follow.

Also, how long ago did you try to make that withdrawal before it went into a security check?

I however, believe they will pay you out if no breach of terms of service was made. Please keep us updated on the progress.

[BitMaxz]

The only reason i am panicing is because of course i played with my  "last money" and finally won something and now i can't get it right aaway, i mean anyone who gambles knows the feeling, it's a hard earned cash haha...
Anyway, i requested a withdrawal today, so its early to say something bad but i cannot understand why is this happening because i played normally, probably spent around 1200$ and now when i earned back 600$ i have to wait for security clear... before that i cashed out normally.

I was only trying to get similar experience from someone and see if i can do anything to speed this up.
Thanks

You ignore what others post above you better follow the report format including a  screenshot of the PM between the support and you.

Or else I might think this is another attack from competitors.

[xLays]

Hey guys, looks like i am one of the many people who is stuck with withdrawal for no reason at all... I was playing roulete for a month now, was losing 10 times more then i won, and today i won 500, tried taking it out and i just couldn't. I reached out to custoemr support and i was told that i am under "security check"..... No timeframe when it will be done and of course, no reason why I am under security check at all, probably cause i won some money today?
Anyway, does anyone have experience with how to deal with this situation?

There was recent update to their deposit wagering requirements maybe that's the reason why you can't withdraw. As far as I know, the wagering requirement is now x5 on deposits, possibly regards due to AML policies.
Maybe support just said it’s a security check..
Since you've already contacted them, you’ll probably just have to wait it out for now.

I’ve been playing onbetpanda for almost a year and so far I haven’t had any issues like this.

[AHOYBRAUSE]

A security check, especially when it's the first (or the first bigger) withdrawal is the most normal thing. No site gives you a time frame for that but i am sure you will get your money. There is no reason to write a scam accusation for something like that. If they come back to you with some reason to not pay, ok then you might have something here. But until now it's just a test of your patience, that's it.

[holydarkness]

OP, mind to give more details like what others asked? Also, your account details like username or email  you use to register on BetPanda, if you happen to forgot your username. I'll try to reach my contact on BP and see if it's just a simple case of waiting or there is something else.

[Betpanda]

Hey guys, looks like i am one of the many people who is stuck with withdrawal for no reason at all... I was playing roulete for a month now, was losing 10 times more then i won, and today i won 500, tried taking it out and i just couldn't. I reached out to custoemr support and i was told that i am under "security check"..... No timeframe when it will be done and of course, no reason why I am under security check at all, probably cause i won some money today?
Anyway, does anyone have experience with how to deal with this situation?

Hello!

Any withdrawals can be subjected to normal security checks that most users experience when withdrawing funds from any casino.

This is standard procedure and should be expected to happen from time to time with any operator, not just us. While we endeavour to process all the withdrawals as quickly as possible, it is possible that this takes some time depending on the circumstances.

It is important to keep in mind that how long this process takes depends on a multitude of factors and hence we cannot provide you with an exact timeframe of when a withdrawal is accepted.

If you provide us with further information, we should be able to dig out or possibly nudge the checks forward though!

[bettingfede1998]

Betpanda scams everyone, especially if you do sports betting
Just look at the forum to understand — they have negative reviews everywhere. Stay away from this site, and yes, you’ll only waste your time talking to them: I wasted months and still haven’t seen a single dollar (not from winnings, but from my own deposit — this so-called 'bookmaker' doesn’t even return your deposit)
Good luck op lol

[Lisa12345]

Warning: BetPanda Refuses to Refund €5000 and Appears to Ignore EU Law

BetPanda refuses to refund €5000 and, based on my analysis, appears non-compliant with EU and international laws. Their communications suggest they believe they can operate with impunity while targeting EU consumers via a Dutch website and accepting deposits from EU countries.

⸻

1. Context and Communication
   •   I deposited funds and participated in online gambling on BetPanda.
   •   On 17 September 2025, I sent a formal legal notice referencing EU regulations (AMLD4/AMLD5, GDPR, Unfair Commercial Practices Directive) and international standards (UNTOC, FATF, UDHR, OECD Guidelines).
   •   BetPanda claimed no EU presence, operates under Costa Rican law, and that their Terms & Conditions do not require refunds.
   •   I clarified that targeting EU consumers (Dutch website, EU deposits, marketing) makes EU law applicable regardless of registration.

⸻

2. Legal Concerns
   1.   EU Regulations
   •   AMLD4/AMLD5: CDD/KYC required.
   •   GDPR: Protect personal data.
   •   Unfair Commercial Practices Directive: Misleading communication about licensing, legal status, or consumer rights.
   2.   International Standards
   •   UNTOC & FATF: Prevent financial crime, report suspicious transactions.
   •   UDHR Art.17: Protect property rights; withholding deposits may violate this.
   •   OECD Guidelines: Transparency and fairness required.
   3.   Invalid Terms & Conditions
   •   Clauses attempting to bypass EU law may be null and void.
   4.   Operational Issues
   •   Services offered to EU consumers without EU license or registration.
   •   Marketing in Dutch, accepting euros, indicates intent to serve EU customers.

Ticket ID: 6QI2U7
https://imgur.com/a/06EZPa2

[Lisa12345]

OP, mind to give more details like what others asked? Also, your account details like username or email  you use to register on BetPanda, if you happen to forgot your username. I'll try to reach my contact on BP and see if it's just a simple case of waiting or there is something else.

Hi! I have send you a private message…. Regarding BetPanda