Would you reward a gambler who found a Game-Breaking Bug?

[Sanitough]

Let’s say you own an online casino.
One day, a player finds a serious bug, something that could mess up your system or give unfair wins.

But instead of abusing it, they actually report it to you.
Now here’s the catch: your casino doesn’t have any bug bounty program or official policy for rewards like that.

So what would you do?

• Would you still give that player a reward or some bonus as a thank-you for being honest?
• Or would you just say thanks and move on, since technically there’s no rule that says you have to pay them?

If it were me, I’d still give something. Because if the bug was big enough to cause losses, that player probably saved you a lot of money. Honesty like that deserves at least a small gesture.

What about you guys... if you were the owner, would you reward the gambler or not?

[Oshosondy]

Someone helped you to see a bug instead of taking advantage of it, the person needs to be rewarded. That is how it should be. I do not know much about gambling sites and game providers, but other places that someone or hackers notice a bug, the person or hacker is compensated for it. That is how it should be, because this will encourage people to report bugs instead of trying to exploit.

[Sanitough]

Someone helped you to see a bug instead of taking advantage of it, the person needs to be rewarded. That is how it should be. I do not know much about gambling sites and game providers, but other places that someone or hackers notice a bug, the person or hacker is compensated for it. That is how it should be, because this will encourage people to report bugs instead of trying to exploit.

Do you think it’s kind of an unwritten rule that casinos might reward someone who reports something like that? if that’s the case, i wonder which is better, reporting it through chat support or by email. i’m thinking email might be safer, since there’s a record of it and the higher-ups can actually see the report.

with chat support, you never really know who you’re talking to. what if the person handling it decides to take advantage and use the info for himself, especially if there’s big money involved? at least with email, there’s a proper trail that proves you reported it officially.

[Dave1]

It's an easy decision for the casino, there are unwritten rules and they are lucky that this person who found out a bug didn't exploit them. So it's better to give them reward as a gesture of good faith. They will just have to imagine if that individual takes advantage of it and then withdraw thousands of dollar before they know what's going on. And if I remember there was such cases before wherein some reputable member found a bug and let the casino know and they rewarded him.

So in any case, I would not be surprised if they will pay. But if they didn't maybe this individual are going to tell the public about it and perhaps there could be pressure from the gambling community to award this person regardless of what they think that individual deserved or what is fair to them.

[Natalim]

Not many would think of reporting the bug to the casino, most users will just enjoy it while it lasts because they see it as a blessing. but they don’t realize that when they report it, they could actually get a bigger reward. although it’s not written in the TOS or whatever the casino has, i think it’s common sense that they would reward anyone who reports something like that.

If I were a casino, I’d do the same thing .. better to give a reward than let it spread and damage the casino’s reputation.

[Wiwo]

Someone helped you to see a bug instead of taking advantage of it, the person needs to be rewarded. That is how it should be. I do not know much about gambling sites and game providers, but other places that someone or hackers notice a bug, the person or hacker is compensated for it. That is how it should be, because this will encourage people to report bugs instead of trying to exploit.

Most casinos have what their call bugs hunters bounties, this is aimed at giving games and oither software developers a task to help the casino discover bug and to get it fixed, most new casino have this promotion before their go live so most times all that is already taken  care before they start.

But at times this could fail along the line and games get exploited, so for that reason we tend to say those that report such bugs and report it should be given same rewards.

There are few cases where someone winnings get denied because the casino are making cases that those games were won due to bugs, we have one case in my country and it in court for legal redress.

[yahoo62278]

Let’s say you own an online casino.
One day, a player finds a serious bug, something that could mess up your system or give unfair wins.

But instead of abusing it, they actually report it to you.
Now here’s the catch: your casino doesn’t have any bug bounty program or official policy for rewards like that.

So what would you do?

• Would you still give that player a reward or some bonus as a thank-you for being honest?
• Or would you just say thanks and move on, since technically there’s no rule that says you have to pay them?

If it were me, I’d still give something. Because if the bug was big enough to cause losses, that player probably saved you a lot of money. Honesty like that deserves at least a small gesture.

What about you guys... if you were the owner, would you reward the gambler or not?

Most casinos are going to offer a reward even if they do not have a bug bounty program, but every now and then you will run into a shady shitshow that will give you a message like we were aware of the bug and fixing it so that they don't have to credit you for the find.

If it were me, I would hand out the reward without issue. The amount would obviously depend on how big of a bug. How much not finding the bug might have cost me if players were exploiting it.

[stadus]

but every now and then you will run into a shady shitshow that will give you a message like we were aware of the bug and fixing it so that they don't have to credit you for the find.

I can't believe there are casinos that think like that, it's like they want to save on the finders fee instead of taking the risk if it gets exposed. i believe once there's a bug that shifts the winning chances in favor of gamblers, that's already a big problem.

There doesn't have to be a fixed amount, but at least give something.. it's the right thing to do.
Letting it leak and ruining trust will cost them more than a small finder fee.

[Judith87403]

This topic reminds me of a story of a man who found a game breaking bug, then he didn't bothered to let the casino know about it instead he was using it to outsmart the casino every week. Not until the casino discovered that someone is holding thier key because this man have been making profit every week from the casino and is obvious that he discovered something, so the company sent two of thier agents to make investigation and so they did. And they were lucky to discover where the man lives so after making some interview they ask the man to come along with them and they promised him that they are willing to do whatever thing he want just so that he won't review the secret to people and the man agreed according to the story that the man is now converted and right now he's working with the company. Imagine if the company didn't came to look for him I'm sure that by now the casino company would have been short down.

[Sim_card]

A reward should be given to that person for being honest and has the interest of the casino, if not he should have taken advantage of the bug by telling his friends so that they can start gambling and having big wins. Whether it's written or not, it doesn't matter. You need to show some appreciation to someone who save you from losses.

[goldkingcoiner]

Let’s say you own an online casino.
One day, a player finds a serious bug, something that could mess up your system or give unfair wins.

But instead of abusing it, they actually report it to you.
Now here’s the catch: your casino doesn’t have any bug bounty program or official policy for rewards like that.

So what would you do?

• Would you still give that player a reward or some bonus as a thank-you for being honest?
• Or would you just say thanks and move on, since technically there’s no rule that says you have to pay them?

If it were me, I’d still give something. Because if the bug was big enough to cause losses, that player probably saved you a lot of money. Honesty like that deserves at least a small gesture.

What about you guys... if you were the owner, would you reward the gambler or not?

Well bug reporting, also known as bug bounty hunting is very well rewarded on many platforms, not only the gambling ones. Of course I would reward the disclosure of any bug, especially ones that could cost my business a lot of money. If you do not reward the people who find your bugs for you, you will lose those people or worse, they will simply sell the info to people who would exploit it.

[danherbias07]

Definitely, a reward will be given if I am the owner of that online casino.

It's rare to find people who would be honest and tell the truth about the error of a system. Most would take advantage of it and maybe bankrupt them in the end. Also, this reward could give some encouragement to those who did good things to do it again, in case they find another bug. It's okay to aim for the reward as long as they do not take advantage of the error. It might make more gamblers do the same thing if they find people doing it and being rewarded for honesty.

[MainIbem]

Someone helped you to see a bug instead of taking advantage of it, the person needs to be rewarded. That is how it should be. I do not know much about gambling sites and game providers, but other places that someone or hackers notice a bug, the person or hacker is compensated for it. That is how it should be, because this will encourage people to report bugs instead of trying to exploit.

Yeah of course he'll be rewarded such person is very generous and really deserves to be rewarded, with such generosity I don't have to bother whether my casino have a "bug bounty program or official policy for such reward" but would return back the favour of rewarding him cause it's deserving, some folks would taken advantage of it and make the casino lose heavily before they'll even figure out the bug in their system, so the person who was honest needs to be compensated

[AbuBhakar]

Let’s say you own an online casino.
One day, a player finds a serious bug, something that could mess up your system or give unfair wins.

But instead of abusing it, they actually report it to you.
Now here’s the catch: your casino doesn’t have any bug bounty program or official policy for rewards like that.

So what would you do?

I believe most casino will reward user that found a critical bug in their casino even though they didn’t have a bug bounty program.

The only issue is user that usually find an error will obviously exploit it until get caught since they will think that they will not get anything if they report the bug since there’s no program for that.

But as a casino owner. Rewarding user for saving the casino on financial loss is necessary since they are already paying developers for this matter.

[ralle14]

I'd also send them a reward because not all gamblers would be willing to report bugs, and we've seen cases where others abuse them secretly.

Only giving thanks would be the worst thing to do unless the casino is on the brink of bankruptcy. Even then, the least i'd give him is probably a bunch free spins or chips to at least encourage that honesty.

[Agbamoni]

Why not. There was this time, I went through a casino website and found out they actually reward people who can spot out bugs for them, same thing for crypto exchanges and many online platforms.

Even the forum awards anyone who can spot out a bug that needed to be fixed. It is very to see someone who will be honest to report the case instead of taking advantage of it.

[Free Market Capitalist]

So what would you do?

• Would you still give that player a reward or some bonus as a thank-you for being honest?
• Or would you just say thanks and move on, since technically there’s no rule that says you have to pay them?

I would be generous. And I think that if he were an honest person who told me about the bug without asking for anything in return, even more so (although in this hypothetical case, I would have to calculate how much money I could give based on the casino's profitability, free cash flow, and things like that).

Only giving thanks would be the worst thing to do unless the casino is on the brink of bankruptcy.

I was thinking about that as well

Even then, the least i'd give him is probably a bunch free spins or chips to at least encourage that honesty.

For sure no matter how bad the casino situation was, we could give him something.

[junder]

• Would you still give that player a reward or some bonus as a thank-you for being honest?
• Or would you just say thanks and move on, since technically there’s no rule that says you have to pay them?

Perhaps giving them a reward is reasonable. A player who finds a bug in a game, for example, a bug that wins easily and securely, then reports it to the casino owner, then giving them a reward in the form of a reward is very reasonable. Because people like this are rare in my opinion, perhaps for most players, they would not do this but would exploit it themselves or tell other friends to get an easy win, which could clearly cause the casino to suffer losses beyond the casino's control. Although actually, saying thank you and leaving is possible, but in my opinion, it seems a little lacking in appreciating the player's honest efforts, because what the player did could be considered an effort to prevent the casino from experiencing major losses.

[Churchillvv]

There’s no way about it, for somebody with a good sense of reasoning you should know that rewarding such kind of person would be very appealing to them and we make them a good citizen more than they have ever been, because rewarding for excellence on issues like this makes the society more better than ever. We don’t need to blab or talk too much about this. It’s a common sense that such person should be rewarded, even though it is not in the rules of a casino or it is not a laydown policy that when someone finds such disastrous bug he or she should be rewarded, but then they did not take advantage of it. They instead reported it for you to fix they should be rewarded in my opinion, and the reward should be publicized so that others can see how to behave.

[mcdouglasx]

Most people would reward him, you would practically be saving his business in one way or another, so they should be grateful for it, but not everyone thinks that way, and not everyone will be so generous, it depends on who is in charge of the casino, since I assume that for this to happen they would have to meet, agree on the reward, also if they give the reward this could favor them publicly because it gives a plus to their loyalty and reputation, perhaps it would even be possible for the casino to make you a contract in exchange for your silence so that you avoid revealing the information to the public.