Deposit stolen by Duckdice.io

[Dennox99]

Hello, I am asking for advice.

I have made a deposit of around $450 worth of bitcoin at Duckdice.io
Account username Dennox99

Right after my deposit my account was frozen and I got a message that I have to do max level KYC.

I asked live chat why I have to do that. They said my funds came from a fraudulent wallet, which is a lie.

I asked them to provide proof that my funds are 'fraudulent'  but they said they do not want to provide proof.

I asked them to send my money back to the same bitcoin address I deposited from, they said they do not want to do that.

So I think I have fallen for a scam, they are keeping my money and have no right to do that.

I hope to get some help from this forum what I should do now.

Thanks in advance

[holydarkness]

Hello, I am asking for advice.

I have made a deposit of around $450 worth of bitcoin at Duckdice.io
Account username Dennox99

Right after my deposit my account was frozen and I got a message that I have to do max level KYC.

I asked live chat why I have to do that. They said my funds came from a fraudulent wallet, which is a lie.

I asked them to provide proof that my funds are 'fraudulent'  but they said they do not want to provide proof.

I asked them to send my money back to the same bitcoin address I deposited from, they said they do not want to do that.

So I think I have fallen for a scam, they are keeping my money and have no right to do that.

I hope to get some help from this forum what I should do now.

Thanks in advance

Do you mind to share the entire conversation with DuckDice live support of what you narrated above? I'll try to reach my contact on DD to hear their version and what they can do about it after this matter got substantiated enough.

Please share the screenshots through talkimg, it'll make everyone's day easier.

[Dennox99]

Thankyou for your message holydarkness.

Here is the entire conversation:

https://talkimg.com/images/2025/10/28/Umc32c.jpeg
https://talkimg.com/images/2025/10/28/Umcvrq.jpeg
https://talkimg.com/images/2025/10/28/UmcYWj.jpeg
https://talkimg.com/images/2025/10/28/UmckRP.jpeg
https://talkimg.com/images/2025/10/28/UmcyQG.jpeg
https://talkimg.com/images/2025/10/28/UmcJYD.jpeg
https://talkimg.com/images/2025/10/28/UmcV8f.jpeg

And email:

https://talkimg.com/images/2025/10/28/UmcrAZ.jpeg

[hopenotlate]

Thankyou for your message holydarkness.

Here is the entire conversation:

Quoted and edited a bit your post to make it more usable and easy to read.

Bad story by the way , lets see what holydarkness will manage to find out on Duckdice side.

[Dennox99]

This is their email stating they do not want to provide any proof:

https://talkimg.com/images/2025/10/28/UmcrAZ.jpeg

I am very disappointed in Duckdice. I hope this matter will be resolved soon.

[Mahdirakib]

This type of complaint is very rare. First of all, why haven't you tried to complete the KYC verification yet? It’s possible that the system made a mistake and flagged the fund as coming from a suspicious wallet address. If you don't have any problem, then can you share the BTC transaction link here with us?

I'm not going to reach DuckDice team as 'holydarkness' is already in it. I hope they will get back here with a proper explanation or resolve the issue shortly.

[Dennox99]

Yes sure. The transaction ID is:

982641ad501e91f054c67018230ef1c333dd6e45afdf4d8c210cef48180072c8

I am 100% sure that there has been made a mistake. I believe mistakes can happen. I hope Duckdice will admit this and resolve this the correct way.

[Dennox99]

I did 2 AML checks on my bitcoin address, here are the results:

https://talkimg.com/images/2025/10/28/Um48AD.jpeg
https://talkimg.com/images/2025/10/28/Um4Bfj.jpeg
https://talkimg.com/images/2025/10/28/Um4gKG.jpeg

This strengthens it even more that Duckdice made a mistake.
And like I said mistakes can happen, but please fix it.

I am not looking to make money of Duckdice, or make Duckdice look bad.
All I want is my money back. Nothing more.

[holydarkness]

I've reached my contact yesterday regarding your matter, they're yet to nudge back or even read my text to them. Please wait for a couple of days [if the situation doesn't resolve itself by that time]. I'll periodically reach my contact, but my contact on DuckDice is heavily busy and can't be available on every hour like other contact on other casino.

[Dennox99]

Thankyou holydarkness for contacting him, much appreciated! I'll wait.

[Mahdirakib]

This strengthens it even more that Duckdice made a mistake.
And like I said mistakes can happen, but please fix it.

I have followed your transaction and didn't find anything suspicious. I had gone through the parent transaction and noticed that the transaction actually originated from multiple prior transactions. Where all of them are containing one input and one output except two to three transactions. I'm wondering how deep their AML system went to find out anything suspicious. Let's wait and see whether Duckdice come with another reason for blocking your withdrawal or not.

[Dennox99]

Small update:

Haven't heard anything from Duckdice yet.

And

Haven't received my money back.


If I hear anything from Duckdice or if I receive my money back I will post it here and update this topic and title.

Have a good sunday!

[holydarkness]

Small update:

Haven't heard anything from Duckdice yet.

And

Haven't received my money back.


If I hear anything from Duckdice or if I receive my money back I will post it here and update this topic and title.

Have a good sunday!

Yeah, I broke protocol and nudged my contact on DuckDice once or twice during weekend as it's been a while since I heard from them and they're not nudging me back for your situation. Probably busy and all. I'll keep on trying to get their attention come Monday.

[holydarkness]

[Mods, as always, please don't delete, will merge the consecutive posts myself once the player replied]

OP, are you sure your username is Dennox99? My contact can't find your username on DuckDice database. Mind to inform me your email address you use to register? By PM, if you prefer that details to be private. Or perhaps double-check your username?

[Dennox99]

[Mods, as always, please don't delete, will merge the consecutive posts myself once the player replied]

OP, are you sure your username is Dennox99? My contact can't find your username on DuckDice database. Mind to inform me your email address you use to register? By PM, if you prefer that details to be private. Or perhaps double-check your username?

Just PM'ed you my email I registered with at Duckdice.

[holydarkness]

[Mods, as always, please don't delete, will merge the consecutive posts myself once the player replied]

OP, are you sure your username is Dennox99? My contact can't find your username on DuckDice database. Mind to inform me your email address you use to register? By PM, if you prefer that details to be private. Or perhaps double-check your username?

Just PM'ed you my email I registered with at Duckdice.

I confirm that I've received it, I'm relaying it now to my contact for them to run it into DuckDice's database. Please have a little patience, last we have our conversation, they said that they have to travel for business, although they'll periodically check their conversation with me to get to the bottom of your case. So, a slight delay is to be expected.