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Author Topic: BestChange ignoring & SimpleSwap scamming  (Read 127 times)
alxSS (OP)
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October 10, 2025, 04:58:30 PM
 #1

What happened:

I was using SimpleSwap, which is an exchange service on their platform and they froze my money under the pretext of AML. I completed their KYC and provided whatever they asked & I was told that their AML review would be done in 3 days. Guess what? Nothing came out of it. I haven't been refunded, updated or anything. Everything has happened on plain sight, on my claim on BestChange: https://www.bestchange.com/simpleswap-exchanger.html?review=3459598

I have emailed BestChange multiple times about this issue and they never did anything. I got a response from Mathew & Kate that they will contact the exchange for more information and they never replied to follow ups.

Scammers Profile Link:
BestChange: https://bitcointalk.org/index.php?action=profile;u=1073450
SimpleSwap: https://bitcointalk.org/index.php?action=profile;u=2056315

Reference Link:
https://bitcointalk.org/index.php?topic=5561138.0
https://www.bestchange.com/simpleswap-exchanger.html?review=3459598
https://www.trustpilot.com/reviews/68e1971e70688781d568dea1

Amount Scammed:
$3.9K

Payment Method:
USDC on Solana

Proof of Payment:
https://solscan.io/tx/3rF19uBNSPFUkBCd1ek6KPtAqn4QrRzC52qkMpBXDhxLrJb6yCmWKC9mqDfoVN4GLJVHji26BUMWU1GWMTP8HkyU


PM/Chat Logs:

Here is an AML Analyzer result from BestChange:
https://imgur.com/NwIAImF

SimpleSwap tried taking down my TrustPilot review:
https://imgur.com/3pHOKrT

BestChange, Kate never got back to me:
https://imgur.com/BX6hrXc

BestChange, Mathew never got back to me:
https://imgur.com/JfzdCdT

Sent a PM to BestChange on site, never got back to me:
https://imgur.com/b8fN80R

Additional Notes:
Everything is visible on BestChange claim, yet they're doing nothing but removing references links or pictures of evidence from the claim.
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October 10, 2025, 05:02:50 PM
 #2

What happened:

I was using SimpleSwap, which is an exchange service on their platform and they froze my money under the pretext of AML. I completed their KYC and provided whatever they asked & I was told that their AML review would be done in 3 days. Guess what? Nothing came out of it. I haven't been refunded, updated or anything. Everything has happened on plain sight, on my claim on BestChange: https://www.bestchange.com/simpleswap-exchanger.html?review=3459598

I have emailed BestChange multiple times about this issue and they never did anything. I got a response from Mathew & Kate that they will contact the exchange for more information and they never replied to follow ups.

Scammers Profile Link:
BestChange: https://bitcointalk.org/index.php?action=profile;u=1073450
SimpleSwap: https://bitcointalk.org/index.php?action=profile;u=2056315

Reference Link:
https://bitcointalk.org/index.php?topic=5561138.0
https://www.bestchange.com/simpleswap-exchanger.html?review=3459598
https://www.trustpilot.com/reviews/68e1971e70688781d568dea1

Amount Scammed:
$3.9K

Payment Method:
USDC on Solana

Proof of Payment:
https://solscan.io/tx/3rF19uBNSPFUkBCd1ek6KPtAqn4QrRzC52qkMpBXDhxLrJb6yCmWKC9mqDfoVN4GLJVHji26BUMWU1GWMTP8HkyU


PM/Chat Logs:

Here is an AML Analyzer result from BestChange:
https://imgur.com/NwIAImF

SimpleSwap tried taking down my TrustPilot review:
https://imgur.com/3pHOKrT

BestChange, Kate never got back to me:
https://imgur.com/BX6hrXc

BestChange, Mathew never got back to me:
https://imgur.com/JfzdCdT

Sent a PM to BestChange on site, never got back to me:
https://imgur.com/b8fN80R

Additional Notes:
Everything is visible on BestChange claim, yet they're doing nothing but removing references links or pictures of evidence from the claim.

I'm not sure you really needed a 2nd thread. You could have just updated your 1st thread with any and all new info and bumped it. You also need to start using talkimg for image links so they'll show up on here. Everyone doesn't wanna click your imgur links and leave the site.

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alxSS (OP)
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Activity: 14
Merit: 2


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October 10, 2025, 05:24:35 PM
 #3

What happened:

I was using SimpleSwap, which is an exchange service on their platform and they froze my money under the pretext of AML. I completed their KYC and provided whatever they asked & I was told that their AML review would be done in 3 days. Guess what? Nothing came out of it. I haven't been refunded, updated or anything. Everything has happened on plain sight, on my claim on BestChange: https://www.bestchange.com/simpleswap-exchanger.html?review=3459598

I have emailed BestChange multiple times about this issue and they never did anything. I got a response from Mathew & Kate that they will contact the exchange for more information and they never replied to follow ups.

Scammers Profile Link:
BestChange: https://bitcointalk.org/index.php?action=profile;u=1073450
SimpleSwap: https://bitcointalk.org/index.php?action=profile;u=2056315

Reference Link:
https://bitcointalk.org/index.php?topic=5561138.0
https://www.bestchange.com/simpleswap-exchanger.html?review=3459598
https://www.trustpilot.com/reviews/68e1971e70688781d568dea1

Amount Scammed:
$3.9K

Payment Method:
USDC on Solana

Proof of Payment:
https://solscan.io/tx/3rF19uBNSPFUkBCd1ek6KPtAqn4QrRzC52qkMpBXDhxLrJb6yCmWKC9mqDfoVN4GLJVHji26BUMWU1GWMTP8HkyU


PM/Chat Logs:

Here is an AML Analyzer result from BestChange:
https://imgur.com/NwIAImF

SimpleSwap tried taking down my TrustPilot review:
https://imgur.com/3pHOKrT

BestChange, Kate never got back to me:
https://imgur.com/BX6hrXc

BestChange, Mathew never got back to me:
https://imgur.com/JfzdCdT

Sent a PM to BestChange on site, never got back to me:
https://imgur.com/b8fN80R

Additional Notes:
Everything is visible on BestChange claim, yet they're doing nothing but removing references links or pictures of evidence from the claim.

I'm not sure you really needed a 2nd thread. You could have just updated your 1st thread with any and all new info and bumped it. You also need to start using talkimg for image links so they'll show up on here. Everyone doesn't wanna click your imgur links and leave the site.

I was gonna edit my original thread but some random guy decided to comment non sense on it & isn't stopping so I had to make a cleaner 2nd thread. As per the image thing, I'll update them. I wasn't aware.
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October 10, 2025, 10:59:49 PM
Merited by yahoo62278 (1), ABCbits (1)
 #4

I was gonna edit my original thread but some random guy decided to comment non sense on it & isn't stopping so I had to make a cleaner 2nd thread. As per the image thing, I'll update them. I wasn't aware.
It won't stop him from coming around here as well. If he does, what will you do? Open a new topic again?

Best thing you could have done is probably try to report to the mods if his replies were off-topic or low quality. Otherwise, opening multiple topics about the same thing  isn't cool as members will lose track of the case and probably interest in it too.

.
 betpanda.io 
 
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October 10, 2025, 11:13:43 PM
Last edit: October 10, 2025, 11:36:05 PM by leo996
 #5

I was gonna edit my original thread but some random guy decided to comment non sense on it & isn't stopping so I had to make a cleaner 2nd thread. As per the image thing, I'll update them. I wasn't aware.
It won't stop him from coming around here as well. If he does, what will you do? Open a new topic again?

Best thing you could have done is probably try to report to the mods if his replies were off-topic or low quality. Otherwise, opening multiple topics about the same thing  isn't cool as members will lose track of the case and probably interest in it too.

https://bitcointalk.org/index.php?topic=5561960.msg65905838#msg65905838

I already did myself reported. This guy accusing tbe exchanger for kyc and proof source income  from thr exchanger of kyc and income source proofs does sound legit? For sure not he agreed with that since when he registered. And that make sure will happen when u try to launder money.

 And is very funny lime : police found a illegal weapon and is police fault because they invaded his privacy to get the weapon, what's wrong with him ?
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October 10, 2025, 11:38:04 PM
 #6

ps://bitcointalk.org/index.php?topic=5561960.msg65905838#msg65905838
I already did myself reported. This guy accusing tbe exchanger for kyc and proof source income ing a exchanger of kyc and income source proofs does sound legit? For sure not he agreed with that since when he registered witht
 the.. And is very funny lime : police found a illegal weapon and is police fault because they invaded his privacy to get the weapon, what's wrong with him ?
His argument was that the coin or addresses he used were clean when he used those AML checking services, including those that best change provides, so there should be no reason he should undergo KYC verifications under the pretext of suspicious transactions.

But later on he did the needed KYC verification and even then funds have not been released so far.

.
 betpanda.io 
 
ANONYMOUS & INSTANT
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October 10, 2025, 11:43:58 PM
 #7

ps://bitcointalk.org/index.php?topic=5561960.msg65905838#msg65905838
I already did myself reported. This guy accusing tbe exchanger for kyc and proof source income ing a exchanger of kyc and income source proofs does sound legit? For sure not he agreed with that since when he registered witht
 the.. And is very funny lime : police found a illegal weapon and is police fault because they invaded his privacy to get the weapon, what's wrong with him ?
His argument was that the coin or addresses he used were clean when he used those AML checking services, including those that best change provides, so there should be no reason he should undergo KYC verifications under the pretext of suspicious transactions.

But later on he did the need KYC verification and even then funds have not been released so far.

That can be involved anytime since u agreed ( for sure wasnt me pressing that confirm button )with ( either is kyc or money laundering checks) since he cannot proof them I find this topic as being unfair accuse.

Such cases need some proofs before being taken seriously,  we're not all Yahoo to stay with OP to recv +1.
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October 10, 2025, 11:54:25 PM
Merited by ABCbits (1)
 #8

That can be involved anytime since u agreed with ( either is kyc or money laundering checks) since he cannot proof them I find this topic as being unfair accuse.
The topic in itself is not unfair

He used the recommended AML bots or checking services and all of them labelled his transactions/addresses clean, but still they subjected him to verification that he was trying to avoid. I don't know if you get this. The major purpose of those AML check tools is to avoid such scenarios. If your transactions are clean/ or unsuspicious, then there is no need to worry about getting your funds blocked for checks. You usually transact as usual without KYC or any other issues.

But even then OP decided to KYC and still, he hasn't been helped,

.
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leo996
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October 11, 2025, 12:06:21 AM
 #9

That can be involved anytime since u agreed with ( either is kyc or money laundering checks) since he cannot proof them I find this topic as being unfair accuse.
The topic in itself is not unfair

He used the recommended AML bots or checking services and all of them labelled his transactions/addresses clean, but still they subjected him to verification that he was trying to avoid. I don't know if you get this. The major purpose of those AML check tools is to avoid such scenarios. If your transactions are clean/ or unsuspicious, then there is no need to worry about getting your funds blocked for checks. You usually transact as usual without KYC or any other issues.

But even then OP decided to KYC and still, he hasn't been helped,

Indeed but he disagreed to proof the source income ( he just edited this topic editing some parts, got them on notebook, but till then he doesn't want to proof income sources which is ridiculous cuz he agreed to that, I simply think this accusation is irrelevant.
ScamViruS
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October 11, 2025, 06:05:39 AM
Merited by PowerGlove (1)
 #10

That can be involved anytime since u agreed with ( either is kyc or money laundering checks) since he cannot proof them I find this topic as being unfair accuse.
The topic in itself is not unfair

He used the recommended AML bots or checking services and all of them labelled his transactions/addresses clean, but still they subjected him to verification that he was trying to avoid. I don't know if you get this. The major purpose of those AML check tools is to avoid such scenarios. If your transactions are clean/ or unsuspicious, then there is no need to worry about getting your funds blocked for checks. You usually transact as usual without KYC or any other issues.

But even then OP decided to KYC and still, he hasn't been helped,

Indeed but he disagreed to proof the source income ( he just edited this topic editing some parts, got them on notebook, but till then he doesn't want to proof income sources which is ridiculous cuz he agreed to that, I simply think this accusation is irrelevant.

When his funds are clean and it has been checked in bestchange. Then the exchange that forced him to do kyc is illegal. That exchange deserves a negative tag and bestchange should delist this exchange. And your unnecessary entry into this discussion is creating a disturbing atmosphere. You have no knowledge about this, so you are starting a useless discussion. OP has already provided all the documents.

I think you should refrain from defending the scam activity of this scam exchange unless you want to avoid any untoward incident. The OP is right here, what this exchange is doing with him is illegal.

leo996
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October 11, 2025, 07:41:33 AM
 #11

That can be involved anytime since u agreed with ( either is kyc or money laundering checks) since he cannot proof them I find this topic as being unfair accuse.
The topic in itself is not unfair

He used the recommended AML bots or checking services and all of them labelled his transactions/addresses clean, but still they subjected him to verification that he was trying to avoid. I don't know if you get this. The major purpose of those AML check tools is to avoid such scenarios. If your transactions are clean/ or unsuspicious, then there is no need to worry about getting your funds blocked for checks. You usually transact as usual without KYC or any other issues.

But even then OP decided to KYC and still, he hasn't been helped,

Indeed but he disagreed to proof the source income ( he just edited this topic editing some parts, got them on notebook, but till then he doesn't want to proof income sources which is ridiculous cuz he agreed to that, I simply think this accusation is irrelevant.

When his funds are clean and it has been checked in bestchange. Then the exchange that forced him to do kyc is illegal. That exchange deserves a negative tag and bestchange should delist this exchange. And your unnecessary entry into this discussion is creating a disturbing atmosphere. You have no knowledge about this, so you are starting a useless discussion. OP has already provided all the documents.

I think you should refrain from defending the scam activity of this scam exchange unless you want to avoid any untoward incident. The OP is right here, what this exchange is doing with him is illegal.

Hi I did not defend this 'scam' I just said kyc and source income proof usually happens everwhere youre agreeing to that when you register ( happened to me on paybis too and I have proofed them ). All I was asking if he did prove everything to post the exchange answers,  he have no reason to be mad with me . I hope they will release his money in any case.
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