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Bitcoin Forum > Economy > Trading Discussion > Scam Accusations > Winna withdrawal request pending forever, customer support unhelpfull.
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Author Topic: Winna withdrawal request pending forever, customer support unhelpfull.  (Read 144 times)
rickez3 (OP)
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October 22, 2025, 07:59:18 PM
 #1
I have a withdrawal request pending for more than 1 month now on Winna. see photo below:



https://imgur.com/a/wQs3syf

They simply arent paying it. They are also not giving me any reason whatsoever, they basically are 'ghosting' me. What can I do? I know Winna is active here, they might be able to say something right?





I could provide my username on Winna here, if that is okay? 'trick_ez_3'
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October 22, 2025, 08:29:26 PM
 #2
Quote from: CasinoResolver on October 22, 2025, 08:05:57 PM
Unfortunately their being scammers and using shady tactics, currently their trying to sue myself and my client for an 80k withdraw on a defemation case for calling them out and making complaints. it's pathetic to see.... do better winna.com

Wow. for me its just a small sum. But not paying is really weird... i just dont understand it. No email, no response from live support etc.
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October 22, 2025, 09:51:56 PM
 #3
You created another scam accusations sometime back (Winna.com just not paying my withdrawal) and instead of adding what was requested in the accusation (proof or evidence that is pinning winna.com) you instead went on a trolling spree. No wonder nobody took you seriously, and now you are here wondering why you haven't been helped?

If you did, continue the trolling when communicating with the customer support staff, then I guess you know why you haven't been helped up to now.
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AbuBhakar
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October 22, 2025, 09:57:52 PM
 #4
Quote from: rickez3 on October 22, 2025, 08:29:26 PM
Quote from: CasinoResolver on October 22, 2025, 08:05:57 PM
Unfortunately their being scammers and using shady tactics, currently their trying to sue myself and my client for an 80k withdraw on a defemation case for calling them out and making complaints. it's pathetic to see.... do better winna.com

Wow. for me its just a small sum. But not paying is really weird... i just dont understand it. No email, no response from live support etc.

Can you show screenshots that live support is not responding to your concern? It’s odds that this casino will scam you for that small amount while they spend thousands of bucks on their Bitcointalk marketing just to increase their exposure. It’s nonsense for them to taint their reputation for small amount while their expenses is greater.

Is it possible that you already made a past conversation with their support and you’ve got muted for being persistent?

Winna has a representative here. Let’s wait on his response. @Holydarkness might help.
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Shishir99
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October 22, 2025, 11:41:23 PM
 #5
In your first thread, I commented and said you are another Winna hater because you did not post any evidence. As I can see from the screenshot, you do have a pending withdrawal there. I am kind of confused now. Why would a casino keep a tiny withdrawal pending for months while they spend 20x more on the same forum to promote their business? You should stick with one thread, communicate with the forum members, and update them regarding your case instead of creating a different thread.

Please wait for the Winna representative to come and post some replies. I think they didn't even replied in your previous thread because you did not posted any evidence to back your claim.
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rickez3 (OP)
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October 22, 2025, 11:47:15 PM
 #6
Quote from: Shishir99 on October 22, 2025, 11:41:23 PM
In your first thread, I commented and said you are another Winna hater because you did not post any evidence. As I can see from the screenshot, you do have a pending withdrawal there. I am kind of confused now. Why would a casino keep a tiny withdrawal pending for months while they spend 20x more on the same forum to promote their business? You should stick with one thread, communicate with the forum members, and update them regarding your case instead of creating a different thread.

Please wait for the Winna representative to come and post some replies. I think they didn't even replied in your previous thread because you did not posted any evidence to back your claim.

How would i know that lol. I will make a video later, if you insist.

Its simply not okay to keep a withdrawal pending for more than 40!!!days without any contact whatsover.
JeromeTash
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October 23, 2025, 12:11:50 AM
 #7
Quote from: AbuBhakar on October 22, 2025, 09:57:52 PM
Winna has a representative here. Let’s wait on his response. @Holydarkness might help.
The best thing to do is for him to actually contact the winna representative. He knows how to find them since, according to his post history, he commented in their official ANN thread.
Holydarkness may not help due to what he said here
Quote from: holydarkness on October 22, 2025, 06:07:54 PM
….
One, Winna is one of the very limited few casinos whose reps refuses my hand when I reached to their contact.
….
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Shishir99
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October 23, 2025, 12:51:29 AM
 #8
Quote from: rickez3 on October 22, 2025, 11:47:15 PM
How would i know that lol. I will make a video later, if you insist.

Its simply not okay to keep a withdrawal pending for more than 40!!!days without any contact whatsover.

You don't have to make a video for that. Just submit some screenshots of your deposit, a screenshot of their support responses, and I think it will be enough. Then you should wait for the winna representative to come here and tell their part of the story. I would love to hear from them why the withdrawal is pending for 40 days and why there was no response from the support team. They are spending a lot of money on advertising their platform here, but they aren't paying a tiny withdrawal for a long time. It is not acceptable at all and I am confised why they would behave like this.
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